# crewAI

crewAI declares [2 subprocessors](https://thirdpartyindex.com/vendors/crewai#subprocessors) in [its subprocessor list](https://trust.crewai.com/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/223989)). They are [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services) and [Plain](https://thirdpartyindex.com/vendors/plain). No published changes since we first read it on 2026-11-06.

crewAI (crewai.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/crewai
- Documents last verified: 2026-11-11
- Transparency rating: 75/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 4/7 (partial); Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 2 tracked vendors directly, 33 within two hops, 218 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: crewAI, Third Party Index, https://thirdpartyindex.com/vendors/crewai (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.crewai.com/ | 2026-11-11 | 2026-11-09 |
| Subprocessor list | https://trust.crewai.com/subprocessors | 2026-11-11 | 2026-11-06 |
| Privacy policy | https://crewai.com/privacy-policy | 2026-11-11 | 2026-11-06 |
| Terms | https://crewai.com/terms-of-use | 2026-11-11 | 2026-11-06 |
| security.txt | https://crewai.com/.well-known/security.txt | 2026-11-11 | 2026-11-06 |
| Status page | https://status.crewai.com/ | 2026-11-11 | 2026-11-07 |

## Subprocessors (2)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud provider | US | 2026-11-06 |
| [Plain](https://thirdpartyindex.com/vendors/plain.md) | — | Customer support | 2026-11-06 |

Read from ([evidence](https://thirdpartyindex.com/evidence/223989)). CSV: https://thirdpartyindex.com/vendors/crewai/subprocessors.csv

## Compliance

As its trust center lists them.

- Audited: SOC 2 ([evidence](https://thirdpartyindex.com/evidence/223991))

## Web Technologies

crewAI's homepage made 312 requests to 28 domains, and 11 services controlled by another company. Loaded on 2026-11-06 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

11 third parties by category: Analytics 6 (HubSpot, Reo.Dev, LinkedIn, Contentsquare, Cloudflare, RB2B); Advertising 2 (Google Cloud, X Corp.); Live chat 1 (Spara); Appointment scheduling 1 (RevenueHero); Video players 1 (reviewed: Vimeo). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (11)

- Spara: 134 requests to spara.co; Spara
- Google Cloud: 39 requests to google.com, adtrafficquality.google, googlesyndication.com, doubleclick.net, googletagmanager.com, google-analytics.com; DoubleClick Floodlight, Funding Choices, Google AdSense, Google Analytics, Google Tag Manager
- Vimeo: 32 requests to vimeocdn.com, vimeo.com
- HubSpot: 11 requests to hubspot.com, hscollectedforms.net, hs-analytics.net, hs-banner.com, hs-scripts.com, hsadspixel.net, hsforms.com, hubapi.com; HubSpot, HubSpot Analytics
- Reo.Dev: 5 requests to reo.dev; Reo.Dev
- X Corp.: 5 requests to t.co, twitter.com, ads-twitter.com; Twitter Ads
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Contentsquare: 2 requests to contentsquare.net; Contentsquare
- Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights
- RB2B: 1 request to ddwl4m2hdecbv.cloudfront.net; RB2B
- RevenueHero: 1 request to revenuehero.io; RevenueHero

### First party (1)

- crewAI: 78 requests to crewai.com; Contentful, HSTS, Next.js 16.0.10, Next.js App Router, Open Graph, Priority Hints, React, Turbopack, Vercel, Vimeo, Webpack, reCAPTCHA

8 tracked companies loaded by the homepage are not in crewAI's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 58 days: 2 reported incidents (1 major or critical, 1 minor, 0 with no impact stated)
- Typical time to resolve: 2 h 15 min
- Status page last read: 2026-11-11
- 2026-10-29: Automations failing to be created/updated (minor)
- 2026-09-15: Crew Deployments Failure (major)

## Incidents reported by crewAI's subprocessors

Incidents reported in the last 30 days on their own status pages by 1 vendor crewAI lists as a subprocessor. A subprocessor list names a company, not the service an incident touched.

- 2026-11-09: [Plain](https://thirdpartyindex.com/vendors/plain#status), which crewAI lists as a subprocessor, reported Help Center errors (no impact stated)
- 2026-11-09: [Plain](https://thirdpartyindex.com/vendors/plain#status), which crewAI lists as a subprocessor, reported Intermittent API errors on write actions (minor)
- 2026-11-04: [Plain](https://thirdpartyindex.com/vendors/plain#status), which crewAI lists as a subprocessor, reported Delays in incoming emails (minor)
- 2026-11-03: [Plain](https://thirdpartyindex.com/vendors/plain#status), which crewAI lists as a subprocessor, reported Some Sidekick requests failing (minor)
- 2026-11-02: [Plain](https://thirdpartyindex.com/vendors/plain#status), which crewAI lists as a subprocessor, reported Delays receiving Slack messages in Plain (minor)
- 2026-10-30: [Plain](https://thirdpartyindex.com/vendors/plain#status), which crewAI lists as a subprocessor, reported Reporting data delayed (minor)
- 2026-10-29: [Plain](https://thirdpartyindex.com/vendors/plain#status), which crewAI lists as a subprocessor, reported Elevated errors across the Plain app, API and help centers (major)
- 2026-10-28: [Plain](https://thirdpartyindex.com/vendors/plain#status), which crewAI lists as a subprocessor, reported Degraded AI features (minor)
- 2026-10-22: [Plain](https://thirdpartyindex.com/vendors/plain#status), which crewAI lists as a subprocessor, reported Search results may be missing recent conversations (minor)
- 2026-10-14: [Plain](https://thirdpartyindex.com/vendors/plain#status), which crewAI lists as a subprocessor, reported Delayed processing of some thread events (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/crewai

## Security contact

From its security.txt (https://crewai.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/223975)):

- Contact: mailto:security@crewai.com
- Disclosure policy: https://github.com/crewAIInc/crewAI/blob/main/.github/security.md
- Languages: en
- Valid until 2027-05-27

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
