# Dash0

Dash0 declares [9 subprocessors](https://thirdpartyindex.com/vendors/dash0#subprocessors), plus 1 of its own affiliates, in [its subprocessor list](https://trust.dash0.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/165816)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare). No published changes since we first read it on 2026-09-22. [4 tracked vendors](https://thirdpartyindex.com/vendors/dash0#used-by) name Dash0 as a subprocessor, including [Crossbeam](https://thirdpartyindex.com/vendors/crossbeam), [Synthflow](https://thirdpartyindex.com/vendors/synthflow) and [Falconer](https://thirdpartyindex.com/vendors/falconer).

Dash0 (dash0.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/dash0
- Documents last verified: 2026-11-11
- Transparency rating: 100/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 5/5; Pages still reachable 8/8
- Supply chain: relies on 9 tracked vendors directly, 96 within two hops, 331 within three; 4 tracked vendors rely on it directly, 18 within two hops, 44 within three
- Cite as: Dash0, Third Party Index, https://thirdpartyindex.com/vendors/dash0 (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.dash0.com/ | 2026-11-11 | 2026-10-27 |
| Subprocessor list | https://trust.dash0.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57 | 2026-11-11 | 2026-10-27 |
| Data processing addendum | https://www.dash0.com/policies/dpa-2026-06-02.pdf | 2026-11-11 | 2026-09-22 |
| Privacy policy | https://www.dash0.com/policies/privacy | 2026-11-11 | 2026-11-10 |
| Terms | https://www.dash0.com/policies/terms-product | 2026-11-11 | 2026-11-10 |
| Security page | https://www.dash0.com/security | 2026-11-11 | 2026-11-10 |
| security.txt | https://www.dash0.com/.well-known/security.txt | 2026-11-11 | 2026-09-22 |
| Status page | https://dash0status.com/ | 2026-11-11 | 2026-11-11 |
| Security advisories | https://www.dash0.com/policies/vulnerability-disclosure.pdf | 2026-11-11 | 2026-09-22 |

## Subprocessors (9)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud Infrastructure | United States of America and Ireland | 2026-10-01 |
| [Clerk](https://thirdpartyindex.com/vendors/clerk.md) | Authentication and User Management | United States of America | 2026-09-22 |
| [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | AI Gateway | United States of America | 2026-09-22 |
| [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud Infrastructure | United States of America and Netherlands | 2026-10-01 |
| [HubSpot](https://thirdpartyindex.com/vendors/hubspot.md) | Customer Request Processing | United States of America | 2026-09-22 |
| [Modal](https://thirdpartyindex.com/vendors/modal.md) | Sandboxing AI executions | United States of America and European Economic Area | 2026-09-22 |
| [Plain](https://thirdpartyindex.com/vendors/plain.md) | Customer Support (Issue Tickets) | United States of America | 2026-09-22 |
| [Slack](https://thirdpartyindex.com/vendors/slack.md) | Customer Support (Instant Messaging) | United States of America | 2026-09-22 |
| [Vercel](https://thirdpartyindex.com/vendors/vercel.md) | Frontend Cloud | United States of America | 2026-09-22 |

Read from ([evidence](https://thirdpartyindex.com/evidence/13128)). CSV: https://thirdpartyindex.com/vendors/dash0/subprocessors.csv

### Its own affiliates (1)

- Dash0 GmbH (Germany)

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, ISO/IEC 27001, PCI DSS ([evidence](https://thirdpartyindex.com/evidence/4382))
- Claimed: HIPAA, GDPR ([evidence](https://thirdpartyindex.com/evidence/4382))

## Web Technologies

Dash0's homepage made 147 requests to 11 domains, and 5 services controlled by another company. Loaded on 2026-11-09 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

5 third parties by category: Advertising 2 (Google Cloud, Microsoft); Analytics 2 (Leadfeeder, LinkedIn); Cookie compliance 1 (Cookiebot). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (5)

- Google Cloud: 11 requests to google.com, doubleclick.net, googletagmanager.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too)
- Microsoft: 8 requests to bing.com, clarity.ms; Microsoft Advertising
- Cookiebot: 4 requests to cookiebot.com; Cookiebot 1
- Leadfeeder: 4 requests to lfeeder.com; Leadfeeder
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag

### First party (1)

- Dash0: 117 requests to dash0.com, dash0status.com; Clerk 6.41.0, HSTS, Microsoft Clarity, Next.js 16.4.3, Next.js App Router, Open Graph, Priority Hints, RSS, React, Vercel, Webpack

4 tracked companies loaded by the homepage are not in Dash0's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (4)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Crossbeam](https://thirdpartyindex.com/vendors/crossbeam.md): Platform/Monitoring services
- [Falconer](https://thirdpartyindex.com/vendors/falconer.md)
- [Synthflow](https://thirdpartyindex.com/vendors/synthflow.md): Observability and monitoring
- [Weaviate](https://thirdpartyindex.com/vendors/weaviate.md): Infrastructure; Observability and system monitoring

## Service status

Incidents it reported on its own status page.

- Last 90 days: 5 reported incidents (2 major or critical, 2 minor, 1 with no impact stated)
- Typical time to resolve: 2 h 18 min
- Status page last read: 2026-11-12
- 2026-10-22: Frontend slow or not loading (major)
- 2026-09-17: Spans ingestion delay in AWS eu-west-1 region (minor)
- 2026-09-08: Data ingestion issue in eu-central-1 (major)
- 2026-09-01: We are experiencing slowness for UI due to an issue with our identity provider. (minor)
- 2026-08-16: Delay in Notification Delivery in US-WEST-2 (no impact stated)
- 2026-07-29: Frontend slow or unavailable (major)
- 2026-07-20: Transient failures in alert rule evaluations in \`eu-west-1\` (no impact stated)
- 2026-07-20: Alert Delivery and Evaluation is disrupted in eu-central-1 (no impact stated)

## Incidents reported by Dash0's subprocessors

Incidents reported in the last 30 days on their own status pages by 5 vendors Dash0 lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-10: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Dash0 lists as a subprocessor, reported Elevated Sandbox and Blob request latency and errors (minor)
- 2026-11-10: [Modal](https://thirdpartyindex.com/vendors/modal#status), which Dash0 lists as a subprocessor, reported Some Sandboxes experiencing creation failures (minor)
- 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Dash0 lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-11-09: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Dash0 lists as a subprocessor, reported Help Center errors (no impact stated)
- 2026-11-09: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Dash0 lists as a subprocessor, reported Intermittent API errors on write actions (minor)
- 2026-11-05: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Dash0 lists as a subprocessor, reported Build delays and degraded Vercel Dashboard performance (minor)
- 2026-11-04: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Dash0 lists as a subprocessor, reported Delays in incoming emails (minor)
- 2026-11-03: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Dash0 lists as a subprocessor, reported Some Sidekick requests failing (minor)
- 2026-11-03: [Clerk](https://thirdpartyindex.com/vendors/clerk#status), which Dash0 lists as a subprocessor, reported Elevated error rates for authentication requests (minor)
- 2026-11-02: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Dash0 lists as a subprocessor, reported Delays receiving Slack messages in Plain (minor)
- 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Dash0 lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated)
- 2026-10-30: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Dash0 lists as a subprocessor, reported Reporting data delayed (minor)
- 2026-10-29: [Clerk](https://thirdpartyindex.com/vendors/clerk#status), which Dash0 lists as a subprocessor, reported SMS Delivery Issues (major)
- 2026-10-29: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Dash0 lists as a subprocessor, reported Elevated errors across the Plain app, API and help centers (major)
- 2026-10-28: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Dash0 lists as a subprocessor, reported Degraded AI features (minor)
- 2026-10-23: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Dash0 lists as a subprocessor, reported Delays in Logs and Observability data (minor)
- 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Dash0 lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-10-22: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Dash0 lists as a subprocessor, reported Search results may be missing recent conversations (minor)
- 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Dash0 lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated)
- 2026-10-21: [Clerk](https://thirdpartyindex.com/vendors/clerk#status), which Dash0 lists as a subprocessor, reported Issues with Documentation "Ask AI" (minor)
- 2026-10-19: [Modal](https://thirdpartyindex.com/vendors/modal#status), which Dash0 lists as a subprocessor, reported Web functions degraded (minor)
- 2026-10-14: [Modal](https://thirdpartyindex.com/vendors/modal#status), which Dash0 lists as a subprocessor, reported Kimi K3 shared endpoint downtime (major)
- 2026-10-14: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Dash0 lists as a subprocessor, reported Delayed processing of some thread events (minor)
- 2026-10-14: [Modal](https://thirdpartyindex.com/vendors/modal#status), which Dash0 lists as a subprocessor, reported Kimi K3 shared endpoint is degraded (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/dash0

## Security contact

From its security.txt (https://www.dash0.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/4396)):

- Contact: mailto:security@dash0.com
- Disclosure policy: https://www.dash0.com/policies/vulnerability-disclosure.pdf
- Languages: en
- Valid until 2027-04-21

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api