# Cyera

Cyera (cyera.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/cyera
- Documents last verified: 2026-09-30
- Transparency rating: 27/100 (how much it publishes, not how secure it is)
- Cite as: Cyera, Third Party Index, https://thirdpartyindex.com/vendors/cyera (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://security.cyera.io/ | 2026-09-30 | 2026-09-28 |
| Subprocessor list | https://security.cyera.io/?itemUid=99533356-c798-4535-88f6-13a1d14cc96c | 2026-09-30 | 2026-09-28 |
| Privacy policy | https://www.cyera.com/platform/privacy | 2026-09-30 | 2026-09-28 |
| Terms | https://www.cyera.com/legal/terms | 2026-09-30 | 2026-09-28 |
| Status page | https://status.cyera.io/ | 2026-09-30 | 2026-09-30 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Compliance

As its trust center lists them.

- Audited: SOC 2, ISO/IEC 27001, PCI DSS, BSI C5, ENS (Spain) ([evidence](https://thirdpartyindex.com/evidence/12230))
- Claimed: HIPAA, GDPR, CCPA/CPRA, Data Privacy Framework ([evidence](https://thirdpartyindex.com/evidence/12230))
- FedRAMP Marketplace: High

## Listed as a subprocessor by (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Coalfire](https://thirdpartyindex.com/vendors/coalfire.md): Security monitoring

## Service status

Incidents it reported on its own status page.

- Last 90 days: 8 reported incidents (5 major or critical, 2 minor, 1 with no impact stated)
- Typical time to resolve: 1 h 33 min
- 2026-08-20: Login access to the platform is currently unavailable (major)
- 2026-08-10: Cyera Web App Pages Not Loading (major)
- 2026-07-23: Web application unavailable (major)
- 2026-07-20: Delayed Microsoft 365 Audit Event Ingestion - AP region (minor)
- 2026-07-16: Login access to the platform is currently unavailable (major)
- 2026-07-12: Developers API documentation unavailable (major)
- 2026-07-06: AWS Cluster experiencing slowness (no impact stated)
- 2026-07-02: Intermittent slowness affecting the US region platform (minor)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api