# D-ID

We have not found a subprocessor list published by D-ID. We monitor 4 of its documents, which we last checked on 2026-11-12.

D-ID (d-id.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/d-id
- Documents last verified: 2026-11-12
- Transparency rating: 27/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: D-ID, Third Party Index, https://thirdpartyindex.com/vendors/d-id (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://www.d-id.com/security-and-privacy-compliance/ | 2026-11-12 | 2026-11-06 |
| Privacy policy | https://www.d-id.com/privacy-policy/ | 2026-11-12 | 2026-11-06 |
| Terms | https://www.d-id.com/studio-end-user-license-agreement/ | 2026-11-12 | 2026-11-06 |
| Status page | https://status.d-id.com/ | 2026-11-12 | 2026-11-06 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Web Technologies

D-ID's homepage made 122 requests to 11 domains, and 7 services controlled by another company. Loaded on 2026-11-08 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

7 third parties by category: Analytics 3 (Wingify; reviewed: Mixpanel; usually detected as Analytics: HubSpot); Advertising 1 (usually detected as Advertising: Google Cloud); Cookie compliance 1 (Cookiebot); Feature management 1 (LaunchDarkly); Video players 1 (reviewed: Vimeo). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (7)

- Vimeo: 33 requests to vimeocdn.com, vimeo.com
- Mixpanel: 10 requests to mixpanel.com
- HubSpot: 6 requests to hsforms.com, hsforms.net
- Cookiebot: 4 requests to cookiebot.com; Cookiebot 1
- Google Cloud: 4 requests to fonts.googleapis.com, gstatic.com
- LaunchDarkly: 2 requests to launchdarkly.com; LaunchDarkly
- Wingify: 2 requests to visualwebsiteoptimizer.com; VWO

### First party (1)

- D-ID: 61 requests to d-id.com; Amazon CloudFront, Amazon Web Services, Bootstrap 5.1.3, Cybot, Draftpress HFCM, Font Awesome, GSAP, Google Font API, HSTS, HubSpot, MySQL, Nginx, Open Graph, PHP, Priority Hints, RSS, Site Kit 1.190.0, Swiper, Vimeo, WP Engine, WP Rocket 3.24, WPML 5.2.0, WordPress, Yoast SEO 28.8, Yoast SEO Premium 28.8, jQuery 3.7.1, jQuery Migrate 3.4.1

7 tracked companies loaded by the homepage are not in D-ID's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 3 reported incidents (2 major or critical, 1 minor, 0 with no impact stated)
- Typical time to resolve: 22 min
- Status page last read: 2026-11-12
- 2026-11-03: Potential V4 Agents outage (failed to connect) (critical)
- 2026-08-31: V3 (Clips) Agents Stream Creation Errors (minor)
- 2026-08-31: V2 (Talks) Agents Streaming Outage (critical)
- 2026-08-11: Streaming outage in several avatar types (major)
- 2026-08-09: Agent audio not playing for Fluent Clip presenters (minor)
- 2026-06-16: Partial Outage in Agents and Talks/Clips Streaming (major)
- 2026-06-14: Outage in Clips (V3 Pro Avatars) Streamer (major)
- 2026-06-08: Specific avatar sessions failing (minor)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api