# Confluent

Confluent declares [10 subprocessors](https://thirdpartyindex.com/vendors/confluent#subprocessors), plus 14 of its own affiliates, in [its subprocessor list](https://assets.confluent.io/m/227f69dc22168130/original/20250321-Confluent_Cloud_Subprocessors-March-2025.pdf), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/4520)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Microsoft](https://thirdpartyindex.com/vendors/microsoft). No published changes since we first read it on 2026-09-22. [50 tracked vendors](https://thirdpartyindex.com/vendors/confluent#used-by) name Confluent as a subprocessor, including [Vanta](https://thirdpartyindex.com/vendors/vanta), [Notion](https://thirdpartyindex.com/vendors/notion-com) and [Help Scout](https://thirdpartyindex.com/vendors/help-scout).

Confluent (confluent.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/confluent
- Documents last verified: 2026-11-11
- Transparency rating: 77/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 6/7 (partial); Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 8 tracked vendors directly, 100 within two hops, 404 within three; 50 tracked vendors rely on it directly, 580 within two hops, 1929 within three
- Cite as: Confluent, Third Party Index, https://thirdpartyindex.com/vendors/confluent (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://www.confluent.io/trust-and-security/ | 2026-11-11 | 2026-11-04 |
| Subprocessor list | https://assets.confluent.io/m/227f69dc22168130/original/20250321-Confluent\_Cloud\_Subprocessors-March-2025.pdf | 2026-11-11 | 2026-09-22 |
| Privacy policy | https://www.confluent.io/legal/confluent-privacy-notice/ | 2026-11-11 | 2026-11-04 |
| Terms | https://www.confluent.io/terms-of-use/ | 2026-11-11 | 2026-11-04 |
| security.txt | https://www.confluent.io/.well-known/security.txt | 2026-11-11 | 2026-09-21 |
| Status page | https://status.confluent.cloud/?\_gac=1.25006792.1641243850.Cj0KCQiAweaNBhDEARIsAJ5hwbdpaeZrnE6woMUxQ\_uyV9ebwsF9UlIaotCBZmhSMVQHPskNOVzSGTUaApnTEALw\_wcB | 2026-11-11 | 2026-11-11 |

## Subprocessors (10)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Hosting services and storage | Corporate: United States; Storage: As selected by Customer | 2026-09-22 |
| [Atlassian Pty Ltd.](https://thirdpartyindex.com/vendors/atlassian.md) | Bug Reporting / Issue Tracking | Australia | 2026-09-22 |
| [Google LLC (Google Cloud Platform)](https://thirdpartyindex.com/vendors/google-cloud.md) | Hosting services and storage | Corporate: United States; Storage: As selected by Customer | 2026-09-22 |
| Infinitem Canada Ltd. | — | Canada | 2026-09-22 |
| Jio Platforms Limited | Hosting services and storage | Corporate: India; Storage: As selected by Customer | 2026-09-22 |
| [Microsoft Corporation (Azure)](https://thirdpartyindex.com/vendors/microsoft.md) | Hosting services and storage | Corporate: United States; Storage: As selected by Customer | 2026-09-22 |
| [PagerDuty, Inc.](https://thirdpartyindex.com/vendors/pagerduty.md) | Alert monitoring | United States | 2026-09-22 |
| [SendSafely, Inc.](https://thirdpartyindex.com/vendors/sendsafely.md) | Customer Support Portal | United States | 2026-09-22 |
| [Slack Technologies, LLC.](https://thirdpartyindex.com/vendors/slack.md) | Alert monitoring | United States | 2026-09-22 |
| [Zendesk, Inc.](https://thirdpartyindex.com/vendors/zendesk.md) | Customer Support Portal | United States | 2026-09-22 |

Read from ([evidence](https://thirdpartyindex.com/evidence/4520)). CSV: https://thirdpartyindex.com/vendors/confluent/subprocessors.csv

### Its own affiliates (14)

- Confluent, Inc. (United States)
- Confluent Australia Pty Limited (Australia)
- Confluent Czech Republic S.R.O. (Czech Republic)
- Confluent Europe LTD (United Kingdom)
- Confluent Federal, LLC. (United States)
- Confluent Germany GmbH (Germany)
- Confluent India Private Limited (India)
- Confluent Israel Ltd. (Israel)
- Confluent Italy S.R.L. (Italy)
- Confluent Japan GK (Japan)
- Confluent Netherlands B.V. (Netherlands)
- Confluent Singapore Pte. Ltd. (Singapore)
- Confluent Spain, Sociedad Limitada (Spain)
- Confluent Switzerland GmbH (Switzerland)

## Compliance

As its trust center lists them.

- FedRAMP Marketplace: 20x Moderate · 1 agency authorization · since Mar 6, 2026

## Web Technologies

Confluent's homepage made 173 requests to 16 domains, and 12 services controlled by another company. Loaded on 2026-11-04 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

12 third parties by category: Analytics 2 (Clay, Cloudflare); Advertising 1 (Microsoft); Tag managers 1 (Google Cloud); Live chat 1 (Qualified.com, Inc.); A/B Testing 1 (AB Tasty); Cookie compliance 1 (OneTrust); Customer data platform 1 (Segment); Feature management 1 (LaunchDarkly); Geolocation 1 (GeoJS); Issue trackers 1 (usually detected as Issue trackers: Sentry); Personalisation 1 (usually detected as Personalisation: Contentful). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (12)

- Qualified.com, Inc.: 35 requests to qualified.com; Qualified
- Contentful: 11 requests to ctfassets.net
- OneTrust: 11 requests to cookielaw.org, onetrust.com; OneTrust
- AB Tasty: 7 requests to abtasty.com; AB Tasty
- LaunchDarkly: 7 requests to launchdarkly.com; LaunchDarkly
- Segment: 5 requests to segment.com, segment.io; Segment 1.84.3
- Clay: 4 requests to claydar.com; Clay Web Intent
- Microsoft: 4 requests to bing.com; Microsoft Advertising (its subprocessor list names it too)
- Cloudflare: 3 requests to cloudflare.com, cloudflareinsights.com; Cloudflare Browser Insights
- GeoJS: 1 request to geojs.io; GeoJS
- Google Cloud: 1 request to googletagmanager.com; Google Tag Manager (its subprocessor list names it too)
- Sentry: 1 request to sentry.io

### First party (1)

- Confluent: 83 requests to confluent.io; Contentful, GSAP, Gatsby, HSTS, Loadable-Components, Netlify, Open Graph, RSS, React, Sentry, Webpack, cdnjs

6 tracked companies loaded by the homepage are not in Confluent's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (50)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Ada Support](https://thirdpartyindex.com/vendors/ada-support.md): Data pipelines and analytics
- [AgentSync](https://thirdpartyindex.com/vendors/agentsync.md): Core Infrastructure and Data Sub-Processor (Manage, Contracting, API)
- [Alcide](https://thirdpartyindex.com/vendors/alcide.md)
- [Appcues](https://thirdpartyindex.com/vendors/appcues.md): Infrastructure provider, managing Apache Kafka as a service.
- [AppDirect](https://thirdpartyindex.com/vendors/appdirect.md)
- [Armis](https://thirdpartyindex.com/vendors/armis.md): Data streaming messaging services
- [Avalara](https://thirdpartyindex.com/vendors/avalara.md): Event data processing and real-time data pipeline engine
- [Bizzabo](https://thirdpartyindex.com/vendors/bizzabo.md): Real-time data streaming platform
- [Celigo](https://thirdpartyindex.com/vendors/celigo.md): Kafka Event Streaming Platform
- [Check Point Software Technologies](https://thirdpartyindex.com/vendors/check-point-software-technologies.md): Data streaming service provider
- [Checkr](https://thirdpartyindex.com/vendors/checkr.md): Cloud Hosting, Analytics
- [Clickagy](https://thirdpartyindex.com/vendors/clickagy.md): Data streaming services
- [Crossbeam](https://thirdpartyindex.com/vendors/crossbeam.md): Managed event streaming platform (Kafka)
- [DevRev](https://thirdpartyindex.com/vendors/devrev.md): Apache Kafka cloud service provider/Events processing.
- [Enzuzo](https://thirdpartyindex.com/vendors/enzuzo.md): Event Driven Platform
- [Figure](https://thirdpartyindex.com/vendors/figure.md)
- [Gorgias](https://thirdpartyindex.com/vendors/gorgias.md): Full-scale data streaming platform
- [Helios](https://thirdpartyindex.com/vendors/helios.md): IT; Snyk uses Confluent, a data pipeline service, for real-time communication and data streaming between systems that compose the Services. Confluent keeps disp…
- [Help Scout](https://thirdpartyindex.com/vendors/help-scout.md): Message broker
- [Imply](https://thirdpartyindex.com/vendors/imply.md): Provides real-time and continuous stream processing for push based ingestion
- [Integrate](https://thirdpartyindex.com/vendors/integrate.md): Intra-process communication between processes within Integrate’s platform
- [Ivanti](https://thirdpartyindex.com/vendors/ivanti.md): Facilitates Neurons for MDM outgoing messaging, data replication and logging
- [Modica Group](https://thirdpartyindex.com/vendors/modica-group.md): Data Services
- [Movable Ink](https://thirdpartyindex.com/vendors/movable-ink.md): Managed message queue
- [NeverBounce](https://thirdpartyindex.com/vendors/neverbounce.md): Data streaming services
- [New Black](https://thirdpartyindex.com/vendors/new-black.md): IT infrastructure
- [Notion](https://thirdpartyindex.com/vendors/notion-com.md): Kafka managed streaming storage platform used for in-product audit log data and analytics
- [OneTrust](https://thirdpartyindex.com/vendors/onetrust.md): Data streaming and messaging platform
- [OpenGov](https://thirdpartyindex.com/vendors/opengov.md): Confluent is a cloud service provider that manages Kafka services for event streaming.
- [Pinecone](https://thirdpartyindex.com/vendors/pinecone.md): Event Streaming
- [Pipefy](https://thirdpartyindex.com/vendors/pipefy.md): Platform event streaming
- [Procore](https://thirdpartyindex.com/vendors/procore.md): Data Streaming platform
- [PROS](https://thirdpartyindex.com/vendors/pros.md): Kafka data streaming services used by the PROS Platform
- [Rapid7](https://thirdpartyindex.com/vendors/rapid7.md)
- [Red Box](https://thirdpartyindex.com/vendors/red-box.md): Real-time data streaming platform built on Apache Kafka
- [Relay Network](https://thirdpartyindex.com/vendors/relay-network.md): Managed Kafka Service
- [Salesloft](https://thirdpartyindex.com/vendors/salesloft.md): Service provider; Stream processing, real-time data pipelines, and data integration at scale
- [SatisMeter](https://thirdpartyindex.com/vendors/satismeter.md)
- [Sitecore](https://thirdpartyindex.com/vendors/sitecore.md): Cloud Service Provider; Real-time Data Management
- [Skyflow](https://thirdpartyindex.com/vendors/skyflow.md)
- [Snyk](https://thirdpartyindex.com/vendors/snyk.md): IT; Snyk uses Confluent, a data pipeline service, for real-time communication and data streaming between systems that compose the Services. Confluent keeps disp…
- [Split.io](https://thirdpartyindex.com/vendors/split-io.md): --- Platform Services and Enablement ---  Data Platform
- [Summation](https://thirdpartyindex.com/vendors/summation.md): Kafka
- [Threekit](https://thirdpartyindex.com/vendors/threekit.md): Messaging Queue and Job Processing
- [Uniphore](https://thirdpartyindex.com/vendors/uniphore.md): Real-time data streaming platform built on Apache Kafka
- [Vanta](https://thirdpartyindex.com/vendors/vanta.md): Core Product; Platform Data Streaming
- [Xero](https://thirdpartyindex.com/vendors/xero.md): Cloud infrastructure service provider
- [You.com](https://thirdpartyindex.com/vendors/you-com.md): Cloud services; provides the infrastructure for Kafka clusters where all user events and activity data flow through.
- [ZoomInfo](https://thirdpartyindex.com/vendors/zoominfo.md): Data streaming services
- [Zyte](https://thirdpartyindex.com/vendors/zyte.md): Code development and maintenance system

## Service status

Incidents it reported on its own status page.

- Last 90 days: 20 reported incidents (12 major or critical, 5 minor, 3 with no impact stated)
- Typical time to resolve: 4 h 49 min
- Status page last read: 2026-11-12
- 2026-11-05: Kafka - Increased latency and connectivity issues - Azure - brazilsouth (minor)
- 2026-10-20: Multiple Confluent Cloud services are in a degraded state - GCP EU-West2 (major)
- 2026-10-16: Delay in Kafka cluster provisioning (minor)
- 2026-10-15: Confluent Cloud Console (UI) degraded functionality (no impact stated)
- 2026-10-09: Possible outage in AWS us-east-1 (major)
- 2026-10-09: Experiencing high error rate in AZURE in West Europe region (major)
- 2026-10-08: Experiencing high error rate in AZURE in Germany West Central region (major)
- 2026-09-27: Missing Metrics on Confluent Cloud (major)

## Incidents reported by Confluent's subprocessors

Incidents reported in the last 30 days on their own status pages by 1 vendor Confluent lists as a subprocessor. A subprocessor list names a company, not the service an incident touched.

- 2026-10-23: [PagerDuty](https://thirdpartyindex.com/vendors/pagerduty#status), which Confluent lists as a subprocessor, reported Issue Resolved - Delays Across the PagerDuty Platform (major)
- 2026-10-19: [PagerDuty](https://thirdpartyindex.com/vendors/pagerduty#status), which Confluent lists as a subprocessor, reported Issue Resolved - Delays Across the PagerDuty Platform (major)
- 2026-10-14: [PagerDuty](https://thirdpartyindex.com/vendors/pagerduty#status), which Confluent lists as a subprocessor, reported Postmortem Published - Delayed escalation of incidents and responder request invitations (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/confluent

## Security contact

From its security.txt (https://www.confluent.io/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/1598)):

- Contact: mailto:security@confluent.io
- Disclosure policy: https://www.confluent.io/trust-and-security/
- Security jobs: https://careers.confluent.io/
- Valid until 2027-12-31

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
