# Decagon

Decagon declares [27 subprocessors](https://thirdpartyindex.com/vendors/decagon#subprocessors) in [its subprocessor list](https://trust.decagon.ai/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/66247)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). The list last changed on 2026-09-27: 2 added, 0 removed. [5 tracked vendors](https://thirdpartyindex.com/vendors/decagon#used-by) name Decagon as a subprocessor, including [GitLab](https://thirdpartyindex.com/vendors/gitlab), [Webflow](https://thirdpartyindex.com/vendors/webflow) and [Figma](https://thirdpartyindex.com/vendors/figma).

Decagon (decagon.ai): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/decagon
- Documents last verified: 2026-11-12
- Transparency rating: 83/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 26 tracked vendors directly, 196 within two hops, 506 within three; 5 tracked vendors rely on it directly, 87 within two hops, 176 within three
- Cite as: Decagon, Third Party Index, https://thirdpartyindex.com/vendors/decagon (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.decagon.ai/ | 2026-11-11 | 2026-11-11 |
| Subprocessor list | https://trust.decagon.ai/subprocessors | 2026-11-11 | 2026-10-08 |
| Privacy policy | https://decagon.ai/legal/privacy | 2026-11-11 | 2026-11-11 |
| Security page | https://decagon.ai/security | 2026-11-11 | 2026-11-11 |
| security.txt | https://decagon.ai/.well-known/security.txt | 2026-11-11 | 2026-09-23 |
| Status page | https://status.decagon.ai/ | 2026-11-12 | 2026-11-12 |

## Subprocessors (27)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud provider; Infrastructure Provider providing hosting services, storage and AI services | US, EU | 2026-10-08 |
| [Anthropic PBC](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | Large Language Model and AI services | US, EU | 2026-10-08 |
| [Applied Compute, Inc](https://thirdpartyindex.com/vendors/applied-compute.md) | Large Language Model Inference Service; Model Inference Service | US, EU | 2026-10-08 |
| [Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Cloud provider; Infrastructure Provider providing hosting services and storage | US, EU | 2026-10-08 |
| [Baseten](https://thirdpartyindex.com/vendors/baseten.md) (AI model provider: Baseten) | LLM Model Finetuning; Model hosting provider | US, EU | 2026-10-08 |
| [Basis Theory, Inc.](https://thirdpartyindex.com/vendors/basis-theory.md) | Provides a programmable tokenization vault and API platform that Decagon uses to support PCI DSS compliance; Storage and processing for compliance-restricted data | US | 2026-10-08 |
| [Cartesia](https://thirdpartyindex.com/vendors/cartesia.md) | Text-to-speech AI services | US | 2026-10-08 |
| [Clerk](https://thirdpartyindex.com/vendors/clerk.md) | Authentication and SSO provider | US | 2026-10-08 |
| [Clickhouse, Inc.](https://thirdpartyindex.com/vendors/clickhouse.md) | Online analytics database for insights dashboard and analytics | US, Netherlands | 2026-10-08 |
| [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | Cloud monitoring; Network security, DDoS prevention, caching | US | 2026-10-08 |
| Cognition AI | Autonomous AI engineering platform | US | 2026-10-08 |
| [Cohere Inc.](https://thirdpartyindex.com/vendors/cohere.md) (AI model provider: Cohere) | Large Language Model and AI services | US | 2026-10-08 |
| [CoreWeave](https://thirdpartyindex.com/vendors/coreweave.md) | Infrastructure Provider providing hosting services, storage and AI services | US, EU | 2026-10-08 |
| [Databricks](https://thirdpartyindex.com/vendors/databricks.md) | Large Language Model Inference Service; Model Inference Service | US, EU | 2026-10-08 |
| [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs.md) (AI model provider: ElevenLabs) | Text-to-speech AI services | US, EU | 2026-10-08 |
| [Fireworks](https://thirdpartyindex.com/vendors/fireworks.md) (AI model provider: Fireworks) | Cloud environment for hosting models; Model Hosting | US | 2026-10-08 |
| [Google Cloud Platform](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud hosting provider; Infrastructure Provider providing hosting services, storage and AI services | US, EU | 2026-10-08 |
| [Hex](https://thirdpartyindex.com/vendors/hex.md) | Business Data Analytics; Platform for data science and analytics | US | 2026-10-08 |
| [Modal Labs, Inc.](https://thirdpartyindex.com/vendors/modal.md) | LLM Model Finetuning; Model hosting provider | US, EU | 2026-10-08 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Large Language Model and AI services; Large language models and AI provider | US, EU | 2026-10-08 |
| [Redis](https://thirdpartyindex.com/vendors/redis.md) | Distributed caching provider | US, EU | 2026-10-08 |
| [Soniox](https://thirdpartyindex.com/vendors/soniox.md) | AI Model Provider; Real-time speech-to-text, text-to-speech, and translation | US | 2026-10-08 |
| [Together Computer Inc](https://thirdpartyindex.com/vendors/together-ai.md) (AI model provider: Together AI) | LLM Model Finetuning; Model hosting provider | US, EU | 2026-10-08 |
| [Twilio](https://thirdpartyindex.com/vendors/twilio.md) | Telecommunication infrastructure and call routing services; Telecommunications | US, EU | 2026-10-08 |
| [Vercel](https://thirdpartyindex.com/vendors/vercel.md) | Infrastructure Provider providing hosting services; Infrastructure Provider providing hosting services and AI services | US, EU | 2026-10-08 |
| [WorkOS](https://thirdpartyindex.com/vendors/workos.md) | Authentication and SSO provider | US | 2026-10-08 |
| [xAI](https://thirdpartyindex.com/vendors/spacexai.md) (AI model provider: xAI) | Cloud provider; Large language model and AI inference services | US | 2026-10-08 |

Read from ([evidence](https://thirdpartyindex.com/evidence/66247)). CSV: https://thirdpartyindex.com/vendors/decagon/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 8. All vendors that list one: https://thirdpartyindex.com/ai

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, ISO/IEC 27001, PCI DSS ([evidence](https://thirdpartyindex.com/evidence/7656))
- Claimed: HIPAA, GDPR, CCPA/CPRA ([evidence](https://thirdpartyindex.com/evidence/7656))

## Web Technologies

Decagon's homepage made 157 requests to 35 domains, 15 services controlled by another company, and 1 domain not identified. Loaded on 2026-11-10 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

15 third parties by category: Advertising 5 (Google Cloud, Podscribe, OpenAI, MNTN, Inc., X Corp.); Analytics 5 (LinkedIn, Meta, Unify, Primer Labs, Inc., Roadway AI); Marketing automation 1 (HubSpot); A/B Testing 1 (Webflow); CDN 1 (jsDelivr); Form builders 1 (Default); Security 1 (usually detected as Security: Amazon Web Services). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (15)

- Webflow: 98 requests to website-files.com, intellimize.co, d3e54v103j8qbb.cloudfront.net; Intellimize, Webflow 1.6.0, jQuery 3.5.1
- Google Cloud: 16 requests to google.com, googletagmanager.com, doubleclick.net, youtube.com, ajax.googleapis.com, storage.googleapis.com; DoubleClick Floodlight, Google Analytics, Google Font API, Google Hosted Libraries, Google Tag Manager, YouTube (its subprocessor list names it too)
- HubSpot: 15 requests to hsforms.com, hubspot.com, hscollectedforms.net, hs-analytics.net, hs-banner.com, hs-scripts.com, hsadspixel.net, hsforms.net, hubapi.com; HubSpot
- LinkedIn: 4 requests to licdn.com, linkedin.com; Linkedin Insight Tag
- Default: 3 requests to default.com; Default (default.com)
- Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.439
- Podscribe: 3 requests to pdscrb.com, d34r8q7sht0t9k.cloudfront.net; Podscribe
- jsDelivr: 3 requests to jsdelivr.net; jsDelivr
- OpenAI: 2 requests to openai.com; ChatGPT Ads Measurement Pixel (its subprocessor list names it too)
- Unify: 2 requests to unifyintent.com; Unify
- Amazon Web Services: 1 request to on.aws (its subprocessor list names it too)
- MNTN, Inc.: 1 request to mountain.com; Mountain
- Primer Labs, Inc.: 1 request to sayprimer.com; Primer
- Roadway AI: 1 request to roadwayai.com; Roadway AI
- X Corp.: 1 request to ads-twitter.com; Twitter Ads

### Unknown (1)

Domains not identified yet: hubspotonwebflow.com

### First party (1)

- Decagon: 1 request to decagon.ai; Cloudflare, GSAP 3.15.0, HSTS, LottieFiles, Open Graph, Swiper, Three.js 182, Vercel, Webpack, core-js 3.32.2

7 tracked companies loaded by the homepage are not in Decagon's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (5)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Figma](https://thirdpartyindex.com/vendors/figma.md): Self-serve automation for customer support inquiries
- [GitLab](https://thirdpartyindex.com/vendors/gitlab.md): First-Line Customer Support Agent
- [Noom](https://thirdpartyindex.com/vendors/noom.md): Automated customer support platform. Data elements: user access code, email address, and all end user communication through the platform.
- [Ramp](https://thirdpartyindex.com/vendors/ramp.md): AI support agent\*
- [Webflow](https://thirdpartyindex.com/vendors/webflow.md): Customer support chatbot

## Service status

Incidents it reported on its own status page.

- Last 90 days: 18 reported incidents (1 major or critical, 16 minor, 1 with no impact stated)
- Typical time to resolve: 1 h 23 min
- Status page last read: 2026-11-12
- 2026-11-11: Investigating Issue with Voice Conversation Closure (minor)
- 2026-11-09: API Instability — Resolved (no impact stated)
- 2026-09-23: Investigating High Latency with Voice Agent Responses (minor)
- 2026-09-18: Investigating Issue with Admin Portal (major)
- 2026-09-15: Voice & Chat Service Disruption (minor)
- 2026-09-14: Investigating Issue with Intermittent Failures (minor)
- 2026-09-09: Delays in Conversation Search, Filtering, and Reporting (minor)
- 2026-09-02: Conversations Not Loading in Dashboard (minor)

## Incidents reported by Decagon's subprocessors

Incidents reported in the last 30 days on their own status pages by 13 vendors Decagon lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-12: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor)
- 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Failures from Twilio 10DLC to AT&T United States (minor)
- 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor)
- 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Decagon lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor)
- 2026-11-11: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Kimi K3.1 Pro (minor)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Decagon lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor)
- 2026-11-11: [Baseten](https://thirdpartyindex.com/vendors/baseten#status), which Decagon lists as a subprocessor, reported Model APIs are down for all models (critical)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Voice Call Failures in JP1 (minor)
- 2026-11-11: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Decagon lists as a subprocessor, reported Provisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor)
- 2026-11-11: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-11-11: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated)
- 2026-11-11: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Decagon lists as a subprocessor, reported Scribe v3 Live outage (major)
- 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Decagon lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated)
- 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Issue resolved (minor)
- 2026-11-10: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Decagon lists as a subprocessor, reported Elevated Sandbox and Blob request latency and errors (minor)
- 2026-11-10: [Modal](https://thirdpartyindex.com/vendors/modal#status), which Decagon lists as a subprocessor, reported Some Sandboxes experiencing creation failures (minor)
- 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor)
- 2026-11-10: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-11-10: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Decagon lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Decagon lists as a subprocessor, reported Elevated Errors On API (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Decagon lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor)
- 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor)
- 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Decagon lists as a subprocessor, reported Elevated errors with image generation (minor)
- 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor)
- 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Decagon lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor)
- 2026-11-08: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor)
- 2026-11-07: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Decagon lists as a subprocessor, reported Intermittent 503 errors in certain regions (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor)
- 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor)
- 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash US (minor)
- 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-11-06: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor)
- 2026-11-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Decagon lists as a subprocessor, reported Choppy audio on Agent conversations using Eleven v4 Turbo (minor)
- 2026-11-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Decagon lists as a subprocessor, reported Choppy audio on Agent conversations using Eleven v4 Turbo (minor)
- 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Decagon lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor)
- 2026-11-06: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Notification Logs Unavailable in Console (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-11-05: [Baseten](https://thirdpartyindex.com/vendors/baseten#status), which Decagon lists as a subprocessor, reported Elevated errors for Kimi-K3 on Model APIs. \*\*Dedicated Inference is not affected\*\* (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor)
- 2026-11-05: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Decagon lists as a subprocessor, reported Build delays and degraded Vercel Dashboard performance (minor)
- 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Decagon lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor)
- 2026-11-05: [CoreWeave](https://thirdpartyindex.com/vendors/coreweave#status), which Decagon lists as a subprocessor, reported Storage Service Degradation (no impact stated)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash US (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Decagon lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor)
- 2026-11-04: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Delayed Email Validation History (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor)
- 2026-11-04: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Decagon lists as a subprocessor, reported Intermittent Sign in issue (no impact stated)
- 2026-11-04: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-11-03: [Clerk](https://thirdpartyindex.com/vendors/clerk#status), which Decagon lists as a subprocessor, reported Elevated error rates for authentication requests (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Media Streams Audio Delays (minor)
- 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Decagon lists as a subprocessor, reported File upload errors in ChatGPT (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated)
- 2026-11-02: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Decagon lists as a subprocessor, reported SQL Console database connection outage (minor)
- 2026-11-02: [CoreWeave](https://thirdpartyindex.com/vendors/coreweave#status), which Decagon lists as a subprocessor, reported Object Storage Service Degradation in US-EAST-04 (no impact stated)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor)
- 2026-11-02: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor)
- 2026-11-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor)
- 2026-10-31: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-10-31: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-30: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service degradation (no impact stated)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Decagon lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor)
- 2026-10-30: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Decagon lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-30: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-30: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Decagon lists as a subprocessor, reported ElevenCreative - Image & Video - Degraded performance (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor)
- 2026-10-29: [Clerk](https://thirdpartyindex.com/vendors/clerk#status), which Decagon lists as a subprocessor, reported SMS Delivery Issues (major)
- 2026-10-29: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Decagon lists as a subprocessor, reported SSO Profile API Timeouts (major)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor)
- 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Decagon lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor)
- 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor)
- 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor)
- 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor)
- 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Twilio Console Errors (no impact stated)
- 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Decagon lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor)
- 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Decagon lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Decagon lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor)
- 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Decagon lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Decagon lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor)
- 2026-10-27: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor)
- 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor)
- 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor)
- 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Decagon lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor)
- 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor)
- 2026-10-25: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor)
- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Decagon lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major)
- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Decagon lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Decagon lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Decagon lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major)
- 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Decagon lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Decagon lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Decagon lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor)
- 2026-10-23: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Decagon lists as a subprocessor, reported Delays in Logs and Observability data (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor)
- 2026-10-23: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Decagon lists as a subprocessor, reported Elevated errors across SSO and AuthKit (major)
- 2026-10-23: [Cartesia](https://thirdpartyindex.com/vendors/cartesia#status), which Decagon lists as a subprocessor, reported Elevated latency for instant voice cloning (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor)
- 2026-10-23: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor)
- 2026-10-23: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Decagon lists as a subprocessor, reported Degraded support ticket submission and response (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Decagon lists as a subprocessor, reported Delays in customer support responses (no impact stated)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-23: [Baseten](https://thirdpartyindex.com/vendors/baseten#status), which Decagon lists as a subprocessor, reported Elevated errors for US-only GLM 5.3 Flash on Model APIs (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor)
- 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor)
- 2026-10-22: [CoreWeave](https://thirdpartyindex.com/vendors/coreweave#status), which Decagon lists as a subprocessor, reported Facility power incident impacting services in US-EAST-15A (no impact stated)
- 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Decagon lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Decagon lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor)
- 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported RCS Inbound Events Delayed (minor)
- 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Decagon lists as a subprocessor, reported Elevated errors affecting Connectors (minor)
- 2026-10-22: [Cartesia](https://thirdpartyindex.com/vendors/cartesia#status), which Decagon lists as a subprocessor, reported Managed Agents with OpenAI LLMs may see degraded performance (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Decagon lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor)
- 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Billing Delays (no impact stated)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor)
- 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor)
- 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor)
- 2026-10-21: [Clerk](https://thirdpartyindex.com/vendors/clerk#status), which Decagon lists as a subprocessor, reported Issues with Documentation "Ask AI" (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Decagon lists as a subprocessor, reported Authentication errors for some users (major)
- 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Decagon lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Decagon lists as a subprocessor, reported Marketing website (no impact stated)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Decagon lists as a subprocessor, reported Inbound Twilio calls experiencing intermittent connection failures (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Decagon lists as a subprocessor, reported Claude MCP connection not working (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Decagon lists as a subprocessor, reported EU - STT - Increase in latency in the EU Residency for Speech-to-Text requests (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Decagon lists as a subprocessor, reported EU Agents disruption in SIP calls (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Decagon lists as a subprocessor, reported Instant Voice Clone creation failures (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Decagon lists as a subprocessor, reported Request failures with the V3 model (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Decagon lists as a subprocessor, reported \[Isolated environments\] Issue with voices on EU and India Residency environments (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Decagon lists as a subprocessor, reported Increased Rate of LLM Failure Errors on Agent Platform Calls (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Decagon lists as a subprocessor, reported Increased Dubbing Latency and Failure Rate (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Decagon lists as a subprocessor, reported Website Slowness and API Request Latency (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Decagon lists as a subprocessor, reported Website authentication rejecting all frontend requests (critical)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Decagon lists as a subprocessor, reported ElevenReader Elevated Error Rates (no impact stated)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Decagon lists as a subprocessor, reported Some support request forms may be unavailable (no impact stated)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Decagon lists as a subprocessor, reported EU Residency - Conversation history not showing for recent calls (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Decagon lists as a subprocessor, reported Elevated error rate for Eleven Multilingual v2 model (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Decagon lists as a subprocessor, reported Some TTS requests seeing increased latency (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Decagon lists as a subprocessor, reported Agent SIP Conversation Disruption (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Decagon lists as a subprocessor, reported EU Residency - Issue with the Agents platform, TTS and Scribe in the EU residency server (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Decagon lists as a subprocessor, reported Payment Issues (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Decagon lists as a subprocessor, reported Increased error rate for Forced Alignment (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Decagon lists as a subprocessor, reported Increased API error rate (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Decagon lists as a subprocessor, reported Elevated error rates querying voices (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Decagon lists as a subprocessor, reported Elevated error rates for TTS v3, Dubbing, STT (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Decagon lists as a subprocessor, reported Transfer to Human not working correctly (major)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Decagon lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Decagon lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor)
- 2026-10-21: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor)
- 2026-10-21: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Decagon lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor)
- 2026-10-21: [Baseten](https://thirdpartyindex.com/vendors/baseten#status), which Decagon lists as a subprocessor, reported Elevated errors on DeepSeek V4 Flash on Model APIs (minor)
- 2026-10-21: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor)
- 2026-10-21: [Baseten](https://thirdpartyindex.com/vendors/baseten#status), which Decagon lists as a subprocessor, reported Elevated errors for image requests on multiple Model APIs (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor)
- 2026-10-20: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-10-20: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor)
- 2026-10-20: [Baseten](https://thirdpartyindex.com/vendors/baseten#status), which Decagon lists as a subprocessor, reported DeepSeek V4.1 Flash Fast Outage on Model APIs (major)
- 2026-10-20: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor)
- 2026-10-20: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Decagon lists as a subprocessor, reported Google Cloud Outage (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor)
- 2026-10-20: [Baseten](https://thirdpartyindex.com/vendors/baseten#status), which Decagon lists as a subprocessor, reported Elevated errors on Model APIs (minor)
- 2026-10-20: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Elevated latency on some serverless models (no impact stated)
- 2026-10-19: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor)
- 2026-10-19: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Decagon lists as a subprocessor, reported Elevated AuthKit Error Rates (major)
- 2026-10-19: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor)
- 2026-10-19: [Modal](https://thirdpartyindex.com/vendors/modal#status), which Decagon lists as a subprocessor, reported Web functions degraded (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor)
- 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Decagon lists as a subprocessor, reported File Download errors (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-19: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-18: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-18: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor)
- 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor)
- 2026-10-17: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-17: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor)
- 2026-10-15: [Cartesia](https://thirdpartyindex.com/vendors/cartesia#status), which Decagon lists as a subprocessor, reported Playground unavailable (critical)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Email suppression issues (no impact stated)
- 2026-10-15: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Decagon lists as a subprocessor, reported Radar SMS challenge failures for phone numbers in mainland China (+86) (major)
- 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Decagon lists as a subprocessor, reported Widespread feature degradation (major)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor)
- 2026-10-15: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-15: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-15: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor)
- 2026-10-14: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported CSP outage affecting multiple serverless models (minor)
- 2026-10-14: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor)
- 2026-10-14: [Modal](https://thirdpartyindex.com/vendors/modal#status), which Decagon lists as a subprocessor, reported Kimi K3 shared endpoint downtime (major)
- 2026-10-14: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Decagon lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Decagon lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Decagon lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor)
- 2026-10-14: [Modal](https://thirdpartyindex.com/vendors/modal#status), which Decagon lists as a subprocessor, reported Kimi K3 shared endpoint is degraded (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor)
- 2026-10-14: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-10-13: [CoreWeave](https://thirdpartyindex.com/vendors/coreweave#status), which Decagon lists as a subprocessor, reported Kubeconfig download failures (no impact stated)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Decagon lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor)
- 2026-10-13: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Decagon lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-10-13: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Decagon lists as a subprocessor, reported Multiple US endpoints experiencing timeouts and latency (major)

## Recent changes

Changes to its documents and subprocessor list since monitoring began.

- 2026-09-27: Added subprocessor: Applied Compute, Inc ([evidence](https://thirdpartyindex.com/evidence/9742))
- 2026-09-27: Added subprocessor: Databricks ([evidence](https://thirdpartyindex.com/evidence/9742))

Feed: https://thirdpartyindex.com/vendors/decagon/changes.atom

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/decagon

## Security contact

From its security.txt (https://decagon.ai/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/7641)):

- Contact: mailto:security@decagon.ai
- Disclosure policy: https://decagon.ai/legal/security
- Encryption key: https://decagon.ai/security-pgp.asc
- Security jobs: https://decagon.ai/careers#jobs
- Languages: en
- Valid until 2026-11-24

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api