# Cirrus Insight

Cirrus Insight (cirrusinsight.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/cirrus-insight
- Documents last verified: 2026-10-08
- Transparency rating: 72/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 6 tracked vendors directly, 91 within two hops, 341 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Cirrus Insight, Third Party Index, https://thirdpartyindex.com/vendors/cirrus-insight (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://www.cirrusinsight.com/trust | 2026-10-08 | 2026-10-07 |
| Subprocessor list | https://www.cirrusinsight.com/hubfs/CI%2022%20SubProcessor%20List-1.pdf | 2026-10-08 | 2026-10-07 |
| Privacy policy | https://www.cirrusinsight.com/privacy | 2026-10-08 | 2026-10-07 |
| Terms | https://www.cirrusinsight.com/terms | 2026-10-08 | 2026-10-07 |
| Status page | https://status.cirrusinsight.com/ | 2026-10-08 | 2026-10-08 |

## Subprocessors (7)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| Gainsight PX | Analytics provider; Captures how users interact with the service | United States | 2026-10-08 |
| [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Cloud Service Provider; Infrastructure hosting | United States, EU | 2026-10-08 |
| [New Relic](https://thirdpartyindex.com/vendors/new-relic.md) | Monitors systems and infrastructure; Service provider | United States | 2026-10-08 |
| [Open AI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI service provider; Generates AI content and summaries | United States (dedicated instance via Microsoft Azure) | 2026-10-08 |
| [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | License management; Service provider | United States | 2026-10-08 |
| [Sendgrid](https://thirdpartyindex.com/vendors/sendgrid.md) | Customer notifications; Email service provider | United States | 2026-10-08 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Payment processor; Processes credit cards | United States | 2026-10-08 |

Read from ([evidence](https://thirdpartyindex.com/evidence/61012)). CSV: https://thirdpartyindex.com/vendors/cirrus-insight/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- Status page last read: 2026-10-08
- No incidents reported in the last 12 months
- 2026-06-16: Sidebar Errors in Cirrus Insight (major)
- 2026-03-17: Delayed Sync and Calendar Features Rendering Issue (minor)
- 2026-01-13: Slow Sync Process (minor)
- 2025-10-29: Microsoft and Microsoft Azure Outage (minor)
- 2025-10-20: AWS Issues With Chat and 19 Product (minor)

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api