# Channelscaler

Channelscaler declares [2 subprocessors](https://thirdpartyindex.com/vendors/channelscaler#subprocessors) in [its subprocessor list](https://trust.channelscaler.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/206501)). They are [Microsoft](https://thirdpartyindex.com/vendors/microsoft) and [SendGrid](https://thirdpartyindex.com/vendors/sendgrid). No published changes since we first read it on 2026-09-23. [1 tracked vendor](https://thirdpartyindex.com/vendors/channelscaler#used-by), [Wasabi](https://thirdpartyindex.com/vendors/wasabi), names Channelscaler as a subprocessor.

Channelscaler (channelscaler.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/channelscaler
- Documents last verified: 2026-11-11
- Transparency rating: 67/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 2 tracked vendors directly, 44 within two hops, 269 within three; 1 tracked vendors rely on it directly, 19 within two hops, 216 within three
- Cite as: Channelscaler, Third Party Index, https://thirdpartyindex.com/vendors/channelscaler (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.channelscaler.com/ | 2026-11-11 | 2026-11-03 |
| Subprocessor list | https://trust.channelscaler.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57 | 2026-11-11 | 2026-11-03 |
| Privacy policy | https://channelscaler.com/privacy-policy/ | 2026-11-11 | 2026-09-23 |

## Subprocessors (2)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Microsoft](https://thirdpartyindex.com/vendors/microsoft.md) | Hosting on MS Azure | EU | 2026-09-23 |
| [SendGrid](https://thirdpartyindex.com/vendors/sendgrid.md) | Provision of email platform for system | US | 2026-09-23 |

Read from ([evidence](https://thirdpartyindex.com/evidence/7941)). CSV: https://thirdpartyindex.com/vendors/channelscaler/subprocessors.csv

## Compliance

As its trust center lists them.

- Audited: SOC 1 Type II, SOC 2 Type II, ISO/IEC 27001 ([evidence](https://thirdpartyindex.com/evidence/7937))

## Web Technologies

Channelscaler's homepage made 169 requests to 18 domains, and 10 services controlled by another company. Loaded on 2026-10-14 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

10 third parties by category: Analytics 5 (Crazy Egg, Clay, G2.com, Cloudflare; usually detected as Analytics: HubSpot); Advertising 4 (The Trade Desk, Inc.; usually detected as Advertising: Microsoft, Xandr, Magnite, Inc.); Tag managers 1 (Google Cloud). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (10)

- Google Cloud: 21 requests to gstatic.com, google.com, doubleclick.net, googletagmanager.com, google-analytics.com; Google Tag Manager, reCAPTCHA
- The Trade Desk, Inc.: 8 requests to adsrvr.org; theTradeDesk
- Microsoft: 7 requests to clarity.ms (its subprocessor list names it too)
- Crazy Egg: 5 requests to crazyegg.com; Crazy Egg
- Clay: 4 requests to claydar.com; Clay Web Intent
- G2.com: 4 requests to g2.com, g2crowd.com; G2 Track Your Prospects
- HubSpot: 4 requests to hsforms.com, hsforms.net
- Cloudflare: 2 requests to cloudflare.com, cloudflareinsights.com; Cloudflare Browser Insights, cdnjs
- Xandr: 2 requests to adnxs.com
- Magnite, Inc.: 1 request to rubiconproject.com

### First party (1)

- Channelscaler: 111 requests to channelscaler.com; Cloudflare, Elementor, Google Analytics, HSTS, Hello Elementor 3.4.9, HubSpot, LazySizes, LottieFiles 5.6.8, Microsoft Clarity, MySQL, Open Graph, PHP, Priority Hints, SiteGround, Swiper, WordPress, Yoast SEO 28.6, Yoast SEO Premium 28.6, core-js 3.46.0, imagesLoaded 5.0.0, jQuery 3.7.1, jQuery Migrate 3.4.1, jQuery UI 1.14.2

6 tracked companies loaded by the homepage are not in Channelscaler's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Wasabi](https://thirdpartyindex.com/vendors/wasabi.md): Partner Portal maintenance and management

## Incidents reported by Channelscaler's subprocessors

Incidents reported in the last 30 days on their own status pages by 1 vendor Channelscaler lists as a subprocessor. A subprocessor list names a company, not the service an incident touched.

- 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor)
- 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Failures from Twilio 10DLC to AT&T United States (minor)
- 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor)
- 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor)
- 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor)
- 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor)
- 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor)
- 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Voice Call Failures in JP1 (minor)
- 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor)
- 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated)
- 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Issue resolved (minor)
- 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor)
- 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor)
- 2026-11-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor)
- 2026-11-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor)
- 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor)
- 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor)
- 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor)
- 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Notification Logs Unavailable in Console (minor)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor)
- 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor)
- 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor)
- 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor)
- 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor)
- 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor)
- 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Delayed Email Validation History (minor)
- 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor)
- 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor)
- 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Media Streams Audio Delays (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor)
- 2026-11-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor)
- 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor)
- 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor)
- 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor)
- 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor)
- 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor)
- 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor)
- 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor)
- 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Twilio Console Errors (no impact stated)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Voice Call Failures From Twilio Phone Numbers to Germany (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor)
- 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor)
- 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor)
- 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor)
- 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported RCS Inbound Events Delayed (minor)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Billing Delays (no impact stated)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor)
- 2026-10-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Email suppression issues (no impact stated)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor)
- 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor)
- 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor)
- 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Channelscaler lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/channelscaler

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
