# Convertr

Convertr (convertr.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/convertr
- Documents last verified: 2026-10-02
- Transparency rating: 72/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 14 tracked vendors directly, 122 within two hops, 352 within three; 1 tracked vendors rely on it directly, 1 within two hops, 1 within three
- Cite as: Convertr, Third Party Index, https://thirdpartyindex.com/vendors/convertr (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.convertr.io/ | 2026-10-02 | 2026-10-02 |
| Subprocessor list | https://trust.convertr.io/subprocessors | 2026-10-02 | 2026-10-02 |
| Privacy policy | https://www.convertr.io/privacy-policy | 2026-10-02 | 2026-10-02 |
| Terms | https://www.convertr.io/terms-conditions | 2026-10-02 | 2026-10-02 |
| Status page | https://status.convertr.io/ | 2026-10-02 | 2026-10-02 |

## Subprocessors (17)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud hosting services; Cloud provider | EU | 2026-10-02 |
| Data8 Limited | Data Provision; Data provider - UK telephone data validation | UK | 2026-10-02 |
| [GitHub](https://thirdpartyindex.com/vendors/github.md) | Source code repository; Version control | EU | 2026-10-02 |
| Global BPO Solutions | 1st Line support and provision of technical services; Customer Support | Philippines | 2026-10-02 |
| [Google Analytics](https://thirdpartyindex.com/vendors/google-cloud.md) | Data Analytics; Website analytics and traffic insights | EU | 2026-10-02 |
| [Informatica](https://thirdpartyindex.com/vendors/informatica.md) | Data Provision; Data provider - Global Telephone validation | EU | 2026-10-02 |
| [Kickbox](https://thirdpartyindex.com/vendors/kickbox.md) | Data Provision; Data provider - E-mail address validation | US | 2026-10-02 |
| [Microsoft](https://thirdpartyindex.com/vendors/microsoft.md) | Cloud Provider; Convertr use Microsoft Azure to manage and host elements of our AI Features and platform infrastructure | EU, UK, USA | 2026-10-02 |
| [OpenAI Ireland Ltd](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI Processing; Provision of AI features | EU | 2026-10-02 |
| [Produktly](https://thirdpartyindex.com/vendors/produktly.md) | Digital platform adoption tool for customer assistance; Product Management | EU | 2026-10-02 |
| [Salesforce Inc](https://thirdpartyindex.com/vendors/salesforce.md) | Customer Relationship Management platform; Sales | EU | 2026-10-02 |
| [Simunix](https://thirdpartyindex.com/vendors/simunix.md) | Data Provision; Data provider - UK personal data verification | UK | 2026-10-02 |
| [Slack Technologies, LLC](https://thirdpartyindex.com/vendors/slack.md) | Collaboration; Internal communications and logging | EU | 2026-10-02 |
| [Twilio Inc.](https://thirdpartyindex.com/vendors/twilio.md) | Data Provision; Data provider - SMS and Email validation services | EU, US | 2026-10-02 |
| [Validity, Inc.](https://thirdpartyindex.com/vendors/validity.md) | Data Provision; Data provider - e-mail address validation | US | 2026-10-02 |
| Velaris | Client success platform housing customer information and tracking interactions with customers; Customer Success | UK / USA | 2026-10-02 |
| [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | Client ticket support system and documentation area; Customer Support | EU | 2026-10-02 |

Read from ([evidence](https://thirdpartyindex.com/evidence/34157)). CSV: https://thirdpartyindex.com/vendors/convertr/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, SOC 2 Type I, ISO/IEC 27001, ISO/IEC 27701 ([evidence](https://thirdpartyindex.com/evidence/34158))

## Subprocessor of (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [DemandScience](https://thirdpartyindex.com/vendors/demandscience.md): Data/Lead Management/Customer acquisition platform; Lead Data Processing/Marketing Technology Platform

## Service status

Incidents it reported on its own status page.

- Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- Status page last read: 2026-10-02
- No incidents reported in the last 12 months
- 2026-03-19: Intermittent DNS resolution (minor)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api