# CloudFactory

CloudFactory declares [23 subprocessors](https://thirdpartyindex.com/vendors/cloudfactory#subprocessors), plus 1 of its own affiliates, in [its subprocessor list](https://cloudfactory.com/legal/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/232283)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Slack](https://thirdpartyindex.com/vendors/slack). No published changes since we first read it on 2026-11-07. [2 tracked vendors](https://thirdpartyindex.com/vendors/cloudfactory#used-by) name CloudFactory as a subprocessor, including [Xero](https://thirdpartyindex.com/vendors/xero) and [Expensify](https://thirdpartyindex.com/vendors/expensify).

CloudFactory (cloudfactory.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/cloudfactory
- Documents last verified: 2026-11-11
- Transparency rating: 63/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 7/8 (partial); Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 13 tracked vendors directly, 118 within two hops, 356 within three; 2 tracked vendors rely on it directly, 43 within two hops, 147 within three
- Cite as: CloudFactory, Third Party Index, https://thirdpartyindex.com/vendors/cloudfactory (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://cloudfactory.com/legal/subprocessors | 2026-11-11 | 2026-11-07 |
| Privacy policy | https://www.cloudfactory.com/privacy | 2026-11-11 | 2026-11-06 |
| Status page | https://status.cloudfactory.com/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (23)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [AWS](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Service & Data Hosting | 410 Terry Ave N, Seattle 98109, WA | 2026-11-07 |
| [ClickUp](https://thirdpartyindex.com/vendors/clickuptm.md) | Cloud-based collaboration and project management tool | San Diego, 350 Tenth Ave, Suite 500 | 2026-11-07 |
| DataLoop | Data Annotation Tool | 20 Galgalei Haplada, Herzliya; 4672220; Israel; POB 12580 | 2026-11-07 |
| [Datasaur](https://thirdpartyindex.com/vendors/datasaur.md) | Data Annotation Tool | 630 Selby Ln; Livermore, CA 94551; Unit 3 | 2026-11-07 |
| [Drift](https://thirdpartyindex.com/vendors/drift-io.md) | Marketing and Sales platform | — | 2026-11-07 |
| eQuality Talent | Resourcing\outsourcing | 15-19 Bloomsbury Way, London, WC1A 2TH | 2026-11-07 |
| [Files.com](https://thirdpartyindex.com/vendors/files-com.md) | Cloud based file storage Service | 222 S Mill Ave Suite 800; Tempe, AZ 85281; United States | 2026-11-07 |
| [FiveTran](https://thirdpartyindex.com/vendors/fivetran.md) | Collection of business processes and customer data from related applications, websites, and servers. | 1221 Broadway Suite 2400 Oakland, CA 94612 | 2026-11-07 |
| [Google Workspace](https://thirdpartyindex.com/vendors/google-cloud.md) | Email, file storage | 1600 Amphitheatre Parkway in Mountain View, California | 2026-11-07 |
| Hasty | AI Tooling | Kastanienallee 84, 10435 Berlin, Germany | 2026-11-07 |
| [Hubspot](https://thirdpartyindex.com/vendors/hubspot.md) | Marketing and Sales Platform | United States | 2026-11-07 |
| [Labelbox](https://thirdpartyindex.com/vendors/labelbox.md) | Data Annotation Tool | — | 2026-11-07 |
| Lightly | Data Annotation Tool | Schützengasse 23, 8001 Zurich Switzerland | 2026-11-07 |
| [OneTrust](https://thirdpartyindex.com/vendors/onetrust.md) | Data Privacy Management | 82 St. John Street, London, England, EC1M 4JN | 2026-11-07 |
| [Pendo](https://thirdpartyindex.com/vendors/pendo.md) | Feature releases by the product/platform teams for company software | 418 South Dawson Street Raleigh, NC 27601 | 2026-11-07 |
| Pointly | Data Annotation Tool | 10178 Berlin; Germany; Kleine Alexanderstr. 12 | 2026-11-07 |
| [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | Account Administration, Product Feedback, and Support | 415 Mission Street, 3rd Floor, San Francisco, CA 94105, U.S.A. | 2026-11-07 |
| Segments.ai | Data Annotation Tool | Hill Rd Ste 301 Leuven, Flemish Brabant 3000, Belgium | 2026-11-07 |
| [Slack Technologies, Inc.](https://thirdpartyindex.com/vendors/slack.md) | Messaging services | 500 Howard Street, San Francisco, California 94105 | 2026-11-07 |
| Spatialedge | Data Annotation Tool | Trumali House, Trumali St, Harringtons Place, Stellenbosch, 7600, South Africa | 2026-11-07 |
| Sprout Technology Services Pvt. Ltd. | Resourcing | Jhamsikhel - 03, Lalitpur, Nepal | 2026-11-07 |
| Trans-TI | Resourcing\outsourcing | Av. Pres. Roque Sáenz Peña 720, C1035 CABA, Argentina | 2026-11-07 |
| V7 Labs (Darwin) | Data Annotation Tool | United Kingdom | 2026-11-07 |

Read from ([evidence](https://thirdpartyindex.com/evidence/232283)). CSV: https://thirdpartyindex.com/vendors/cloudfactory/subprocessors.csv

### Its own affiliates (1)

- CloudFactory Kenya Limited (Kenya)

## Web Technologies

CloudFactory's homepage made 133 requests to 17 domains, and 5 services controlled by another company. Loaded on 2026-11-08 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

5 third parties by category: Analytics 2 (HubSpot, LinkedIn); Advertising 1 (OpenAI); Tag managers 1 (Google Cloud); CDN 1 (Cloudflare). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (5)

- HubSpot: 10 requests to hubspot.com, hs-analytics.net, hs-banner.com, hsadspixel.net, hsforms.com, hubapi.com, hubspotusercontent-na1.net; HubSpot, HubSpot Analytics (its subprocessor list names it too)
- Google Cloud: 8 requests to gstatic.com, fonts.googleapis.com, doubleclick.net, google.com, googletagmanager.com; Google Tag Manager (its subprocessor list names it too)
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- OpenAI: 3 requests to openai.com; ChatGPT Ads Measurement Pixel
- Cloudflare: 1 request to cloudflare.com; cdnjs, jQuery 1.7.1

### First party (1)

- CloudFactory: 108 requests to cloudfactory.com; AOS, Cloudflare, Font Awesome 4.5.0, Google Font API, HSTS, HTTP/3, HubSpot CMS Hub, Open Graph

3 tracked companies loaded by the homepage are not in CloudFactory's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (2)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Expensify](https://thirdpartyindex.com/vendors/expensify.md): Core Product; Receipt Scanning
- [Xero](https://thirdpartyindex.com/vendors/xero.md): Data extraction and processing

## Service status

Incidents it reported on its own status page.

- Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- Status page last read: 2026-11-11
- No incidents reported in the last 12 months
- 2026-05-09: Elevated API Errors (no impact stated)
- 2026-05-08: Vendor dependency failure (no impact stated)
- 2026-04-22: AI Studio API Intermittent Issue (minor)

## Incidents reported by CloudFactory's subprocessors

Incidents reported in the last 30 days on their own status pages by 3 vendors CloudFactory lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which CloudFactory lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-11-04: [Pendo](https://thirdpartyindex.com/vendors/pendo#status), which CloudFactory lists as a subprocessor, reported Degradation of Account and Visitor Reports (critical)
- 2026-11-02: [Files.com](https://thirdpartyindex.com/vendors/files-com#status), which CloudFactory lists as a subprocessor, reported US Region: Elevated rate of upload failures to Files.com native storage (no impact stated)
- 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which CloudFactory lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated)
- 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which CloudFactory lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which CloudFactory lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/cloudfactory

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api