# Clearbit

Clearbit declares [9 subprocessors](https://thirdpartyindex.com/vendors/clearbit#subprocessors) in [its subprocessor list](https://clearbit.com/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/359)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Sentry](https://thirdpartyindex.com/vendors/sentry). No published changes since we first read it on 2026-09-21. [43 tracked vendors](https://thirdpartyindex.com/vendors/clearbit#used-by) name Clearbit as a subprocessor, including [Zendesk](https://thirdpartyindex.com/vendors/zendesk), [Redis](https://thirdpartyindex.com/vendors/redis) and [Help Scout](https://thirdpartyindex.com/vendors/help-scout).

Clearbit (clearbit.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/clearbit
- Documents last verified: 2026-11-11
- Transparency rating: 72/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Part of: [HubSpot](https://thirdpartyindex.com/vendors/hubspot)
- Supply chain: relies on 9 tracked vendors directly, 115 within two hops, 390 within three; 43 tracked vendors rely on it directly, 745 within two hops, 2501 within three
- Cite as: Clearbit, Third Party Index, https://thirdpartyindex.com/vendors/clearbit (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://clearbit.com/trust | 2026-11-11 | 2026-09-21 |
| Subprocessor list | https://clearbit.com/subprocessors | 2026-11-11 | 2026-09-21 |
| Privacy policy | https://clearbit.com/privacy-policy | 2026-11-11 | 2026-09-21 |
| Terms | https://clearbit.com/legal | 2026-11-11 | 2026-09-21 |
| Status page | https://clearbit.statuspage.io/ | 2026-11-11 | 2026-11-11 |
| Data processing addendum (parent company's) | https://legal.hubspot.com/dpa | 2026-11-11 | 2026-09-21 |
| Security page (parent company's) | https://legal.hubspot.com/security | 2026-11-11 | 2026-09-21 |
| security.txt (parent company's) | https://www.hubspot.com/.well-known/security.txt | 2026-11-11 | 2026-09-21 |

## Subprocessors (9)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Public Cloud Data Center | United States | 2026-09-21 |
| [FullStory](https://thirdpartyindex.com/vendors/fullstory.md) | FullStory is an application analytics platform that provides insight into how users interact with Clearbit Site and Services. | United States | 2026-09-21 |
| [Google Cloud Platform](https://thirdpartyindex.com/vendors/google-cloud.md) | Public Cloud Data Center | United States | 2026-09-21 |
| [Hotjar](https://thirdpartyindex.com/vendors/hotjar.md) | Hotjar is an application analytics platform that provide insight into how users interacts with Clearbit Site and Services. | United States | 2026-09-21 |
| [Mailgun](https://thirdpartyindex.com/vendors/mailgun.md) | Mailgun is a transactional email service to send, receive and track email communications. | United States | 2026-09-21 |
| [Mode Analytics](https://thirdpartyindex.com/vendors/mode-analytics.md) | Mode Analytics is a visual analytics engine designed for large datasets. | United States | 2026-09-21 |
| [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | Sentry is a tool used to monitor application performance through error tracing. | United States | 2026-09-21 |
| [SquadCast](https://thirdpartyindex.com/vendors/solarwinds.md) | SquadCast is used for real time application alert monitoring and incident escalation. | United States | 2026-09-21 |
| [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | Zendesk is a customer support ticketing solution to manage and automate routing of inbound support requests. | United States | 2026-09-21 |

Read from ([evidence](https://thirdpartyindex.com/evidence/359)). CSV: https://thirdpartyindex.com/vendors/clearbit/subprocessors.csv

## Web Technologies

Clearbit's homepage made 83 requests to 22 domains, 6 services controlled by another company, and 1 domain not identified. Loaded on 2026-11-03 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

6 third parties by category: Analytics 3 (Google Cloud, LinkedIn, Meta); Advertising 1 (usually detected as Advertising: X Corp.); Customer data platform 1 (Segment); Issue trackers 1 (usually detected as Issue trackers: Sentry). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (6)

- Segment: 13 requests to segment.com, segment.io; Segment 1.84.3
- Google Cloud: 10 requests to doubleclick.net, google-analytics.com, google.com, googletagmanager.com; Google Analytics UA, Google Tag Manager (its subprocessor list names it too)
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.433
- Sentry: 1 request to sentry.io (its subprocessor list names it too)
- X Corp.: 1 request to twitter.com

### Affiliates (1)

- HubSpot: 10 requests to hubspot.com, hs-banner.com, hscollectedforms.net, hs-analytics.net, hs-scripts.com, hsforms.com; HubSpot, HubSpot Analytics

### Unknown (1)

Domains not identified yet: mutinycdn.com

### First party (1)

- Clearbit: 41 requests to clearbit.com, clearbitjs.com, clearbitscripts.com; Clearbit, Clearbit Reveal, HSTS, LottieFiles, Next.js 15.5.25, Open Graph, React, Sentry, Webpack

3 tracked companies loaded by the homepage are not in Clearbit's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (43)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Abstract Security](https://thirdpartyindex.com/vendors/abstract-security.md): Web Analytics
- [Attio](https://thirdpartyindex.com/vendors/attio.md): Sending Data for Enrichment
- [Capsule CRM](https://thirdpartyindex.com/vendors/capsule-crm.md): Business enrichment and Contact enrichment
- [ChargeOver](https://thirdpartyindex.com/vendors/chargeover.md): Marketing data / lead enrichment
- [Common Room](https://thirdpartyindex.com/vendors/common-room.md): Contact profile augmentation
- [Cypress](https://thirdpartyindex.com/vendors/cypress.md)
- [Descript](https://thirdpartyindex.com/vendors/descript.md)
- [Devenue](https://thirdpartyindex.com/vendors/devenue.md): Sales
- [Encore Digital Media](https://thirdpartyindex.com/vendors/encore-digital-media.md)
- [Expel](https://thirdpartyindex.com/vendors/expel.md): Data Enrichment Services
- [Expensify](https://thirdpartyindex.com/vendors/expensify.md): Account Configuration; Core Product
- [Factors.ai](https://thirdpartyindex.com/vendors/factors-ai.md): Ongoing
- [Gatekeeper](https://thirdpartyindex.com/vendors/gatekeeper.md): Data Enrichment
- [Help Scout](https://thirdpartyindex.com/vendors/help-scout.md): Customer intelligence
- [Infracost](https://thirdpartyindex.com/vendors/infracost.md): Customer Relation Management
- [Knak](https://thirdpartyindex.com/vendors/knak.md): Contact Data Lookup
- [Kolide](https://thirdpartyindex.com/vendors/kolide.md): Enriches data based on a provided email address
- [Leadoo](https://thirdpartyindex.com/vendors/leadoo.md): Only IP address, not considered as personal data, is sent over the wire to acquire company name
- [Marker.io](https://thirdpartyindex.com/vendors/marker-io.md): Lead enrichment
- [Maxio](https://thirdpartyindex.com/vendors/maxio.md): Company Data Enrichment
- [Mindtickle](https://thirdpartyindex.com/vendors/mindtickle.md): Data enrichment service
- [ngrok](https://thirdpartyindex.com/vendors/ngrok.md): Data Enrichment
- [Parsec](https://thirdpartyindex.com/vendors/parsec.md): Sales tool to enrich Salesforce records
- [Paved](https://thirdpartyindex.com/vendors/paved.md): Data Enrichment
- [People.ai](https://thirdpartyindex.com/vendors/people-ai.md): Processing operational customer data
- [Pipecorn](https://thirdpartyindex.com/vendors/pipecorn.md): Data: Company domain resolution. Used for: Email, Phone
- [Plivo](https://thirdpartyindex.com/vendors/plivo.md): Provides data enrichment on marketing leads
- [PopSQL](https://thirdpartyindex.com/vendors/popsql.md): Analytics
- [Posit](https://thirdpartyindex.com/vendors/posit.md): Reverse IP solution, custom retargeting campaigns
- [Pyn](https://thirdpartyindex.com/vendors/pyn.md)
- [Redis](https://thirdpartyindex.com/vendors/redis.md): Data Enrichment and Digital Marketing
- [Rocket.Chat](https://thirdpartyindex.com/vendors/rocket-chat.md): Account Enrichment
- [Salesloft](https://thirdpartyindex.com/vendors/salesloft.md): Data enrichment based on the contact email address; Clearbit provides further detailed information about the user (e.g. first name, last name, job title, locati…
- [Sendoso](https://thirdpartyindex.com/vendors/sendoso.md): Contact Enrichment
- [Storyblok](https://thirdpartyindex.com/vendors/storyblok.md)
- [Teleport](https://thirdpartyindex.com/vendors/teleport.md): Lead Data Enrichment
- [Telnyx](https://thirdpartyindex.com/vendors/telnyx.md): Enrichment of customer profiles using public and proprietary data sources; personal data processed could include names, email addresses, job titles, social medi…
- [Thinkific](https://thirdpartyindex.com/vendors/thinkific.md): Enriching customer level data
- [Toggl](https://thirdpartyindex.com/vendors/toggl.md): Data enrichment services
- [Walnut](https://thirdpartyindex.com/vendors/walnut.md): IP and email enrichment
- [WebFX](https://thirdpartyindex.com/vendors/webfx.md): Information Enhancement; Used to enrich our records and connect with current and prospective customers.
- [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md): Provides the marketing data engine used for the Reach functionality available in Zendesk Sell.
- [Zeplin](https://thirdpartyindex.com/vendors/zeplin.md): Zeplin uses Clearbit for sales and marketing data analytics. Zeplin may use Clearbit to enhance user contact information.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 2 reported incidents (0 major or critical, 1 minor, 1 with no impact stated)
- Typical time to resolve: 4 days
- Status page last read: 2026-11-12
- 2026-09-18: Salesforce synchronization issues (minor)
- 2026-08-31: Authentication errors (no impact stated)
- 2026-02-11: Audience results delay (minor)
- 2025-12-17: Batch enrichment processing delays (minor)

## Incidents reported by Clearbit's subprocessors

Incidents reported in the last 30 days on their own status pages by 3 vendors Clearbit lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Clearbit lists as a subprocessor, reported US issues feed throwing intermittent errors (minor)
- 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Clearbit lists as a subprocessor, reported Account emails not being delivered (major)
- 2026-11-10: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Clearbit lists as a subprocessor, reported EU region replay ingestion latency (minor)
- 2026-11-04: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Clearbit lists as a subprocessor, reported Ingestion delays across all data (minor)
- 2026-11-04: [Fullstory](https://thirdpartyindex.com/vendors/fullstory#status), which Clearbit lists as a subprocessor, reported Delays in syncing to S3 data warehouses (EU1) (minor)
- 2026-11-03: [Fullstory](https://thirdpartyindex.com/vendors/fullstory#status), which Clearbit lists as a subprocessor, reported \[Resolved\] Delayed Session Data Availability (NA1 & EU1 Data Centers) (no impact stated)
- 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Clearbit lists as a subprocessor, reported Delays in spans and transactions processing (major)
- 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Clearbit lists as a subprocessor, reported Sentry.io dashboard and API is down (critical)
- 2026-11-02: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Clearbit lists as a subprocessor, reported Sentry dashboard is down (critical)
- 2026-10-28: [Mailgun](https://thirdpartyindex.com/vendors/mailgun#status), which Clearbit lists as a subprocessor, reported Route delays in EU Region (minor)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Clearbit lists as a subprocessor, reported Increased latency processing integration webhooks (minor)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Clearbit lists as a subprocessor, reported Sentry.io not loading in US region (critical)
- 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Clearbit lists as a subprocessor, reported Sentry.io not loading (major)
- 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Clearbit lists as a subprocessor, reported Sentry is down (critical)
- 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Clearbit lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/clearbit

## Security contact

From its security.txt (https://www.hubspot.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/19)):

- Contact: mailto:security-notifications@hubspot.com
- Disclosure policy: https://hackerone.com/hubspot
- Encryption key: https://keys.openpgp.org/vks/v1/by-fingerprint/3B7FE450446A6DF8BC1086AFCAB2591242B93859
- Acknowledgments: https://hackerone.com/hubspot/thanks
- Security jobs: https://www.hubspot.com/careers/jobs?q=security
- Languages: en
- No expiry date
- Signed
- The parent company's file

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
