# Cuseum

Cuseum (cuseum.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/cuseum
- Documents last verified: 2026-10-07
- Transparency rating: 32/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Cite as: Cuseum, Third Party Index, https://thirdpartyindex.com/vendors/cuseum (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://cuseum.com/trust-center | 2026-10-07 | 2026-09-29 |
| Privacy policy | https://cuseum.com/privacy-policy | 2026-10-07 | 2026-09-29 |
| Terms | https://cuseum.com/terms-of-service | 2026-10-07 | 2026-09-29 |
| Security page | https://cuseum.com/security | 2026-10-07 | 2026-09-29 |
| Status page | https://status.cuseum.com/ | 2026-10-07 | 2026-10-07 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 2 reported incidents (1 major or critical, 1 minor, 0 with no impact stated)
- Typical time to resolve: 41 h 6 min
- Status page last read: 2026-10-07
- 2026-07-28: Issue Identified with Member Portal and Apps (major)
- 2026-07-12: Issue Identified with Neon CRM (minor)
- 2026-03-11: Issue Identified with CMS (minor)
- 2026-03-02: Issue identified with Blackbaud services (minor)
- 2025-11-14: Investigation - Degraded performance (minor)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api