# Cartesia Cartesia declares [14 subprocessors](https://thirdpartyindex.com/vendors/cartesia#subprocessors) in [its subprocessor list](https://trust.cartesia.ai/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/60336)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Stripe](https://thirdpartyindex.com/vendors/stripe). No published changes since we first read it on 2026-09-22. [36 tracked vendors](https://thirdpartyindex.com/vendors/cartesia#used-by) name Cartesia as a subprocessor, including [Zendesk](https://thirdpartyindex.com/vendors/zendesk), [Intercom](https://thirdpartyindex.com/vendors/intercom) and [Deepgram](https://thirdpartyindex.com/vendors/deepgram). Cartesia (cartesia.ai): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/cartesia - Documents last verified: 2026-11-11 - Transparency rating: 95/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 14 tracked vendors directly, 129 within two hops, 467 within three; 36 tracked vendors rely on it directly, 1018 within two hops, 2629 within three - Cite as: Cartesia, Third Party Index, https://thirdpartyindex.com/vendors/cartesia (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Subprocessor list | https://trust.cartesia.ai/subprocessors | 2026-11-11 | 2026-10-07 | | Data processing addendum | https://www.cartesia.ai/legal/dpa | 2026-11-11 | 2026-09-27 | | Privacy policy | https://www.cartesia.ai/legal/privacy | 2026-11-11 | 2026-09-27 | | Terms | https://www.cartesia.ai/legal/terms | 2026-11-11 | 2026-09-27 | | Security page | https://trust.cartesia.ai/ | 2026-11-11 | 2026-11-10 | | security.txt | https://www.cartesia.ai/.well-known/security.txt | 2026-11-11 | 2026-10-23 | | Status page | https://status.cartesia.ai/ | 2026-11-11 | 2026-11-06 | ## Subprocessors (14) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud provider; Provider of cloud computing platforms and APIs, offering compute power, database storage, content delivery, machine learning, and other functionality to help businesses scale and grow | Global Edge, US, EU/UK, APAC | 2026-10-07 | | [Clerk](https://thirdpartyindex.com/vendors/clerk.md) | Clerk provides user authentication, identity management, and user profile services for our software application.; User authentication and identity management | US | 2026-10-07 | | [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | Cloudflare provides: - Global Edge CDN services, DDoS protection, and web application firewall (WAF) to enhance the performance and security of our software. - File storage (US) for stored audio from STT/ASR and Voice Clone offerings - Bot Protection (US) for signup / signin flows and playground dashboard application; content delivery network (CDN) and security | Global Edge, US | 2026-10-07 | | [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Application and infrastructure monitoring and analytics; Cloud monitoring | US | 2026-10-07 | | [Fivetran](https://thirdpartyindex.com/vendors/fivetran.md) | Automated data integration platform; Data pipeline and ETL services | US | 2026-10-07 | | [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud infrastructure and hosting; GCP provides scalable cloud computing services, including hosting, storage, and data management for our software application. | EU, APAC | 2026-10-07 | | [Hightouch](https://thirdpartyindex.com/vendors/hightouch.md) | Analytics data synchronization platform; Reverse ETL and data syncing | US | 2026-10-07 | | [Polytomic](https://thirdpartyindex.com/vendors/polytomic.md) | Analytics ETL | US | 2026-10-07 | | [Pylon](https://thirdpartyindex.com/vendors/pylon.md) | Pylon, a customer support platform, is used to manage and respond to user inquiries. It helps streamline support workflows and improve the customer experience. | US | 2026-10-07 | | [Render](https://thirdpartyindex.com/vendors/render.md) | Cloud provider; Render a cloud application hosting platform is utilized to run and manage our product’s backend services. It provides the infrastructure needed to deploy, scale, and monitor our internal systems. | US | 2026-10-07 | | [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Stripe provides a suite of payment processing tools, allowing our company to securely accept and manage online payments from customers.; payments | US | 2026-10-07 | | [Together.ai](https://thirdpartyindex.com/vendors/together-ai.md) (AI model provider: Together AI) | AI infrastructure and model deployment; Together offers AI infrastructure and tools for deploying and running large language models, which we use to enhance our software's capabilities. | US | 2026-10-07 | | [Twilio](https://thirdpartyindex.com/vendors/twilio.md) | Engineering; Twilio is a cloud communications platform, to support voice agents as part of our general availability offering. It enables us to manage customer interactions via voice, with potential for expanded use over time. | US | 2026-10-07 | | [Vercel](https://thirdpartyindex.com/vendors/vercel.md) | Edge computing and deployment platform; Web application hosting and deployment | US | 2026-10-07 | Read from ([evidence](https://thirdpartyindex.com/evidence/60336)). CSV: https://thirdpartyindex.com/vendors/cartesia/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai ## Compliance As its trust center lists them. - Audited: SOC 2 Type II, PCI DSS ([evidence](https://thirdpartyindex.com/evidence/13862)) - Claimed: HIPAA, GDPR ([evidence](https://thirdpartyindex.com/evidence/13862)) ## Web Technologies Cartesia's homepage made 241 requests to 9 domains, and 5 services controlled by another company. Loaded on 2026-11-04 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 5 third parties by category: Analytics 3 (Google Cloud, Clay; reviewed: Mixpanel); Authentication 1 (reviewed: Clerk); RUM 1 (Datadog). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (5) - Clerk: 21 requests to clerk.com (its subprocessor list names it too) - Datadog: 18 requests to browser-intake-us5-datadoghq.com; Datadog (its subprocessor list names it too) - Google Cloud: 5 requests to googletagmanager.com, doubleclick.net, google-analytics.com, google.com; Google Analytics, Google Tag Manager (its subprocessor list names it too) - Clay: 4 requests to claydar.com; Clay Web Intent - Mixpanel: 2 requests to mixpanel.com ### First party (1) - Cartesia: 191 requests to cartesia.ai; Astro, Clerk 6.41.0, Floating UI, Framer Motion, HSTS, Lucide, Open Graph, PWA, Priority Hints, Vercel, Vercel Analytics, Vercel Speed Insights 2 tracked companies loaded by the homepage are not in Cartesia's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (36) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [1mind](https://thirdpartyindex.com/vendors/1mind.md): Data importer securely transmits conversation data for voice rendering, which is processed but not stored in their systems and returned to the data importer’s… - [AirCall](https://thirdpartyindex.com/vendors/aircall.md): Provision of inputs for AI Voice Agent - [BrightHire](https://thirdpartyindex.com/vendors/brighthire.md): Text to speech services - [CallHippo](https://thirdpartyindex.com/vendors/callhippo.md): Transcription for calls - [Cekura](https://thirdpartyindex.com/vendors/cekura.md): Artificial Intelligence - [Clerk Chat](https://thirdpartyindex.com/vendors/clerk-chat.md) - [Clueso](https://thirdpartyindex.com/vendors/clueso-io.md): Text-to-speech - [Decagon](https://thirdpartyindex.com/vendors/decagon.md): Text-to-speech AI services - [Deepgram](https://thirdpartyindex.com/vendors/deepgram.md): Developers and providers of generative voice AI models. - [Docket](https://thirdpartyindex.com/vendors/docket.md): Engineering; Text-to-speech services - [Dynamiq](https://thirdpartyindex.com/vendors/dynamiq.md): Speech synthesis for voice agents - [Ethos](https://thirdpartyindex.com/vendors/ethos.md): Text-to-speech services for the voice agent - [Forethought Technologies](https://thirdpartyindex.com/vendors/forethought-technologies.md) - [Great Question](https://thirdpartyindex.com/vendors/great-question.md): Text to Speech Services; Text-to-speech for AI-moderated sessions. - [Handhold](https://thirdpartyindex.com/vendors/handhold.md): Voice generation - [Intercom](https://thirdpartyindex.com/vendors/intercom.md): AI processing (text to speech); Provides AI Processing for Fin Voice AI Agent - [Kaltura](https://thirdpartyindex.com/vendors/kaltura.md): AI voice service - [Kolsetu](https://thirdpartyindex.com/vendors/kolsetu.md) - [LiveKit](https://thirdpartyindex.com/vendors/livekit.md): Model inference - [Lorikeet](https://thirdpartyindex.com/vendors/lorikeet.md): Text to speech - [Red Box](https://thirdpartyindex.com/vendors/red-box.md): AI text-to-speech services - [Regal](https://thirdpartyindex.com/vendors/regal.md) - [Retell AI](https://thirdpartyindex.com/vendors/retell-ai.md) - [RingCentral](https://thirdpartyindex.com/vendors/ringcentral.md): Text-to-speech - [Sendbird](https://thirdpartyindex.com/vendors/sendbird.md): Speech-to-text (STT) and text-to-speech (TTS) services used to support Sendbird’s voice-based AI agent functionality - [Sprinklr](https://thirdpartyindex.com/vendors/sprinklr.md) - [Superchat](https://thirdpartyindex.com/vendors/superchat.md) - [Supersonik](https://thirdpartyindex.com/vendors/supersonik.md): Primary real-time speech-to-text (Ink-2) for live demo calls. - [Synthesia](https://thirdpartyindex.com/vendors/synthesia-io.md): Text to speech generation and voice synthesis, processing customer script and voice data for creating voice clones and dubbing content. - [telli](https://thirdpartyindex.com/vendors/telli.md) - [Telnyx](https://thirdpartyindex.com/vendors/telnyx.md): Speech synthesis and voice cloning for enabled AI features, including Voice Designer. Processes submitted text, voice samples and generated audio that may conta… - [Uniphore](https://thirdpartyindex.com/vendors/uniphore.md): AI text-to-speech services - [Vapi](https://thirdpartyindex.com/vendors/vapi.md): If used, Transcriber, Voices - [VoxisLive](https://thirdpartyindex.com/vendors/voxislive.md) - [Wonderful](https://thirdpartyindex.com/vendors/wonderful.md): Text-to-speech; Text-to-speech AI services - [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md): Provides text to speech generation for voice-related features. ## Service status Incidents it reported on its own status page. - Last 90 days: 12 reported incidents (2 major or critical, 9 minor, 1 with no impact stated) - Typical time to resolve: 1 h 4 min - Status page last read: 2026-11-12 - 2026-10-23: Elevated latency for instant voice cloning (minor) - 2026-10-22: Managed Agents with OpenAI LLMs may see degraded performance (minor) - 2026-10-15: Playground unavailable (critical) - 2026-10-08: Intermittent API and Playground Errors (minor) - 2026-10-07: Degraded API Performance in US Regions (major) - 2026-09-23: API key issuing degraded (no impact stated) - 2026-09-03: Intermittent issues with voice cloning in APAC (minor) - 2026-09-03: Intermittent websocket connection throttling (minor) ## Incidents reported by Cartesia's subprocessors Incidents reported in the last 30 days on their own status pages by 8 vendors Cartesia lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Failures from Twilio Long Codes to AT&T United States (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Voice Call Failures in JP1 (minor) - 2026-11-11: [Pylon](https://thirdpartyindex.com/vendors/pylon#status), which Cartesia lists as a subprocessor, reported Slack Integration Connection Issues (major) - 2026-11-11: [Render](https://thirdpartyindex.com/vendors/render#status), which Cartesia lists as a subprocessor, reported API Performance Issues (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Issue resolved (minor) - 2026-11-10: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Cartesia lists as a subprocessor, reported Elevated Sandbox and Blob request latency and errors (minor) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor) - 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor) - 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor) - 2026-11-06: [Hightouch](https://thirdpartyindex.com/vendors/hightouch#status), which Cartesia lists as a subprocessor, reported Processing delay for subset of Events (no impact stated) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Notification Logs Unavailable in Console (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor) - 2026-11-05: [Render](https://thirdpartyindex.com/vendors/render#status), which Cartesia lists as a subprocessor, reported Issues affecting connections to a subset of Postgres Databases (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor) - 2026-11-05: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Cartesia lists as a subprocessor, reported Build delays and degraded Vercel Dashboard performance (minor) - 2026-11-05: [Pylon](https://thirdpartyindex.com/vendors/pylon#status), which Cartesia lists as a subprocessor, reported Delay in Analytics Data (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Delayed Email Validation History (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor) - 2026-11-04: [Pylon](https://thirdpartyindex.com/vendors/pylon#status), which Cartesia lists as a subprocessor, reported Inbound Email Delays (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor) - 2026-11-03: [Clerk](https://thirdpartyindex.com/vendors/clerk#status), which Cartesia lists as a subprocessor, reported Elevated error rates for authentication requests (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Media Streams Audio Delays (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor) - 2026-11-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor) - 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Cartesia lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor) - 2026-10-29: [Clerk](https://thirdpartyindex.com/vendors/clerk#status), which Cartesia lists as a subprocessor, reported SMS Delivery Issues (major) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor) - 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Cartesia lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor) - 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Cartesia lists as a subprocessor, reported Metrics query are disrupted (major) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Twilio Console Errors (no impact stated) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor) - 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Cartesia lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Cartesia lists as a subprocessor, reported Elevated Blik errors (no impact stated) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [Render](https://thirdpartyindex.com/vendors/render#status), which Cartesia lists as a subprocessor, reported Platform emails not being sent (no impact stated) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Cartesia lists as a subprocessor, reported Delays in Logs and Observability data (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [Render](https://thirdpartyindex.com/vendors/render#status), which Cartesia lists as a subprocessor, reported Degraded network performance (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Cartesia lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Cartesia lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-21: [Clerk](https://thirdpartyindex.com/vendors/clerk#status), which Cartesia lists as a subprocessor, reported Issues with Documentation "Ask AI" (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [Render](https://thirdpartyindex.com/vendors/render#status), which Cartesia lists as a subprocessor, reported Deploying from GitLab may intermittently fail (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Cartesia lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Cartesia lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-15: [Render](https://thirdpartyindex.com/vendors/render#status), which Cartesia lists as a subprocessor, reported Dashboard not updating in real time; Some Workflows SDK requests timing out (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Cartesia lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Cartesia lists as a subprocessor, reported Elevated declines on Visa (no impact stated) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Cartesia lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [Pylon](https://thirdpartyindex.com/vendors/pylon#status), which Cartesia lists as a subprocessor, reported Platform loading issues (no impact stated) - 2026-10-14: [Render](https://thirdpartyindex.com/vendors/render#status), which Cartesia lists as a subprocessor, reported Builds, deploys, and queued deploys are not starting in all regions (major) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Cartesia lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/cartesia ## Security contact From its security.txt (https://www.cartesia.ai/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/144424)): - Contact: mailto:security@cartesia.ai - Disclosure policy: https://trust.cartesia.ai - Languages: en - Valid until 2027-10-03 --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api