# CentralReach

CentralReach (centralreach.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/centralreach
- Documents last verified: 2026-10-02
- Transparency rating: 32/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Cite as: CentralReach, Third Party Index, https://thirdpartyindex.com/vendors/centralreach (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.centralreach.com/ | 2026-10-02 | 2026-09-29 |
| Privacy policy | https://centralreach.com/legal/privacy-policy/ | 2026-10-02 | 2026-10-01 |
| Security page | https://centralreach.com/about/security/ | 2026-10-02 | 2026-09-29 |
| Status page | https://status.centralreach.com/ | 2026-10-02 | 2026-10-02 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II ([evidence](https://thirdpartyindex.com/evidence/17193))
- Claimed: HIPAA ([evidence](https://thirdpartyindex.com/evidence/17193))

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 3 reported incidents (1 major or critical, 2 minor, 0 with no impact stated)
- Typical time to resolve: 1 h 11 min
- Status page last read: 2026-10-03
- 2026-09-11: Platform Performance Issues (major)
- 2026-08-17: Degraded Experience with Files Module (minor)
- 2026-08-13: Platform Performance Slowness (minor)
- 2026-06-17: System Performance (minor)
- 2026-05-04: Platform Disruption (minor)
- 2026-02-19: Platform Performance Issues (major)
- 2026-01-22: Microsoft Service Disruption (minor)
- 2025-10-20: AWS Service Disruption (minor)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api