# Datarails

Datarails (datarails.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/datarails
- Documents last verified: 2026-10-06
- Transparency rating: 71/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 9 tracked vendors directly, 84 within two hops, 327 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Datarails, Third Party Index, https://thirdpartyindex.com/vendors/datarails (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.datarails.com/sub-processors/ | 2026-10-06 | 2026-10-06 |
| Data processing addendum | https://www.datarails.com/data-processing-agreement-6/ | 2026-10-06 | 2026-10-06 |
| Privacy policy | https://www.datarails.com/privacy-policy/ | 2026-10-06 | 2026-10-06 |
| Terms | https://www.datarails.com/terms-of-service-2/ | 2026-10-06 | 2026-10-06 |

## Subprocessors (12)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | DNS routing, network optimization, and DDoS edge security. | Worldwide, automatically managed by geo location | 2026-10-06 |
| [Descope](https://thirdpartyindex.com/vendors/descope.md) | Identity and access management, user authentication, single sign-on (SSO), and multi-factor authentication (MFA). | United States | 2026-10-06 |
| Groundcover | Observability system (logs, metrics, traces) | United States (Datarails subscription) | 2026-10-06 |
| [Microsoft Azure (including OpenAI Azure)](https://thirdpartyindex.com/vendors/microsoft.md) (AI model provider: Azure OpenAI) | Infrastructure, hosting, and AI-powered product features. | United States, Canada and UK | 2026-10-06 |
| [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel.md) | Product usage analytics and user behavior tracking. | EU | 2026-10-06 |
| MongoAtlas | Database hosting for application data and AI conversation sessions | United States, Canada and UK (Determined by Azure location) | 2026-10-06 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI-powered data analysis, prompt responses, and text generation. | United States | 2026-10-06 |
| [Quarterzip](https://thirdpartyindex.com/vendors/quarterzip.md) | AI-powered customer onboarding, user adoption, customer engagement, and post-sales guidance. | United States | 2026-10-06 |
| TrustNet | Managed Security Operations Center (SOC) logs and threat monitoring. | United States, Canada and UK (Determined by Azure location) | 2026-10-06 |
| [Twilio (SendGrid)](https://thirdpartyindex.com/vendors/twilio.md) | Email delivery and inbound email processing for customer communications and integrations. | United States, Europe | 2026-10-06 |
| [Workato](https://thirdpartyindex.com/vendors/workato.md) | Workflow automation and integration between Customer systems and the Datarails platform. | United States | 2026-10-06 |
| [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | Customer support ticket management, customer communications, issue tracking, and support request handling. | EEA (Frankfurt) | 2026-10-06 |

Read from ([evidence](https://thirdpartyindex.com/evidence/51314)). CSV: https://thirdpartyindex.com/vendors/datarails/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai

### Its own affiliates (1)

- Datarails Inc. (Israel; United States)

## Subprocessor of (0)

No tracked vendor lists it.

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api