# D2L D2L declares [54 subprocessors](https://thirdpartyindex.com/vendors/d2l#subprocessors), plus 1 of its own affiliates, in [its subprocessor list](https://www.d2l.com/legal/d2ls-third-party-subprocessors/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/250006)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-21. D2L (d2l.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/d2l - Documents last verified: 2026-11-11 - Transparency rating: 77/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 28 tracked vendors directly, 235 within two hops, 611 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three - Cite as: D2L, Third Party Index, https://thirdpartyindex.com/vendors/d2l (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.d2l.com/ | 2026-11-11 | 2026-11-10 | | Subprocessor list | https://www.d2l.com/legal/d2ls-third-party-subprocessors/ | 2026-11-11 | 2026-11-10 | | Privacy policy | https://www.d2l.com/legal/privacy-notice/ | 2026-11-11 | 2026-09-21 | | Terms | https://www.d2l.com/legal/terms/ | 2026-11-11 | 2026-09-21 | | Security page | https://www.d2l.com/security/ | 2026-11-11 | 2026-11-02 | | Status page | https://status.d2l.com/ | 2026-11-11 | 2026-10-22 | ## Subprocessors (54) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | Agilisium | Data Migration; Used by D2L to help deliver Performance+. | IND | 2026-11-06 | | [ansrsource](https://thirdpartyindex.com/vendors/ansrsource.md) | Professional Services; Used by D2L for course content development. Also used to perform implementation services for customers in India. | US, IND | 2026-11-06 | | Association Analytics | Learning Analytics; Optional third-party product available for purchase. Product(s): Learning Analytics | US | 2026-11-06 | | [Atlassian](https://thirdpartyindex.com/vendors/atlassian.md) | Internal Operations; Used by D2L for project management, knowledge bases and other business operations. | CAN | 2026-11-06 | | Atomic Jolt | Optional third-party product available for purchase. Product(s): Atomic Search & Atomic Assessments; Text Searching & Content Authoring | US, AUS, EU | 2026-11-06 | | [AWS](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud Hosting; Internal Operations; Used by D2L to host customer data within the services. - For Data storage: Customer Location Dependent - For Data processing: Customer Location Dependent. For certain AI inference services, global AWS infrastructure; Used by D2L to host data relating to product and service incidents, infrastructure and security monitoring, outage investigations and service availability. | CAN; US, CAN, AUS, EU, SGP or IND | 2026-11-06 | | [AWS Lambda](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Internal Analytics; Used by D2L for Personal Data redaction & automated quality assurance of support interactions. | CAN, US | 2026-11-06 | | Bongo | Free version available within Brightspace. Optional product upgrade available for purchase. Product(s): Video Assignments, Virtual Classroom, AI Coach, and Role Play; Virtual Learning & AI Simulations | CAN, US, EU, SAM, AUS, ASIA | 2026-11-06 | | BrightIdea | Platform Application; Used by D2L to facilitate product feedback through the Product Idea Exchange (PIE). | US; EU | 2026-11-06 | | [ClassEDU](https://thirdpartyindex.com/vendors/class.md) | Optional third-party product available for purchase. Product(s): Class for Higher Education, K12, and Corporate (Zoom and Teams); Training & Conferencing Integration | US, CAN, UK, EU, AUS, NZ, ASIA | 2026-11-06 | | [Copyleaks](https://thirdpartyindex.com/vendors/copyleaks.md) | Optional third-party product available for purchase. Product(s): Copyleaks Plagiarism Detector, and AI Content Detection; Plagiarism Detection | US; EU | 2026-11-06 | | [Credly](https://thirdpartyindex.com/vendors/credly-by-pearson.md) | Digital Credential Management; Optional third-party product available for purchase. Product(s): Credly | US; EU | 2026-11-06 | | Domdog | Platform Application; Used by D2L for security within Course Merchant offerings. | US | 2026-11-06 | | [Domo](https://thirdpartyindex.com/vendors/domo.md) | Client Reporting; Used by D2L for the delivery of Performance+ products. | Customer Location Dependent: US, ROI | 2026-11-06 | | [Drieam](https://thirdpartyindex.com/vendors/drieam.md) | Optional third-party product available for purchase. Product(s): Eduframe SIS; Student Information System (SIS) and Online Storefront | EU | 2026-11-06 | | [EPAM Systems](https://thirdpartyindex.com/vendors/epam-systems.md) | Internal Operations; Used by D2L for software development and ancillary services. | US, IND, EU, LATAM | 2026-11-06 | | [FeedbackFruits](https://thirdpartyindex.com/vendors/feedbackfruits.md) | Optional third-party product available for purchase. Product(s): FeedbackFruits Social Annotations, Team Based Learning and Polling, Peer Feedback, Tool Suite, and AI Practice; Pedagogy Tools | US, CAN, AUS, EU | 2026-11-06 | | Fishtail Technologies | Optional third-party product available for purchase. Product(s): Fishtail’s “Empower”; SIS Integration | US, CAN, MEX, AUS, EU, IND, SGP | 2026-11-06 | | [Forethought](https://thirdpartyindex.com/vendors/forethought-technologies.md) | Global Support; Used by D2L to facilitate customer support. | US | 2026-11-06 | | Genius SIS | Optional third-party product available for purchase. Product(s): Genius Extended Administration Solution; Workflow Management | CAN, US | 2026-11-06 | | [Go1](https://thirdpartyindex.com/vendors/go1.md) | Optional third-party product available for purchase. Product(s): GO1 Content, Go1 Premium Subscription; Training & Development | US, AUS, EU | 2026-11-06 | | [Google Analytics](https://thirdpartyindex.com/vendors/google-cloud.md) | Platform Application; Used by D2L for product analytics within mobile applications. | US | 2026-11-06 | | [Higher Logic (Vanilla Forums)](https://thirdpartyindex.com/vendors/higher-logic.md) | Brightspace Community; Used by D2L to help deliver Brightspace Community. | CAN, US | 2026-11-06 | | [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb.md) | Platform Application; Used by D2L for insights & application performance monitoring. | US | 2026-11-06 | | [Honorlock](https://thirdpartyindex.com/vendors/honorlock-online-proctoring.md) | Optional third-party product available for purchase. Product(s): Proctoring; Proctoring | US | 2026-11-06 | | Hurix Systems Private Limited | Professional Services; Used by D2L for course content development & migration services. | IND | 2026-11-06 | | Integrity Advocate Inc. | Optional third-party product available for purchase. Product(s): Integrity Advocate Proctoring – Participation Monitoring, Exam Proctoring, Exam Proctoring Plus, Live Proctoring, and Expose AI; Plagiarism Detection & Proctoring | Customer Location Dependent: CAN, UK, EU | 2026-11-06 | | Janison Solutions | Optional third-party product available for purchase. Product(s): Janison Insights; Proctoring & Assessments | AU, SGP, UK, EU | 2026-11-06 | | K16 Solutions | Course Migration & Archiving; Optional third-party product available for purchase. Product(s): Scaffold Migration and Scaffold Archiving | Customer Location Dependent | 2026-11-06 | | Language IO | Global Support; Used by D2L for customer support, and translation services. | CAN | 2026-11-06 | | LearnWise Software International B.V. | AI Powered Tutoring, Feedback, Chat Support & Internal Analytics; Use by D2L for internal analytics and in the delivery of D2L Lumi products Product(s): Lumi Chat, Lumi Tutor, Lumi Feedback | UK, EU, US, AUS, CAN | 2026-11-06 | | [Microsoft 365](https://thirdpartyindex.com/vendors/microsoft.md) | Internal Operations; Used by D2L for corporate productivity & internal business operations. | CAN | 2026-11-06 | | [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Global Support; Used by D2L for IDP & SSO within Brightspace Community & connected tools. | CAN | 2026-11-06 | | Natterbox | Global Support; Used by D2L for customer support & telephony services. | UK | 2026-11-06 | | [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | ChatGPT Enterprise is used by D2L for conducting limited day-to day business operations and for MCP integration with other systems.; Internal Operations | United States | 2026-11-06 | | [OpenSesame](https://thirdpartyindex.com/vendors/opensesame.md) | Optional third-party product available for purchase. Product(s): OpenSesame Subscription, OpenSesame Plus 25, OpenSesame Plus 100, OpenSesame Plus Complete; eLearning Marketplace | US; EU | 2026-11-06 | | [Planhat](https://thirdpartyindex.com/vendors/planhat.md) | Internal Operations; Used by D2L for Client Relationship Management (CRM) and Global Support. | US | 2026-11-06 | | [Qualtrics XM](https://thirdpartyindex.com/vendors/qualtrics.md) | Global Support; Used by D2L to facilitate customer and support surveys. | CAN | 2026-11-06 | | Qwickly | Attendance, Engagement, and Reporting; Optional third-party product available for purchase. Product(s): Qwickly Attendance | US, UK, AUS | 2026-11-06 | | ReadSpeaker | Accessibility Tools; Optional third-party product available for purchase. Product(s): ReadSpeaker WebReader/DocReader, TextAid and Custom Voice | US | 2026-11-06 | | Results CX | Global Support; Used by D2L to provide customer support. | CAN, US, MEX | 2026-11-06 | | [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | Internal Operations & Support; Used by D2L for Client Relationship Management (CRM), and providing global support. | CAN | 2026-11-06 | | [Salesloft](https://thirdpartyindex.com/vendors/salesloft.md) | Internal Operations; Used by D2L for sales engagement and customer/prospect relationship management. This includes communication sequencing and meeting coordination. | US; EU | 2026-11-06 | | SchoolDay | Data Exchange Platform; Optional third-party product available for purchase. Product(s): GG4L Rostering Services and Grade Passback | CAN, US | 2026-11-06 | | Seesaw Learning | Early & Primary Learning Platform; Optional third-party product available for purchase. Product(s): Seesaw Instruction + Insights, Early Literacy, and English Language Development (ELD) | US, UK, AUS | 2026-11-06 | | ShuffleLabs | Application Integration; Optional third-party product available for purchase. Product(s): Brightspace Course Connector for Microsoft Teams | CAN, US, AUS, ROI, EU, SGP | 2026-11-06 | | [Smartsheet](https://thirdpartyindex.com/vendors/smartsheet.md) | Internal Operations; Used by D2L for project management, product development and professional services. | US; EU | 2026-11-06 | | Smiley Owl Tech S.L. | Optional third-party product available for purchase. Product(s): SMOWLTech Proctoring; Proctoring and Exam Integrity | EU | 2026-11-06 | | SupportNinja | End User Support; Used by D2L to provide customer support. | CAN | 2026-11-06 | | [Tableau](https://thirdpartyindex.com/vendors/tableau.md) | Internal Operations; Used by D2L for Customer data analysis, reporting and Business Intelligence (BI). | CAN | 2026-11-06 | | TollFreeForwarding.com | Global Support; Used by D2L for customer support & telephony. | US | 2026-11-06 | | [Vanta](https://thirdpartyindex.com/vendors/vanta.md) | Internal Operations; Used by D2L to manage trust and compliance related information. | US | 2026-11-06 | | [Workato](https://thirdpartyindex.com/vendors/workato.md) | Integration and Automation; Used by D2L to help deliver D2L Link. | US, AUS, EU | 2026-11-06 | | [YuJa Inc.](https://thirdpartyindex.com/vendors/yuja.md) | Content Accessibility & Proctoring; Optional third-party product available for purchase. Product(s): YuJa – Panorama and Verity | CAN, US, EU, AUS, SNG | 2026-11-06 | Read from ([evidence](https://thirdpartyindex.com/evidence/226945)). CSV: https://thirdpartyindex.com/vendors/d2l/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai ### Its own affiliates (1) - D2L Subsidiaries (Customer Location Dependent) ## Compliance As its trust center lists them. - Audited: SOC 2 Type II, ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, PCI DSS, Cyber Essentials ([evidence](https://thirdpartyindex.com/evidence/144303)) - Claimed: GDPR, CCPA/CPRA, Data Privacy Framework ([evidence](https://thirdpartyindex.com/evidence/144303)) ## Web Technologies D2L's homepage made 173 requests to 19 domains, and 14 services controlled by another company. Loaded on 2026-10-12 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 14 third parties by category: Analytics 4 (Google Cloud, Wingify, CaliberMind, Cloudflare); Marketing automation 2 (6Sense Insights, Inc., Salesloft); Advertising 1 (usually detected as Advertising: Xandr); Live chat 1 (Qualified.com, Inc.); Cookie compliance 1 (CookieFirst); Issue trackers 1 (usually detected as Issue trackers: Sentry); Performance 1 (reviewed: ShortPixel); RUM 1 (reviewed: New Relic); Video players 1 (reviewed: Vimeo); Widgets 1 (usually detected as Widgets: Navattic). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (14) - Qualified.com, Inc.: 33 requests to qualified.com; Qualified - 6Sense Insights, Inc.: 20 requests to 6sc.co, 6sense.com; 6sense - New Relic: 16 requests to newrelic.com, nr-data.net - Google Cloud: 15 requests to googlesyndication.com, googletagmanager.com, google-analytics.com; Google Analytics, Google Tag Manager (its subprocessor list names it too) - ShortPixel: 14 requests to shortpixel.ai - Wingify: 9 requests to visualwebsiteoptimizer.com; VWO - CookieFirst: 8 requests to cookiefirst.com; CookieFirst - CaliberMind: 3 requests to calibermind.com; CaliberMind - Salesloft: 3 requests to salesloft.com; Salesloft (its subprocessor list names it too) - Vimeo: 3 requests to vimeocdn.com - Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights - Navattic: 1 request to navattic.com - Sentry: 1 request to sentry.io - Xandr: 1 request to adnxs.com ### First party (1) - D2L: 45 requests to d2l.com; Cloudflare, GSAP, HSTS, HTTP/3, MySQL, New Relic, Open Graph, PHP, React, Salesforce Marketing Cloud Account Engagement, Segment 1.42.3-mr.2, Sentry, Speculative Loading 1.7.0, Swiper, WPML 5.1.0, WordPress, Yoast SEO 28.6, Yoast SEO Premium 28.6, jQuery 3.7.1 7 tracked companies loaded by the homepage are not in D2L's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (0) No tracked vendor lists it. ## Incidents reported by D2L's subprocessors Incidents reported in the last 30 days on their own status pages by 10 vendors D2L lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which D2L lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which D2L lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which D2L lists as a subprocessor, reported Latency in multiple services in the Japanese region (minor) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which D2L lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which D2L lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [OpenSesame](https://thirdpartyindex.com/vendors/opensesame#status), which D2L lists as a subprocessor, reported Degraded performance for the Marketplace and course launches (minor) - 2026-11-09: [Salesloft](https://thirdpartyindex.com/vendors/salesloft#status), which D2L lists as a subprocessor, reported Salesforce sync interruption for some customers (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which D2L lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-09: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which D2L lists as a subprocessor, reported We experienced an issue loading survey projects and the My Projects Page in the European region (no impact stated) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which D2L lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which D2L lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which D2L lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-05: [Workato](https://thirdpartyindex.com/vendors/workato#status), which D2L lists as a subprocessor, reported API Platform Performance Degradation (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which D2L lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-03: [Vanta](https://thirdpartyindex.com/vendors/vanta#status), which D2L lists as a subprocessor, reported Missing check results for GitHub pull requests (minor) - 2026-11-03: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which D2L lists as a subprocessor, reported EX project issues in the Western US region (minor) - 2026-11-03: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which D2L lists as a subprocessor, reported Legacy Results-Report export issues in FedRAMP environment (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which D2L lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-02: [OpenSesame](https://thirdpartyindex.com/vendors/opensesame#status), which D2L lists as a subprocessor, reported User's are unable to log into Oro Skills (minor) - 2026-11-02: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which D2L lists as a subprocessor, reported XM Directory Task issues in the Eastern US and United Kingdom regions (no impact stated) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which D2L lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [Workato](https://thirdpartyindex.com/vendors/workato#status), which D2L lists as a subprocessor, reported Webhooks Performance Degradation (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which D2L lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-29: [OpenSesame](https://thirdpartyindex.com/vendors/opensesame#status), which D2L lists as a subprocessor, reported Some launches are failing (no impact stated) - 2026-10-29: [Salesloft](https://thirdpartyindex.com/vendors/salesloft#status), which D2L lists as a subprocessor, reported Copilot – Calls not being recorded (major) - 2026-10-29: [Vanta](https://thirdpartyindex.com/vendors/vanta#status), which D2L lists as a subprocessor, reported Incorrect security-training and background-check test results (no impact stated) - 2026-10-29: [Workato](https://thirdpartyindex.com/vendors/workato#status), which D2L lists as a subprocessor, reported Intermittent errors in knowledge base search (minor) - 2026-10-27: [Workato](https://thirdpartyindex.com/vendors/workato#status), which D2L lists as a subprocessor, reported Issue with Genie Conversation History and AIRO Chats (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which D2L lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [Salesloft](https://thirdpartyindex.com/vendors/salesloft#status), which D2L lists as a subprocessor, reported Groove Dialer: Calls failing for some customers (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which D2L lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-26: [Class](https://thirdpartyindex.com/vendors/class#status), which D2L lists as a subprocessor, reported Security Update: Class Collaborate Not Affected by Critical PHP Vulnerabilities (CVE-2026-109618 & CVE-2026-109619) (no impact stated) - 2026-10-26: [Class](https://thirdpartyindex.com/vendors/class#status), which D2L lists as a subprocessor, reported Security Update: Critical PHP Vulnerabilities (CVE-2026-109618 & CVE-2026-109619) Patched (no impact stated) - 2026-10-26: [Salesloft](https://thirdpartyindex.com/vendors/salesloft#status), which D2L lists as a subprocessor, reported Pipeline Lag (minor) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which D2L lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which D2L lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which D2L lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [OpenSesame](https://thirdpartyindex.com/vendors/opensesame#status), which D2L lists as a subprocessor, reported Service degradation with Curate with AI Feature (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which D2L lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-23: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which D2L lists as a subprocessor, reported Salesforce Integration issues in all regions (minor) - 2026-10-23: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which D2L lists as a subprocessor, reported Customer Hub Issues (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which D2L lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which D2L lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb#status), which D2L lists as a subprocessor, reported Email notifications for SLOs, Triggers, and Anomaly Detection not sending (major) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which D2L lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which D2L lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [OpenSesame](https://thirdpartyindex.com/vendors/opensesame#status), which D2L lists as a subprocessor, reported Issue relaunching courses on Mobile (major) - 2026-10-21: [Class](https://thirdpartyindex.com/vendors/class#status), which D2L lists as a subprocessor, reported Collaborate - (EU) Single Session Server Taken Out of Service (no impact stated) - 2026-10-21: [Vanta](https://thirdpartyindex.com/vendors/vanta#status), which D2L lists as a subprocessor, reported Stale data for CloudflareDomainInventory and CloudflareZoneRule (major) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which D2L lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which D2L lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Honorlock Online Proctoring](https://thirdpartyindex.com/vendors/honorlock-online-proctoring#status), which D2L lists as a subprocessor, reported Proactive Outage (minor) - 2026-10-21: [Drieam](https://thirdpartyindex.com/vendors/drieam#status), which D2L lists as a subprocessor, reported PHP security vulnerabilities (CVE announcement of 20 October) – Drieam applications not affected (no impact stated) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which D2L lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-20: [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb#status), which D2L lists as a subprocessor, reported Slowness in US region (major) - 2026-10-20: [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb#status), which D2L lists as a subprocessor, reported Degraded event ingest (major) - 2026-10-20: [Workato](https://thirdpartyindex.com/vendors/workato#status), which D2L lists as a subprocessor, reported Genie and AIRO Not Responding in Workato UI (no impact stated) - 2026-10-20: [Workato](https://thirdpartyindex.com/vendors/workato#status), which D2L lists as a subprocessor, reported Log Processing Service Degradation (minor) - 2026-10-19: [Salesloft](https://thirdpartyindex.com/vendors/salesloft#status), which D2L lists as a subprocessor, reported MS Teams Calls Not Being Recorded (major) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which D2L lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which D2L lists as a subprocessor, reported Discover Connector issues (minor) - 2026-10-16: [Workato](https://thirdpartyindex.com/vendors/workato#status), which D2L lists as a subprocessor, reported Errors in AI by Workato Analyze text action (minor) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which D2L lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-14: [OpenSesame](https://thirdpartyindex.com/vendors/opensesame#status), which D2L lists as a subprocessor, reported Course launches are failing (critical) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which D2L lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [Salesloft](https://thirdpartyindex.com/vendors/salesloft#status), which D2L lists as a subprocessor, reported Certain users are unable to access Conversation Intelligence from within Salesloft/Clari (major) - 2026-10-14: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which D2L lists as a subprocessor, reported Copied report generation issues in all regions (no impact stated) - 2026-10-14: [Workato](https://thirdpartyindex.com/vendors/workato#status), which D2L lists as a subprocessor, reported Issues with AI by Workato (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which D2L lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which D2L lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/d2l --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api