# ContactMonkey

ContactMonkey (contactmonkey.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/contactmonkey
- Documents last verified: 2026-10-09
- Transparency rating: 81/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 15 tracked vendors directly, 126 within two hops, 386 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: ContactMonkey, Third Party Index, https://thirdpartyindex.com/vendors/contactmonkey (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.contactmonkey.com/dpa#subprocessors | 2026-10-09 | 2026-10-09 |
| Data processing addendum | https://www.contactmonkey.com/dpa | 2026-10-09 | 2026-10-09 |
| Privacy policy | https://www.contactmonkey.com/privacy | 2026-10-09 | 2026-10-09 |
| Terms | https://www.contactmonkey.com/terms-service | 2026-10-09 | 2026-10-09 |
| Security page | https://www.contactmonkey.com/security | 2026-10-09 | 2026-10-09 |
| Status page | https://status.contactmonkey.com/ | 2026-10-09 | 2026-10-09 |

## Subprocessors (15)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Computer storage, network services, and hosting services, including the provision of cloud computing infrastructure. | Ireland/Australia; US/Canada/ | 2026-10-09 |
| [Anthropic, PBC](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | AI-powered email builder that generates on-brand email designs from a user prompt (opt-in). | US | 2026-10-09 |
| [DeepL](https://thirdpartyindex.com/vendors/deepl.md) | Translate content within multi-language; emails (opt-in). | US | 2026-10-09 |
| [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs.md) (AI model provider: ElevenLabs) | AI-powered audio summary (text-to-speech) of email campaigns, played via a “Listen” button (opt-in). | US | 2026-10-09 |
| [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | AI-powered email editorial checks (opt-in). | US | 2026-10-09 |
| [Intercom](https://thirdpartyindex.com/vendors/intercom.md) | In-app customer support and messaging. | US | 2026-10-09 |
| [Merge](https://thirdpartyindex.com/vendors/merge-api.md) | Supports the integration between an HRIS and your ContactMonkey directory (opt-in). | US | 2026-10-09 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Generate email content with AI (opt-in). | US | 2026-10-09 |
| [OpenRouter](https://thirdpartyindex.com/vendors/openrouter.md) (AI model provider: OpenRouter) | Model routing for AI features (opt-in). | US | 2026-10-09 |
| [PostHog](https://thirdpartyindex.com/vendors/posthog.md) | Provides analytics for the Pages feature (opt-in). | US/EU | 2026-10-09 |
| [SendGrid](https://thirdpartyindex.com/vendors/sendgrid.md) | Email delivery service for “Email at Scale” (opt-in). | US | 2026-10-09 |
| [Stability AI](https://thirdpartyindex.com/vendors/stability-ai.md) | Generate images within your designs instantly using AI (opt-in). | US | 2026-10-09 |
| [Telnyx](https://thirdpartyindex.com/vendors/telnyx.md) | SMS delivery provider (opt-in). | US | 2026-10-09 |
| [Vero](https://thirdpartyindex.com/vendors/verotm.md) | Transactional email delivery for user notifications. | US | 2026-10-09 |
| [Zendesk, Inc.](https://thirdpartyindex.com/vendors/zendesk.md) | Platform to manage customer support requests. | US | 2026-10-09 |

Read from ([evidence](https://thirdpartyindex.com/evidence/68763)). CSV: https://thirdpartyindex.com/vendors/contactmonkey/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 4. All vendors that list one: https://thirdpartyindex.com/ai

## Subprocessor of (0)

No tracked vendor lists it.

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api