# ChargeBee ChargeBee declares [21 subprocessors](https://thirdpartyindex.com/vendors/chargebee#subprocessors), plus 4 of its own affiliates, in [its subprocessor list](https://www.chargebee.com/privacy/sub-processors/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/256404)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-22. [74 tracked vendors](https://thirdpartyindex.com/vendors/chargebee#used-by) name ChargeBee as a subprocessor, including [Mailgun](https://thirdpartyindex.com/vendors/mailgun), [Sinch](https://thirdpartyindex.com/vendors/sinch) and [SolarWinds](https://thirdpartyindex.com/vendors/solarwinds). ChargeBee (chargebee.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/chargebee - Documents last verified: 2026-11-11 - Transparency rating: 81/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 17 tracked vendors directly, 151 within two hops, 455 within three; 74 tracked vendors rely on it directly, 477 within two hops, 2317 within three - Cite as: ChargeBee, Third Party Index, https://thirdpartyindex.com/vendors/chargebee (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Subprocessor list | https://www.chargebee.com/privacy/sub-processors/ | 2026-11-11 | 2026-11-11 | | Data processing addendum | https://www.chargebee.com/privacy/dpa/ | 2026-11-11 | 2026-10-30 | | Privacy policy | https://www.chargebee.com/privacy/ | 2026-11-11 | 2026-10-21 | | Terms | https://www.chargebee.com/company/terms/ | 2026-11-11 | 2026-11-10 | | Security page | https://www.chargebee.com/security/ | 2026-11-11 | 2026-10-10 | | Status page | https://status.chargebee.com/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (21) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) (AI model provider: Amazon Bedrock) | Cloud infrastructure provider: Utilized for hosting, database management, storage, analytics, and security operations that support and strengthen the Chargebee platform. Additionally, Amazon's AI service, AWS Bedrock, is integrated to power artificial intelligence features within the application. | Australia; EU; USA | 2026-11-11 | | [Basis Theory, Inc.](https://thirdpartyindex.com/vendors/basis-theory.md) | Provider of card tokenization and vaulting services: Employed to ensure the safe storage, encryption, and tokenization of sensitive data. | EU; USA | 2026-11-11 | | [ClickHouse Inc.](https://thirdpartyindex.com/vendors/clickhouse.md) | Database analytics provider: It is used for tracking product consumption information and serving as a storage layer and aggregator of usage events. It is used in the delivery of the usage-based billing (UBB) capability. | USA | 2026-09-22 | | Datajust B.V. (Storecove) | E-invoicing service provider: It is used for generating, transmitting, and managing electronic invoices in compliance with applicable regulations in supported countries. | Ireland | 2026-09-22 | | [Freshworks Inc.](https://thirdpartyindex.com/vendors/freshworks.md) | Call support and communication platform (Freshcaller): It is used to track and manage customer support interactions through calls.; Chat support and communication platform (Freshchat): It is used to track and manage customer support interactions through in-app chat.; Email support and communication platform (Freshdesk): It is used to track and manage customer support interactions through emails. | USA | 2026-09-22 | | Functional Softwares, Inc. (Sentry) | Error monitoring and performance monitoring service provider: It is used for detecting, tracking, and prioritizing application errors in real time. | USA | 2026-09-22 | | [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | Location service provider (Google Maps API): It is used for auto-completing addresses.; reCAPTCHA (Captcha Service Provider): Serves to safeguard against spam and automated bot activity. | USA | 2026-11-11 | | Hotglue, Inc. | Integration platform as a service (iPaaS) provider: It is used for transforming and transferring data from Chargebee Billing and other SaaS providers of customers to Chargebee RevRec.; Integration platform as a service (iPaaS) provider: It is used for transforming and transferring data from Chargebee Billing to Chargebee Receivables. | USA | 2026-09-22 | | [Intuition Machines, Inc. (hCaptcha)](https://thirdpartyindex.com/vendors/hcaptcha.md) | Captcha service provider: It is used as protection against automated bot detection and spam. | USA | 2026-09-22 | | [Mailgun Technologies Inc.](https://thirdpartyindex.com/vendors/mailgun.md) | Email delivery service provider: It is used for receiving and forwarding emails to Chargebee Receivables product. | USA | 2026-09-22 | | [MaxMind, Inc.](https://thirdpartyindex.com/vendors/maxmind.md) | IP based geolocation provider: It is used for obtaining location information. | USA | 2026-09-22 | | [Microsoft Corporation](https://thirdpartyindex.com/vendors/microsoft.md) (AI model provider: Azure OpenAI) | AI service provider (Microsoft Azure OpenAI): Utilized to power integrated artificial intelligence capabilities across the product platform.; Cloud data platform (Microsoft Azure): It is used for transforming and transferring data from the billing systems (other than Chargebee Billing) to Chargebee Receivables. | Singapore; USA | 2026-11-11 | | [MongoDB, Inc.](https://thirdpartyindex.com/vendors/mongodb.md) | Database as a service provider: It is used for storing application and activity logs, including engagement-related information such as emails and internal communications. | USA | 2026-09-22 | | NexForge ANZ Pty Ltd (payFURL) | Payment gateway aggregator: Used to connect with chosen payment gateways and facilitate transaction processing through them. | Australia | 2026-11-11 | | [OpenAI, LLC](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI service provider: Enables artificial intelligence functionalities directly within the product platform. | USA | 2026-11-11 | | [Rollbar, Inc.](https://thirdpartyindex.com/vendors/rollbar.md) | Error monitoring and performance monitoring service provider: It is used for detecting, tracking, and prioritizing application errors in real time. | USA | 2026-09-22 | | [Spreedly, Inc.](https://thirdpartyindex.com/vendors/spreedly.md) | Payment gateway aggregator and vaulting provider: It is used for connecting with selected payment gateways and processing payments through such gateways. It also securely stores and tokenizes payment card information for gateways connected through Spreedly. | USA | 2026-09-22 | | [Twilio Inc.](https://thirdpartyindex.com/vendors/twilio.md) | Email delivery service provider: It is used for sending email communications from within the product. | USA | 2026-09-22 | | [Vercel Inc.](https://thirdpartyindex.com/vendors/vercel.md) | Frontend cloud platform provider: Used to build and deploy web applications and frontend services, including performance optimization and caching. It supports capabilities such as Pricing Pages / Atomic Pricing. | USA | 2026-11-11 | | [Workato, Inc.](https://thirdpartyindex.com/vendors/workato.md) | Integration platform as a service (iPaaS) provider: It is used for building, enabling and managing workflows within Chargebee Billing and between Chargebee Billing and third-party services used by the customers. | USA | 2026-09-22 | | [Yousign SAS](https://thirdpartyindex.com/vendors/yousign.md) | Electronic signature service provider: It is used for managing electronic signatures on documents. | EU | 2026-09-22 | Read from ([evidence](https://thirdpartyindex.com/evidence/256404)). CSV: https://thirdpartyindex.com/vendors/chargebee/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 3. All vendors that list one: https://thirdpartyindex.com/ai ### Its own affiliates (4) - Chargebee B.V. (Netherlands) - Chargebee Australia Pty Limited (Australia) - Chargebee Ireland Limited (Ireland) - Chargebee Technologies Private Limited (India) ## Web Technologies ChargeBee's homepage made 276 requests to 8 domains, 4 services controlled by another company, and 1 domain not identified. Loaded on 2026-11-04 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 4 third parties by category: Analytics 1 (Wingify); CDN 1 (Google Cloud); Appointment scheduling 1 (Chili Piper); Unclassified 1 (Clearout). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (4) - Chili Piper: 42 requests to chilipiper.com; Chili Piper - Wingify: 11 requests to visualwebsiteoptimizer.com; VWO - Clearout: 4 requests to clearout.io - Google Cloud: 3 requests to ajax.googleapis.com, fonts.googleapis.com, gstatic.com; Google Hosted Libraries (its subprocessor list names it too) ### Unknown (1) Domains not identified yet: d2pu3v2r6r77j3.cloudfront.net ### First party (1) - ChargeBee: 214 requests to chargebee.com; Amazon CloudFront, Amazon S3, Amazon Web Services, Clearout, GSAP, HSTS, HTTP/3, Nuxt.js, Open Graph, Priority Hints, Sentry, Vue.js, jQuery 3.7.0 3 tracked companies loaded by the homepage are not in ChargeBee's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (74) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Absorb Software](https://thirdpartyindex.com/vendors/absorb-software.md): Absorb Create uses Chargebee to manage the billing of our clients. Data processed included client contact and billing details.; For Chargebee Privacy Statement,… - [Abusix](https://thirdpartyindex.com/vendors/abusix.md): Finance,Subscriptions, and Payments - [Ahrefs](https://thirdpartyindex.com/vendors/ahrefs.md): Payment processing - [Akiflow](https://thirdpartyindex.com/vendors/akiflow.md): subscriptions and payments management - [ArborXR](https://thirdpartyindex.com/vendors/arborxr.md): Subscription Management - [AutoRABIT](https://thirdpartyindex.com/vendors/autorabit.md) - [BigTime](https://thirdpartyindex.com/vendors/bigtime.md) - [BitTitan](https://thirdpartyindex.com/vendors/bittitan.md): Subscription billing and revenue management platform - [Bonusly](https://thirdpartyindex.com/vendors/bonusly.md): Subscription/billing automation - [Calilio](https://thirdpartyindex.com/vendors/calilio.md) - [CallHippo](https://thirdpartyindex.com/vendors/callhippo.md): customer Invoicing - [Certifier](https://thirdpartyindex.com/vendors/certifier.md): ChargeBee is a subscription billing and revenue management platform designed to automate recurring billing, subscription management, and invoicing operations.; … - [Check Point Software Technologies](https://thirdpartyindex.com/vendors/check-point-software-technologies.md): Billing and Collection Services - [CodeRabbit](https://thirdpartyindex.com/vendors/coderabbit.md): Finance - [Coefficient](https://thirdpartyindex.com/vendors/coefficient.md): subscription management - [CometChat](https://thirdpartyindex.com/vendors/cometchat.md) - [Concord](https://thirdpartyindex.com/vendors/concord.md): Customer invoicing - [ConfigCat](https://thirdpartyindex.com/vendors/configcat.md): Subscription management services - [ConnectWise](https://thirdpartyindex.com/vendors/connectwise.md): Subscription billing and management platform; To provide subscription billing and management software for business - [ControlHippo](https://thirdpartyindex.com/vendors/controlhippo.md): Invoicing - [Dialaxy](https://thirdpartyindex.com/vendors/dialaxy.md) - [Digify](https://thirdpartyindex.com/vendors/digify.md) - [Docmosis](https://thirdpartyindex.com/vendors/docmosis.md): Recurring billing and revenue management platform.; Subscription Billing - [Easol](https://thirdpartyindex.com/vendors/easol.md) - [Enrich CRM](https://thirdpartyindex.com/vendors/enrich-crm.md) - [Fibery](https://thirdpartyindex.com/vendors/fibery.md): Subscriptions and credits management - [Friendbuy](https://thirdpartyindex.com/vendors/friendbuy.md): Subscription billing integration - [G-Accon](https://thirdpartyindex.com/vendors/g-accon.md): Payment processing services and subscription management - [Givecloud](https://thirdpartyindex.com/vendors/givecloud.md): Billing - [Gorgias](https://thirdpartyindex.com/vendors/gorgias.md): Subscription billing and revenue management platform - [Hippo Video](https://thirdpartyindex.com/vendors/hippo-video.md): Service Provider; Subscription Payment - [Infrascale](https://thirdpartyindex.com/vendors/infrascale.md): Billing and Payment Information; Customer Relationship Management, Contract Engagement - [Kanbanchi](https://thirdpartyindex.com/vendors/kanbanchi.md): Payment processing - [Kissflow](https://thirdpartyindex.com/vendors/kissflow.md): Third party - [KrispCall](https://thirdpartyindex.com/vendors/krispcall.md) - [Liquidware](https://thirdpartyindex.com/vendors/liquidware.md) - [LiveSession](https://thirdpartyindex.com/vendors/livesession.md): Billing automation - [Macha AI](https://thirdpartyindex.com/vendors/macha-ai.md): Subscription and billing management - [MacStadium](https://thirdpartyindex.com/vendors/macstadium.md): Subscription Billing Platform - [Mailgun](https://thirdpartyindex.com/vendors/mailgun.md): Billing - [MinIO](https://thirdpartyindex.com/vendors/minio.md): Subscription and billing management; processes customer names, email addresses, billing addresses, subscription plan details, and invoice records - [Moesif](https://thirdpartyindex.com/vendors/moesif.md): Customer Billing and Payments - [MSPbots](https://thirdpartyindex.com/vendors/mspbots.md): For keeping track of customer billing and subscription information.; Payment processing platform - [New/Mode](https://thirdpartyindex.com/vendors/new-mode.md): Billing management - [NikaTime](https://thirdpartyindex.com/vendors/nikatime.md): Subscription Management - [Orderful](https://thirdpartyindex.com/vendors/orderful.md): Billing - [Paperform](https://thirdpartyindex.com/vendors/paperform.md): Processing period: Feb 2, 2023 - present Data disclosed: User data: email, name, IP address(es), business information, account information Payment information, … - [Parsec](https://thirdpartyindex.com/vendors/parsec.md): Subscription and Invoice Management - [Perdoo](https://thirdpartyindex.com/vendors/perdoo.md) - [Polytomic](https://thirdpartyindex.com/vendors/polytomic.md) - [Refiner](https://thirdpartyindex.com/vendors/refiner.md): Subscription billing and invoicing platform used to manage customer subscriptions, payments, and invoices. - [Revenue Plumber](https://thirdpartyindex.com/vendors/revenue-plumber.md): Billing data integration - [Rows](https://thirdpartyindex.com/vendors/rows.md): Subscription billing services - [SalesScreen](https://thirdpartyindex.com/vendors/salesscreen.md) - [ScrapingBee](https://thirdpartyindex.com/vendors/scrapingbee.md): Subscription & Billing - [Screencastify](https://thirdpartyindex.com/vendors/screencastify.md): Billing; Subscription billing and payment processing - [ScreenSteps](https://thirdpartyindex.com/vendors/screensteps.md): Billing management - [Sendmarc](https://thirdpartyindex.com/vendors/sendmarc.md): Billing, invoicing, and payment management; Subscription Management - [Sinch](https://thirdpartyindex.com/vendors/sinch.md): Billing - [Skribble](https://thirdpartyindex.com/vendors/skribble.md): Automation of invoicing and invoicing process.; External provider for billing and revenue management. - [Smint.io](https://thirdpartyindex.com/vendors/smint-io.md): Invoicing, subscription management - [SMTP2GO](https://thirdpartyindex.com/vendors/smtp2go.md): Payment Processor - [SolarWinds](https://thirdpartyindex.com/vendors/solarwinds.md): Billing - [Superchat](https://thirdpartyindex.com/vendors/superchat.md) - [TitanX](https://thirdpartyindex.com/vendors/titanx.md): Chargebee provides a subscription management and recurring billing platform. - [Transifex](https://thirdpartyindex.com/vendors/transifex.md): Billing - [Two Minute Reports](https://thirdpartyindex.com/vendors/two-minute-reports.md): Subscription and billing management - [UNLESS](https://thirdpartyindex.com/vendors/unless.md): Automated subscription billing for customers only - [UXCam](https://thirdpartyindex.com/vendors/uxcam.md): Billing/ Subscription Management - [VisibleThread](https://thirdpartyindex.com/vendors/visiblethread.md) - [Yousign](https://thirdpartyindex.com/vendors/yousign.md): Subscription analytics & revenue recognition platform - [Zipy.ai](https://thirdpartyindex.com/vendors/zipy-ai.md): Subscription and Billing service provider - [zkipster](https://thirdpartyindex.com/vendors/zkipster.md) - [Zyte](https://thirdpartyindex.com/vendors/zyte.md): Payment and subscription management tool ## Service status Incidents it reported on its own status page. - Last 90 days: 13 reported incidents (3 major or critical, 9 minor, 1 with no impact stated) - Typical time to resolve: 40 min - Status page last read: 2026-11-12 - 2026-10-28: API Service Degradation - EU Region (major) - 2026-10-22: Subject: Security Notice: No Impact from PHPshell Zero-Day Vulnerability (no impact stated) - 2026-10-10: API Service Degradation (minor) - 2026-10-08: API Service Degradation - EU Region (minor) - 2026-09-30: API Service Degradation (minor) - 2026-09-29: API Service Degradation (major) - 2026-09-17: API Service Degradation (minor) - 2026-09-03: Signup Degradation (minor) ## Incidents reported by ChargeBee's subprocessors Incidents reported in the last 30 days on their own status pages by 10 vendors ChargeBee lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Failures from Twilio 10DLC to AT&T United States (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ChargeBee lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ChargeBee lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Voice Call Failures in JP1 (minor) - 2026-11-11: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which ChargeBee lists as a subprocessor, reported Provisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Issue resolved (minor) - 2026-11-10: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which ChargeBee lists as a subprocessor, reported Elevated Sandbox and Blob request latency and errors (minor) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor) - 2026-11-10: [Yousign](https://thirdpartyindex.com/vendors/yousign#status), which ChargeBee lists as a subprocessor, reported Degraded service on Qualified Electronic Signature (QES) with identity verification (no impact stated) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ChargeBee lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ChargeBee lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ChargeBee lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor) - 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ChargeBee lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ChargeBee lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Notification Logs Unavailable in Console (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor) - 2026-11-05: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which ChargeBee lists as a subprocessor, reported Build delays and degraded Vercel Dashboard performance (minor) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ChargeBee lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor) - 2026-11-05: [Workato](https://thirdpartyindex.com/vendors/workato#status), which ChargeBee lists as a subprocessor, reported API Platform Performance Degradation (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ChargeBee lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Delayed Email Validation History (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor) - 2026-11-04: [Yousign](https://thirdpartyindex.com/vendors/yousign#status), which ChargeBee lists as a subprocessor, reported Service disruption on Yousign v3 (critical) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Media Streams Audio Delays (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ChargeBee lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated) - 2026-11-02: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which ChargeBee lists as a subprocessor, reported SQL Console database connection outage (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor) - 2026-11-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ChargeBee lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [Workato](https://thirdpartyindex.com/vendors/workato#status), which ChargeBee lists as a subprocessor, reported Webhooks Performance Degradation (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ChargeBee lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor) - 2026-10-29: [Workato](https://thirdpartyindex.com/vendors/workato#status), which ChargeBee lists as a subprocessor, reported Intermittent errors in knowledge base search (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor) - 2026-10-28: [rollbar](https://thirdpartyindex.com/vendors/rollbar#status), which ChargeBee lists as a subprocessor, reported Increased occurrence processing pipeline latency (minor) - 2026-10-28: [Mailgun](https://thirdpartyindex.com/vendors/mailgun#status), which ChargeBee lists as a subprocessor, reported Route delays in EU Region (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Twilio Console Errors (no impact stated) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor) - 2026-10-27: [Workato](https://thirdpartyindex.com/vendors/workato#status), which ChargeBee lists as a subprocessor, reported Issue with Genie Conversation History and AIRO Chats (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ChargeBee lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ChargeBee lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ChargeBee lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ChargeBee lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ChargeBee lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which ChargeBee lists as a subprocessor, reported Delays in Logs and Observability data (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which ChargeBee lists as a subprocessor, reported Degraded support ticket submission and response (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ChargeBee lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ChargeBee lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ChargeBee lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ChargeBee lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ChargeBee lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ChargeBee lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ChargeBee lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ChargeBee lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which ChargeBee lists as a subprocessor, reported Google Cloud Outage (minor) - 2026-10-20: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which ChargeBee lists as a subprocessor, reported GCP Availability Zone europe-west2-b connectivity issues (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [Workato](https://thirdpartyindex.com/vendors/workato#status), which ChargeBee lists as a subprocessor, reported Genie and AIRO Not Responding in Workato UI (no impact stated) - 2026-10-20: [Workato](https://thirdpartyindex.com/vendors/workato#status), which ChargeBee lists as a subprocessor, reported Log Processing Service Degradation (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ChargeBee lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [Workato](https://thirdpartyindex.com/vendors/workato#status), which ChargeBee lists as a subprocessor, reported Errors in AI by Workato Analyze text action (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [Yousign](https://thirdpartyindex.com/vendors/yousign#status), which ChargeBee lists as a subprocessor, reported Delays in processing simple and advanced electronic seals (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [Yousign](https://thirdpartyindex.com/vendors/yousign#status), which ChargeBee lists as a subprocessor, reported Identity verification unavailable for AES and Verify (major) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ChargeBee lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ChargeBee lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [Workato](https://thirdpartyindex.com/vendors/workato#status), which ChargeBee lists as a subprocessor, reported Issues with AI by Workato (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ChargeBee lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which ChargeBee lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor) - 2026-10-13: [MaxMind](https://thirdpartyindex.com/vendors/maxmind#status), which ChargeBee lists as a subprocessor, reported Network degradation in us-east region (no impact stated) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which ChargeBee lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/chargebee --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api