# Devolutions

Devolutions declares [13 subprocessors](https://thirdpartyindex.com/vendors/devolutions#subprocessors) in [its subprocessor list](https://devolutions.net/legal/privacy/?tab=list-of-sub-processors), which we last checked on 2026-10-10 ([evidence](https://thirdpartyindex.com/evidence/77532)). They include [OpenAI](https://thirdpartyindex.com/vendors/openai), [Microsoft](https://thirdpartyindex.com/vendors/microsoft) and [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare). No published changes since we first read it on 2026-10-10.

Devolutions (devolutions.net): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/devolutions
- Documents last verified: 2026-10-10
- Transparency rating: 100/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 5/5; Pages still reachable 8/8
- Supply chain: relies on 11 tracked vendors directly, 94 within two hops, 341 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Devolutions, Third Party Index, https://thirdpartyindex.com/vendors/devolutions (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://app.conveyor.com/profile/devolutions | 2026-10-10 | 2026-10-10 |
| Subprocessor list | https://devolutions.net/legal/privacy/?tab=list-of-sub-processors | 2026-10-10 | 2026-10-10 |
| Data processing addendum | https://cdndevolutions.blob.core.windows.net/documents/legal/online-services/data-processing-addendum-en.pdf | 2026-10-10 | 2026-10-10 |
| Privacy policy | https://devolutions.net/legal/privacy/ | 2026-10-10 | 2026-10-10 |
| Security page | https://devolutions.net/security/ | 2026-10-10 | 2026-10-10 |
| security.txt | https://devolutions.net/.well-known/security.txt | 2026-10-10 | 2026-10-10 |
| Status page | https://status.devolutions.info/ | 2026-10-10 | 2026-10-10 |
| Security advisories | https://devolutions.net/security/advisories/ | 2026-10-10 | 2026-10-10 |

## Subprocessors (13)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Anthropic PBC](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | Processing Support Requests and Translating Forum Posts | United States | 2026-10-10 |
| [Cloudflare, Inc.](https://thirdpartyindex.com/vendors/cloudflare.md) | Web application firewall, and DDoS attack prevention | United States | 2026-10-10 |
| [Datadog, Inc.](https://thirdpartyindex.com/vendors/datadog.md) | Logs and crash reports | United States | 2026-10-10 |
| Fellow Insights Inc. | Customer Support interactions | Canada | 2026-10-10 |
| [Hertza, LLC (dba ZeroBounce)](https://thirdpartyindex.com/vendors/zerobounce.md) | Email validation | United States | 2026-10-10 |
| iDenfy | Identity Verification | Lithuania | 2026-10-10 |
| [Maxmind, Inc.](https://thirdpartyindex.com/vendors/maxmind.md) | IP geolocation for fraud prevention | United States | 2026-10-10 |
| [Microsoft Corporation](https://thirdpartyindex.com/vendors/microsoft.md) | Service hosting and data storage | Customer data in Devolutions Cloud may be stored in data centers located in France, Canada, the United States or Australia, at Customer’s choice; United States | 2026-10-10 |
| [MongoDB, Inc.](https://thirdpartyindex.com/vendors/mongodb.md) | Service hosting and data storage | Canada | 2026-10-10 |
| [OpenAI OpCo, LLC](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Processing Support Requests | United States | 2026-10-10 |
| [Salesforce, inc.](https://thirdpartyindex.com/vendors/salesforce.md) | Management of customer support requests | Canada | 2026-10-10 |
| [Sendgrid, Inc.](https://thirdpartyindex.com/vendors/sendgrid.md) | Processing of Service-related emails | United States | 2026-10-10 |
| [Twilio, Inc.](https://thirdpartyindex.com/vendors/twilio.md) | Multi-factor authentication | United States | 2026-10-10 |

Read from ([evidence](https://thirdpartyindex.com/evidence/77532)). CSV: https://thirdpartyindex.com/vendors/devolutions/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai

## Subprocessor of (0)

No tracked vendor lists it.

## Incidents reported by Devolutions's subprocessors

Incidents reported in the last 30 days on their own status pages by 8 vendors Devolutions lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-10-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to DigiTel C.A. Venezuela (minor)
- 2026-10-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Zamtel Zambia (minor)
- 2026-10-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio South Africa Phone Numbers (minor)
- 2026-10-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Elevated Errors Affecting Sip Domain Configuration (no impact stated)
- 2026-10-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor)
- 2026-10-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Workspace admins may be unable to manage plugins (major)
- 2026-10-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Some ChatGPT content may be unavailable on Android (major)
- 2026-10-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-09: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Devolutions lists as a subprocessor, reported Issue impacting Atlas Search availability on certain clusters (major)
- 2026-10-09: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Devolutions lists as a subprocessor, reported Admin Admin API: Intermittent Increase in 5xx errors (no impact stated)
- 2026-10-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Onvoy Spectrum Mobile United States (minor)
- 2026-10-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio Alphanumeric Sender Type to Telenor Norway (minor)
- 2026-10-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to TIM and Noverca Italia Srl Italy (minor)
- 2026-10-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile China (minor)
- 2026-10-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Moov Côte d'Ivoire (minor)
- 2026-10-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Verizon United States (minor)
- 2026-10-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Norway (minor)
- 2026-10-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Some APAC users are seeing errors in ChatGPT Work, conversations, and GPTs. (minor)
- 2026-10-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Twilio SMS Delivery Issues (minor)
- 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Elevated errors with GPT-5.6 Instant in FedRAMP workspaces (minor)
- 2026-10-07: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Devolutions lists as a subprocessor, reported Issue with spend limits (no impact stated)
- 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Degraded performance in Codex and Work mode: Dot turn failures, delayed responses, and reduced proactivity (minor)
- 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Dot in Codex may fail to create new threads (minor)
- 2026-10-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS and MMS Delivery Receipt Delays from Twilio to AT&T United States (minor)
- 2026-10-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Brisanet Brazil (minor)
- 2026-10-07: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Devolutions lists as a subprocessor, reported Elevated errors on platform.claude.com (major)
- 2026-10-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Brisanet Brazil (minor)
- 2026-10-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS and MMS Delivery Delays and Delivery Receipt Delays between Twilio and AT&T in the United States (minor)
- 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Unable to create new ChatGPT Work threads in latest version of desktop app (major)
- 2026-10-07: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Devolutions lists as a subprocessor, reported Elevated errors loading usage data on platform.claude.com (major)
- 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Workspace Agents Degraded and Responses Impacted (minor)
- 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Failures from Twilio to Movistar El Salvador (minor)
- 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to O! Kyrgyzstan (minor)
- 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Delays Viewing and Receiving Operator Results in Conversation Intelligence and Accessing Conversation Memory (minor)
- 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Computer Use Is Experiencing Issues (minor)
- 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Errors processing large PDFs in the Responses API (minor)
- 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor)
- 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Elevated error rates in ChatGPT Go conversations (minor)
- 2026-10-06: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Devolutions lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major)
- 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays and Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan (minor)
- 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Rain South Africa and Orange Niger (minor)
- 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Short Codes to Verizon and T-Mobile United States (minor)
- 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Elevated errors affecting multiple products including ChatGPT (conversations), Image generations, Spaces and Pages, API rehydration, and Dots. (minor)
- 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Guinea (minor)
- 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Elevated errors in API Platform login and administration APIs. (minor)
- 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Elevated error rates in Codex Cloud (no impact stated)
- 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Elevated errors in ChatGPT conversations (minor)
- 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Admin Console Intermittently Inaccessible (no impact stated)
- 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-05: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Devolutions lists as a subprocessor, reported Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1 (major)
- 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Issues saving and editing Pages (minor)
- 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio France Phone Numbers (minor)
- 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in France (minor)
- 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Delayed Messaging Logs and Status Callbacks in IE1 Region (minor)
- 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Elevated Work Mode errors (minor)
- 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Cellcom Israel (minor)
- 2026-10-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Degraded Service in london-ix edge in ie1 TNX (minor)
- 2026-10-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Banglalink Bangladesh (minor)
- 2026-10-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Magti GSM Georgia (minor)
- 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Hi3G Italy (minor)
- 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Programmable Messaging API Errors (no impact stated)
- 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported 500 Errors for Conversations Classic Conversations Updates (minor)
- 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Messaging Event Delays for Comms API (minor)
- 2026-10-02: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Issues with data analysis and file creation in ChatGPT (minor)
- 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Increased Email Deferrals and Delays in Deliveries (no impact stated)
- 2026-10-02: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Devolutions lists as a subprocessor, reported Delayed RUM sessions (no impact stated)
- 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Telenet BidCo NV Belgium (minor)
- 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor)
- 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vodafone Netherlands (minor)
- 2026-10-02: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Devolutions lists as a subprocessor, reported MongoDB Charts: Infinite login loop when creating new Charts projects (minor)
- 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Jio India (minor)
- 2026-10-01: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Issues with login, signup, and ads (major)
- 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported A2P Campaign Registration Delays (minor)
- 2026-10-01: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Devolutions lists as a subprocessor, reported Delayed credits on the Claude Platform (minor)
- 2026-10-01: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Devolutions lists as a subprocessor, reported Trigger processing may be delayed globally (major)
- 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to DigiMobil Spain (minor)
- 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States (minor)
- 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to DigiMobil (Movistar) Spain (minor)
- 2026-10-01: [ZeroBounce](https://thirdpartyindex.com/vendors/zerobounce#status), which Devolutions lists as a subprocessor, reported api.zerobounce.net outtage (no impact stated)
- 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil (minor)
- 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase and High Latency on Verizon in United States (minor)
- 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Kolbi Costa Rica (minor)
- 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in Colombia (minor)
- 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Tigo Guatemala (minor)
- 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Wind Tre Italy (minor)
- 2026-09-30: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Devolutions lists as a subprocessor, reported Delays in Atlas cluster management operations (no impact stated)
- 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile (minor)
- 2026-09-30: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Devolutions lists as a subprocessor, reported Delayed Events (minor)
- 2026-09-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Elevated latency for some API requests (minor)
- 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Delivery Failures From Verify to China (minor)
- 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Vodafone Netherlands (minor)
- 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Metfone, Viettel, Beeline, and Sotelco Cambodia (minor)
- 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor)
- 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Messaging Logs API Latency & Errors (minor)
- 2026-09-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Elevated error rates for ChatGPT Pro and Plus users (minor)
- 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemala (minor)
- 2026-09-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Elevated errors in ChatGPT Space Pages (minor)
- 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Tigo Guatemala (minor)
- 2026-09-29: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Elevated errors across ChatGPT, Codex, and the API including the Agents API (minor)
- 2026-09-29: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Support available via email (no impact stated)
- 2026-09-29: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Devolutions lists as a subprocessor, reported Elevated errors on claude.ai, Claude Code, Claude Cowork and the Claude API (major)
- 2026-09-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Flex Plugins CLI Is Degraded (minor)
- 2026-09-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Bulk Messaging API Errors (no impact stated)
- 2026-09-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated)
- 2026-09-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to CTBC Brazil (minor)
- 2026-09-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Mobile Numbers to Vodafone United Kingdom (minor)
- 2026-09-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in Spain (minor)
- 2026-09-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Proximus Belgium (minor)
- 2026-09-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States (minor)
- 2026-09-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Intermittent Trial Unit Errors for Verify 'Try it out' Feature (minor)
- 2026-09-25: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Issues with Codex (critical)
- 2026-09-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Short Codes to T-Mobile United States (minor)
- 2026-09-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Etisalat United Arab Emirates (minor)
- 2026-09-25: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Devolutions lists as a subprocessor, reported Users are unable to acknowledge, escalate, or resolve On-Call Pages (minor)
- 2026-09-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor)
- 2026-09-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported User Authentication Identity Gateway API Failure Increase and Gateway API High Latency for Verizon in United States (minor)
- 2026-09-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor)
- 2026-09-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor)
- 2026-09-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Event Streams Service Disruption (minor)
- 2026-09-24: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Elevated Error Rates on GPT-6 Astra Pro (no impact stated)
- 2026-09-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Alphanumeric Sender IDs to Ooredoo Algeria (minor)
- 2026-09-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204 (minor)
- 2026-09-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled) (minor)
- 2026-09-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Customers Using Conversation Intelligence (Classic) May Experience Delays With Transcript and Operator Results Being Available (minor)
- 2026-09-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTS Belarus (minor)
- 2026-09-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Cameroon (minor)
- 2026-09-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Datora Brazil (minor)
- 2026-09-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to Telkomsel Indonesia (minor)
- 2026-09-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Mobile users unable to see Work Mode and the Model Picker (minor)
- 2026-09-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Vodafone in the United Kingdom of Great Britain and Northern Ireland (minor)
- 2026-09-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs to MTN Nigeria (minor)
- 2026-09-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Norway (minor)
- 2026-09-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to MASS Response Austria (minor)
- 2026-09-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Countries (minor)
- 2026-09-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Elevated Error Rates for ChatGPT across Plus and Pro plans. (minor)
- 2026-09-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio Phone Numbers to Tele2 Sweden (minor)
- 2026-09-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Flex UI Realtime Statistics Showing Inaccurate Longest Waiting Task Data (minor)
- 2026-09-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Customers Are Unable to See All of Their Free Credits in the Free Unit Tracker in the New Twilio Console (minor)
- 2026-09-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Messaging Webhook Delays in US1 (minor)
- 2026-09-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Phone Number APIs and Console Were Returning Incorrect 404 Responses (no impact stated)
- 2026-09-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Elevated Error Rates for ChatGPT Work, across Plus, Pro, Business, Enterprise and Education plans. (minor)
- 2026-09-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Increased error rate for Plus and Pro users. (minor)
- 2026-09-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio Long Codes to Natcom Haiti (minor)
- 2026-09-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported User Authentication Identity SNA Failure Increase for Smartfren in Indonesia (minor)
- 2026-09-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Airtel India (minor)
- 2026-09-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays and Failures From a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Du United Arab Emirates (minor)
- 2026-09-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Izzi Mexico (minor)
- 2026-09-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Devolutions lists as a subprocessor, reported Elevated errors for multiple models (major)
- 2026-09-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Delayed Intelligent Alerts Notifications and Stale Alert History in Console (minor)
- 2026-09-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Verify Voice Traffic Failures to Japan (no impact stated)
- 2026-09-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported API Errors Affecting Multiple Services (no impact stated)
- 2026-09-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor)
- 2026-09-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers (minor)
- 2026-09-21: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Devolutions lists as a subprocessor, reported Delayed Monitors Notifications (minor)
- 2026-09-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Jazz Pakistan (minor)
- 2026-09-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telemat Cel Brazil (minor)
- 2026-09-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-09-20: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Devolutions lists as a subprocessor, reported Delayed events triggered by emails (minor)
- 2026-09-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Russia (minor)
- 2026-09-18: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported SSO sign-in and SCIM provisioning issues (no impact stated)
- 2026-09-18: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Overbilling for OpenAI-hosted containers in the Agent API (no impact stated)
- 2026-09-18: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Delayed support responses (no impact stated)
- 2026-09-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported A2P 10DLC Campaign Statuses Remaining 'In Review' (minor)
- 2026-09-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays and Failures From a Subset of Twilio Phone Numbers to Orange Democratic Republic of the Congo (minor)
- 2026-09-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Delays with Phone Number Registration to A2P 10DLC (minor)
- 2026-09-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Tigo and Orange Democratic Republic of the Congo (minor)
- 2026-09-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil (minor)
- 2026-09-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines (minor)
- 2026-09-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to DU and Etisalat United Arab Emirates (minor)
- 2026-09-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Ufone Pakistan (minor)
- 2026-09-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported User Authentication Identity Gateway API Failure Increase to Rogers Network in Canada (minor)
- 2026-09-17: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported We are seeing elevated error rates across API models (minor)
- 2026-09-17: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Elevated errors affecting ChatGPT Work mode (major)
- 2026-09-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Long Codes to Orange and Tigo Democratic Republic of the Congo (minor)
- 2026-09-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported 503 Errors When Calling Comms-API (no impact stated)
- 2026-09-17: [MaxMind](https://thirdpartyindex.com/vendors/maxmind#status), which Devolutions lists as a subprocessor, reported Network degradation in us-east region (no impact stated)
- 2026-09-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in United States (minor)
- 2026-09-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported MMS Delivery Delyas and Failures from a Subset Of Twilio Longcode to Optus Australia (minor)
- 2026-09-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to H3G United Kingdom (minor)
- 2026-09-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines (minor)
- 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States (minor)
- 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs to Smart Communications Philippines (minor)
- 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan (minor)
- 2026-09-16: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Elevated errors in ChatGPT Work (minor)
- 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Twilio Console Issue (minor)
- 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange Democratic Republic of the Congo (minor)
- 2026-09-16: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Devolutions lists as a subprocessor, reported Issues with Google Play subscriptions (no impact stated)
- 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio Phone Numbers to Multibyte Hong Kong (minor)
- 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada (minor)
- 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel India (minor)
- 2026-09-16: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Devolutions lists as a subprocessor, reported Support Portal Outage (major)
- 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru (minor)
- 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Etisalat Egypt (minor)
- 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Tigo Paraguay (minor)
- 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Failures from Twilio to Vivo Brazil (minor)
- 2026-09-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Freedom and Rogers Wireless Canada (minor)
- 2026-09-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Elevated errors with gpt-image-2.5-flare (major)
- 2026-09-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Inbound SIP Calls With OPUS Codec Only Blocked (no impact stated)
- 2026-09-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Toll-Free Numbers to Videotron Canada (minor)
- 2026-09-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello Cambodia (minor)
- 2026-09-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Ads Manager login issues (minor)
- 2026-09-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Video Room Settings Not Loading (minor)
- 2026-09-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru (minor)
- 2026-09-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Pages Not Accessible in Twilio Console (minor)
- 2026-09-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange Belgium (minor)
- 2026-09-15: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Devolutions lists as a subprocessor, reported Intermittent error spikes for Claude Mythos 5.1 and Claude Fable 5.1 (major)
- 2026-09-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Voice Call Failures Between Twilio Germany Phone Numbers and Multiple Networks in Germany (minor)
- 2026-09-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Elevated errors from GPT-5.6 and GPT-5.6 Instant on paid plans (minor)
- 2026-09-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Missing Data in Voice Insights / Console Subaccount Rollup (minor)
- 2026-09-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Swaziland (minor)
- 2026-09-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Degraded Performance affecting Agents API (no impact stated)
- 2026-09-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor)
- 2026-09-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Comms API retry failing intermittently (no impact stated)
- 2026-09-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Argentina (minor)
- 2026-09-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Elevated errors affecting Work Mode in ChatGPT (minor)
- 2026-09-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to XL Axiata Indonesia and Smart Axiata Cambodia (minor)
- 2026-09-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported User Authentication Identity SNA Failure Increase for Smartfren in Indonesia (minor)
- 2026-09-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio United States Phone Numbers to Korek Iraq (minor)
- 2026-09-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Vivo Brazil (minor)
- 2026-09-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Elevated error rates for Codex and ChatGPT Work (no impact stated)
- 2026-09-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Elevated errors for ChatGPT users in Europe (minor)
- 2026-09-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Codex GitHub Review and Pull Request Failures (minor)
- 2026-09-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Long Codes to Bouygues Telecom France (minor)
- 2026-09-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Errors Impacting Real-Time Transcriptions, Conversation Relay, <Gather> Voice TwiML (minor)
- 2026-09-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Hong Kong (minor)
- 2026-09-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio Short Codes and Long Codes to Liberty Puerto Rico (minor)
- 2026-09-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported Voice Insights Console Dashboard Error (minor)
- 2026-09-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported 1% of ChatGPT Work (mobile/web) turns are failing for existing threads (minor)
- 2026-09-11: [MaxMind](https://thirdpartyindex.com/vendors/maxmind#status), which Devolutions lists as a subprocessor, reported High latency for the us-east region (no impact stated)
- 2026-09-11: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Devolutions lists as a subprocessor, reported Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1 (major)
- 2026-09-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported TwiML Bins – Service Failures (minor)
- 2026-09-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries Across Europe and the Middle East (minor)
- 2026-09-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Devolutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in Ireland (minor)
- 2026-09-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Elevated errors for GPT-5.6 Sol on the API (minor)
- 2026-09-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Devolutions lists as a subprocessor, reported Elevated errors for ChatGPT users in Europe (minor)
- 2026-09-11: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Devolutions lists as a subprocessor, reported Atlas is experiencing issues with issuing certificates from Lets Encrypt (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/devolutions

## Security contact

From its security.txt (https://devolutions.net/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/77538)):

- Contact: mailto:security@devolutions.net
- Disclosure policy: https://devolutions.net/security/report-issue/
- Acknowledgments: https://devolutions.net/security/advisories/
- Languages: en, fr
- Valid until 2027-10-10

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api