# CallTrackingMetrics

CallTrackingMetrics (calltrackingmetrics.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/calltrackingmetrics
- Documents last verified: 2026-10-03
- Transparency rating: 69/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 11 tracked vendors directly, 153 within two hops, 441 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: CallTrackingMetrics, Third Party Index, https://thirdpartyindex.com/vendors/calltrackingmetrics (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.ctm.com/legal/subprocessors/ | 2026-10-03 | 2026-10-03 |
| Privacy policy | https://www.ctm.com/legal/privacy/ | 2026-10-03 | 2026-10-03 |
| Terms | https://www.ctm.com/legal/tos/ | 2026-10-03 | 2026-10-03 |
| Security page | https://www.ctm.com/security/ | 2026-10-03 | 2026-10-03 |
| Status page | https://status.calltrackingmetrics.com/ | 2026-10-03 | 2026-10-03 |

## Subprocessors (14)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Provision of communication products and services. | USA | 2026-10-03 |
| [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | Artificial intelligence safety and research company. | USA | 2026-10-03 |
| [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Storing system and event logs | USA | 2026-10-03 |
| [Deepgram Inc.](https://thirdpartyindex.com/vendors/deepgram.md) (AI model provider: Deepgram) | Provides transcription services for customers who have enabled transcriptions on supported products. | USA | 2026-10-03 |
| [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud.md) | Artificial intelligence services for chat and voice Virtual Agent.; Provides transcription services for customers who have enabled transcriptions on supported products. | USA | 2026-10-03 |
| Greenfield Partners | Transmittal to or from our application from or to the publicly-switched telephone network (PSTN) or other specified origination and termination points. | Israel | 2026-10-03 |
| Inteliquent | Transmittal to or from our application from or to the publicly-switched telephone network (PSTN) or other specified origination and termination points. | USA | 2026-10-03 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Artificial Intelligence services used for reporting and automation | USA | 2026-10-03 |
| [Plivo](https://thirdpartyindex.com/vendors/plivo.md) | Transmittal to or from our application from or to the publicly-switched telephone network (PSTN) or other specified origination and termination points. | USA | 2026-10-03 |
| [Rackspace](https://thirdpartyindex.com/vendors/rackspace.md) | Storage and provisioning of session data. | USA | 2026-10-03 |
| [Telnyx](https://thirdpartyindex.com/vendors/telnyx.md) | Transmittal to or from our application from or to the publicly-switched telephone network (PSTN) or other specified origination and termination points. | USA | 2026-10-03 |
| [Twilio](https://thirdpartyindex.com/vendors/twilio.md) | Transmittal to or from our application from or to the publicly-switched telephone network (PSTN) or other specified origination and termination points. | USA | 2026-10-03 |
| [Vonage](https://thirdpartyindex.com/vendors/vonage.md) | Transmittal to or from our application from or to the publicly-switched telephone network (PSTN) or other specified origination and termination points. | USA | 2026-10-03 |
| Vox Telecom Limited | Transmittal to or from our application from or to the publicly-switched telephone network (PSTN) or other specified origination and termination points. | South Africa | 2026-10-03 |

Read from ([evidence](https://thirdpartyindex.com/evidence/35718)). CSV: https://thirdpartyindex.com/vendors/calltrackingmetrics/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 3. All vendors that list one: https://thirdpartyindex.com/ai

## Subprocessor of (0)

No tracked vendor lists it.

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api