Third Party Index

Cloudways

cloudways.com

Subprocessors

None extracted.

Subprocessor of (1)CSVof the companies listing Cloudways · Atomfeed of the companies listing Cloudways

1 company
  • Apsona apsona.com Hosting Providers

Service statusCSVof Cloudways's status page incidents · Atomfeed of Cloudways's status page incidents

  • minor Degradation Impacting Vultr Server Operations
  • minor The status page says: Partially Degraded Service · Cloudways Cloud Platform Service: degraded performance, Cloud Providers: degraded performance
Jul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: 1 incident (1 major)Jul 14: 1 incident (1 no impact stated)Jul 15: no incident reportedJul 16: 1 incident (1 minor)Jul 17: no incident reportedJul 18: no incident reportedJul 19: 1 incident (1 major)Jul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: 1 incident (1 no impact stated)Jul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: 2 incidents (2 minor)Aug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: 2 incidents (1 major, 1 minor)Aug 9: no incident reportedAug 10: no incident reportedAug 11: 1 incident (1 critical)Aug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: 1 incident (1 minor)Aug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: 1 incident (1 minor)Aug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: 1 incident (1 minor)Aug 31: no incident reportedSep 1: 1 incident (1 minor)Sep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: 1 incident (1 minor)Oct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reported

90 days agotoday

  • 15 incidents in 90 days
  • 4 major or critical
  • 13 h 2 min typical time to resolve
  • 9 h 38 min longest major
BeganIncidentImpactLasted
Degradation Impacting Vultr Server Operationsminorongoing
Degraded Service Affecting Elastic Email Add-onminor17 h 37 min
Issue with Adding Domains and Managing DNS Records (DNS Made Easy Addon)minor3 days
DigitalOcean Public API Degradationminor13 h 53 min
WP Rocket incompatibility with WordPress 7.1 (fatal errors)minor2 h
Service Disruption - Google Cloud Serverscritical5 h 28 min
DigitalOcean || Server Provisioning Issuemajor9 h 38 min
Monitoring on Recent Platform Maintenance activityminor7 h 36 min

Incidents per month

0 4 8 Nov 2025: 7 incidents (2 major, 5 minor) · typical time to resolve 3 h 36 min Dec 2025: 5 incidents (1 major, 3 minor, 1 no impact stated) · typical time to resolve 12 h 46 min Jan 2026: 5 incidents (5 minor) · typical time to resolve 1 h 26 min Feb 2026: 1 incident (1 minor) · typical time to resolve 16 h 33 min Mar 2026: 4 incidents (3 major, 1 no impact stated) · typical time to resolve 179 days Apr 2026: 6 incidents (2 major, 3 minor, 1 no impact stated) · typical time to resolve 10 h 34 min May 2026: 6 incidents (1 major, 2 minor, 3 no impact stated) · typical time to resolve 11 h 9 min Jun 2026: 4 incidents (2 major, 1 minor, 1 no impact stated) · typical time to resolve 20 h 59 min Jul 2026: 6 incidents (2 major, 1 minor, 3 no impact stated) · typical time to resolve 13 h 2 min Aug 2026: 8 incidents (1 critical, 1 major, 6 minor) · typical time to resolve 9 h 38 min Sep 2026: 1 incident (1 minor) · typical time to resolve 17 h 37 min Oct 2026: 1 incident (1 minor) Nov 2025Dec Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct

critical major minor no impact stated

Components affected

ComponentIncidentsBar
Cloudways Cloud Platform Service2
DNS Made Easy1
DigitalOcean1
Elastic Email1
Vultr1

As Cloudways's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

ChangesCSVof Cloudways's changes · Atomfeed of Cloudways's changes

None since tracking began.

Rating badge for Cloudways's site

Cloudways transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/cloudways"><img src="https://thirdpartyindex.com/badge/cloudways.svg" alt="Cloudways transparency rating on Third Party Index" height="20"></a>
[![Cloudways transparency rating on Third Party Index](https://thirdpartyindex.com/badge/cloudways.svg)](https://thirdpartyindex.com/vendors/cloudways)