# Diligent

[1 tracked vendor](https://thirdpartyindex.com/vendors/diligent#used-by), [Blackbaud](https://thirdpartyindex.com/vendors/blackbaud), names Diligent as a subprocessor. We have not found a subprocessor list published by Diligent. We monitor 5 of its documents, which we last checked on 2026-11-11.

Diligent (diligent.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/diligent
- Documents last verified: 2026-11-11
- Transparency rating: 32/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 5/5; Pages still reachable 8/8
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 1 tracked vendors rely on it directly, 1 within two hops, 1 within three
- Cite as: Diligent, Third Party Index, https://thirdpartyindex.com/vendors/diligent (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://www.diligent.com/trust | 2026-11-11 | 2026-09-30 |
| Privacy policy | https://www.diligent.com/legal/privacy | 2026-11-11 | 2026-09-30 |
| Terms | https://www.diligent.com/legal/terms-of-use | 2026-11-11 | 2026-09-30 |
| Status page | https://status.diligent.com/ | 2026-11-11 | 2026-11-11 |
| Security advisories | https://www.diligent.com/vulnerability-disclosure-program | 2026-11-11 | 2026-10-16 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Compliance

As its trust center lists them.

- FedRAMP Marketplace: Moderate · 7 agency authorizations · since Nov 20, 2019

## Web Technologies

Diligent's homepage made 235 requests to 33 domains, and 19 services controlled by another company. Loaded on 2026-11-08 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

19 third parties by category: Advertising 5 (Google Cloud, Microsoft, Reddit, Inc., X Corp., Capterra Inc.); Analytics 5 (Adobe, Crazy Egg, LinkedIn, Meta, Cloudflare); Marketing automation 1 (6Sense Insights, Inc.); Live chat 1 (Qualified.com, Inc.); A/B Testing 1 (Optimizely); Cookie compliance 1 (Cookiebot); CMS 1 (usually detected as CMS: Sanity); Customer data platform 1 (RudderStack); Issue trackers 1 (usually detected as Issue trackers: Sentry); SEO 1 (usually detected as SEO: Ahrefs); Video players 1 (Vidyard). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (19)

- Vidyard: 31 requests to vidyard.com; Vidyard
- Qualified.com, Inc.: 28 requests to qualified.com; Qualified
- Google Cloud: 21 requests to google.com, doubleclick.net, googletagmanager.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager
- 6Sense Insights, Inc.: 16 requests to 6sc.co, 6sense.com; 6sense
- Sanity: 16 requests to sanity.io
- RudderStack: 12 requests to rudderlabs.com, rudderstack.com; Rudderstack
- Adobe: 8 requests to bizible.com, marketo.net, bizibly.com, mktoresp.com; Adobe Marketo Measure, Marketo
- Cookiebot: 4 requests to cookiebot.com; Cookiebot 2
- Crazy Egg: 4 requests to crazyegg.com; Crazy Egg
- Microsoft: 4 requests to bing.com; Microsoft Advertising
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.438
- Optimizely: 3 requests to optimizely.com; Optimizely
- Reddit, Inc.: 3 requests to reddit.com, redditstatic.com; Reddit Ads
- X Corp.: 3 requests to ads-twitter.com, t.co, twitter.com; Twitter Ads
- Ahrefs: 1 request to ahrefs.com
- Capterra Inc.: 1 request to capterra.com; Capterra
- Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights
- Sentry: 1 request to sentry.io

### First party (1)

- Diligent: 72 requests to 6aee31ead880e920876ccd63--dil-8765309-test.netlify.app, diligent.com; Emotion, HSTS, MUI, Material UI, Netlify, Next.js 16.2.4, Next.js App Router, Open Graph, Priority Hints, React, Sanity, Sanity.io, Sentry, Swiper, Turbopack, Webpack, core-js 3.32.2

11 tracked companies loaded by the homepage are not in Diligent's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Blackbaud](https://thirdpartyindex.com/vendors/blackbaud.md)

## Service status

Incidents it reported on its own status page.

- Last 90 days: 7 reported incidents (7 major or critical, 0 minor, 0 with no impact stated)
- Typical time to resolve: 51 min
- Status page last read: 2026-11-11
- 2026-11-04: Community – Site access unavailable – US (critical)
- 2026-11-03: Boards – Intermittent slow performance – CA (major)
- 2026-11-02: Community – Service Is Unavailable – US (critical)
- 2026-10-30: Diligent One Platform - Login Failures Affecting Users - APAC (critical)
- 2026-09-25: Boards - Site is Inaccessible for Web Admin and Customer Admin in the US Region (critical)
- 2026-08-24: Projects – Intermittent Access Issues – US (critical)
- 2026-08-20: Messenger - Service Unavailable - Australia (critical)
- 2026-07-16: Boards Cloud – Service Disruption Affecting User Access Across Regions (critical)

## Federal contracts

U.S. government prime awards and reported subawards to its UEI (Z8LJBUBQX4V3), from USAspending, by funding agency. Records show funding, not use.

| Agency | Department | Prime awards | Obligated | Subawards | Subaward total | First | Last |
|---|---|---|---|---|---|---|---|
| National Science Foundation | National Science Foundation | 3 | $520.1K | — | — | 2017-02-24 | 2024-03-08 |
| Smithsonian Institution | Smithsonian Institution | 15 | $460.5K | — | — | 2018-06-29 | 2026-10-22 |
| National Transportation Safety Board | National Transportation Safety Board | 5 | $282.4K | — | — | 2020-08-18 | 2024-09-25 |
| Railroad Retirement Board | Railroad Retirement Board | 1 | $75.8K | — | — | 2025-08-28 | 2026-10-27 |
| U.S. Customs and Border Protection | Department of Homeland Security | 2 | $25.1K | — | — | 2025-06-25 | 2026-07-13 |
| Department of Education | Department of Education | 1 | $2.6K | — | — | 2023-05-02 | 2023-05-02 |
| National Archives and Records Administration | National Archives and Records Administration | 1 | — | — | — | 2019-09-30 | 2020-09-08 |
| Securities and Exchange Commission | Securities and Exchange Commission | 1 | — | — | — | 2023-09-26 | 2025-07-07 |

29 records ([evidence](https://thirdpartyindex.com/evidence/205637)). Details: https://thirdpartyindex.com/vendors/diligent/federal

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
