# Crossbeam

Crossbeam declares [13 subprocessors](https://thirdpartyindex.com/vendors/crossbeam#subprocessors), plus 1 of its own affiliates, in [its subprocessor list](https://www.crossbeam.com/legal/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/217945)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-22. [13 tracked vendors](https://thirdpartyindex.com/vendors/crossbeam#used-by) name Crossbeam as a subprocessor, including [Digital Realty](https://thirdpartyindex.com/vendors/digital-realty), [Thinkific](https://thirdpartyindex.com/vendors/thinkific) and [Uberall](https://thirdpartyindex.com/vendors/uberall).

Crossbeam (crossbeam.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/crossbeam
- Documents last verified: 2026-11-11
- Transparency rating: 89/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 12 tracked vendors directly, 96 within two hops, 360 within three; 13 tracked vendors rely on it directly, 37 within two hops, 1116 within three
- Cite as: Crossbeam, Third Party Index, https://thirdpartyindex.com/vendors/crossbeam (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://security.crossbeam.com/ | 2026-11-11 | 2026-11-10 |
| Subprocessor list | https://www.crossbeam.com/legal/subprocessors | 2026-11-11 | 2026-11-05 |
| Data processing addendum | https://www.crossbeam.com/legal/dpa | 2026-11-11 | 2026-09-22 |
| Privacy policy | https://www.crossbeam.com/legal/crossbeam-privacy-policy | 2026-11-11 | 2026-09-22 |
| Terms | https://www.crossbeam.com/legal/billing-and-payment-terms | 2026-11-11 | 2026-09-22 |
| Security page | https://www.crossbeam.com/what-is-crossbeam/security | 2026-11-11 | 2026-09-22 |
| Status page | https://status.crossbeam.com/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (13)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud hosting and infrastructure provider | United States | 2026-09-22 |
| [Anthropic, PBC](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | AI services | United States | 2026-09-22 |
| [Confluent, Inc.](https://thirdpartyindex.com/vendors/confluent.md) | Managed event streaming platform (Kafka) | United States | 2026-09-22 |
| [Dash0](https://thirdpartyindex.com/vendors/dash0.md) | Platform/Monitoring services | United States | 2026-09-22 |
| [Datadog, Inc.](https://thirdpartyindex.com/vendors/datadog.md) | Log processing for debugging, troubleshooting, auditing, reporting, and detecting and alerting on application behavior | United States | 2026-09-22 |
| [Google Cloud Platform](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud hosting and infrastructure provider | Belgium for zonal resources and Europe for regional resources | 2026-09-22 |
| [MongoDB Atlas (MongoDB, Inc.)](https://thirdpartyindex.com/vendors/mongodb.md) | Cloud database provider | United States | 2026-11-05 |
| [OpenAI, L.L.C.](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI services | United States | 2026-11-05 |
| [Pinecone](https://thirdpartyindex.com/vendors/pinecone.md) | Vector database | European Union | 2026-11-05 |
| Reveal SAS | Affiliate | France | 2026-09-22 |
| [Sendgrid](https://thirdpartyindex.com/vendors/sendgrid.md) | Cloud-based service for transactional email delivery | United States | 2026-11-05 |
| [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Data warehousing and analytics | United States | 2026-09-22 |
| [Tray.ai](https://thirdpartyindex.com/vendors/tray-ai.md) | Cloud-based integration service | United States | 2026-09-22 |

Read from ([evidence](https://thirdpartyindex.com/evidence/4057)). CSV: https://thirdpartyindex.com/vendors/crossbeam/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai

### Its own affiliates (1)

- Crossbeam, Inc. (United States)

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, ISO/IEC 27001, ISO/IEC 27701, PCI DSS ([evidence](https://thirdpartyindex.com/evidence/4048))
- Claimed: GDPR, CCPA/CPRA ([evidence](https://thirdpartyindex.com/evidence/4048))

## Subprocessor of (13)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Coalfire](https://thirdpartyindex.com/vendors/coalfire.md): Customer Relationship Management
- [Digital Realty](https://thirdpartyindex.com/vendors/digital-realty.md): Prospecting platform
- [iorad](https://thirdpartyindex.com/vendors/iorad.md): Partnerships
- [Knak](https://thirdpartyindex.com/vendors/knak.md): Partnerships
- [Kobalt.io](https://thirdpartyindex.com/vendors/kobalt-io.md): Ecosystem-led growth platform. Main partner: Vanta; Sales
- [MinIO](https://thirdpartyindex.com/vendors/minio.md): Partner ecosystem platform; processes customer and partner company names, account identifiers, and contact names shared for overlap analysis
- [One Step GPS](https://thirdpartyindex.com/vendors/one-step-gps.md): Partner Ecosystem Platform
- [Plotly](https://thirdpartyindex.com/vendors/plotly.md): Partnership Management
- [Pluralsight](https://thirdpartyindex.com/vendors/pluralsight.md): Ecosystem Revenue Platform
- [Posit](https://thirdpartyindex.com/vendors/posit.md): Partnership CRM data sharing
- [Thinkific](https://thirdpartyindex.com/vendors/thinkific.md): Customer data aggregation service to evaluation partnership potential
- [Transifex](https://thirdpartyindex.com/vendors/transifex.md): Marketing and sales operations
- [Uberall](https://thirdpartyindex.com/vendors/uberall.md): Client account data management

## Service status

Incidents it reported on its own status page.

- Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- Status page last read: 2026-11-12
- No incidents reported in the last 12 months
- 2026-07-16: salesedge unavailable (major)

## Incidents reported by Crossbeam's subprocessors

Incidents reported in the last 30 days on their own status pages by 10 vendors Crossbeam lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-12: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Crossbeam lists as a subprocessor, reported INC20000347 (minor)
- 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor)
- 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Failures from Twilio 10DLC to AT&T United States (minor)
- 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor)
- 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor)
- 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor)
- 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Crossbeam lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical)
- 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Crossbeam lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor)
- 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Voice Call Failures in JP1 (minor)
- 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor)
- 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated)
- 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Crossbeam lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated)
- 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Issue resolved (minor)
- 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor)
- 2026-11-10: [Pinecone](https://thirdpartyindex.com/vendors/pinecone#status), which Crossbeam lists as a subprocessor, reported \[Serverless\]\[GCP\]\[us-central1\] Elevated errors and timeouts on read operations for some indexes (major)
- 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Crossbeam lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Crossbeam lists as a subprocessor, reported Elevated Errors On API (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Crossbeam lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor)
- 2026-11-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor)
- 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Crossbeam lists as a subprocessor, reported Elevated errors with image generation (minor)
- 2026-11-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor)
- 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Crossbeam lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor)
- 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor)
- 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor)
- 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor)
- 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor)
- 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Crossbeam lists as a subprocessor, reported INC20000337 (minor)
- 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Crossbeam lists as a subprocessor, reported INC20000336 (minor)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor)
- 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Crossbeam lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Notification Logs Unavailable in Console (minor)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor)
- 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor)
- 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor)
- 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor)
- 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Crossbeam lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor)
- 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor)
- 2026-11-05: [Confluent](https://thirdpartyindex.com/vendors/confluent#status), which Crossbeam lists as a subprocessor, reported Kafka - Increased latency and connectivity issues - Azure - brazilsouth (minor)
- 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Crossbeam lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor)
- 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor)
- 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Delayed Email Validation History (minor)
- 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor)
- 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor)
- 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor)
- 2026-11-03: [Pinecone](https://thirdpartyindex.com/vendors/pinecone#status), which Crossbeam lists as a subprocessor, reported \[Metrics Endpoint\] 5xx Errors on \*/metrics/discovery (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Media Streams Audio Delays (minor)
- 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Crossbeam lists as a subprocessor, reported File upload errors in ChatGPT (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-02: [Pinecone](https://thirdpartyindex.com/vendors/pinecone#status), which Crossbeam lists as a subprocessor, reported \[Pod-Based Indexes\] Stalled control plane operations. (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor)
- 2026-11-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor)
- 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Crossbeam lists as a subprocessor, reported INC20000321 (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Crossbeam lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor)
- 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor)
- 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Crossbeam lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor)
- 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor)
- 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor)
- 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor)
- 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Crossbeam lists as a subprocessor, reported INC20000319 (minor)
- 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor)
- 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor)
- 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor)
- 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Crossbeam lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor)
- 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Crossbeam lists as a subprocessor, reported Metrics query are disrupted (major)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Twilio Console Errors (no impact stated)
- 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Crossbeam lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor)
- 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Crossbeam lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Crossbeam lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor)
- 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Crossbeam lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Voice Call Failures From Twilio Phone Numbers to Germany (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Crossbeam lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor)
- 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Crossbeam lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor)
- 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Crossbeam lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor)
- 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor)
- 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor)
- 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor)
- 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor)
- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Crossbeam lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major)
- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Crossbeam lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Crossbeam lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Crossbeam lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major)
- 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Crossbeam lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Crossbeam lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Crossbeam lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Crossbeam lists as a subprocessor, reported Delays in customer support responses (no impact stated)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Crossbeam lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Crossbeam lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor)
- 2026-10-22: [Dash0](https://thirdpartyindex.com/vendors/dash0#status), which Crossbeam lists as a subprocessor, reported Frontend slow or not loading (major)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported RCS Inbound Events Delayed (minor)
- 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Crossbeam lists as a subprocessor, reported Elevated errors affecting Connectors (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Crossbeam lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Billing Delays (no impact stated)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Crossbeam lists as a subprocessor, reported Authentication errors for some users (major)
- 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Crossbeam lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor)
- 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Crossbeam lists as a subprocessor, reported INC20000301 (critical)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Crossbeam lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Crossbeam lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor)
- 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Crossbeam lists as a subprocessor, reported INC20000299 (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Crossbeam lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor)
- 2026-10-20: [Confluent](https://thirdpartyindex.com/vendors/confluent#status), which Crossbeam lists as a subprocessor, reported Multiple Confluent Cloud services are in a degraded state - GCP EU-West2 (major)
- 2026-10-20: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Crossbeam lists as a subprocessor, reported GCP Availability Zone europe-west2-b connectivity issues (minor)
- 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Crossbeam lists as a subprocessor, reported INC20000294 (critical)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor)
- 2026-10-19: [Tray.ai](https://thirdpartyindex.com/vendors/tray-ai#status), which Crossbeam lists as a subprocessor, reported Degraded Application Performance - Helix Deployments (no impact stated)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor)
- 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Crossbeam lists as a subprocessor, reported File Download errors (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Crossbeam lists as a subprocessor, reported INC20000290 (minor)
- 2026-10-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor)
- 2026-10-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor)
- 2026-10-17: [Tray.ai](https://thirdpartyindex.com/vendors/tray-ai#status), which Crossbeam lists as a subprocessor, reported Degraded Application Performance (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor)
- 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Crossbeam lists as a subprocessor, reported INC20000287 (critical)
- 2026-10-16: [Confluent](https://thirdpartyindex.com/vendors/confluent#status), which Crossbeam lists as a subprocessor, reported Delay in Kafka cluster provisioning (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Email suppression issues (no impact stated)
- 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Crossbeam lists as a subprocessor, reported Widespread feature degradation (major)
- 2026-10-15: [Confluent](https://thirdpartyindex.com/vendors/confluent#status), which Crossbeam lists as a subprocessor, reported Confluent Cloud Console (UI) degraded functionality (no impact stated)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Crossbeam lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-14: [Pinecone](https://thirdpartyindex.com/vendors/pinecone#status), which Crossbeam lists as a subprocessor, reported \[Inference\] 5xx errors on some \`llama-text-embed-v2\` requests (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Crossbeam lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Crossbeam lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor)
- 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor)
- 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Crossbeam lists as a subprocessor, reported INC20000277 (minor)
- 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor)
- 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Crossbeam lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor)
- 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Crossbeam lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/crossbeam

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
