# CloudConvert

[22 tracked vendors](https://thirdpartyindex.com/vendors/cloudconvert#used-by) name CloudConvert as a subprocessor, including [SendSafely](https://thirdpartyindex.com/vendors/sendsafely), [Filestack](https://thirdpartyindex.com/vendors/filestack) and [Docebo](https://thirdpartyindex.com/vendors/docebo). We have not found a subprocessor list published by CloudConvert. We monitor 5 of its documents, which we last checked on 2026-11-11.

CloudConvert (cloudconvert.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/cloudconvert
- Documents last verified: 2026-11-11
- Transparency rating: 30/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 22 tracked vendors rely on it directly, 88 within two hops, 598 within three
- Cite as: CloudConvert, Third Party Index, https://thirdpartyindex.com/vendors/cloudconvert (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Privacy policy | https://cloudconvert.com/privacy | 2026-11-11 | 2026-11-10 |
| Terms | https://cloudconvert.com/terms | 2026-11-11 | 2026-09-22 |
| Security page | https://cloudconvert.com/security | 2026-11-11 | 2026-10-06 |
| security.txt | https://cloudconvert.com/.well-known/security.txt | 2026-11-11 | 2026-11-11 |
| Status page | https://status.cloudconvert.com/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Web Technologies

CloudConvert's homepage made 69 requests to 1 domain. Loaded on 2026-11-04 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

### First party (1)

- CloudConvert: 69 requests to cloudconvert.com; Amazon CloudFront, Amazon Web Services, Font Awesome, HSTS, HTTP/3, Inertia.js, Plausible, Vue.js

## Subprocessor of (22)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Acquia](https://thirdpartyindex.com/vendors/acquia.md): CloudConvert is used to convert files between formats for specific types of conversions.
- [Actionstep](https://thirdpartyindex.com/vendors/actionstep.md): Document management; Provides cloud-based document conversion services
- [Auphonic](https://thirdpartyindex.com/vendors/auphonic.md): Re-encoding of video files after Automatic Cutting
- [Bloomfire](https://thirdpartyindex.com/vendors/bloomfire.md): Bloomfire sends raw documents for processing upon initial upload. CloudConvert does not have permanent access to Bloomfire data, nor does it operate within Bloo…
- [Condens](https://thirdpartyindex.com/vendors/condens.md): Document conversion
- [Docebo](https://thirdpartyindex.com/vendors/docebo.md): Content format conversion (Cloudconvert).
- [DocSend](https://thirdpartyindex.com/vendors/docsend.md): Document Processing
- [eSign](https://thirdpartyindex.com/vendors/esign.md): In-product conversion, Document customer support chatand rendering, and ticketing processingservice services
- [Everbridge](https://thirdpartyindex.com/vendors/everbridge.md)
- [Filestack](https://thirdpartyindex.com/vendors/filestack.md): ● Document transformations; ● User data
- [Fluentic](https://thirdpartyindex.com/vendors/fluentic.md): For file translation features, e.g. PDF conversions into translatable formats
- [itslearning](https://thirdpartyindex.com/vendors/itslearning.md): Software services
- [Kaltura](https://thirdpartyindex.com/vendors/kaltura.md): Optional Infrastructre
- [Mentimeter](https://thirdpartyindex.com/vendors/mentimeter.md): Conversion of images - presentation contents
- [OpenGov](https://thirdpartyindex.com/vendors/opengov.md): CloudConvert is a cloud-based file conversion service provider.
- [Quinncia](https://thirdpartyindex.com/vendors/quinncia.md): Document format conversion
- [SalesReady](https://thirdpartyindex.com/vendors/salesready.md): File Utility
- [SendSafely](https://thirdpartyindex.com/vendors/sendsafely.md): PDF Invoice Generation
- [Superchat](https://thirdpartyindex.com/vendors/superchat.md): File conversion API
- [Thought Industries](https://thirdpartyindex.com/vendors/thought-industries.md): File Conversion
- [Trengo](https://thirdpartyindex.com/vendors/trengo.md): Audio processing
- [WorkSpan](https://thirdpartyindex.com/vendors/workspan.md): Cloud-based File Conversion Services

## Service status

Incidents it reported on its own status page.

- Last 90 days: 6 reported incidents (4 major or critical, 1 minor, 1 with no impact stated)
- Typical time to resolve: 23 min
- Status page last read: 2026-11-12
- 2026-10-12: Web and iWork are down (major)
- 2026-10-08: Degraded performance in EU Central (minor)
- 2026-09-29: iWork is down (major)
- 2026-09-14: US East and iWork are down; EU Central is degraded (major)
- 2026-09-11: Delayed webhook delivery (no impact stated)
- 2026-09-07: Office and iWork are down; EU Central, US East, and 1 other service are degraded (major)
- 2026-08-03: iWork is degraded (minor)
- 2026-07-31: API, Office, and 1 other service are down (major)

## Security contact

From its security.txt (https://cloudconvert.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/255353)):

- Contact: mailto:security@cloudconvert.com
- Languages: en, de
- Valid until 2027-05-11

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api