# Customer.io Customer.io declares [9 subprocessors](https://thirdpartyindex.com/vendors/customer-io#subprocessors) in [its subprocessor list](https://customer.io/legal/sub-processors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/53556)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-22. [112 tracked vendors](https://thirdpartyindex.com/vendors/customer-io#used-by) name Customer.io as a subprocessor, including [Notion](https://thirdpartyindex.com/vendors/notion-com), [OpenRouter](https://thirdpartyindex.com/vendors/openrouter) and [Plain](https://thirdpartyindex.com/vendors/plain). Customer.io (customer.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/customer-io - Documents last verified: 2026-11-11 - Category: email - Transparency rating: 89/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 8 tracked vendors directly, 100 within two hops, 333 within three; 112 tracked vendors rely on it directly, 478 within two hops, 1858 within three - Cite as: Customer.io, Third Party Index, https://thirdpartyindex.com/vendors/customer-io (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://app.conveyor.com/profile/customer-io | 2026-11-11 | 2026-11-11 | | Subprocessor list | https://customer.io/legal/sub-processors | 2026-11-11 | 2026-10-06 | | Data processing addendum | https://customer.io/legal/dpa | 2026-11-11 | 2026-11-09 | | Privacy policy | https://customer.io/legal/privacy-policy | 2026-11-11 | 2026-11-09 | | Terms | https://customer.io/legal/terms-of-service | 2026-11-11 | 2026-09-29 | | Security page | https://customer.io/security | 2026-11-11 | 2026-10-16 | | Status page | https://status.customerio.com/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (9) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud Hosting | USA, EU | 2026-09-22 | | [Anthropic (Claude)](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | AI model hosting and inference for optional AI-powered features | USA | 2026-09-22 | | [Google Cloud (Vertex AI)](https://thirdpartyindex.com/vendors/google-cloud.md) (AI model provider: Google Vertex AI / Gemini) | AI model hosting and inference for optional AI-powered features | USA, EU | 2026-09-22 | | [Google Cloud Platform](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud Hosting, Analytics, AI | USA, EU | 2026-09-22 | | [Infobip](https://thirdpartyindex.com/vendors/infobip.md) | Customer Communications\* | USA, EU | 2026-10-06 | | [Mailgun](https://thirdpartyindex.com/vendors/mailgun.md) | Customer Communications | USA, EU | 2026-09-22 | | [OpenAI, LLC](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI model inference for optional AI-powered features | USA, EU | 2026-09-22 | | [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Data Warehousing, Analytics | USA, EU | 2026-09-22 | | [Twilio](https://thirdpartyindex.com/vendors/twilio.md) | Customer Communications\* | USA | 2026-09-22 | Read from ([evidence](https://thirdpartyindex.com/evidence/3758)). CSV: https://thirdpartyindex.com/vendors/customer-io/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 3. All vendors that list one: https://thirdpartyindex.com/ai ## Web Technologies Customer.io's homepage made 90 requests to 7 domains, and 3 services controlled by another company. Loaded on 2026-11-05 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 3 third parties by category: Analytics 1 (Google Cloud); Cookie compliance 1 (Cookiebot); CMS 1 (usually detected as CMS: Sanity). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (3) - Sanity: 11 requests to sanity.io - Google Cloud: 8 requests to googletagmanager.com, google-analytics.com, googlesyndication.com; Google Analytics, Google Tag Manager (its subprocessor list names it too) - Cookiebot: 4 requests to cookiebot.com; Cookiebot 1 ### First party (1) - Customer.io: 67 requests to customer.io, gist.build; Customer.io, Framer Motion, HSTS, LottieFiles, Next.js 15.5.24, Next.js App Router, Open Graph, PWA, Priority Hints, Radix UI, React, Sanity, Sanity.io, Segment 0.8.2, Sentry, Vercel, Vercel Analytics, Vercel Speed Insights 1.3.1, Webpack 2 tracked companies loaded by the homepage are not in Customer.io's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (112) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [123FormBuilder](https://thirdpartyindex.com/vendors/123formbuilder.md) - [Aaru](https://thirdpartyindex.com/vendors/aaru.md): Customer communications; Notifications / messaging - [Abusix](https://thirdpartyindex.com/vendors/abusix.md): Customer Communication - [Akiflow](https://thirdpartyindex.com/vendors/akiflow.md): Conversational support, customers onboarding, conversion analysis and drop-off, measurement of active usage, retention drivers - [Anaconda](https://thirdpartyindex.com/vendors/anaconda.md): Email sending - [Archbee](https://thirdpartyindex.com/vendors/archbee.md): Customer Service - [Arphie](https://thirdpartyindex.com/vendors/arphie.md) - [Asanify](https://thirdpartyindex.com/vendors/asanify.md): Transactional and marketing emails - [Atomic.io](https://thirdpartyindex.com/vendors/atomic-io.md): Email communications - [Axiom](https://thirdpartyindex.com/vendors/axiom.md): Transactional, broadcast, and marketing messaging; Used for marketing - [Balsamiq](https://thirdpartyindex.com/vendors/balsamiq.md): Product and marketing email delivery - [BetterCloud](https://thirdpartyindex.com/vendors/bettercloud.md): Customer Service; \[Website\]( Sends application emails for customer configured alerts. - [BioRender](https://thirdpartyindex.com/vendors/biorender.md) - [Buffer](https://thirdpartyindex.com/vendors/buffer.md) - [Candu](https://thirdpartyindex.com/vendors/candu.md): Communication marketing and customer support services; Sales / Marketing - [Canopy](https://thirdpartyindex.com/vendors/canopy.md): Announcements & Email makerting - [Capacity](https://thirdpartyindex.com/vendors/capacity.md): Enables automated outbound messaging and behavioral-triggered email notifications for Outbound Campaigns.; Outbound customer messaging - [Captain Data](https://thirdpartyindex.com/vendors/captain-data.md): Transactional and lifecycle emails - [Chainloop](https://thirdpartyindex.com/vendors/chainloop.md): customer.io - [Chameleon Intelligent Tech](https://thirdpartyindex.com/vendors/chameleon-intelligent-tech.md): Communications and Personalization - [ChargeOver](https://thirdpartyindex.com/vendors/chargeover.md): Sending email to customers - [Clarity](https://thirdpartyindex.com/vendors/clarity.md) - [Close](https://thirdpartyindex.com/vendors/close.md): Transactional emails - [CodeRabbit](https://thirdpartyindex.com/vendors/coderabbit.md): Customer Communications - [CometChat](https://thirdpartyindex.com/vendors/cometchat.md) - [Cooby](https://thirdpartyindex.com/vendors/cooby.md): Marketing automation and customer messaging - [Cyberbit](https://thirdpartyindex.com/vendors/cyberbit.md): Transactional and operational messaging Annex IV to the DPA; Transactional and operational messaging Providing support and chat - [DataCamp](https://thirdpartyindex.com/vendors/datacamp.md): Customer.io provides a number of email related services, including distribution automated transactional email functions (such as password resets) and platform e… - [Daytona](https://thirdpartyindex.com/vendors/daytona.md): Customer Communication - [Dust](https://thirdpartyindex.com/vendors/dust.md): Message Workflow - [Dynamiq](https://thirdpartyindex.com/vendors/dynamiq.md): Customer communications, onboarding, and transactional emails - [Edmentum](https://thirdpartyindex.com/vendors/edmentum.md): Adult roles; ALVS Purchasers: Parent/Guardian; Marketing Communications Automation; Customer Data Platform for ALVS - [Enboarder](https://thirdpartyindex.com/vendors/enboarder.md) - [Featurebase](https://thirdpartyindex.com/vendors/featurebase-molecula-corp.md): Email communication with Customer admins - [Fly.io](https://thirdpartyindex.com/vendors/fly-io.md): Newsletters and transactional email - [Foqal](https://thirdpartyindex.com/vendors/foqal.md): Marketing Automation - [Forest Admin](https://thirdpartyindex.com/vendors/forest-admin.md) - [Fountain](https://thirdpartyindex.com/vendors/fountain.md): Marketing and messaging automation - [Frill](https://thirdpartyindex.com/vendors/frill-co.md): Support - [Gamma](https://thirdpartyindex.com/vendors/gamma.md): Customer communications - [GitGuardian](https://thirdpartyindex.com/vendors/gitguardian.md): Data analytics allowing user dashboard, behavior monitoring and profile data on Platform and Public Monitoring - [Gorgias](https://thirdpartyindex.com/vendors/gorgias.md): Customer communication - [Graphite](https://thirdpartyindex.com/vendors/graphite.md) - [groundcover](https://thirdpartyindex.com/vendors/groundcover.md): Communications - [Harvest](https://thirdpartyindex.com/vendors/harvest.md): Marketing processor - [Hookdeck](https://thirdpartyindex.com/vendors/hookdeck.md): Emails - [HowToo](https://thirdpartyindex.com/vendors/howtoo.md): United States - transactional and reminder email delivery - [Hubstaff](https://thirdpartyindex.com/vendors/hubstaff.md): Communications / Marketing Automation; Platform for personalized messaging and automated customer journeys. - [Inngest](https://thirdpartyindex.com/vendors/inngest.md) - [Kanbanchi](https://thirdpartyindex.com/vendors/kanbanchi.md): Customer communication and engagement - [Khoros](https://thirdpartyindex.com/vendors/khoros.md): CRM - [Konvu](https://thirdpartyindex.com/vendors/konvu.md): Transactional and product alert email delivery - [Lago](https://thirdpartyindex.com/vendors/lago.md): Delivery of Lago's own product and lifecycle communications to its customers. Does not deliver emails sent on behalf of customers. Processes email addresses and… - [LeadMagic](https://thirdpartyindex.com/vendors/leadmagic.md): Lifecycle messaging, product emails, and related customer communication workflows. - [Lovable](https://thirdpartyindex.com/vendors/lovable.md): Customer engagement - [Marker.io](https://thirdpartyindex.com/vendors/marker-io.md): Transactional & marketing messaging - [Mercor](https://thirdpartyindex.com/vendors/mercor-com.md) - [Metabase](https://thirdpartyindex.com/vendors/metabase.md): Email communications. - [Mida](https://thirdpartyindex.com/vendors/mida.md): Customer engagement platform - [Mixmax](https://thirdpartyindex.com/vendors/mixmax.md): Customer Messaging - [Notion](https://thirdpartyindex.com/vendors/notion-com.md): Transactional, broadcast, and marketing messaging - [One Horizon](https://thirdpartyindex.com/vendors/one-horizon.md): Product messaging and email campaigns - [OpenRouter](https://thirdpartyindex.com/vendors/openrouter.md): Email Notifications - [OpenSesame](https://thirdpartyindex.com/vendors/opensesame.md): Messaging - [OptiSigns](https://thirdpartyindex.com/vendors/optisigns.md): Customer communication - [Parabola](https://thirdpartyindex.com/vendors/parabola.md): Customer messaging - [Paved](https://thirdpartyindex.com/vendors/paved.md): Customer Communications - [People.ai](https://thirdpartyindex.com/vendors/people-ai.md): Processing operational customer data - [Pilosa](https://thirdpartyindex.com/vendors/pilosa.md): Email communication with Customer admins - [Pipeline CRM](https://thirdpartyindex.com/vendors/pipeline-crm.md): Messaging; Product and lifecycle messaging to customers' users - [Plain](https://thirdpartyindex.com/vendors/plain.md): Marketing; Marketing Analytics - [Popupsmart](https://thirdpartyindex.com/vendors/popupsmart.md): Customer messaging, lifecycle emails, and automation - [PowerSchool](https://thirdpartyindex.com/vendors/powerschool.md): Email Communications - [Product Fruits](https://thirdpartyindex.com/vendors/product-fruits.md): Marketing, newsletters - [Push Security](https://thirdpartyindex.com/vendors/push-security.md) - [pydantic](https://thirdpartyindex.com/vendors/pydantic.md): Marketing and lifecycle emails - [Quo](https://thirdpartyindex.com/vendors/quo.md): Email marketing; Marketing Automation - [Railway](https://thirdpartyindex.com/vendors/railway.md): Platform and Marketing Messaging - [Read AI](https://thirdpartyindex.com/vendors/read-ai.md): Customer Engagement - [Refiner](https://thirdpartyindex.com/vendors/refiner.md): Customer messaging and email delivery platform used for transactional and product-related communications. - [Relay Commerce](https://thirdpartyindex.com/vendors/relay-commerce.md) - [Responsly](https://thirdpartyindex.com/vendors/responsly.md): Transactional, informational and marketing messages to Customers - [Rows](https://thirdpartyindex.com/vendors/rows.md): CRM emails services - [Scalr](https://thirdpartyindex.com/vendors/scalr.md): Marketing - [ScrapingBee](https://thirdpartyindex.com/vendors/scrapingbee.md): Transactional & Marketing Email - [Scratchpad](https://thirdpartyindex.com/vendors/scratchpad.md): Email marketing - [SigNoz](https://thirdpartyindex.com/vendors/signoz.md) - [SMTP2GO](https://thirdpartyindex.com/vendors/smtp2go.md): Customer Communication - [SocialPilot](https://thirdpartyindex.com/vendors/socialpilot.md): Email Communication - [SquaredUp](https://thirdpartyindex.com/vendors/squaredup.md): Marketing / Analytics - [Terramate](https://thirdpartyindex.com/vendors/terramate.md) - [Textline](https://thirdpartyindex.com/vendors/textline.md): System and Marketing Emails - [tl;dv](https://thirdpartyindex.com/vendors/tl-dv.md): Marketing - [Tomorro](https://thirdpartyindex.com/vendors/tomorro.md) - [Trickest](https://thirdpartyindex.com/vendors/trickest.md): Account and product emails - [Tuple](https://thirdpartyindex.com/vendors/tuple.md): Email campaigns for onboarding and app updates - [Type](https://thirdpartyindex.com/vendors/type.md) - [Uhubs](https://thirdpartyindex.com/vendors/uhubs.md) - [Unified.to](https://thirdpartyindex.com/vendors/unified-to.md): Product emails - [Upstash](https://thirdpartyindex.com/vendors/upstash.md) - [Urlbox](https://thirdpartyindex.com/vendors/urlbox.md): Marketing Emails sent via Customer.io - [UserCheck](https://thirdpartyindex.com/vendors/usercheck.md): Email automation - [Vacation Tracker](https://thirdpartyindex.com/vendors/vacation-tracker.md): Customer success; Drip email campaigns - [Validity](https://thirdpartyindex.com/vendors/validity.md): Business Operations; Customer Communications - [Vev](https://thirdpartyindex.com/vendors/vev.md): Market communications of Vev service. - [Viktor](https://thirdpartyindex.com/vendors/viktor.md): Customer messaging/notifications (if used) - [Warp](https://thirdpartyindex.com/vendors/warp.md) - [Whimsical](https://thirdpartyindex.com/vendors/whimsical.md): Email service provider - [Woopra](https://thirdpartyindex.com/vendors/woopra.md): Software as a service (SaaS) enabling users to send personalized newsletters using website data - [Yoodli](https://thirdpartyindex.com/vendors/yoodli.md): Product and marketing emails - [Yotpo](https://thirdpartyindex.com/vendors/yotpo.md): Email service provider - [YuLife](https://thirdpartyindex.com/vendors/yulife.md): Mobile Marketing & Engagement ## Service status Incidents it reported on its own status page. - Last 90 days: 5 reported incidents (1 major or critical, 3 minor, 1 with no impact stated) - Typical time to resolve: 27 min - Status page last read: 2026-11-12 - 2026-11-06: Customers are Unable to add new Email Sending Domains (major) - 2026-10-27: Customer.io UI is currently unavailable for some customers (minor) - 2026-09-19: Some US customers may experience delays in message sending (minor) - 2026-09-04: Reduced Deliverability to Microsoft-Hosted Email Addresses (no impact stated) - 2026-09-03: Investigating issues with the Agent (minor) - 2026-08-05: Customer.io UI is inaccessible (no impact stated) - 2026-08-03: Delays in processing and UI inaccessible for some customers in the US datacentre (minor) - 2026-07-31: Issues accessing EU accounts (major) ## Incidents reported by Customer.io's subprocessors Incidents reported in the last 30 days on their own status pages by 6 vendors Customer.io lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Customer.io lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Customer.io lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Voice Call Failures in JP1 (minor) - 2026-11-11: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Customer.io lists as a subprocessor, reported Multiple Location - WhatsApp Sender Registrations Failure (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated) - 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Customer.io lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Issue resolved (minor) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Customer.io lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-10: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Customer.io lists as a subprocessor, reported Global (Europe) - Email Service Degradation (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Customer.io lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Customer.io lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor) - 2026-11-09: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Customer.io lists as a subprocessor, reported Pakistan - Customer Portal Unavailable (critical) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor) - 2026-11-09: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Customer.io lists as a subprocessor, reported SMPP Service Disruption - Connection Issues (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor) - 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Customer.io lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor) - 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Customer.io lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Customer.io lists as a subprocessor, reported INC20000337 (minor) - 2026-11-07: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Customer.io lists as a subprocessor, reported Pakistan - Customer Portal Services Degradation (minor) - 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Customer.io lists as a subprocessor, reported INC20000336 (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Customer.io lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Notification Logs Unavailable in Console (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor) - 2026-11-05: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Customer.io lists as a subprocessor, reported United States - RCS sender management and Test numbers management degradation (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Customer.io lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Customer.io lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Delayed Email Validation History (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor) - 2026-11-04: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Customer.io lists as a subprocessor, reported Indonesia - Issues with file processing in multiple services (major) - 2026-11-04: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Customer.io lists as a subprocessor, reported Pakistan - General connectivity degradation (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor) - 2026-11-03: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Customer.io lists as a subprocessor, reported United States - MMS service degradation (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Media Streams Audio Delays (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Customer.io lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor) - 2026-11-02: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Customer.io lists as a subprocessor, reported Multiple Locations - Salesforce Marketing Cloud Service Degradation (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor) - 2026-11-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor) - 2026-10-31: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Customer.io lists as a subprocessor, reported Global (Europe) - Partial Packet Loss (minor) - 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Customer.io lists as a subprocessor, reported INC20000321 (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Customer.io lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Customer.io lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor) - 2026-10-29: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Customer.io lists as a subprocessor, reported Global (Europe) - Zalo service degradation (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Customer.io lists as a subprocessor, reported INC20000319 (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor) - 2026-10-29: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Customer.io lists as a subprocessor, reported Vietnam - Multiple services degradation (major) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor) - 2026-10-28: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Customer.io lists as a subprocessor, reported United States - HTTP API Degradation (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Customer.io lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor) - 2026-10-28: [Mailgun](https://thirdpartyindex.com/vendors/mailgun#status), which Customer.io lists as a subprocessor, reported Route delays in EU Region (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Twilio Console Errors (no impact stated) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Customer.io lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Customer.io lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Customer.io lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Customer.io lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Customer.io lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Customer.io lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Customer.io lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Customer.io lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Customer.io lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Customer.io lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Customer.io lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Customer.io lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Customer.io lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Customer.io lists as a subprocessor, reported Global (Europe)- Conversations Slowness and Errors (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Customer.io lists as a subprocessor, reported United States - Moments service degradation (major) - 2026-10-23: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Customer.io lists as a subprocessor, reported United States - SMPP service degradation (major) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Customer.io lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Customer.io lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Customer.io lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Customer.io lists as a subprocessor, reported Multiple Locations - Customer Portal Login Service Degradation (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Customer.io lists as a subprocessor, reported Elevated errors affecting Connectors (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Customer.io lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Customer.io lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Customer.io lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Customer.io lists as a subprocessor, reported INC20000301 (critical) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Customer.io lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Customer.io lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Customer.io lists as a subprocessor, reported INC20000299 (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Customer.io lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Customer.io lists as a subprocessor, reported Vietnam - General service degradation (major) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Customer.io lists as a subprocessor, reported INC20000294 (critical) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Customer.io lists as a subprocessor, reported United States - Multiple Service Degradation (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-19: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Customer.io lists as a subprocessor, reported Smpp System down For Accounts Located In The Us Infrastructure. (major) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Customer.io lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Customer.io lists as a subprocessor, reported EU Region-locked - Multiple Service Degradation (major) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Customer.io lists as a subprocessor, reported INC20000290 (minor) - 2026-10-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-16: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Customer.io lists as a subprocessor, reported Colombia - Voice Service Distruption (no impact stated) - 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Customer.io lists as a subprocessor, reported INC20000287 (critical) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Customer.io lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Customer.io lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Customer.io lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Customer.io lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor) - 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Customer.io lists as a subprocessor, reported INC20000277 (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor) - 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Customer.io lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Customer.io lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/customer-io --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api