# ClayHR

ClayHR (clayhr.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/clayhr
- Documents last verified: 2026-09-29
- Transparency rating: 76/100 (how much it publishes, not how secure it is)
- Cite as: ClayHR, Third Party Index, https://thirdpartyindex.com/vendors/clayhr (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.clayhr.com/policies/sub-processors | 2026-09-29 | 2026-09-29 |
| Data processing addendum | https://www.clayhr.com/policies/data-processing-agreement | 2026-09-29 | 2026-09-29 |
| Privacy policy | https://www.clayhr.com/policies/privacy-policy | 2026-09-29 | 2026-09-29 |
| Terms | https://www.clayhr.com/policies/terms-of-service | 2026-09-29 | 2026-09-29 |
| Status page | https://clayhr.statuspage.io/ | 2026-09-29 | 2026-09-29 |

## Subprocessors (7)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| Arete APAC | Implementation Partner for selected customers based in APAC only | Singapore | 2026-09-29 |
| AWS Amazon | Data hosting & Communication partner | US | 2026-09-29 |
| Google Business Suite | Email Partner and Analytics Partner | US | 2026-09-29 |
| [Hubspot](https://thirdpartyindex.com/vendors/hubspot.md) | CRM | US | 2026-09-29 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) | ClayHR utilizes OpenAI’s generative AI services within the software to enhance user experience and provide intelligent insights. | US | 2026-09-29 |
| [Tawk.to](https://thirdpartyindex.com/vendors/tawk-to.md) | Chat Partner | US | 2026-09-29 |
| [Twilio](https://thirdpartyindex.com/vendors/twilio.md) | Communications technoloy provider | US | 2026-09-29 |

Read from ([evidence](https://thirdpartyindex.com/evidence/17324)). CSV: https://thirdpartyindex.com/vendors/clayhr/subprocessors.csv

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- 2026-04-25: Login Issues in Singapore Region Due to Authentication Server Communication Failure (critical)
- 2026-04-20: Silent System Upgrade Caused Application Inconsistency Across Multiple Stacks (major)
- 2026-02-02: Service Update Following Rollback from Jan 29th 2026 Drop (no impact stated)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api