# Cumulocity

Cumulocity declares [7 subprocessors](https://thirdpartyindex.com/vendors/cumulocity#subprocessors), plus 2 of its own affiliates, in [its subprocessor list](https://www.cumulocity.com/legal/toms-subprocessors/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/220585)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Microsoft](https://thirdpartyindex.com/vendors/microsoft) and [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare). No published changes since we first read it on 2026-11-05.

Cumulocity (cumulocity.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/cumulocity
- Documents last verified: 2026-11-11
- Transparency rating: 61/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 7/8 (partial); Purposes 0/7 (partial); Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 4 tracked vendors directly, 34 within two hops, 165 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Cumulocity, Third Party Index, https://thirdpartyindex.com/vendors/cumulocity (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.cumulocity.com/legal/toms-subprocessors/ | 2026-11-11 | 2026-11-05 |
| Privacy policy | https://cumulocity.com/docs/legal-notices/privacy-notice/ | 2026-11-11 | 2026-11-05 |
| Terms | https://cumulocity.com/docs/service-terms/service-level/ | 2026-11-11 | 2026-11-11 |
| Security page | https://www.cumulocity.com/product/security/ | 2026-11-11 | 2026-11-05 |
| Status page | https://status.cumulocity.com/ | 2026-11-11 | 2026-11-09 |

## Subprocessors (7)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | — | USA | 2026-11-05 |
| C8Y Solutions Private Limited | — | India | 2026-11-05 |
| [Cloudflare Inc.](https://thirdpartyindex.com/vendors/cloudflare.md) | — | USA | 2026-11-05 |
| Inetum Polska Sp.z.o.o. | — | Poland | 2026-11-05 |
| Jaroslaw Herod | — | Poland | 2026-11-05 |
| [Microsoft Corporation](https://thirdpartyindex.com/vendors/microsoft.md) | — | USA | 2026-11-05 |
| [Software (Beijing) Co., Ltd.](https://thirdpartyindex.com/vendors/software-ag.md) | — | — | 2026-11-05 |

Read from ([evidence](https://thirdpartyindex.com/evidence/220585)). CSV: https://thirdpartyindex.com/vendors/cumulocity/subprocessors.csv

### Its own affiliates (2)

- Cumulocity GmbH (China; Germany; USA)
- Cumulocity G.K. Cumulocity Ltd. (Japan; UK)

## Web Technologies

Cumulocity's homepage made 123 requests to 2 domains, and 1 service controlled by another company. Loaded on 2026-11-06 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

1 third party by category: Cookie compliance 1 (Cookiebot). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (1)

- Cookiebot: 4 requests to cookiebot.com; Cookiebot 1

### First party (1)

- Cumulocity: 119 requests to cumulocity.com; Cybot, Google Tag Manager, HSTS, Hugo 0.158.0, Netlify, Open Graph, Orbit Slider, PWA

1 tracked company loaded by the homepage is not in Cumulocity's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 73 days: 7 reported incidents (0 major or critical, 0 minor, 7 with no impact stated)
- Typical time to resolve: 7 h 57 min
- Status page last read: 2026-11-12
- 2026-11-08: Performance Issue | CUMULOCITY.COM (no impact stated)
- 2026-11-05: Performance Issue | CUMULOCITY.COM (no impact stated)
- 2026-10-25: Performance Issue | JP (no impact stated)
- 2026-10-21: Performance Issue | CUMULOCITY.COM (no impact stated)
- 2026-10-06: Platform Issue | EMEA (no impact stated)
- 2026-10-01: Platform Issue | EMEA (no impact stated)
- 2026-08-31: Platform Issue | CUMULOCITY.COM (no impact stated)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/cumulocity

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
