# Concord

Concord (concord.app): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/concord
- Documents last verified: 2026-10-05
- Transparency rating: 64/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 13 tracked vendors directly, 104 within two hops, 346 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Concord, Third Party Index, https://thirdpartyindex.com/vendors/concord (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.concord.app/subprocessors/ | 2026-10-05 | 2026-10-05 |
| Privacy policy | https://www.concord.app/data-privacy/ | 2026-10-05 | 2026-10-05 |
| Terms | https://www.concord.app/terms-of-service/ | 2026-10-05 | 2026-10-05 |
| Security page | https://www.concord.app/security-compliance/ | 2026-10-05 | 2026-10-05 |

## Subprocessors (19)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Algolia](https://thirdpartyindex.com/vendors/algolia.md) | Automated search | EU Region | 2026-10-05 |
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Hosting services | EU Region (EU customers) and North America (North America customers) | 2026-10-05 |
| [Amplitude](https://thirdpartyindex.com/vendors/amplitude.md) | Web analytics service | North America | 2026-10-05 |
| [Appcues, Inc.](https://thirdpartyindex.com/vendors/appcues.md) | User onboarding | North America | 2026-10-05 |
| [Chargebee](https://thirdpartyindex.com/vendors/chargebee.md) | Customer invoicing | North America and EU Region | 2026-10-05 |
| Conveyor | Confidential Documentation Sharing Platform | North America | 2026-10-05 |
| Crescendo | Sales chatbot | United States | 2026-10-05 |
| Esendex | Transactional SMS | EU Region | 2026-10-05 |
| [Google](https://thirdpartyindex.com/vendors/google-cloud.md) | LLM tool & OCR | North America and EU Region | 2026-10-05 |
| [Hubspot](https://thirdpartyindex.com/vendors/hubspot.md) | Customer Support | North America | 2026-10-05 |
| Ipipi | Transactional SMS | North America | 2026-10-05 |
| [Langsmith](https://thirdpartyindex.com/vendors/langchain.md) | LLM tool | North America and EU Region | 2026-10-05 |
| Mandrill/Mailchimp | Transactional text message sender | North America | 2026-10-05 |
| Maze | Product Discovery and User Testing purposes | UK and EU Region | 2026-10-05 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI-based data extraction provider | North America | 2026-10-05 |
| [Postmark](https://thirdpartyindex.com/vendors/postmark.md) | Transactional text message sender | North America | 2026-10-05 |
| [Prismatic](https://thirdpartyindex.com/vendors/prismatic.md) | Integration Platform As A Service | UK and EU Region | 2026-10-05 |
| [Segment.io](https://thirdpartyindex.com/vendors/segment.md) | Data connector and hub | North America | 2026-10-05 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Payment processing | North America | 2026-10-05 |

Read from ([evidence](https://thirdpartyindex.com/evidence/49664)). CSV: https://thirdpartyindex.com/vendors/concord/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai

## Subprocessor of (0)

No tracked vendor lists it.

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api