# Demodesk

Demodesk (demodesk.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/demodesk
- Documents last verified: 2026-10-06
- Transparency rating: 69/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 10 tracked vendors directly, 86 within two hops, 347 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Demodesk, Third Party Index, https://thirdpartyindex.com/vendors/demodesk (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://docs.google.com/spreadsheets/d/e/2PACX-1vRI-qNoC1A9\_8b910QJ9cFC\_RS847-aiI7Z7gfuwh5-IoZFjr7ADojg2tDp4n5P32Hoct1MflKqwrDB/pubhtml?gid=1440495569&single=true&widget=false&headers=false&chrome=false | 2026-10-06 | 2026-10-03 |
| Privacy policy | https://demodesk.ai/legal/privacy-policy | 2026-10-06 | 2026-10-03 |
| Terms | https://demodesk.ai/legal/terms-of-use | 2026-10-06 | 2026-10-03 |
| Security page | https://security.demodesk.com/ | 2026-10-06 | 2026-10-06 |
| Status page | https://status.demodesk.com/ | 2026-10-06 | 2026-10-06 |

## Subprocessors (11)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services EMEA SARL](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Provision of server hosting. | Frankfurt, Germany | 2026-10-03 |
| [Filepreviews](https://thirdpartyindex.com/vendors/filepreviews.md) | Provision of document previews. | USA | 2026-10-03 |
| [FullStory Inc.](https://thirdpartyindex.com/vendors/fullstory.md) | Provision of functions for product analysis. | USA | 2026-10-03 |
| [Google Analytics](https://thirdpartyindex.com/vendors/google-cloud.md) | Provision of website analytics. | USA | 2026-10-03 |
| Google Commerce Limited (Google Cloud) | Provision of server hosting. | Frankfurt, Germany | 2026-10-03 |
| [Intercom R&D Unlimited Company](https://thirdpartyindex.com/vendors/intercom.md) | Provision of a live chat | EU | 2026-10-03 |
| [Microsoft Ireland Operations, Ltd. (Azure)](https://thirdpartyindex.com/vendors/microsoft.md) | Provision of AI features | Sweden | 2026-10-03 |
| [Recall.ai Inc.](https://thirdpartyindex.com/vendors/hyperdoc-a-k-a-recall-ai.md) | Provision of video recording functions | Frankfurt, Germany | 2026-10-03 |
| [Restpack Inc.](https://thirdpartyindex.com/vendors/restpack.md) | Provision of website previews. | USA | 2026-10-03 |
| [Stripe Inc.](https://thirdpartyindex.com/vendors/stripe.md) | Provision of payment functions, especially for acceptance of payments and disbursements. | USA | 2026-10-03 |
| [Twilio Ireland Limited](https://thirdpartyindex.com/vendors/segment.md) | Provision of functions for data evaluation. | Frankfurt, Germany | 2026-10-03 |

Read from ([evidence](https://thirdpartyindex.com/evidence/36141)). CSV: https://thirdpartyindex.com/vendors/demodesk/subprocessors.csv

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 1 reported incidents (0 major or critical, 1 minor, 0 with no impact stated)
- Typical time to resolve: 1 min
- Status page last read: 2026-10-06
- 2026-08-07: Delayed meeting transcripts and AI follow-ups (minor)
- 2026-01-27: AI chat availability limited (minor)
- 2025-12-05: HubSpot, Pipedrive CRM sync delayed (minor)
- 2025-11-18: CDN outage (no impact stated)
- 2025-11-10: Increased recording processing times (minor)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api