# Clarify

Clarify (clarify.ai): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/clarify
- Documents last verified: 2026-09-30
- Transparency rating: 95/100 (how much it publishes, not how secure it is)
- Cite as: Clarify, Third Party Index, https://thirdpartyindex.com/vendors/clarify (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.clarify.ai/ | 2026-09-30 | 2026-09-30 |
| Subprocessor list | https://trust.clarify.ai/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57 | 2026-09-30 | 2026-09-30 |
| Data processing addendum | https://www.clarify.ai/legal/dpa | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://www.clarify.ai/privacy | 2026-09-30 | 2026-09-30 |
| Terms | https://www.clarify.ai/terms | 2026-09-30 | 2026-09-30 |
| Security page | https://www.clarify.ai/security | 2026-09-30 | 2026-09-30 |
| security.txt | https://www.clarify.ai/.well-known/security.txt | 2026-09-30 | 2026-09-30 |
| Status page | https://status.clarify.ai/ | 2026-09-30 | 2026-09-30 |

## Subprocessors (20)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| Ampersand | Integrations | US | 2026-09-30 |
| [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) | AI Provider | US | 2026-09-30 |
| [Apollo.io](https://thirdpartyindex.com/vendors/apollo.md) | Data Enrichment | US | 2026-09-30 |
| [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse.md) | Data Warehouse | US | 2026-09-30 |
| [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Observability | US | 2026-09-30 |
| [Exa](https://thirdpartyindex.com/vendors/exa-labs.md) | Web Search | US | 2026-09-30 |
| [Intercom](https://thirdpartyindex.com/vendors/intercom.md) | Customer Support | US | 2026-09-30 |
| [NeverBounce](https://thirdpartyindex.com/vendors/neverbounce.md) | Email Validation | US | 2026-09-30 |
| [Novu](https://thirdpartyindex.com/vendors/novu.md) | Notifications | US | 2026-09-30 |
| [Nylas](https://thirdpartyindex.com/vendors/nylas.md) | Integrations | US | 2026-09-30 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) | AI Provider | US | 2026-09-30 |
| [Polytomic](https://thirdpartyindex.com/vendors/polytomic.md) | Integration Data Syncing | US | 2026-09-30 |
| [PostHog](https://thirdpartyindex.com/vendors/posthog.md) | Analytics | US | 2026-09-30 |
| [Pusher](https://thirdpartyindex.com/vendors/pusher.md) | Realtime Updates | US | 2026-09-30 |
| Recall.ai | Call Recorder | US | 2026-09-30 |
| [SendGrid](https://thirdpartyindex.com/vendors/sendgrid.md) | Email Sending | US | 2026-09-30 |
| [Slack](https://thirdpartyindex.com/vendors/slack.md) | Slack App | US | 2026-09-30 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Payment Processing | US | 2026-09-30 |
| Unipile | LinkedIn Integration | US | 2026-09-30 |
| [WorkOS](https://thirdpartyindex.com/vendors/workos.md) | Authentication | US | 2026-09-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/21624)). CSV: https://thirdpartyindex.com/vendors/clarify/subprocessors.csv

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, SOC 2 Type I ([evidence](https://thirdpartyindex.com/evidence/21608))
- Claimed: GDPR ([evidence](https://thirdpartyindex.com/evidence/21608))

## Listed as a subprocessor by (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Breakout](https://thirdpartyindex.com/vendors/breakout.md): Sales

## Service status

Incidents it reported on its own status page.

- Last 90 days: 5 reported incidents (3 major or critical, 2 minor, 0 with no impact stated)
- Typical time to resolve: 1 h 20 min
- 2026-09-18: Unable to sign up and log in (major)
- 2026-09-01: Delayed workflows and automation events (minor)
- 2026-08-05: Rep chat fails for users with a Notion MCP server (minor)
- 2026-07-16: Clarify App Not Available (critical)
- 2026-07-16: Degraded Sign-in Experience (critical)
- 2026-06-25: Clarify application has increased latency (major)
- 2026-06-23: AI features partial outage (no impact stated)
- 2026-06-05: API and Application Unavailability (major)

## Security contact

From its security.txt (https://www.clarify.ai/.well-known/security.txt):

- Contact: mailto:security@clarify.ai
- Encryption key: https://www.clarify.ai/security-public.asc

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api