# Cooby

Cooby declares [8 subprocessors](https://thirdpartyindex.com/vendors/cooby#subprocessors) in [its subprocessor list](https://www.cooby.co/en/trust/subprocessors), which we last checked on 2026-10-11 ([evidence](https://thirdpartyindex.com/evidence/74870)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Stripe](https://thirdpartyindex.com/vendors/stripe). No published changes since we first read it on 2026-10-10.

Cooby (cooby.co): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/cooby
- Documents last verified: 2026-10-11
- Transparency rating: 84/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 6 tracked vendors directly, 55 within two hops, 273 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Cooby, Third Party Index, https://thirdpartyindex.com/vendors/cooby (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://www.cooby.co/en/trust | 2026-10-11 | 2026-10-10 |
| Subprocessor list | https://www.cooby.co/en/trust/subprocessors | 2026-10-11 | 2026-10-10 |
| Data processing addendum | https://www.cooby.co/en/trust/dpa | 2026-10-11 | 2026-10-10 |
| Privacy policy | https://www.cooby.co/en/privacy | 2026-10-11 | 2026-10-10 |
| Terms | https://www.cooby.co/en/terms-conditions | 2026-10-11 | 2026-10-10 |
| Status page | https://status.cooby.co/en/ | 2026-10-11 | 2026-10-11 |

## Subprocessors (8)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [AWS (Amazon Web Services)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud infrastructure, data hosting, encryption | United States, EU | 2026-10-10 |
| [Crisp](https://thirdpartyindex.com/vendors/crisp.md) | Live chat customer support | France (EU) | 2026-10-10 |
| [customer.io](https://thirdpartyindex.com/vendors/customer-io.md) | Marketing automation and customer messaging | United States | 2026-10-10 |
| [Google Analytics](https://thirdpartyindex.com/vendors/google-cloud.md) | Website traffic analytics | United States | 2026-10-10 |
| Google OAuth | Single sign-on authentication | United States | 2026-10-10 |
| Google Tag Manager | Tag management | United States | 2026-10-10 |
| [Rollbar](https://thirdpartyindex.com/vendors/rollbar.md) | Error monitoring and debugging | United States | 2026-10-10 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Subscription payment processing | United States | 2026-10-10 |

Read from ([evidence](https://thirdpartyindex.com/evidence/74870)). CSV: https://thirdpartyindex.com/vendors/cooby/subprocessors.csv

## Subprocessor of (0)

No tracked vendor lists it.

## Incidents reported by Cooby's subprocessors

Incidents reported in the last 30 days on their own status pages by 3 vendors Cooby lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-10-06: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Cooby lists as a subprocessor, reported Elevated Swish errors (no impact stated)
- 2026-10-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Cooby lists as a subprocessor, reported Elevated API errors (no impact stated)
- 2026-09-30: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Cooby lists as a subprocessor, reported Visa authorization errors (no impact stated)
- 2026-09-27: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Cooby lists as a subprocessor, reported Elevated API Errors (major)
- 2026-09-25: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Cooby lists as a subprocessor, reported Elevated Klarna errors (no impact stated)
- 2026-09-23: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Cooby lists as a subprocessor, reported Elevated API errors (no impact stated)
- 2026-09-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Cooby lists as a subprocessor, reported API call success rate drop (no impact stated)
- 2026-09-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Cooby lists as a subprocessor, reported Stripe Support Systems issue (no impact stated)
- 2026-09-19: [Customer.io](https://thirdpartyindex.com/vendors/customer-io#status), which Cooby lists as a subprocessor, reported Some US customers may experience delays in message sending (minor)
- 2026-09-16: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Cooby lists as a subprocessor, reported Elevated declines on Visa (no impact stated)
- 2026-09-16: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Cooby lists as a subprocessor, reported Stripe Support Systems issue (no impact stated)
- 2026-09-16: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Cooby lists as a subprocessor, reported Elevated errors on Google Pay payments (no impact stated)
- 2026-09-16: [rollbar](https://thirdpartyindex.com/vendors/rollbar#status), which Cooby lists as a subprocessor, reported Increased occurrence processing pipeline latency (minor)
- 2026-09-13: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Cooby lists as a subprocessor, reported Elevated Interac errors (no impact stated)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/cooby

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api