# Cygnvs

Cygnvs (cygnvs.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/cygnvs
- Documents last verified: 2026-09-30
- Transparency rating: 90/100 (how much it publishes, not how secure it is)
- Cite as: Cygnvs, Third Party Index, https://thirdpartyindex.com/vendors/cygnvs (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.cygnvs.com/home | 2026-09-30 | 2026-09-30 |
| Subprocessor list | https://cygnvs.com/legal/data-sub-processors/ | 2026-09-30 | 2026-09-30 |
| Data processing addendum | https://cygnvs.com/legal/data-processing-agreement/ | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://cygnvs.com/privacy/ | 2026-09-30 | 2026-09-30 |
| Terms | https://cygnvs.com/legal/terms-of-service/ | 2026-09-30 | 2026-09-30 |
| security.txt | https://cygnvs.com/.well-known/security.txt | 2026-09-30 | 2026-09-30 |
| Status page | https://status.cygnvs.com/ | 2026-09-30 | 2026-09-30 |

## Subprocessors (6)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Monitoring & Logging | United States | 2026-09-30 |
| [HubSpot](https://thirdpartyindex.com/vendors/hubspot.md) | Customer relationship management and support activities | European Union (Germany) | 2026-09-30 |
| [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly.md) | Feature Flag Management | United States | 2026-09-30 |
| [Microsoft](https://thirdpartyindex.com/vendors/microsoft.md) | Document editing functionality (Only used when using the "Document Editing" functionality of the Service) | United States | 2026-09-30 |
| SignRequest | eSignature functionality (Only used when using the "eSignature" functionality of the Service) | European Union (Ireland) | 2026-09-30 |
| [Stonly](https://thirdpartyindex.com/vendors/stonly.md) | Customer support activities and in-app communications/guides | European Union (France) | 2026-09-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/19551)). CSV: https://thirdpartyindex.com/vendors/cygnvs/subprocessors.csv

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 1 reported incidents (0 major or critical, 0 minor, 1 with no impact stated)
- Typical time to resolve: 2 min
- 2026-07-16: Intermittent Login Issues (no impact stated)
- 2025-10-20: Service Disruption - US Region (no impact stated)

## Security contact

From its security.txt (https://cygnvs.com/.well-known/security.txt):

- Contact: mailto:security@cygnvs.com
- Encryption key: https://keys.openpgp.org/vks/v1/by-fingerprint/53F45C0B79B4460C4A84C1E32D64487DDA210671

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api