# CloudZone CloudZone declares [10 subprocessors](https://thirdpartyindex.com/vendors/cloudzone#subprocessors) in [its subprocessor list](https://trust.cloudzone.io/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57), which we last checked on 2026-10-12 ([evidence](https://thirdpartyindex.com/evidence/84405)). They include [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud), [Microsoft](https://thirdpartyindex.com/vendors/microsoft) and [Anthropic](https://thirdpartyindex.com/vendors/anthropic). No published changes since we first read it on 2026-10-12. CloudZone (cloudzone.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/cloudzone - Documents last verified: 2026-10-12 - Transparency rating: 72/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 7 tracked vendors directly, 93 within two hops, 323 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three - Cite as: CloudZone, Third Party Index, https://thirdpartyindex.com/vendors/cloudzone (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.cloudzone.io/ | 2026-10-12 | 2026-10-12 | | Subprocessor list | https://trust.cloudzone.io/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57 | 2026-10-12 | 2026-10-12 | | Privacy policy | https://www.cloudzone.io/legal-pages/privacy-policy | 2026-10-12 | 2026-10-12 | | Terms | https://www.cloudzone.io/legal-pages/terms-of-use | 2026-10-12 | 2026-10-12 | | Security page | https://www.cloudzone.io/cloud-security | 2026-10-12 | 2026-10-12 | ## Subprocessors (10) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Claude](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | AI Inference and AI Services | NA | 2026-10-12 | | CloudHealth | Cloud cost management (FinOps) — reads customer cloud billing, usage and inventory data | US | 2026-10-12 | | [Google](https://thirdpartyindex.com/vendors/google-cloud.md) (AI model provider: Google Vertex AI / Gemini) | Google Drive (file storage/collaboration) and Gemini (AI assistant) | EU | 2026-10-12 | | [Intercom](https://thirdpartyindex.com/vendors/intercom.md) | AI-powered chat support (Fin / Omnichannel Helpdesk) within the customer support portal — processes customer contact and conversation data | EU | 2026-10-12 | | Make | Workflow and integration automation — internal use only | EU | 2026-10-12 | | [Microsoft 365](https://thirdpartyindex.com/vendors/microsoft.md) | Emails and Meeting recording and transcription in teams, only with customer approval | EU | 2026-10-12 | | [monday.com](https://thirdpartyindex.com/vendors/monday-com.md) | Project management; customer contacts added as guests only at the customer's request | US | 2026-10-12 | | [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | CRM and customer support / case management, including data submitted via the Customer Portal | EU | 2026-10-12 | | [Twilio](https://thirdpartyindex.com/vendors/twilio.md) | Voice and SMS telephony — provisions mobile and landline phone numbers and routes calls/messages for customer communications | NA | 2026-10-12 | | Umbrella | Cloud cost management (FinOps) — reads customer cloud billing and cost data | EU | 2026-10-12 | Read from ([evidence](https://thirdpartyindex.com/evidence/84405)). CSV: https://thirdpartyindex.com/vendors/cloudzone/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai ## Compliance As its trust center lists them. - Audited: ISO/IEC 27001, ISO/IEC 27017 ([evidence](https://thirdpartyindex.com/evidence/84409)) - Claimed: GDPR ([evidence](https://thirdpartyindex.com/evidence/84409)) ## Subprocessor of (0) No tracked vendor lists it. ## Incidents reported by CloudZone's subprocessors Incidents reported in the last 30 days on their own status pages by 4 vendors CloudZone lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported MMS Delivery Delays From a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Germany (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio South Africa Phone Numbers to Vodacom South Africa (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Romania (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Malaysia (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in Italy (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Phone Number Purchase Failures in New Console (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Pelephone Israel (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to Pelephone Israel (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported WhatsApp Sandbox Message Processing Issues (minor) - 2026-10-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to Beeline Kazakhstan (minor) - 2026-10-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to DigiTel C.A. Venezuela (minor) - 2026-10-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Zamtel Zambia (minor) - 2026-10-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio South Africa Phone Numbers (minor) - 2026-10-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Elevated Errors Affecting Sip Domain Configuration (no impact stated) - 2026-10-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-10-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Onvoy Spectrum Mobile United States (minor) - 2026-10-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio Alphanumeric Sender Type to Telenor Norway (minor) - 2026-10-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to TIM and Noverca Italia Srl Italy (minor) - 2026-10-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile China (minor) - 2026-10-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Moov Côte d'Ivoire (minor) - 2026-10-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to Verizon United States (minor) - 2026-10-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Norway (minor) - 2026-10-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Twilio SMS Delivery Issues (minor) - 2026-10-07: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which CloudZone lists as a subprocessor, reported Issue with spend limits (no impact stated) - 2026-10-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS and MMS Delivery Receipt Delays from Twilio to AT&T United States (minor) - 2026-10-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to Brisanet Brazil (minor) - 2026-10-07: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which CloudZone lists as a subprocessor, reported Elevated errors on platform.claude.com (major) - 2026-10-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to Brisanet Brazil (minor) - 2026-10-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS and MMS Delivery Delays and Delivery Receipt Delays between Twilio and AT&T in the United States (minor) - 2026-10-07: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which CloudZone lists as a subprocessor, reported Elevated errors loading usage data on platform.claude.com (major) - 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Failures from Twilio to Movistar El Salvador (minor) - 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to O! Kyrgyzstan (minor) - 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Delays Viewing and Receiving Operator Results in Conversation Intelligence and Accessing Conversation Memory (minor) - 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-06: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which CloudZone lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays and Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan (minor) - 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to Rain South Africa and Orange Niger (minor) - 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Short Codes to Verizon and T-Mobile United States (minor) - 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Guinea (minor) - 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-05: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which CloudZone lists as a subprocessor, reported Delays in processin Bulk Actions in the Inbox (minor) - 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-05: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which CloudZone lists as a subprocessor, reported Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1 (major) - 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio France Phone Numbers (minor) - 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in France (minor) - 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Delayed Messaging Logs and Status Callbacks in IE1 Region (minor) - 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Cellcom Israel (minor) - 2026-10-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Degraded Service in london-ix edge in ie1 TNX (minor) - 2026-10-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to Banglalink Bangladesh (minor) - 2026-10-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to Magti GSM Georgia (minor) - 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Hi3G Italy (minor) - 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Programmable Messaging API Errors (no impact stated) - 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported 500 Errors for Conversations Classic Conversations Updates (minor) - 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Messaging Event Delays for Comms API (minor) - 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Increased Email Deferrals and Delays in Deliveries (no impact stated) - 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Telenet BidCo NV Belgium (minor) - 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vodafone Netherlands (minor) - 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Jio India (minor) - 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported A2P Campaign Registration Delays (minor) - 2026-10-01: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which CloudZone lists as a subprocessor, reported Delayed credits on the Claude Platform (minor) - 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to DigiMobil Spain (minor) - 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States (minor) - 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to DigiMobil (Movistar) Spain (minor) - 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase and High Latency on Verizon in United States (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to Kolbi Costa Rica (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in Colombia (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to Tigo Guatemala (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Wind Tre Italy (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Delivery Failures From Verify to China (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to Vodafone Netherlands (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Metfone, Viettel, Beeline, and Sotelco Cambodia (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Messaging Logs API Latency & Errors (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemala (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Tigo Guatemala (minor) - 2026-09-29: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which CloudZone lists as a subprocessor, reported Elevated errors on claude.ai, Claude Code, Claude Cowork and the Claude API (major) - 2026-09-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Flex Plugins CLI Is Degraded (minor) - 2026-09-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Bulk Messaging API Errors (no impact stated) - 2026-09-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-09-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to CTBC Brazil (minor) - 2026-09-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Mobile Numbers to Vodafone United Kingdom (minor) - 2026-09-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in Spain (minor) - 2026-09-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to Proximus Belgium (minor) - 2026-09-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States (minor) - 2026-09-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Intermittent Trial Unit Errors for Verify 'Try it out' Feature (minor) - 2026-09-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Short Codes to T-Mobile United States (minor) - 2026-09-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to Etisalat United Arab Emirates (minor) - 2026-09-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-09-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported User Authentication Identity Gateway API Failure Increase and Gateway API High Latency for Verizon in United States (minor) - 2026-09-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor) - 2026-09-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-09-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Event Streams Service Disruption (minor) - 2026-09-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Alphanumeric Sender IDs to Ooredoo Algeria (minor) - 2026-09-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204 (minor) - 2026-09-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled) (minor) - 2026-09-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Customers Using Conversation Intelligence (Classic) May Experience Delays With Transcript and Operator Results Being Available (minor) - 2026-09-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTS Belarus (minor) - 2026-09-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Cameroon (minor) - 2026-09-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to Datora Brazil (minor) - 2026-09-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to Telkomsel Indonesia (minor) - 2026-09-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Vodafone in the United Kingdom of Great Britain and Northern Ireland (minor) - 2026-09-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs to MTN Nigeria (minor) - 2026-09-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Norway (minor) - 2026-09-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to MASS Response Austria (minor) - 2026-09-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Countries (minor) - 2026-09-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio Phone Numbers to Tele2 Sweden (minor) - 2026-09-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Flex UI Realtime Statistics Showing Inaccurate Longest Waiting Task Data (minor) - 2026-09-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Customers Are Unable to See All of Their Free Credits in the Free Unit Tracker in the New Twilio Console (minor) - 2026-09-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Messaging Webhook Delays in US1 (minor) - 2026-09-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Phone Number APIs and Console Were Returning Incorrect 404 Responses (no impact stated) - 2026-09-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio Long Codes to Natcom Haiti (minor) - 2026-09-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported User Authentication Identity SNA Failure Increase for Smartfren in Indonesia (minor) - 2026-09-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Airtel India (minor) - 2026-09-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays and Failures From a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Du United Arab Emirates (minor) - 2026-09-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to Izzi Mexico (minor) - 2026-09-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which CloudZone lists as a subprocessor, reported Elevated errors for multiple models (major) - 2026-09-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Delayed Intelligent Alerts Notifications and Stale Alert History in Console (minor) - 2026-09-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Verify Voice Traffic Failures to Japan (no impact stated) - 2026-09-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported API Errors Affecting Multiple Services (no impact stated) - 2026-09-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor) - 2026-09-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers (minor) - 2026-09-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Jazz Pakistan (minor) - 2026-09-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telemat Cel Brazil (minor) - 2026-09-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-09-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Russia (minor) - 2026-09-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported A2P 10DLC Campaign Statuses Remaining 'In Review' (minor) - 2026-09-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays and Failures From a Subset of Twilio Phone Numbers to Orange Democratic Republic of the Congo (minor) - 2026-09-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Delays with Phone Number Registration to A2P 10DLC (minor) - 2026-09-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Tigo and Orange Democratic Republic of the Congo (minor) - 2026-09-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil (minor) - 2026-09-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines (minor) - 2026-09-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to DU and Etisalat United Arab Emirates (minor) - 2026-09-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Ufone Pakistan (minor) - 2026-09-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported User Authentication Identity Gateway API Failure Increase to Rogers Network in Canada (minor) - 2026-09-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Long Codes to Orange and Tigo Democratic Republic of the Congo (minor) - 2026-09-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported 503 Errors When Calling Comms-API (no impact stated) - 2026-09-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in United States (minor) - 2026-09-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported MMS Delivery Delyas and Failures from a Subset Of Twilio Longcode to Optus Australia (minor) - 2026-09-17: [monday.com](https://thirdpartyindex.com/vendors/monday-com#status), which CloudZone lists as a subprocessor, reported Issues with automations and integrations (major) - 2026-09-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to H3G United Kingdom (minor) - 2026-09-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines (minor) - 2026-09-17: [monday.com](https://thirdpartyindex.com/vendors/monday-com#status), which CloudZone lists as a subprocessor, reported Partial UI functionality degradation (minor) - 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States (minor) - 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs to Smart Communications Philippines (minor) - 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan (minor) - 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Twilio Console Issue (minor) - 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange Democratic Republic of the Congo (minor) - 2026-09-16: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which CloudZone lists as a subprocessor, reported Issues with Google Play subscriptions (no impact stated) - 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio Phone Numbers to Multibyte Hong Kong (minor) - 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada (minor) - 2026-09-16: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which CloudZone lists as a subprocessor, reported Issues with Fin for Salesforce (minor) - 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel India (minor) - 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru (minor) - 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to Etisalat Egypt (minor) - 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to Tigo Paraguay (minor) - 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Failures from Twilio to Vivo Brazil (minor) - 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Freedom and Rogers Wireless Canada (minor) - 2026-09-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Inbound SIP Calls With OPUS Codec Only Blocked (no impact stated) - 2026-09-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Toll-Free Numbers to Videotron Canada (minor) - 2026-09-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello Cambodia (minor) - 2026-09-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Video Room Settings Not Loading (minor) - 2026-09-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru (minor) - 2026-09-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Pages Not Accessible in Twilio Console (minor) - 2026-09-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange Belgium (minor) - 2026-09-15: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which CloudZone lists as a subprocessor, reported Intermittent error spikes for Claude Mythos 5.1 and Claude Fable 5.1 (major) - 2026-09-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Voice Call Failures Between Twilio Germany Phone Numbers and Multiple Networks in Germany (minor) - 2026-09-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Missing Data in Voice Insights / Console Subaccount Rollup (minor) - 2026-09-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Swaziland (minor) - 2026-09-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor) - 2026-09-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Comms API retry failing intermittently (no impact stated) - 2026-09-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Argentina (minor) - 2026-09-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from Twilio to XL Axiata Indonesia and Smart Axiata Cambodia (minor) - 2026-09-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported User Authentication Identity SNA Failure Increase for Smartfren in Indonesia (minor) - 2026-09-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio United States Phone Numbers to Korek Iraq (minor) - 2026-09-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Vivo Brazil (minor) - 2026-09-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Long Codes to Bouygues Telecom France (minor) - 2026-09-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which CloudZone lists as a subprocessor, reported Errors Impacting Real-Time Transcriptions, Conversation Relay, <Gather> Voice TwiML (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/cloudzone --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api