# Conviva Conviva declares [12 subprocessors](https://thirdpartyindex.com/vendors/conviva#subprocessors) in [its subprocessor list](https://legal.conviva.ai/conviva-subprocessors/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/127726)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Slack](https://thirdpartyindex.com/vendors/slack). No published changes since we first read it on 2026-09-23. Conviva (conviva.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/conviva - Documents last verified: 2026-11-11 - Transparency rating: 69/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 0/8 (partial); Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 11 tracked vendors directly, 103 within two hops, 314 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three - Cite as: Conviva, Third Party Index, https://thirdpartyindex.com/vendors/conviva (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://www.conviva.ai/security/ | 2026-11-11 | 2026-10-30 | | Subprocessor list | https://legal.conviva.ai/conviva-subprocessors/ | 2026-11-11 | 2026-10-20 | | Privacy policy | https://legal.conviva.ai/privacy-policy/ | 2026-11-11 | 2026-10-20 | | Terms | https://legal.conviva.ai/terms-of-use/ | 2026-11-11 | 2026-10-20 | | Security page | https://www.conviva.ai/trust-center | 2026-11-11 | 2026-10-30 | | Status page | https://status.conviva.com/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (12) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Hosting services | — | 2026-09-23 | | [Box, Inc.](https://thirdpartyindex.com/vendors/box.md) | SaaS document management service | — | 2026-09-23 | | [Coralogix Ltd.](https://thirdpartyindex.com/vendors/coralogix.md) | Logging, analytics, and observability platform services | — | 2026-09-23 | | [DataBricks, Inc.](https://thirdpartyindex.com/vendors/databricks.md) | Unified analytics platform services | — | 2026-09-23 | | [DocuSign, Inc.](https://thirdpartyindex.com/vendors/docusign.md) | SaaS document management services | — | 2026-09-23 | | [Gong.io, Inc.](https://thirdpartyindex.com/vendors/gong.md) | Communications services | — | 2026-09-23 | | [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | BigQuery enterprise data warehouse services, hosting services, communication services, AI services, and data visualization services | — | 2026-09-23 | | [Okta, Inc.](https://thirdpartyindex.com/vendors/okta.md) | Identity management and authentication services | — | 2026-09-23 | | [OneTrust LLC](https://thirdpartyindex.com/vendors/onetrust.md) | Privacy management database services | — | 2026-09-23 | | Perint Sarimba, Inc. | Integration services | — | 2026-09-23 | | [Salesforce.com, Inc.](https://thirdpartyindex.com/vendors/salesforce.md) | Customer Relationship Management (CRM) database services and support ticketing process | — | 2026-09-23 | | [Slack Technologies, Inc.](https://thirdpartyindex.com/vendors/slack.md) | Communications services | — | 2026-09-23 | Read from ([evidence](https://thirdpartyindex.com/evidence/5992)). CSV: https://thirdpartyindex.com/vendors/conviva/subprocessors.csv ## Web Technologies Conviva's homepage made 76 requests to 13 domains, and 5 services controlled by another company. Loaded on 2026-11-09 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 5 third parties by category: Analytics 1 (Google Cloud); Marketing automation 1 (Adobe); Cookie compliance 1 (OneTrust); JavaScript libraries 1 (Webflow); Unclassified 1 (Madison Logic). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (5) - Webflow: 49 requests to website-files.com, d3e54v103j8qbb.cloudfront.net; Webflow 1.6.0, jQuery 3.5.1 - OneTrust: 11 requests to cookielaw.org, onetrust.com; OneTrust (its subprocessor list names it too) - Google Cloud: 7 requests to googletagmanager.com, doubleclick.net, google-analytics.com, google.com; Google Analytics, Google Tag Manager (its subprocessor list names it too) - Adobe: 3 requests to marketo.net, mktoresp.com; Marketo - Madison Logic: 1 request to ml-attr.com ### First party (1) - Conviva: 5 requests to conviva.com, conviva.ai; Cloudflare, HSTS, HTTP/3, MySQL, Open Graph, PHP, Priority Hints, Webflow Ecommerce, Webpack, WordPress, core-js 3.19.0 2 tracked companies loaded by the homepage are not in Conviva's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (0) No tracked vendor lists it. ## Service status Incidents it reported on its own status page. - Last 90 days: 10 reported incidents (0 major or critical, 8 minor, 2 with no impact stated) - Typical time to resolve: 2 h 38 min - Status page last read: 2026-11-12 - 2026-12-01: VSI - Historical data discrepancy (minor) - 2026-10-25: Data Delay for SEI App customers (minor) - 2026-10-21: Nexa not responding (minor) - 2026-09-29: Data dips in SEI-Video on 29th September, 2026. (minor) - 2026-09-21: Historical (minor) - 2026-09-12: Historical Data dip between 5:34 - 5:44 UTC on Sep 12 (no impact stated) - 2026-09-10: VSI Video Metrics Anomaly (minor) - 2026-09-07: VSI-Video data gap from 10:30 - 10:47 UTC on Sep 7th, 2026 (no impact stated) ## Incidents reported by Conviva's subprocessors Incidents reported in the last 30 days on their own status pages by 2 vendors Conviva lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-11: [Coralogix](https://thirdpartyindex.com/vendors/coralogix#status), which Conviva lists as a subprocessor, reported US2 Region pull integrations (no impact stated) - 2026-11-10: [Coralogix](https://thirdpartyindex.com/vendors/coralogix#status), which Conviva lists as a subprocessor, reported Log threshold alerts not evaluating on EU2 region (no impact stated) - 2026-11-04: [Box](https://thirdpartyindex.com/vendors/box#status), which Conviva lists as a subprocessor, reported \[Minor\] Issue with Box AI (minor) - 2026-10-20: [Box](https://thirdpartyindex.com/vendors/box#status), which Conviva lists as a subprocessor, reported \[Medium\] Issue with multiple Box Services (major) - 2026-10-18: [Coralogix](https://thirdpartyindex.com/vendors/coralogix#status), which Conviva lists as a subprocessor, reported Custom dashboards unavailable on EU2 (major) - 2026-10-15: [Box](https://thirdpartyindex.com/vendors/box#status), which Conviva lists as a subprocessor, reported \[Major\] Issue with Box Drive (major) - 2026-10-14: [Coralogix](https://thirdpartyindex.com/vendors/coralogix#status), which Conviva lists as a subprocessor, reported Ingestion Delays Across All Pipelines in the US3 Region (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/conviva --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api