# Chronosphere Chronosphere declares [5 subprocessors](https://thirdpartyindex.com/vendors/chronosphere#subprocessors) in [its subprocessor list](https://chronosphere.io/subprocessors/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/2711)). They include [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud), [Slack](https://thirdpartyindex.com/vendors/slack) and [Zendesk](https://thirdpartyindex.com/vendors/zendesk). No published changes since we first read it on 2026-09-22. [3 tracked vendors](https://thirdpartyindex.com/vendors/chronosphere#used-by) name Chronosphere as a subprocessor, including [xAI](https://thirdpartyindex.com/vendors/spacexai), [Klaviyo](https://thirdpartyindex.com/vendors/klaviyo) and [Nightfall](https://thirdpartyindex.com/vendors/nightfall). Chronosphere (chronosphere.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/chronosphere - Documents last verified: 2026-11-11 - Transparency rating: 77/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 5 tracked vendors directly, 73 within two hops, 300 within three; 3 tracked vendors rely on it directly, 67 within two hops, 1841 within three - Cite as: Chronosphere, Third Party Index, https://thirdpartyindex.com/vendors/chronosphere (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.paloaltonetworks.com/ | 2026-11-11 | 2026-10-03 | | Subprocessor list | https://chronosphere.io/subprocessors/ | 2026-11-11 | 2026-09-22 | | Privacy policy | https://chronosphere.io/privacy/ | 2026-11-11 | 2026-10-26 | | Security page | https://chronosphere.io/security-overview/ | 2026-11-11 | 2026-09-22 | | Status page | https://status.paloaltonetworks.com/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (5) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [FullStory](https://thirdpartyindex.com/vendors/fullstory.md) | Anonymous usage analytics | United States | 2026-09-22 | | [Google, LLC.](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud service provider, Cognitive services | United States, European Union | 2026-09-22 | | [Shortcut](https://thirdpartyindex.com/vendors/shortcut.md) | Internal support collaboration | United States | 2026-09-22 | | [Slack Technologies, Inc.](https://thirdpartyindex.com/vendors/slack.md) | Communication services | United States | 2026-09-22 | | [Zendesk, Inc.](https://thirdpartyindex.com/vendors/zendesk.md) | Support ticketing and customer service | United States | 2026-09-22 | Read from ([evidence](https://thirdpartyindex.com/evidence/2711)). CSV: https://thirdpartyindex.com/vendors/chronosphere/subprocessors.csv ## Compliance As its trust center lists them. - Audited: SOC 2 Type II, ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, ISO/IEC 42001, ISO 22301, PCI DSS, FedRAMP, StateRAMP, CSA STAR, BSI C5, TISAX, Cyber Essentials Plus, IRAP, ISMAP, ENS (Spain), APEC CBPR ([evidence](https://thirdpartyindex.com/evidence/10652)) - Claimed: HIPAA, GDPR, CCPA/CPRA, Data Privacy Framework ([evidence](https://thirdpartyindex.com/evidence/10652)) ## Web Technologies Chronosphere's homepage made 44 requests to 4 domains, and 2 services controlled by another company. Loaded on 2026-11-04 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 2 third parties by category: Advertising 1 (usually detected as Advertising: Google Cloud); Caching 1 (NitroPack). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (2) - NitroPack: 37 requests to nitrocdn.com, getnitropack.com; NitroPack - Google Cloud: 5 requests to gstatic.com (its subprocessor list names it too) ### First party (1) - Chronosphere: 2 requests to chronosphere.io; Cloudflare, Google Font API, HTTP/3, LazySizes, MySQL, Open Graph, PHP, Priority Hints, WP Engine, WordPress, Yoast SEO ## Subprocessor of (3) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Klaviyo](https://thirdpartyindex.com/vendors/klaviyo.md): Data Analysis - [Nightfall](https://thirdpartyindex.com/vendors/nightfall.md): Chronosphere is a cloud based managed observability platform, providing metrics, logs, distributed tracing, monitoring and alerting functionality used to monito… - [xAI](https://thirdpartyindex.com/vendors/spacexai.md): Services and support ## Service status Incidents it reported on its own status page. - Last 90 days: 292 reported incidents (3 major or critical, 16 minor, 273 with no impact stated) - Typical time to resolve: 2 h 21 min - Status page last read: 2026-11-12 - Its status page says now: Partially Degraded Service (affected: Prisma Cloud: degraded performance, Cloud NGFW for AWS: degraded performance) - Under way: Prisma Cloud: Alert Manual and Automated Remediation is unavailable (minor), since 2026-11-09 11:45 UTC - Under way: Scheduled Maintenance for File Manager (FileMgr) in France region (no impact stated), since 2026-11-04 22:58 UTC - 2026-11-12: WildFire South Africa Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-12: WildFire US Native Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-12: WildFire Australia Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-12: WildFire South Korea Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-12: WildFire India Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-12: WildFire Saudi Arabia Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-12: WildFire UK Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-12: WildFire Singapore Cloud Service Scheduled Maintenance (no impact stated) ## Incidents reported by Chronosphere's subprocessors Incidents reported in the last 30 days on their own status pages by 2 vendors Chronosphere lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-11: [Shortcut](https://thirdpartyindex.com/vendors/shortcut#status), which Chronosphere lists as a subprocessor, reported Google Sheets Processing Delayed (minor) - 2026-11-04: [Fullstory](https://thirdpartyindex.com/vendors/fullstory#status), which Chronosphere lists as a subprocessor, reported Delays in syncing to S3 data warehouses (EU1) (minor) - 2026-11-03: [Fullstory](https://thirdpartyindex.com/vendors/fullstory#status), which Chronosphere lists as a subprocessor, reported \[Resolved\] Delayed Session Data Availability (NA1 & EU1 Data Centers) (no impact stated) - 2026-11-03: [Shortcut](https://thirdpartyindex.com/vendors/shortcut#status), which Chronosphere lists as a subprocessor, reported Some GitHub processing delays (minor) - 2026-10-27: [Shortcut](https://thirdpartyindex.com/vendors/shortcut#status), which Chronosphere lists as a subprocessor, reported Some GitHub processing delays (minor) - 2026-10-19: [Shortcut](https://thirdpartyindex.com/vendors/shortcut#status), which Chronosphere lists as a subprocessor, reported Outgoing Webhook Delay (minor) - 2026-10-19: [Shortcut](https://thirdpartyindex.com/vendors/shortcut#status), which Chronosphere lists as a subprocessor, reported Outgoing Webhook Delay (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/chronosphere --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api