# Caylent Caylent declares [40 subprocessors](https://thirdpartyindex.com/vendors/caylent#subprocessors), plus 4 of its own affiliates, in [its subprocessor list](https://caylent.com/subprocessors), which we last checked on 2026-10-12 ([evidence](https://thirdpartyindex.com/evidence/84377)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-10-12. Caylent (caylent.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/caylent - Documents last verified: 2026-10-12 - Transparency rating: 77/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 6/6; Security page 0/5 (not found); Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 18 tracked vendors directly, 161 within two hops, 439 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three - Cite as: Caylent, Third Party Index, https://thirdpartyindex.com/vendors/caylent (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Subprocessor list | https://caylent.com/subprocessors | 2026-10-12 | 2026-10-12 | | Data processing addendum | https://caylent.com/dpa | 2026-10-12 | 2026-10-12 | | Privacy policy | https://caylent.com/privacy-policy | 2026-10-12 | 2026-10-12 | | Terms | https://caylent.com/terms-of-service | 2026-10-12 | 2026-10-12 | | security.txt | https://caylent.com/.well-known/security.txt | 2026-10-12 | 2026-10-12 | ## Subprocessors (40) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | Accrew LLC | Bookkeeping services | USA | 2026-10-12 | | Acuity Scheduling | Interview Scheduling | USA | 2026-10-12 | | [Amazon Web Services, Inc. (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud Services Provider | USA | 2026-10-12 | | [Anthropic, PBC](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | Enterprise AI Model Access and Platform | USA | 2026-10-12 | | [Atlassian US, Inc. (Jira)](https://thirdpartyindex.com/vendors/atlassian.md) | Project Management Tool | USA | 2026-10-12 | | [Avoma, Inc.](https://thirdpartyindex.com/vendors/avoma.md) | AI Meeting Assistant | USA | 2026-10-12 | | [Checkr](https://thirdpartyindex.com/vendors/checkr.md) | Background Checks | USA | 2026-10-12 | | CoderPad, Inc. | Technical Interviewing | USA | 2026-10-12 | | Darwoft Inc. | UX design and development | USA, Argentina | 2026-10-12 | | Delegate-Team Inc. | Salesforce administration | USA | 2026-10-12 | | [DocuSign, Inc.](https://thirdpartyindex.com/vendors/docusign.md) | Electronic Signature Tool | USA | 2026-10-12 | | Energize Recruitment | Recruiting Services | USA | 2026-10-12 | | Ewents, LLC | Staffing Services | USA | 2026-10-12 | | Frank Recruitment Group Inc. | Professional Services Provider (UX/UI Design) | USA | 2026-10-12 | | Gabriel Martin Films | Media Production | USA | 2026-10-12 | | [Gong.io Inc.](https://thirdpartyindex.com/vendors/gong.md) | AI Meeting Assistant | USA | 2026-10-12 | | [Google Ads](https://thirdpartyindex.com/vendors/google-cloud.md) | Online Advertising Platform | USA | 2026-10-12 | | [Google Analytics](https://thirdpartyindex.com/vendors/google-cloud.md) | Website Analytics | USA | 2026-10-12 | | [Google Drive (Google LLC)](https://thirdpartyindex.com/vendors/google-cloud.md) | Document Management System | USA | 2026-10-12 | | [Google Tag Manager](https://thirdpartyindex.com/vendors/google-cloud.md) | Tag Management System | USA | 2026-10-12 | | [Greenhouse Software, Inc.](https://thirdpartyindex.com/vendors/greenhouse.md) | Applicant tracking system and recruiting software | USA | 2026-10-12 | | [HubSpot, Inc.](https://thirdpartyindex.com/vendors/hubspot.md) | CRM System | USA | 2026-10-12 | | InnoVector Tech | Data Strategy | USA | 2026-10-12 | | [Intuit Limited](https://thirdpartyindex.com/vendors/intuit.md) | Accounting Software (Quickbooks) | Various | 2026-10-12 | | LinkedIn Insight Tags | Marketing and Analytics Advertising | USA | 2026-10-12 | | LinkedIn Recruiter | Recruiting and Applicant Tracking Software | USA | 2026-10-12 | | Linxsys (LCloud) | AWS CloudOps | USA | 2026-10-12 | | [Microsoft (Clarity)](https://thirdpartyindex.com/vendors/microsoft.md) | Software (Office365); Website Analytics and Session Recording | USA | 2026-10-12 | | Momentum Film Company | Media Production | USA | 2026-10-12 | | Offbeat Strategies, LLC | Enablement Leadership | USA | 2026-10-12 | | Oowlish USA LLC | Professional Services Provider (UX/UI Design) | USA | 2026-10-12 | | [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | LLM API Services | USA | 2026-10-12 | | [Salesforce, Inc](https://thirdpartyindex.com/vendors/salesforce.md) | CRM System | USA | 2026-10-12 | | Sembix.ai | Delivery Enablement | USA | 2026-10-12 | | [Slack Technologies Inc.](https://thirdpartyindex.com/vendors/slack.md) | Communication and Project Management Tool; Project Management Tool | USA | 2026-10-12 | | [StackAdapt](https://thirdpartyindex.com/vendors/stackadapt.md) | Advertising Platform | USA | 2026-10-12 | | Valere Labs LLC | Professional Services Provider (UX/UI Design) | USA | 2026-10-12 | | Verra Creative | Media Production | Canada | 2026-10-12 | | [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | Ticketing System | USA | 2026-10-12 | | [Zoom Video Communications Inc.](https://thirdpartyindex.com/vendors/zoom.md) | Internet Calling Tool | USA | 2026-10-12 | Read from ([evidence](https://thirdpartyindex.com/evidence/84377)). CSV: https://thirdpartyindex.com/vendors/caylent/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai ### Its own affiliates (4) - Caylent Argentina S.R.L. (Argentina) - Caylent Brazil LTDA (Brazil) - Caylent Canada, Inc. (Canada) - Caylent Independent Contractors (Canada, LATAM) ## Subprocessor of (0) No tracked vendor lists it. ## Incidents reported by Caylent's subprocessors Incidents reported in the last 30 days on their own status pages by 6 vendors Caylent lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-10-12: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Caylent lists as a subprocessor, reported Service degradation affecting Zoom AI Companion in US region (no impact stated) - 2026-10-11: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Caylent lists as a subprocessor, reported Service Degradation Affecting Zoom Scheduler. (minor) - 2026-10-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Caylent lists as a subprocessor, reported Service Degradation Affecting File Uploads and Downloads in Zoom Chat (no impact stated) - 2026-10-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Workspace admins may be unable to manage plugins (major) - 2026-10-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Some ChatGPT content may be unavailable on Android (major) - 2026-10-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-09: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Caylent lists as a subprocessor, reported Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration in North America (no impact stated) - 2026-10-08: [Gong](https://thirdpartyindex.com/vendors/gong#status), which Caylent lists as a subprocessor, reported We are currently experiencing issues with Gong Emails activity (minor) - 2026-10-08: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Caylent lists as a subprocessor, reported Marketing email statistics are delayed (no impact stated) - 2026-10-08: [Gong](https://thirdpartyindex.com/vendors/gong#status), which Caylent lists as a subprocessor, reported We are currently experiencing issues with Gong Enrich (minor) - 2026-10-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Some APAC users are seeing errors in ChatGPT Work, conversations, and GPTs. (minor) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Elevated errors with GPT-5.6 Instant in FedRAMP workspaces (minor) - 2026-10-07: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Caylent lists as a subprocessor, reported Issue with spend limits (no impact stated) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Degraded performance in Codex and Work mode: Dot turn failures, delayed responses, and reduced proactivity (minor) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Dot in Codex may fail to create new threads (minor) - 2026-10-07: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Caylent lists as a subprocessor, reported Elevated errors on platform.claude.com (major) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Unable to create new ChatGPT Work threads in latest version of desktop app (major) - 2026-10-07: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Caylent lists as a subprocessor, reported Service Degradation Affected Inbound and Outbound Calls for Zoom Contact Center (no impact stated) - 2026-10-07: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Caylent lists as a subprocessor, reported Service Degradation Affecting Zoom Calendar (minor) - 2026-10-07: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Caylent lists as a subprocessor, reported Service Degradation Affecting Zoom Slides Generation in US Region (minor) - 2026-10-07: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Caylent lists as a subprocessor, reported Elevated errors loading usage data on platform.claude.com (major) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Workspace Agents Degraded and Responses Impacted (minor) - 2026-10-06: [Greenhouse](https://thirdpartyindex.com/vendors/greenhouse#status), which Caylent lists as a subprocessor, reported Performance Degradation - Voice AI Interview Evaluations (minor) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Computer Use Is Experiencing Issues (minor) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Errors processing large PDFs in the Responses API (minor) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Elevated error rates in ChatGPT Go conversations (minor) - 2026-10-06: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Caylent lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Elevated errors affecting multiple products including ChatGPT (conversations), Image generations, Spaces and Pages, API rehydration, and Dots. (minor) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Elevated errors in API Platform login and administration APIs. (minor) - 2026-10-05: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Caylent lists as a subprocessor, reported Service Degradation Affecting ZoomMate (minor) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Elevated error rates in Codex Cloud (no impact stated) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Elevated errors in ChatGPT conversations (minor) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Admin Console Intermittently Inaccessible (no impact stated) - 2026-10-05: [Gong](https://thirdpartyindex.com/vendors/gong#status), which Caylent lists as a subprocessor, reported People, Flows, and Gong Extension - Service disruption (minor) - 2026-10-05: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Caylent lists as a subprocessor, reported Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1 (major) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Issues saving and editing Pages (minor) - 2026-10-05: [Gong](https://thirdpartyindex.com/vendors/gong#status), which Caylent lists as a subprocessor, reported Engage - To-dos Service Disruption (major) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Elevated Work Mode errors (minor) - 2026-10-04: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Caylent lists as a subprocessor, reported Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01. (minor) - 2026-10-04: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Caylent lists as a subprocessor, reported Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region (no impact stated) - 2026-10-03: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Caylent lists as a subprocessor, reported Service degradation affecting Developer Documentation Website (minor) - 2026-10-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Caylent lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated) - 2026-10-02: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Issues with data analysis and file creation in ChatGPT (minor) - 2026-10-01: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Issues with login, signup, and ads (major) - 2026-10-01: [Greenhouse](https://thirdpartyindex.com/vendors/greenhouse#status), which Caylent lists as a subprocessor, reported Performance Degradation - Voice AI Interview Evaluations (minor) - 2026-10-01: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Caylent lists as a subprocessor, reported Delayed credits on the Claude Platform (minor) - 2026-10-01: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Caylent lists as a subprocessor, reported Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events (no impact stated) - 2026-10-01: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Caylent lists as a subprocessor, reported Service Degradation Affecting Zoom for Google Workspace Add-On (minor) - 2026-09-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Elevated latency for some API requests (minor) - 2026-09-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Elevated error rates for ChatGPT Pro and Plus users (minor) - 2026-09-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Elevated errors in ChatGPT Space Pages (minor) - 2026-09-29: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Elevated errors across ChatGPT, Codex, and the API including the Agents API (minor) - 2026-09-29: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Support available via email (no impact stated) - 2026-09-29: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Caylent lists as a subprocessor, reported Elevated errors on claude.ai, Claude Code, Claude Cowork and the Claude API (major) - 2026-09-28: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Caylent lists as a subprocessor, reported Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips. (minor) - 2026-09-28: [Gong](https://thirdpartyindex.com/vendors/gong#status), which Caylent lists as a subprocessor, reported Dialer - Degraded Performance (minor) - 2026-09-25: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Issues with Codex (critical) - 2026-09-25: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Caylent lists as a subprocessor, reported Service Degradation Affecting Customer Using Polycom Devices Going Offline (minor) - 2026-09-25: [Greenhouse](https://thirdpartyindex.com/vendors/greenhouse#status), which Caylent lists as a subprocessor, reported Greenhouse Report Connector Outage (minor) - 2026-09-25: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Caylent lists as a subprocessor, reported An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature (no impact stated) - 2026-09-24: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Elevated Error Rates on GPT-6 Astra Pro (no impact stated) - 2026-09-24: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Caylent lists as a subprocessor, reported Service Degradation Affecting Live Transcription Services. (minor) - 2026-09-24: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Caylent lists as a subprocessor, reported The Salesforce integration is unavailable for some customers (no impact stated) - 2026-09-24: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Caylent lists as a subprocessor, reported Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India (minor) - 2026-09-23: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Caylent lists as a subprocessor, reported Service Degradation Affecting Live Transcription Services. (minor) - 2026-09-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Mobile users unable to see Work Mode and the Model Picker (minor) - 2026-09-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Caylent lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-09-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Elevated Error Rates for ChatGPT across Plus and Pro plans. (minor) - 2026-09-23: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Caylent lists as a subprocessor, reported Service Degradation Affecting Zoom Tasks in US Region. (no impact stated) - 2026-09-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Elevated Error Rates for ChatGPT Work, across Plus, Pro, Business, Enterprise and Education plans. (minor) - 2026-09-22: [Greenhouse](https://thirdpartyindex.com/vendors/greenhouse#status), which Caylent lists as a subprocessor, reported Partial Service Disruption - Indeed Applications (minor) - 2026-09-22: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Caylent lists as a subprocessor, reported Service degradation affecting comment and attachment features in Zoom Canvas in US region. (no impact stated) - 2026-09-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Increased error rate for Plus and Pro users. (minor) - 2026-09-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Caylent lists as a subprocessor, reported Elevated errors for multiple models (major) - 2026-09-21: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Caylent lists as a subprocessor, reported Service Degradation Affecting Apple Login for Zoom Sign-in. (minor) - 2026-09-21: [Greenhouse](https://thirdpartyindex.com/vendors/greenhouse#status), which Caylent lists as a subprocessor, reported Degraded Performance in Job Board Updates (minor) - 2026-09-21: [Greenhouse](https://thirdpartyindex.com/vendors/greenhouse#status), which Caylent lists as a subprocessor, reported MyGreenhouse: Job Search unavailable (major) - 2026-09-21: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Caylent lists as a subprocessor, reported Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region (minor) - 2026-09-18: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported SSO sign-in and SCIM provisioning issues (no impact stated) - 2026-09-18: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Caylent lists as a subprocessor, reported Service Degradation Affecting ZoomMate (no impact stated) - 2026-09-18: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Overbilling for OpenAI-hosted containers in the Agent API (no impact stated) - 2026-09-18: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Delayed support responses (no impact stated) - 2026-09-17: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported We are seeing elevated error rates across API models (minor) - 2026-09-17: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Elevated errors affecting ChatGPT Work mode (major) - 2026-09-16: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Elevated errors in ChatGPT Work (minor) - 2026-09-16: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Caylent lists as a subprocessor, reported Issues with Google Play subscriptions (no impact stated) - 2026-09-16: [Gong](https://thirdpartyindex.com/vendors/gong#status), which Caylent lists as a subprocessor, reported Gong Platform Outage - Multiple Pages Not Loading (minor) - 2026-09-16: [Gong](https://thirdpartyindex.com/vendors/gong#status), which Caylent lists as a subprocessor, reported Gong CRM is currently affected by a service disruption at Salesforce (minor) - 2026-09-16: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Caylent lists as a subprocessor, reported Service Degradation Affecting Zoom Phone Outbound Calls in China Region (minor) - 2026-09-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Elevated errors with gpt-image-2.5-flare (major) - 2026-09-15: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Caylent lists as a subprocessor, reported Service Degradation Affecting Zoom Whiteboard (no impact stated) - 2026-09-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Ads Manager login issues (minor) - 2026-09-15: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Caylent lists as a subprocessor, reported Intermittent error spikes for Claude Mythos 5.1 and Claude Fable 5.1 (major) - 2026-09-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Elevated errors from GPT-5.6 and GPT-5.6 Instant on paid plans (minor) - 2026-09-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Degraded Performance affecting Agents API (no impact stated) - 2026-09-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Elevated errors affecting Work Mode in ChatGPT (minor) - 2026-09-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Elevated error rates for Codex and ChatGPT Work (no impact stated) - 2026-09-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Elevated errors for ChatGPT users in Europe (minor) - 2026-09-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Caylent lists as a subprocessor, reported Codex GitHub Review and Pull Request Failures (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/caylent ## Security contact From its security.txt (https://caylent.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/84371)): - Contact: mailto:disclosures@caylent.com - Disclosure policy: https://caylent.com/privacy-policy - Encryption key: https://caylent.com/.well-known/pgp-key.txt - Security jobs: https://caylent.com/careers - Languages: en, es - Valid until 2027-05-01 - Signed --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api