# Common Room Common Room declares [24 subprocessors](https://thirdpartyindex.com/vendors/common-room#subprocessors) in [its subprocessor list](https://www.commonroom.io/subprocessors/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/33696)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [OpenAI](https://thirdpartyindex.com/vendors/openai) and [Anthropic](https://thirdpartyindex.com/vendors/anthropic). No published changes since we first read it on 2026-09-22. [19 tracked vendors](https://thirdpartyindex.com/vendors/common-room#used-by) name Common Room as a subprocessor, including [Linear](https://thirdpartyindex.com/vendors/linear), [Deepgram](https://thirdpartyindex.com/vendors/deepgram) and [Metabase](https://thirdpartyindex.com/vendors/metabase). Common Room (commonroom.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/common-room - Documents last verified: 2026-11-11 - Transparency rating: 70/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 20 tracked vendors directly, 119 within two hops, 425 within three; 19 tracked vendors rely on it directly, 331 within two hops, 2027 within three - Cite as: Common Room, Third Party Index, https://thirdpartyindex.com/vendors/common-room (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Subprocessor list | https://www.commonroom.io/subprocessors/ | 2026-11-11 | 2026-10-02 | | Privacy policy | https://www.commonroom.io/privacy-policy/ | 2026-11-11 | 2026-10-02 | | Terms | https://www.commonroom.io/terms-of-use/ | 2026-11-11 | 2026-10-02 | | Security page | https://www.commonroom.io/security/ | 2026-11-11 | 2026-10-02 | | security.txt | https://www.commonroom.io/.well-known/security.txt | 2026-11-11 | 2026-09-22 | ## Subprocessors (24) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud storage and hosting service/Infrastructure, data processing and analysis, analytics | US-West (Oregon) | 2026-09-27 | | [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | Content analysis, categorization, summarization, generative AI | US | 2026-09-27 | | [Census, Inc.](https://thirdpartyindex.com/vendors/census.md) | Automated data transfer | US | 2026-09-27 | | [Clearbit Inc](https://thirdpartyindex.com/vendors/clearbit.md) | Contact profile augmentation | US | 2026-09-27 | | [Clickhouse, Inc.](https://thirdpartyindex.com/vendors/clickhouse.md) | Structured data storage and querying | US | 2026-09-27 | | Duboce Labs, Inc. (pganalyze) | Performance monitoring and query analytics | US | 2026-09-27 | | [FullEnrich Corp (optional)](https://thirdpartyindex.com/vendors/fullenrich.md) | Contact profile augmentation | US | 2026-09-27 | | GetEmails LLC (d/b/a Retention.com) | Contact profile augmentation | US | 2026-09-27 | | GetVector, Inc (optional) | Org and contact profile augmentation via reverse IP matching | US | 2026-09-27 | | [Honeycomb, Inc.](https://thirdpartyindex.com/vendors/honeycomb.md) | Performance analytics | US | 2026-09-27 | | MixRank | Contact profile augmentation | US | 2026-09-27 | | [New Relic, Inc](https://thirdpartyindex.com/vendors/new-relic.md) | Logging and metrics for system diagnostics | US | 2026-09-27 | | [Okta, Inc.](https://thirdpartyindex.com/vendors/okta.md) | Authentication and SSO | US | 2026-09-27 | | [Omni, Inc.](https://thirdpartyindex.com/vendors/omni.md) | Data analytics and visualization | US | 2026-09-27 | | [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Content analysis, categorization, summarization, generative AI | US | 2026-09-27 | | [People Data Labs](https://thirdpartyindex.com/vendors/people-data-labs.md) | Contact profile augmentation | US | 2026-09-27 | | [RampedUp](https://thirdpartyindex.com/vendors/rampedup-io.md) | Contact profile augmentation | US | 2026-09-27 | | [Sentry, Inc.](https://thirdpartyindex.com/vendors/sentry.md) | Error logs and performance reporting | US | 2026-09-27 | | [Slack, Inc.](https://thirdpartyindex.com/vendors/slack.md) | Automated communication routing and alerting | US | 2026-09-27 | | [Snowflake Inc](https://thirdpartyindex.com/vendors/snowflake.md) | Database infrastructure hosting, cloud processing for data operations | US | 2026-09-27 | | [Temporal](https://thirdpartyindex.com/vendors/temporal.md) | Workflow orchestration | US | 2026-09-27 | | [Twilio Segment](https://thirdpartyindex.com/vendors/segment.md) | Data analytics and metrics | US | 2026-09-27 | | [Twilio Sendgrid](https://thirdpartyindex.com/vendors/sendgrid.md) | Email delivery | US | 2026-09-27 | | [Wiza, Inc.](https://thirdpartyindex.com/vendors/wiza.md) | Contact profile augmentation | US | 2026-09-27 | Read from ([evidence](https://thirdpartyindex.com/evidence/2353)). CSV: https://thirdpartyindex.com/vendors/common-room/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai ## Web Technologies Common Room's homepage made 218 requests to 23 domains, 10 services controlled by another company, and 2 domains not identified. Loaded on 2026-11-04 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 10 third parties by category: Advertising 3 (Google Cloud, Capterra Inc., Reddit, Inc.); Analytics 3 (HubSpot, LinkedIn; usually detected as Analytics: G2.com); Marketing automation 2 (GetVector, Inc., Dreamdata); CMS 1 (usually detected as CMS: Sanity); Geolocation 1 (reviewed: IPinfo). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (10) - Sanity: 86 requests to sanity.io - Google Cloud: 15 requests to google.com, doubleclick.net, googletagmanager.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager - GetVector, Inc.: 13 requests to vector.co; Vector - HubSpot: 8 requests to hscollectedforms.net, hs-analytics.net, hs-banner.com, hs-scripts.com, hsadspixel.net, hubapi.com, hubspot.com; HubSpot, HubSpot Analytics - Capterra Inc.: 4 requests to capterra.com; Capterra - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - Reddit, Inc.: 3 requests to reddit.com, redditstatic.com; Reddit Ads - Dreamdata: 2 requests to dreamdata.cloud; Dreamdata - G2.com: 2 requests to g2.com - IPinfo: 1 request to ipinfo.io ### Unknown (2) Domains not identified yet: cr-relay.com, usbrowserspeed.com ### First party (1) - Common Room: 78 requests to commonroom.io; Font Awesome, Gatsby 3.2.1, HSTS, Netlify, Open Graph, RSS, React, Sanity, Sanity.io, Webpack, core-js 3.10.0 6 tracked companies loaded by the homepage are not in Common Room's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (19) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Builder.io](https://thirdpartyindex.com/vendors/builder-io.md) - [Buildkite](https://thirdpartyindex.com/vendors/buildkite.md): Customer and community signal aggregation for go-to-market teams; Customer intelligence platform with digital signal capture and identity resolution - [Deepgram](https://thirdpartyindex.com/vendors/deepgram.md): Provides a community intelligence platform that helps organizations understand, engage, and grow their online communities through data analytics and insights. - [Descript](https://thirdpartyindex.com/vendors/descript.md) - [Hubstaff](https://thirdpartyindex.com/vendors/hubstaff.md): Analytics; Customer intelligence platform for buyer signals and go-to-market execution. - [Infracost](https://thirdpartyindex.com/vendors/infracost.md): Customer engagement and product analytics, helping us understand usage patterns and improve customer experience. - [Linear](https://thirdpartyindex.com/vendors/linear.md): Sales - [Metabase](https://thirdpartyindex.com/vendors/metabase.md): Community engagement. - [Oso](https://thirdpartyindex.com/vendors/oso.md): User analytics - [PandaDoc](https://thirdpartyindex.com/vendors/pandadoc.md): AI Buyer Intelligence Solution - [Plane](https://thirdpartyindex.com/vendors/plane.md): Enrichment and Demand Generation - [Posit](https://thirdpartyindex.com/vendors/posit.md): Marketing campaign and prospect management - [Read AI](https://thirdpartyindex.com/vendors/read-ai.md): Customer Enrichment - [replit](https://thirdpartyindex.com/vendors/replit.md) - [Scratchpad](https://thirdpartyindex.com/vendors/scratchpad.md): Customer engagement - [Skedda](https://thirdpartyindex.com/vendors/skedda.md): Sales; Used for lead-engagement in Skedda's sales process - [Terramate](https://thirdpartyindex.com/vendors/terramate.md) - [Tinybird](https://thirdpartyindex.com/vendors/tinybird.md): enhance the quality and relevance of interactions that Tinybird has with prospective customers - [Zyte](https://thirdpartyindex.com/vendors/zyte.md): Customer relationship management tool ## Incidents reported by Common Room's subprocessors Incidents reported in the last 30 days on their own status pages by 11 vendors Common Room lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Common Room lists as a subprocessor, reported GPT-image-2.5 and 2.6 Sunburst & Flare High error rate (minor) - 2026-11-12: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Common Room lists as a subprocessor, reported INC20000347 (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Failures from Twilio 10DLC to AT&T United States (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Common Room lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Common Room lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Common Room lists as a subprocessor, reported US issues feed throwing intermittent errors (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Voice Call Failures in JP1 (minor) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported On Call Engineers are Investigating (no impact stated) - 2026-11-11: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Common Room lists as a subprocessor, reported Provisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor) - 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Common Room lists as a subprocessor, reported Account emails not being delivered (major) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated) - 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Common Room lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated) - 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Issue resolved (minor) - 2026-11-10: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Common Room lists as a subprocessor, reported EU region replay ingestion latency (minor) - 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor) - 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Common Room lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Common Room lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Common Room lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor) - 2026-11-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Common Room lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor) - 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Common Room lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor) - 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor) - 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor) - 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor) - 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Common Room lists as a subprocessor, reported INC20000337 (minor) - 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Common Room lists as a subprocessor, reported INC20000336 (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Common Room lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor) - 2026-11-06: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Common Room lists as a subprocessor, reported Some customers connecting over AWS PrivateLink in us-west-2 might be experiencing connection failures (minor) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Notification Delivery Logs Unavailable in Console (no impact stated) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Notification Logs Unavailable in Console (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Common Room lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Common Room lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Delayed Email Validation History (minor) - 2026-11-04: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Common Room lists as a subprocessor, reported Ingestion delays across all data (minor) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor) - 2026-11-04: [New Relic](https://thirdpartyindex.com/vendors/new-relic#status), which Common Room lists as a subprocessor, reported Data and Alerts Irregularities for US Region (no impact stated) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor) - 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Common Room lists as a subprocessor, reported Delays in spans and transactions processing (major) - 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Common Room lists as a subprocessor, reported Sentry.io dashboard and API is down (critical) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Media Streams Audio Delays (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Common Room lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated) - 2026-11-02: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Common Room lists as a subprocessor, reported SQL Console database connection outage (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor) - 2026-11-02: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Common Room lists as a subprocessor, reported Sentry dashboard is down (critical) - 2026-11-02: [New Relic](https://thirdpartyindex.com/vendors/new-relic#status), which Common Room lists as a subprocessor, reported Data Irregularities in US Region (major) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor) - 2026-11-02: [New Relic](https://thirdpartyindex.com/vendors/new-relic#status), which Common Room lists as a subprocessor, reported Synthetics Ping Monitor Processing Delays in Multiple Regions (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor) - 2026-11-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor) - 2026-10-31: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Common Room lists as a subprocessor, reported Intermittent request failures for some namespaces in GCP us-east4 (minor) - 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Common Room lists as a subprocessor, reported INC20000321 (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Common Room lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor) - 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Common Room lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Common Room lists as a subprocessor, reported INC20000319 (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Common Room lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor) - 2026-10-28: [New Relic](https://thirdpartyindex.com/vendors/new-relic#status), which Common Room lists as a subprocessor, reported Next-Gen Entity Platform Issues (major) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Twilio Console Errors (no impact stated) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Common Room lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-27: [Omni](https://thirdpartyindex.com/vendors/omni#status), which Common Room lists as a subprocessor, reported Slower page loading in US East (minor) - 2026-10-27: [Omni](https://thirdpartyindex.com/vendors/omni#status), which Common Room lists as a subprocessor, reported Azure AI endpoints failing for customers hosted in Azure East US 2 (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Common Room lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Common Room lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Common Room lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Voice Call Failures From Twilio Phone Numbers to Germany (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Common Room lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Common Room lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Common Room lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Common Room lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Common Room lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Common Room lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Common Room lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Common Room lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Common Room lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Common Room lists as a subprocessor, reported Degraded support ticket submission and response (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Common Room lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Common Room lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Common Room lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb#status), which Common Room lists as a subprocessor, reported Email notifications for SLOs, Triggers, and Anomaly Detection not sending (major) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Common Room lists as a subprocessor, reported Elevated errors affecting Connectors (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Common Room lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Common Room lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Common Room lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Common Room lists as a subprocessor, reported INC20000301 (critical) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Common Room lists as a subprocessor, reported Increased latency processing integration webhooks (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Common Room lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Common Room lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Common Room lists as a subprocessor, reported Sentry.io not loading in US region (critical) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Common Room lists as a subprocessor, reported INC20000299 (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Common Room lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Common Room lists as a subprocessor, reported Sentry.io not loading (major) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb#status), which Common Room lists as a subprocessor, reported Slowness in US region (major) - 2026-10-20: [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb#status), which Common Room lists as a subprocessor, reported Degraded event ingest (major) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Common Room lists as a subprocessor, reported Google Cloud Outage (minor) - 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Common Room lists as a subprocessor, reported INC20000294 (critical) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-19: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Common Room lists as a subprocessor, reported Elevated connection resets for some GCP namespaces (no impact stated) - 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Common Room lists as a subprocessor, reported Sentry is down (critical) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [Omni](https://thirdpartyindex.com/vendors/omni#status), which Common Room lists as a subprocessor, reported Outage Detected (critical) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Common Room lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Common Room lists as a subprocessor, reported INC20000290 (minor) - 2026-10-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Common Room lists as a subprocessor, reported INC20000287 (critical) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Common Room lists as a subprocessor, reported New namespace creation restricted across few GCP regions. Impacted regions are us-central1 and europe-west3 (minor) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Common Room lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Common Room lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [Omni](https://thirdpartyindex.com/vendors/omni#status), which Common Room lists as a subprocessor, reported Reports of Omni failing to load (no impact stated) - 2026-10-14: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Common Room lists as a subprocessor, reported Elevated latency and errors in GCP us-west1 (no impact stated) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Common Room lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Common Room lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Common Room lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) - 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor) - 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Common Room lists as a subprocessor, reported INC20000277 (minor) - 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor) - 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Common Room lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/common-room ## Security contact From its security.txt (https://www.commonroom.io/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/2374)): - Contact: mailto:security@commonroom.io - Languages: en - Valid until 2026-12-01 --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api