# DecoverHQ DecoverHQ declares [12 subprocessors](https://thirdpartyindex.com/vendors/decoverhq#subprocessors) in [its subprocessor list](https://www.decover.ai/legal/subprocessors/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/224532)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-11-06. DecoverHQ (decoverhq.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/decoverhq - Documents last verified: 2026-11-11 - Transparency rating: 89/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 11 tracked vendors directly, 105 within two hops, 357 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three - Cite as: DecoverHQ, Third Party Index, https://thirdpartyindex.com/vendors/decoverhq (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.decover.ai/ | 2026-11-11 | 2026-11-10 | | Subprocessor list | https://www.decover.ai/legal/subprocessors/ | 2026-11-11 | 2026-11-06 | | Data processing addendum | https://www.decover.ai/legal/dpa/ | 2026-11-11 | 2026-11-06 | | Privacy policy | https://www.decover.ai/privacy/ | 2026-11-11 | 2026-11-06 | | Terms | https://www.decover.ai/terms-of-service/ | 2026-11-11 | 2026-11-06 | | Security page | https://www.decover.ai/security/ | 2026-11-11 | 2026-11-06 | | Status page | https://status.decover.ai/ | 2026-11-11 | 2026-11-06 | ## Subprocessors (12) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services, Inc. (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud hosting, document storage (S3), database (RDS), managed search (OpenSearch), authentication (Cognito), transactional email (SES), and content delivery (CloudFront) | United States | 2026-11-06 | | [Anthropic, PBC](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | AI model inference for document analysis, classification, and question answering | United States | 2026-11-06 | | [Cohere Inc.](https://thirdpartyindex.com/vendors/cohere.md) (AI model provider: Cohere) | Search result re-ranking to improve relevance | Canada | 2026-11-06 | | [E2B](https://thirdpartyindex.com/vendors/e2b.md) | Sandboxed, isolated code execution supporting AI agent workflows | United States | 2026-11-06 | | [Google LLC (Gemini API)](https://thirdpartyindex.com/vendors/google-cloud.md) (AI model provider: Google Vertex AI / Gemini) | AI model inference for document analysis, classification, and question answering | United States | 2026-11-06 | | [Loops](https://thirdpartyindex.com/vendors/astrodon-corp-loops.md) | Transactional email delivery (invitations, sharing notifications, account alerts) | United States | 2026-11-06 | | [Mistral AI](https://thirdpartyindex.com/vendors/mistral.md) (AI model provider: Mistral) | Optical character recognition (OCR) of scanned documents and PDFs | France | 2026-11-06 | | [OpenAI, L.L.C.](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI model inference for document analysis, classification, and question answering | United States | 2026-11-06 | | [OpenRouter, Inc.](https://thirdpartyindex.com/vendors/openrouter.md) (AI model provider: OpenRouter) | Routing layer used to access additional supported AI models | United States | 2026-11-06 | | [Parallel Web Systems, Inc.](https://thirdpartyindex.com/vendors/parallel-web-systems.md) | Web search grounding for AI-generated answers and citations | United States | 2026-11-06 | | [Stripe, Inc.](https://thirdpartyindex.com/vendors/stripe.md) | Payment processing, billing, and invoicing | United States | 2026-11-06 | | UniCourt, Inc. | Legal case-law and litigation research data for AI-assisted legal research features | United States | 2026-11-06 | Read from ([evidence](https://thirdpartyindex.com/evidence/224532)). CSV: https://thirdpartyindex.com/vendors/decoverhq/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 6. All vendors that list one: https://thirdpartyindex.com/ai ## Compliance As its trust center lists them. - Claimed: SOC 2 Type II, HIPAA, GDPR ([evidence](https://thirdpartyindex.com/evidence/224536)) ## Web Technologies DecoverHQ's homepage made 122 requests to 18 domains, and 6 services controlled by another company. Loaded on 2026-11-07 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 6 third parties by category: Analytics 3 (Heap, LinkedIn, RB2B); Advertising 1 (Google Cloud); Marketing automation 1 (HubSpot); Video players 1 (Vidyard). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (6) - Google Cloud: 33 requests to gstatic.com, googletagmanager.com, google.com, doubleclick.net, fonts.googleapis.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too) - Vidyard: 22 requests to vidyard.com; Vidyard - HubSpot: 7 requests to hscollectedforms.net, hs-analytics.net, hs-banner.com, hs-scripts.com, hsforms.com, hubspot.com; HubSpot - Heap: 4 requests to heap-api.com; Heap - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - RB2B: 1 request to ddwl4m2hdecbv.cloudfront.net; RB2B ### First party (1) - DecoverHQ: 52 requests to decover.ai, decoverhq.com; Cloudflare, Google Font API, HTTP/3, Linkedin Ads, Open Graph, RSS 4 tracked companies loaded by the homepage are not in DecoverHQ's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (0) No tracked vendor lists it. ## Service status Incidents it reported on its own status page. - Last 5 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated) - Status page last read: 2026-11-11 - No incidents reported since Nov 7, 2026 ## Incidents reported by DecoverHQ's subprocessors Incidents reported in the last 30 days on their own status pages by 5 vendors DecoverHQ lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which DecoverHQ lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which DecoverHQ lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [E2B](https://thirdpartyindex.com/vendors/e2b#status), which DecoverHQ lists as a subprocessor, reported Template builds failing on Ubuntu package installs (minor) - 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which DecoverHQ lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which DecoverHQ lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which DecoverHQ lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which DecoverHQ lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which DecoverHQ lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which DecoverHQ lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which DecoverHQ lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-06: [Parallel Web Systems](https://thirdpartyindex.com/vendors/parallel-web-systems#status), which DecoverHQ lists as a subprocessor, reported brief increase in 5xx errors (no impact stated) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which DecoverHQ lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-05: [E2B](https://thirdpartyindex.com/vendors/e2b#status), which DecoverHQ lists as a subprocessor, reported Elevated 503 errors in EU-West-1 (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which DecoverHQ lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which DecoverHQ lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which DecoverHQ lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which DecoverHQ lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which DecoverHQ lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-29: [E2B](https://thirdpartyindex.com/vendors/e2b#status), which DecoverHQ lists as a subprocessor, reported Intermittent template build errors on US-West-1 (minor) - 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which DecoverHQ lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which DecoverHQ lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which DecoverHQ lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which DecoverHQ lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which DecoverHQ lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [E2B](https://thirdpartyindex.com/vendors/e2b#status), which DecoverHQ lists as a subprocessor, reported Degraded performance for sandbox operations on US-West-1 (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which DecoverHQ lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which DecoverHQ lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which DecoverHQ lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which DecoverHQ lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which DecoverHQ lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major) - 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which DecoverHQ lists as a subprocessor, reported Elevated Blik errors (no impact stated) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which DecoverHQ lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which DecoverHQ lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which DecoverHQ lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which DecoverHQ lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which DecoverHQ lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which DecoverHQ lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which DecoverHQ lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which DecoverHQ lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which DecoverHQ lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which DecoverHQ lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which DecoverHQ lists as a subprocessor, reported Elevated errors affecting Connectors (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which DecoverHQ lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which DecoverHQ lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which DecoverHQ lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which DecoverHQ lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [E2B](https://thirdpartyindex.com/vendors/e2b#status), which DecoverHQ lists as a subprocessor, reported Template builds failing (critical) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which DecoverHQ lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which DecoverHQ lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which DecoverHQ lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which DecoverHQ lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which DecoverHQ lists as a subprocessor, reported File Download errors (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which DecoverHQ lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which DecoverHQ lists as a subprocessor, reported Elevated declines on Visa (no impact stated) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which DecoverHQ lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which DecoverHQ lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which DecoverHQ lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which DecoverHQ lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which DecoverHQ lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which DecoverHQ lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/decoverhq --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api