# ClickSend ClickSend declares [10 subprocessors](https://thirdpartyindex.com/vendors/clicksend#subprocessors) in [its subprocessor list](https://www.clicksend.com/us/legal/subprocessors/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/3450)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Datadog](https://thirdpartyindex.com/vendors/datadog). No published changes since we first read it on 2026-09-22. [2 tracked vendors](https://thirdpartyindex.com/vendors/clicksend#used-by) name ClickSend as a subprocessor, including [InMoment](https://thirdpartyindex.com/vendors/inmoment) and [Postcall](https://thirdpartyindex.com/vendors/postcall). ClickSend (clicksend.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/clicksend - Documents last verified: 2026-11-11 - Transparency rating: 69/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 5 tracked vendors directly, 71 within two hops, 259 within three; 2 tracked vendors rely on it directly, 8 within two hops, 50 within three - Cite as: ClickSend, Third Party Index, https://thirdpartyindex.com/vendors/clicksend (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Subprocessor list | https://www.clicksend.com/us/legal/subprocessors/ | 2026-11-11 | 2026-09-22 | | Privacy policy | https://www.clicksend.com/us/legal/privacy-policy/ | 2026-11-11 | 2026-09-22 | | Terms | https://www.clicksend.com/us/legal/terms-of-service/ | 2026-11-11 | 2026-10-19 | | Security page | https://www.clicksend.com/us/security/ | 2026-11-11 | 2026-09-22 | | Status page | https://status.clicksend.com/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (10) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud storage, debugging/monitoring, support Sinch ClickSend products. Note personal data is deleted after 120 days. | Australia | 2026-09-22 | | [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Debugging and monitoring. | North America | 2026-09-22 | | [Google](https://thirdpartyindex.com/vendors/google-cloud.md) | Providing analytics to improve Sinch ClickSend onboarding. | North America | 2026-09-22 | | [Message4U Pty Ltd](https://thirdpartyindex.com/vendors/sinch.md) | Service Provisioning and Support, Development | Australia, EU | 2026-09-22 | | [MessageMedia U.S.A., Inc.](https://thirdpartyindex.com/vendors/sinch.md) | Service Provisioning and Support, Development | USA | 2026-09-22 | | Pitney Bowes, KPCorp, Lob, Docmail, Bing Mail | Printing and sending Letters and Postcards to End Users | Worldwide depending on where customer sends message | 2026-09-22 | | [Simple Texting LLC](https://thirdpartyindex.com/vendors/simple-texting.md) | Service Provisioning and Support, Development | USA | 2026-09-22 | | [Sinch Australia Pty Ltd](https://thirdpartyindex.com/vendors/sinch.md) | Support | Australia | 2026-09-22 | | [Sinch Philippines Inc.](https://thirdpartyindex.com/vendors/sinch.md) | Service Provisioning and Support, Development | Philippines | 2026-09-22 | | [Sinch Sweden AB](https://thirdpartyindex.com/vendors/sinch.md) | Service Provisioning, Development, Support | EU; Sweden | 2026-09-22 | Read from ([evidence](https://thirdpartyindex.com/evidence/3450)). CSV: https://thirdpartyindex.com/vendors/clicksend/subprocessors.csv ## Web Technologies ClickSend's homepage made 139 requests to 21 domains, and 12 services controlled by another company. Loaded on 2026-11-05 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 12 third parties by category: Analytics 3 (LinkedIn, Meta, Hotjar); Advertising 2 (Google Cloud, Microsoft); Marketing automation 1 (ActiveCampaign); Live chat 1 (reviewed: Intercom); CDN 1 (UNPKG); Customer data platform 1 (Segment); Reviews 1 (Trustpilot); Security 1 (usually detected as Security: Amazon Web Services); Unclassified 1 (LottieFiles). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (12) - Intercom: 17 requests to intercomcdn.com, intercom.io, intercomassets.com - Google Cloud: 11 requests to google.com, doubleclick.net, googletagmanager.com, gstatic.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too) - Trustpilot: 9 requests to trustpilot.com; Trustpilot - Microsoft: 6 requests to bing.com; Microsoft Advertising - ActiveCampaign: 3 requests to app-us1.com, trackcmp.net; ActiveCampaign - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.435 - Hotjar: 2 requests to hotjar.com; Hotjar - LottieFiles: 2 requests to lottiefiles.com - Segment: 2 requests to segment.com; Segment 1.84.3 - UNPKG: 2 requests to unpkg.com; LottieFiles, Unpkg - Amazon Web Services: 1 request to on.aws (its subprocessor list names it too) ### First party (1) - ClickSend: 78 requests to clicksend.com; Google Font API, Intercom, Nginx, Open Graph, PWA, Priority Hints, Prism, Varnish, core-js 3.26.1 8 tracked companies loaded by the homepage are not in ClickSend's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (2) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [InMoment](https://thirdpartyindex.com/vendors/inmoment.md): Email Service Provider (Survey Invitations) - [Postcall](https://thirdpartyindex.com/vendors/postcall.md) ## Service status Incidents it reported on its own status page. - Last 90 days: 1 reported incidents (0 major or critical, 1 minor, 0 with no impact stated) - Typical time to resolve: 6 days - Status page last read: 2026-11-12 - 2026-09-03: EU Posts Delayed – Essential Maintenance (minor) - 2026-07-08: Network Issue in Australia (Telstra) (minor) - 2026-06-25: Message Delivery Degradation (major) - 2026-05-07: United Kingdom SMS - Degradation for inbound SMS towards Swedish and a subset of United Kingdom long virtual numbers (minor) - 2026-02-09: Telstra SMS Issue (major) - 2025-12-08: UK Outage/Connection Issues - formerly Dashboard Outage (UK Customers) (major) - 2025-11-26: ShortURL Flagged by Microsoft (minor) - 2025-11-18: Global Network experiencing issues (major) ## Incidents reported by ClickSend's subprocessors Incidents reported in the last 30 days on their own status pages by 2 vendors ClickSend lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ClickSend lists as a subprocessor, reported Delivery Issue SMS Verfication China - China Mobile (minor) - 2026-11-12: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ClickSend lists as a subprocessor, reported Delivery Issue - United States - AT&T (minor) - 2026-11-11: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ClickSend lists as a subprocessor, reported Post-Incident Notification - Customer Dashboard login (no impact stated) - 2026-11-09: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ClickSend lists as a subprocessor, reported Service Degradation - Customer Dashboard (minor) - 2026-11-09: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ClickSend lists as a subprocessor, reported Delivery Issue France - Bouygues Telecom (minor) - 2026-11-08: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ClickSend lists as a subprocessor, reported Chatlayer - EU and US Regions Outage (no impact stated) - 2026-11-06: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ClickSend lists as a subprocessor, reported Delivery Issue - SMS Verification - China (minor) - 2026-11-06: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ClickSend lists as a subprocessor, reported Delivery Issue Czech Republic - T-Mobile (minor) - 2026-11-05: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ClickSend lists as a subprocessor, reported Delivery Issue - France (minor) - 2026-11-05: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ClickSend lists as a subprocessor, reported Delivery Issue Spain - DigiMobil (minor) - 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ClickSend lists as a subprocessor, reported Delivery Issue Colombia - Claro (minor) - 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ClickSend lists as a subprocessor, reported Delivery Issue Sweden - Telavox (minor) - 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ClickSend lists as a subprocessor, reported Delivery Issue Canada - ICE Wireless (minor) - 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ClickSend lists as a subprocessor, reported Post-Incident Notification - United States & Canada - All destinations (no impact stated) - 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ClickSend lists as a subprocessor, reported Delivery Issue Bolivia - Entel (minor) - 2026-11-02: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ClickSend lists as a subprocessor, reported Delivery Issue United States - Google Voice (minor) - 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which ClickSend lists as a subprocessor, reported Metrics query are disrupted (major) - 2026-10-28: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ClickSend lists as a subprocessor, reported Delivery Issue Belgium - VOOmobile & MobiStar (minor) - 2026-10-27: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ClickSend lists as a subprocessor, reported Delivery Issue United States - AT&T (minor) - 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which ClickSend lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major) - 2026-10-26: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ClickSend lists as a subprocessor, reported Service Degradation - Customer Dashboard and Account Balance (major) - 2026-10-26: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ClickSend lists as a subprocessor, reported Service Degredation - Lookup API (minor) - 2026-10-25: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ClickSend lists as a subprocessor, reported Delivery Issue Sweden - Telia (minor) - 2026-10-23: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ClickSend lists as a subprocessor, reported Delivery Issue Nicaragua - Tigo (minor) - 2026-10-23: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ClickSend lists as a subprocessor, reported Delivery Issue Brazil - SurfTelecom (minor) - 2026-10-22: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ClickSend lists as a subprocessor, reported Delivery Issue Denmark - Nuuday (minor) - 2026-10-22: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ClickSend lists as a subprocessor, reported Delivery Issue United Kingdom - O2 (minor) - 2026-10-21: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ClickSend lists as a subprocessor, reported Delivery Issue Bolivia - Entel (minor) - 2026-10-21: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ClickSend lists as a subprocessor, reported Delivery Issue France - Orange (minor) - 2026-10-19: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ClickSend lists as a subprocessor, reported Sinch Engage - Web Portal - Reporting degradation (minor) - 2026-10-15: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ClickSend lists as a subprocessor, reported Delivery Issue Norlys - Denmark (minor) - 2026-10-14: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which ClickSend lists as a subprocessor, reported Delivery Issue Evatis - Djibouti (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/clicksend --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api