# Chat Aid

Chat Aid declares [20 subprocessors](https://thirdpartyindex.com/vendors/chat-aid#subprocessors) in [its subprocessor list](https://chataid.com/sub-processors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/649)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-21.

Chat Aid (chataid.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/chat-aid
- Documents last verified: 2026-11-11
- Transparency rating: 61/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 0/8 (partial); Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 17 tracked vendors directly, 109 within two hops, 420 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Chat Aid, Third Party Index, https://thirdpartyindex.com/vendors/chat-aid (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://chataid.com/sub-processors | 2026-11-11 | 2026-09-21 |
| Privacy policy | https://chataid.com/privacy | 2026-11-11 | 2026-09-21 |
| Terms | https://chataid.com/terms | 2026-11-11 | 2026-09-21 |
| Security page | https://chataid.com/security | 2026-11-11 | 2026-09-21 |
| Status page | https://status.chataid.com/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (20)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Apify](https://thirdpartyindex.com/vendors/apify.md) | Website crawling to collect data from connected websites | — | 2026-09-21 |
| Appsmith | Admin panel for Chat Aid to support customers | — | 2026-09-21 |
| [AWS](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Infrastructure | — | 2026-09-21 |
| [Azure DevOps](https://thirdpartyindex.com/vendors/microsoft.md) | Infrastructure | — | 2026-09-21 |
| [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | DDoS protection, DNS, CDN | — | 2026-09-21 |
| [Cohere](https://thirdpartyindex.com/vendors/cohere.md) (AI model provider: Cohere) | Analyzing user prompts | — | 2026-09-21 |
| [Deepinfra](https://thirdpartyindex.com/vendors/deepinfra.md) | \*Processing begins Jan 10, 2025 for customers with a signed DPA; Embedding generation and data relevance ranking | — | 2026-09-21 |
| [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud.md) | Infrastructure | — | 2026-09-21 |
| [Google Workspace](https://thirdpartyindex.com/vendors/google-cloud.md) | Internal notes, communications, and analytics | — | 2026-09-21 |
| [Jina.ai](https://thirdpartyindex.com/vendors/jina-ai.md) | Data relevance ranking | — | 2026-09-21 |
| [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel.md) | Data analytics | — | 2026-09-21 |
| [MongoDB](https://thirdpartyindex.com/vendors/mongodb.md) | Data storage | — | 2026-09-21 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Response generation | — | 2026-09-21 |
| [Portkey](https://thirdpartyindex.com/vendors/portkey.md) | Smart routing of AI queries | — | 2026-09-21 |
| [Qdrant](https://thirdpartyindex.com/vendors/qdrant.md) | Data storage | — | 2026-09-21 |
| [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | Error reporting and logging | — | 2026-09-21 |
| [Slack](https://thirdpartyindex.com/vendors/slack.md) | Communication, alerting, logging | — | 2026-09-21 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | PCI compliant payment processing | — | 2026-09-21 |
| Truto.one | Connections to integrated apps | — | 2026-09-21 |
| [Zoom](https://thirdpartyindex.com/vendors/zoom.md) | Video conferencing | — | 2026-09-21 |

Read from ([evidence](https://thirdpartyindex.com/evidence/649)). CSV: https://thirdpartyindex.com/vendors/chat-aid/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai

## Web Technologies

Chat Aid's homepage made 63 requests to 2 domains, and 1 service controlled by another company. Loaded on 2026-10-12 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

1 third party by category: Analytics 1 (Google Cloud). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (1)

- Google Cloud: 1 request to googletagmanager.com; Google Analytics, Google Tag Manager (its subprocessor list names it too)

### First party (1)

- Chat Aid: 62 requests to chataid.com; AOS, Amazon CloudFront, Amazon S3, Amazon Web Services, HSTS, Next.js 16.2.2, Next.js App Router, Open Graph, Priority Hints, React, Turbopack, Webpack

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 43 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- Status page last read: 2026-11-12
- No incidents reported since Sep 30, 2026

## Incidents reported by Chat Aid's subprocessors

Incidents reported in the last 30 days on their own status pages by 10 vendors Chat Aid lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-12: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Chat Aid lists as a subprocessor, reported Service Degradation Affecting Outbound SMS Messages for a subset of users in the US region (minor)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Chat Aid lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical)
- 2026-11-11: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: jina-clip-v2 (minor)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Chat Aid lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor)
- 2026-11-11: [Apify](https://thirdpartyindex.com/vendors/apify#status), which Chat Aid lists as a subprocessor, reported Security incident (minor)
- 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Chat Aid lists as a subprocessor, reported US issues feed throwing intermittent errors (minor)
- 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Chat Aid lists as a subprocessor, reported Account emails not being delivered (major)
- 2026-11-11: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: jina-clip-v2 (minor)
- 2026-11-10: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Chat Aid lists as a subprocessor, reported EU region replay ingestion latency (minor)
- 2026-11-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Chat Aid lists as a subprocessor, reported Service Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region. (minor)
- 2026-11-10: [Portkey](https://thirdpartyindex.com/vendors/portkey#status), which Chat Aid lists as a subprocessor, reported UI Features Disabled for Some Accounts (minor)
- 2026-11-10: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: jina-clip-v2 (minor)
- 2026-11-10: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: jina-clip-v2 (minor)
- 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Chat Aid lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated)
- 2026-11-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Chat Aid lists as a subprocessor, reported Service Degradation Affecting a subset of users with ZVA and ZoomMate (no impact stated)
- 2026-11-10: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: jina-clip-v2 (minor)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Chat Aid lists as a subprocessor, reported Elevated Errors On API (minor)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Chat Aid lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor)
- 2026-11-09: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Chat Aid lists as a subprocessor, reported Service Degradation Affecting Zoom Inbound SMS Service in the AU region (minor)
- 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Chat Aid lists as a subprocessor, reported Elevated errors with image generation (minor)
- 2026-11-06: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: s.jina.ai (minor)
- 2026-11-06: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Partial outage: s.jina.ai (minor)
- 2026-11-06: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: s.jina.ai (minor)
- 2026-11-06: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: s.jina.ai (minor)
- 2026-11-06: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Partial outage: s.jina.ai (minor)
- 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Chat Aid lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated)
- 2026-11-06: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Chat Aid lists as a subprocessor, reported Service Degradation Affecting Zoom Mail, Calendar and Scheduler. (minor)
- 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Chat Aid lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor)
- 2026-11-05: [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel#status), which Chat Aid lists as a subprocessor, reported Duplicate charges on a subset of customer accounts (no impact stated)
- 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Chat Aid lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor)
- 2026-11-04: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Chat Aid lists as a subprocessor, reported Ingestion delays across all data (minor)
- 2026-11-03: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Chat Aid lists as a subprocessor, reported Service Degradation Affecting Outbound MMS Services in the US region (minor)
- 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Chat Aid lists as a subprocessor, reported Delays in spans and transactions processing (major)
- 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Chat Aid lists as a subprocessor, reported Sentry.io dashboard and API is down (critical)
- 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Chat Aid lists as a subprocessor, reported File upload errors in ChatGPT (minor)
- 2026-11-02: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Chat Aid lists as a subprocessor, reported Sentry dashboard is down (critical)
- 2026-11-02: [Qdrant](https://thirdpartyindex.com/vendors/qdrant#status), which Chat Aid lists as a subprocessor, reported Cloud UI and login unavailable (no impact stated)
- 2026-11-02: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: jina-clip-v2 (minor)
- 2026-11-02: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: s.jina.ai (minor)
- 2026-11-02: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Partial outage: s.jina.ai (minor)
- 2026-11-01: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: s.jina.ai (minor)
- 2026-11-01: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Partial outage: s.jina.ai (minor)
- 2026-11-01: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: s.jina.ai (minor)
- 2026-11-01: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Partial outage: s.jina.ai (minor)
- 2026-11-01: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Partial outage: s.jina.ai (minor)
- 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Chat Aid lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated)
- 2026-11-01: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: jina-clip-v2 (minor)
- 2026-11-01: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: jina-clip-v2 (minor)
- 2026-10-31: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: r.jina.ai (minor)
- 2026-10-31: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: multi-embeddings (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Chat Aid lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor)
- 2026-10-30: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Partial outage: multi-embeddings (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Chat Aid lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor)
- 2026-10-30: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: s.jina.ai-serp (minor)
- 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Chat Aid lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor)
- 2026-10-28: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Chat Aid lists as a subprocessor, reported Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region (minor)
- 2026-10-28: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: jina-clip-v2 (minor)
- 2026-10-28: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: jina-clip-v2 (minor)
- 2026-10-28: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: s.jina.ai-serp (minor)
- 2026-10-28: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: jina-clip-v2 (minor)
- 2026-10-28: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: jina-reranker-m0 (minor)
- 2026-10-28: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: jina-clip-v2 (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Chat Aid lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Chat Aid lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated)
- 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Chat Aid lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor)
- 2026-10-26: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: jina-vlm (minor)
- 2026-10-26: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: jina-vlm (minor)
- 2026-10-24: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: r.jina.ai (minor)
- 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Chat Aid lists as a subprocessor, reported Elevated Blik errors (no impact stated)
- 2026-10-24: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: jina-clip-v2 (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Chat Aid lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Chat Aid lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated)
- 2026-10-23: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Chat Aid lists as a subprocessor, reported Service Degradation Affecting Multiple Zoom Services (minor)
- 2026-10-23: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: jina-clip-v2 (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Chat Aid lists as a subprocessor, reported Delays in customer support responses (no impact stated)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Chat Aid lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Chat Aid lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor)
- 2026-10-22: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Chat Aid lists as a subprocessor, reported Service Degradation Affecting Zoom Meetings Services in the US. (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Chat Aid lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor)
- 2026-10-22: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Partial outage: s.jina.ai (minor)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Chat Aid lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Partial outage: s.jina.ai (minor)
- 2026-10-22: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: s.jina.ai (minor)
- 2026-10-22: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Partial outage: s.jina.ai (minor)
- 2026-10-22: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Service outage: s.jina.ai (minor)
- 2026-10-22: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: multi-embeddings (minor)
- 2026-10-22: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Partial outage: s.jina.ai (minor)
- 2026-10-22: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Partial outage: s.jina.ai (minor)
- 2026-10-22: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: s.jina.ai (minor)
- 2026-10-22: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Partial outage: s.jina.ai (minor)
- 2026-10-22: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: s.jina.ai (minor)
- 2026-10-22: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Partial outage: s.jina.ai (minor)
- 2026-10-22: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: s.jina.ai (minor)
- 2026-10-22: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Partial outage: s.jina.ai (minor)
- 2026-10-22: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: s.jina.ai (minor)
- 2026-10-22: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Service outage: s.jina.ai (minor)
- 2026-10-22: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Partial outage: s.jina.ai (minor)
- 2026-10-22: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Service outage: s.jina.ai (minor)
- 2026-10-22: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Partial outage: s.jina.ai (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Chat Aid lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Chat Aid lists as a subprocessor, reported Authentication errors for some users (major)
- 2026-10-21: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: r.jina.ai (minor)
- 2026-10-21: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Partial outage: s.jina.ai (minor)
- 2026-10-21: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Service outage: s.jina.ai (minor)
- 2026-10-21: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: s.jina.ai (minor)
- 2026-10-21: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Partial outage: s.jina.ai (minor)
- 2026-10-21: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Service outage: s.jina.ai (minor)
- 2026-10-21: [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel#status), which Chat Aid lists as a subprocessor, reported Degraded Service for Requests to decide.mixpanel.com (no impact stated)
- 2026-10-21: [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel#status), which Chat Aid lists as a subprocessor, reported Degraded Service for Requests to decide.mixpanel.com (no impact stated)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Chat Aid lists as a subprocessor, reported Increased latency processing integration webhooks (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Chat Aid lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor)
- 2026-10-21: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Chat Aid lists as a subprocessor, reported Service Degradation Affecting Zoom Learning Webpage (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Chat Aid lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor)
- 2026-10-21: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Partial outage: s.jina.ai (minor)
- 2026-10-21: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Service outage: s.jina.ai (minor)
- 2026-10-21: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Partial outage: s.jina.ai (minor)
- 2026-10-21: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Service outage: s.jina.ai (minor)
- 2026-10-21: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Partial outage: s.jina.ai (minor)
- 2026-10-21: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Service outage: s.jina.ai (minor)
- 2026-10-21: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Partial outage: s.jina.ai (minor)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Chat Aid lists as a subprocessor, reported Sentry.io not loading in US region (critical)
- 2026-10-21: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: multi-embeddings (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Chat Aid lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor)
- 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Chat Aid lists as a subprocessor, reported Sentry.io not loading (major)
- 2026-10-20: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: jina-reranker-m0 (minor)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Chat Aid lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated)
- 2026-10-20: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Chat Aid lists as a subprocessor, reported GCP Availability Zone europe-west2-b connectivity issues (minor)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Chat Aid lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated)
- 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Chat Aid lists as a subprocessor, reported Service Degradation Affecting Meeting Summaries Via Email. (minor)
- 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Chat Aid lists as a subprocessor, reported Sentry is down (critical)
- 2026-10-19: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: jina-reranker-m0 (minor)
- 2026-10-19: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: jina-reranker-m0 (minor)
- 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Chat Aid lists as a subprocessor, reported Service Degradation Affecting Zoom Website in UK region (minor)
- 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Chat Aid lists as a subprocessor, reported File Download errors (minor)
- 2026-10-19: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: jina-reranker-m0 (minor)
- 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Chat Aid lists as a subprocessor, reported Service Degradation Affecting ZP SMS Australia Mobile Numbers (no impact stated)
- 2026-10-18: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Service outage: jina-code-embeddings-1500m (minor)
- 2026-10-18: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Service outage: jina-code-embeddings-1500m (minor)
- 2026-10-17: [Qdrant](https://thirdpartyindex.com/vendors/qdrant#status), which Chat Aid lists as a subprocessor, reported Cluster metrics unavailable in AWS us-east-1 (no impact stated)
- 2026-10-17: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Chat Aid lists as a subprocessor, reported Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion (minor)
- 2026-10-17: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: jina-clip-v2 (minor)
- 2026-10-17: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: jina-clip-v2 (minor)
- 2026-10-16: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: jina-clip-v2 (minor)
- 2026-10-16: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: jina-clip-v2 (minor)
- 2026-10-16: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: jina-reranker-m0 (minor)
- 2026-10-15: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: jina-clip-v2 (minor)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Chat Aid lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Chat Aid lists as a subprocessor, reported Elevated declines on Visa (no impact stated)
- 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Chat Aid lists as a subprocessor, reported Widespread feature degradation (major)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Chat Aid lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated)
- 2026-10-15: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: jina-clip-v2 (minor)
- 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Chat Aid lists as a subprocessor, reported Service degradation affected Zoom AI Companion in US region (no impact stated)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Chat Aid lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Chat Aid lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor)
- 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Chat Aid lists as a subprocessor, reported Service Degradation Affected Sandbox Creation in ZoomMate (no impact stated)
- 2026-10-14: [Jina AI](https://thirdpartyindex.com/vendors/jina-ai#status), which Chat Aid lists as a subprocessor, reported Degraded performance: jina-reranker-m0 (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Chat Aid lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor)
- 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Chat Aid lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major)
- 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Chat Aid lists as a subprocessor, reported Service Degradation Affecting Zoom Clips (minor)
- 2026-10-13: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Chat Aid lists as a subprocessor, reported Service degradation affecting Zoom Meeting API in US region (no impact stated)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/chat-aid

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
