# Cohere Cohere declares [12 subprocessors](https://thirdpartyindex.com/vendors/cohere#subprocessors) in [its subprocessor list](https://trustcenter.cohere.com/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/257754)). They include [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud), [Salesforce](https://thirdpartyindex.com/vendors/salesforce) and [Sentry](https://thirdpartyindex.com/vendors/sentry). No published changes since we first read it on 2026-11-02. [39 tracked vendors](https://thirdpartyindex.com/vendors/cohere#used-by) name Cohere as a subprocessor, including [Fivetran](https://thirdpartyindex.com/vendors/fivetran), [Vanta](https://thirdpartyindex.com/vendors/vanta) and [Linear](https://thirdpartyindex.com/vendors/linear). Cohere (cohere.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/cohere - Documents last verified: 2026-11-11 - Transparency rating: 69/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 12 tracked vendors directly, 115 within two hops, 386 within three; 39 tracked vendors rely on it directly, 517 within two hops, 2376 within three - Cite as: Cohere, Third Party Index, https://thirdpartyindex.com/vendors/cohere (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Subprocessor list | https://trustcenter.cohere.com/ | 2026-11-11 | 2026-11-11 | | Privacy policy | https://cohere.com/privacy | 2026-11-11 | 2026-11-02 | | Terms | https://cohere.com/terms-of-use | 2026-11-11 | 2026-11-09 | | Security page | https://cohere.com/security | 2026-11-11 | 2026-10-23 | | Status page | https://status.cohere.com/ | 2026-11-11 | 2026-11-04 | ## Subprocessors (12) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Forethought](https://thirdpartyindex.com/vendors/forethought-technologies.md) | Customer Support Management | USA | 2026-11-02 | | [Fullstory](https://thirdpartyindex.com/vendors/fullstory.md) | Software Delivery Platform | USA | 2026-11-02 | | [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud.md) | Infrastructure Service Provider | USA | 2026-11-02 | | [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly.md) | Feature Flagging | USA | 2026-11-02 | | [New Relic](https://thirdpartyindex.com/vendors/new-relic.md) | Platform Monitoring | USA | 2026-11-02 | | [Retool](https://thirdpartyindex.com/vendors/retool.md) | Software Delivery Platform | USA | 2026-11-02 | | [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | Customer Support Management | USA | 2026-11-02 | | [Segment](https://thirdpartyindex.com/vendors/segment.md) | Event and Error Handling | USA | 2026-11-02 | | [Sendgrid](https://thirdpartyindex.com/vendors/sendgrid.md) | Email Communications | USA | 2026-11-02 | | [Sentry IO](https://thirdpartyindex.com/vendors/sentry.md) | Software Delivery Platform | USA | 2026-11-02 | | [Vercel](https://thirdpartyindex.com/vendors/vercel.md) | Web Application Hosting | USA | 2026-11-02 | | [Wiz](https://thirdpartyindex.com/vendors/wiz-io.md) | Cloud Security and Compliance | USA | 2026-11-02 | Read from ([evidence](https://thirdpartyindex.com/evidence/201850)). CSV: https://thirdpartyindex.com/vendors/cohere/subprocessors.csv ## Web Technologies Cohere's homepage made 158 requests to 11 domains, 5 services controlled by another company, and 1 domain not identified. Loaded on 2026-11-04 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 5 third parties by category: Advertising 1 (Microsoft); Analytics 1 (Google Cloud); Marketing automation 1 (Adobe); Cookie compliance 1 (CookieYes); CMS 1 (Sanity). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (5) - Sanity: 51 requests to sanity.io; Sanity, Sanity.io - CookieYes: 9 requests to cdn-cookieyes.com, cookieyes.com; CookieYes - Google Cloud: 7 requests to googletagmanager.com, doubleclick.net, google.com; Google Analytics, Google Tag Manager (its subprocessor list names it too) - Adobe: 3 requests to marketo.net, mktoresp.com; Marketo - Microsoft: 1 request to bing.com; Microsoft Advertising ### Unknown (1) Domains not identified yet: starsbuildingweb.com ### First party (1) - Cohere: 79 requests to cohere.com; GSAP, HSTS, LottieFiles, Next.js 16.3.1, Next.js App Router, Open Graph, PWA, Priority Hints, React, Turbopack, Vercel, Vercel Analytics, Vercel Speed Insights 1.2.0, Webpack 4 tracked companies loaded by the homepage are not in Cohere's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (39) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Ada Support](https://thirdpartyindex.com/vendors/ada-support.md): Artificial intelligence models - [Arphie](https://thirdpartyindex.com/vendors/arphie.md) - [Census](https://thirdpartyindex.com/vendors/census.md): Development and support use cases - [Chat Aid](https://thirdpartyindex.com/vendors/chat-aid.md): Analyzing user prompts - [Clay](https://thirdpartyindex.com/vendors/clay.md): LLM operations - [ClearMash](https://thirdpartyindex.com/vendors/clearmash.md): Generative AI services provider - [Decagon](https://thirdpartyindex.com/vendors/decagon.md): Large Language Model and AI services - [DecoverHQ](https://thirdpartyindex.com/vendors/decoverhq.md): Search result re-ranking to improve relevance - [Docket](https://thirdpartyindex.com/vendors/docket.md): Engineering; Enterprise generative AI and search - [Domo](https://thirdpartyindex.com/vendors/domo.md): Artificial intelligence and machine learning services - [Double](https://thirdpartyindex.com/vendors/double.md): Cohere generates, categorizes and organizes text at a scale for developers; Monitoring and Evaluation of product features - [Endex](https://thirdpartyindex.com/vendors/endex.md): Engineering - [Fivetran](https://thirdpartyindex.com/vendors/fivetran.md): Development and support use cases - [GoSearch](https://thirdpartyindex.com/vendors/gosearch.md) - [Graphite](https://thirdpartyindex.com/vendors/graphite.md) - [Helply](https://thirdpartyindex.com/vendors/helply.md): Data storage and processing - [Humanloop](https://thirdpartyindex.com/vendors/humanloop.md): Analytics - [IMO Health](https://thirdpartyindex.com/vendors/imo-health.md) - [Jasper AI](https://thirdpartyindex.com/vendors/jasper-ai.md): LLM (option agentic features) - [Linear](https://thirdpartyindex.com/vendors/linear.md): Artificial intelligence - [Liveblocks](https://thirdpartyindex.com/vendors/liveblocks.md) - [Loopio](https://thirdpartyindex.com/vendors/loopio.md): Rank and quality search - [My AskAI](https://thirdpartyindex.com/vendors/my-askai.md): Provides large language models and NLP APIs used for building AI-powered applications like search and summarization. - [Parahelp](https://thirdpartyindex.com/vendors/parahelp.md): Embedding + reranking backend for knowledge/ticket search relevance - [Plane](https://thirdpartyindex.com/vendors/plane.md): AI Services - [Ravenna](https://thirdpartyindex.com/vendors/ravenna.md) - [Relevance AI](https://thirdpartyindex.com/vendors/relevance-ai.md): AI Models; Engineering - [RWS](https://thirdpartyindex.com/vendors/rws.md): AI Model Provider - [ScreenSteps](https://thirdpartyindex.com/vendors/screensteps.md): AI API for generating vector embeddings; Generate vector embeddings - [Sendbird](https://thirdpartyindex.com/vendors/sendbird.md): Improves quality of RAG process in AI products by reranking API powered by Rerank models - [Tavily](https://thirdpartyindex.com/vendors/tavily.md): Application Functionality; Language model provider - [Type](https://thirdpartyindex.com/vendors/type.md) - [Unblocked](https://thirdpartyindex.com/vendors/unblocked.md): Document re-ranking - [Vanta](https://thirdpartyindex.com/vendors/vanta.md): Monitoring and Evaluation of AI Product Features; Vanta AI - [Von](https://thirdpartyindex.com/vendors/vonlabs-ai.md): AI/ML Services (Reranking & Embeddings) - [Warp](https://thirdpartyindex.com/vendors/warp.md) - [Wonderchat](https://thirdpartyindex.com/vendors/wonderchat.md): Provision of natural language processing and generation services - [Workleap](https://thirdpartyindex.com/vendors/workleap.md): Search result ranking tool; Workleap AI and AI Features - [You.com](https://thirdpartyindex.com/vendors/you-com.md): LLM service provider ## Service status Incidents it reported on its own status page. - Last 90 days: 1 reported incidents (0 major or critical, 1 minor, 0 with no impact stated) - Typical time to resolve: 4 h 22 min - Status page last read: 2026-11-12 - 2026-09-01: Multiple Endpoint Disruptions (minor) - 2026-08-05: Documentation Content Loading Issues (major) - 2026-07-23: Dashboard Login Service Disruption (major) - 2026-06-01: /audio/transcriptions endpoint returns error for audio files with unexpected sampling rate (no impact stated) - 2026-04-20: Docs Platform Degraded Performance (critical) - 2026-04-13: Multiple Model Disruptions (minor) - 2026-04-11: Scheduled DB Maintenance: Model authentication and API access momentarily affected (minor) - 2026-02-13: Some chat models are unresponsive or timing out (major) ## Incidents reported by Cohere's subprocessors Incidents reported in the last 30 days on their own status pages by 9 vendors Cohere lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Failures from Twilio 10DLC to AT&T United States (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor) - 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Cohere lists as a subprocessor, reported US issues feed throwing intermittent errors (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Voice Call Failures in JP1 (minor) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported On Call Engineers are Investigating (no impact stated) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor) - 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Cohere lists as a subprocessor, reported Account emails not being delivered (major) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated) - 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Issue resolved (minor) - 2026-11-10: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Cohere lists as a subprocessor, reported EU region replay ingestion latency (minor) - 2026-11-10: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Cohere lists as a subprocessor, reported Elevated Sandbox and Blob request latency and errors (minor) - 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor) - 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-11-09: [Retool](https://thirdpartyindex.com/vendors/retool#status), which Cohere lists as a subprocessor, reported Some antivirus products are blocking retool.app (major) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor) - 2026-11-09: [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly#status), which Cohere lists as a subprocessor, reported Email notifications are not being delivered (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor) - 2026-11-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor) - 2026-11-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor) - 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor) - 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor) - 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor) - 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Notification Delivery Logs Unavailable in Console (no impact stated) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Notification Logs Unavailable in Console (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor) - 2026-11-05: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Cohere lists as a subprocessor, reported Build delays and degraded Vercel Dashboard performance (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor) - 2026-11-05: [wiz.io](https://thirdpartyindex.com/vendors/wiz-io#status), which Cohere lists as a subprocessor, reported Graph query reports could fail to generate in some data centers due to an AWS Neptune issue. We are working with AWS on a mitigation. (no impact stated) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Delayed Email Validation History (minor) - 2026-11-04: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Cohere lists as a subprocessor, reported Ingestion delays across all data (minor) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor) - 2026-11-04: [Fullstory](https://thirdpartyindex.com/vendors/fullstory#status), which Cohere lists as a subprocessor, reported Delays in syncing to S3 data warehouses (EU1) (minor) - 2026-11-04: [New Relic](https://thirdpartyindex.com/vendors/new-relic#status), which Cohere lists as a subprocessor, reported Data and Alerts Irregularities for US Region (no impact stated) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-03: [Fullstory](https://thirdpartyindex.com/vendors/fullstory#status), which Cohere lists as a subprocessor, reported \[Resolved\] Delayed Session Data Availability (NA1 & EU1 Data Centers) (no impact stated) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor) - 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Cohere lists as a subprocessor, reported Delays in spans and transactions processing (major) - 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Cohere lists as a subprocessor, reported Sentry.io dashboard and API is down (critical) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Media Streams Audio Delays (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor) - 2026-11-02: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Cohere lists as a subprocessor, reported Sentry dashboard is down (critical) - 2026-11-02: [New Relic](https://thirdpartyindex.com/vendors/new-relic#status), which Cohere lists as a subprocessor, reported Data Irregularities in US Region (major) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor) - 2026-11-02: [New Relic](https://thirdpartyindex.com/vendors/new-relic#status), which Cohere lists as a subprocessor, reported Synthetics Ping Monitor Processing Delays in Multiple Regions (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor) - 2026-11-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor) - 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor) - 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor) - 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor) - 2026-10-28: [New Relic](https://thirdpartyindex.com/vendors/new-relic#status), which Cohere lists as a subprocessor, reported Next-Gen Entity Platform Issues (major) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Twilio Console Errors (no impact stated) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Voice Call Failures From Twilio Phone Numbers to Germany (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor) - 2026-10-26: [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly#status), which Cohere lists as a subprocessor, reported delayed event processing (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Cohere lists as a subprocessor, reported Delays in Logs and Observability data (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Cohere lists as a subprocessor, reported Increased latency processing integration webhooks (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Cohere lists as a subprocessor, reported Sentry.io not loading in US region (critical) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Cohere lists as a subprocessor, reported Sentry.io not loading (major) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Cohere lists as a subprocessor, reported Sentry is down (critical) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-18: [wiz.io](https://thirdpartyindex.com/vendors/wiz-io#status), which Cohere lists as a subprocessor, reported We are investigating an issue affecting the security graph and dependent features in prod-US38. (no impact stated) - 2026-10-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly#status), which Cohere lists as a subprocessor, reported Elevated 5xx Errors (15:11–15:32 UTC) (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [wiz.io](https://thirdpartyindex.com/vendors/wiz-io#status), which Cohere lists as a subprocessor, reported We are investigating an issue causing GitHub pull request scans to remain pending, potentially blocking merges where Wiz checks are required. (no impact stated) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Cohere lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) - 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor) - 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor) - 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Cohere lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/cohere --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api