# Directus

Directus declares [7 subprocessors](https://thirdpartyindex.com/vendors/directus#subprocessors) in [its subprocessor list](https://trust.directus.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57), which we last checked on 2026-10-26 ([evidence](https://thirdpartyindex.com/evidence/85242)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Stripe](https://thirdpartyindex.com/vendors/stripe). No published changes since we first read it on 2026-10-12.

Directus (directus.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/directus
- Documents last verified: 2026-10-26
- Transparency rating: 84/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 7 tracked vendors directly, 78 within two hops, 339 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Directus, Third Party Index, https://thirdpartyindex.com/vendors/directus (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.directus.com/ | 2026-10-26 | 2026-10-12 |
| Subprocessor list | https://trust.directus.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57 | 2026-10-26 | 2026-10-12 |
| Data processing addendum | https://directus.com/dpa | 2026-10-26 | 2026-10-19 |
| Privacy policy | https://directus.com/privacy | 2026-10-26 | 2026-10-12 |
| Terms | https://directus.com/terms | 2026-10-26 | 2026-10-12 |
| Status page | https://status.directus.cloud/ | 2026-10-26 | 2026-10-26 |

## Subprocessors (7)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Directus Cloud SaaS | Client Selected Data Center Region Multiple regions available: US, EU, Asia-Pacific, etc. | 2026-10-12 |
| [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | Global CDN for Directus Cloud SaaS projects | Global network and traffic processing. Traffic routing uses Cloudflare's global anycast network. | 2026-10-12 |
| [Google](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud storage, secure file sharing, and internal workspace services to facilitate support ticket management and log transfers. | USA | 2026-10-12 |
| [HubSpot](https://thirdpartyindex.com/vendors/hubspot.md) | Customer Relationship Management (CRM) and support ticketing system to track, manage, and communicate with authorized client support contacts, including the ingestion and hosting of client-initiated support requests and associated correspondence. | US | 2026-10-12 |
| [Northflank](https://thirdpartyindex.com/vendors/northflank.md) | Directus Cloud SaaS | Client Selected Data Center Region Multiple regions available: US, EU, Asia-Pacific, etc. | 2026-10-12 |
| [SendGrid](https://thirdpartyindex.com/vendors/sendgrid.md) | Transactional Email Delivery for Directus SaaS projects | USA, EU | 2026-10-12 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Payment gateway, subscription billing management, invoicing, and fraud prevention for the Self-Serve cloud platform. | USA | 2026-10-12 |

Read from ([evidence](https://thirdpartyindex.com/evidence/85242)). CSV: https://thirdpartyindex.com/vendors/directus/subprocessors.csv

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II ([evidence](https://thirdpartyindex.com/evidence/85236))

## Web Technologies

Directus's homepage made 161 requests to 39 domains, 15 services controlled by another company, and 2 domains not identified. Loaded on 2026-10-14 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

15 third parties by category: Analytics 8 (HubSpot, Clay, LinkedIn, Meta, Leadfeeder, Unify, Cloudflare, Dub); Advertising 3 (Google Cloud, Reddit, Inc., X Corp.); Marketing automation 2 (GetVector, Inc., Clearbit); Page builders 1 (Framer); SEO 1 (Ahrefs). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (15)

- Framer: 79 requests to framerusercontent.com, framer.com, framerstatic.com; Framer Sites
- Google Cloud: 21 requests to gstatic.com, google.com, doubleclick.net, googletagmanager.com, fonts.googleapis.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too)
- GetVector, Inc.: 11 requests to vector.co; Vector
- HubSpot: 10 requests to hubspot.com, hs-banner.com, hs-analytics.net, hs-scripts.com, hsadspixel.net, hsforms.com, hubapi.com; HubSpot, HubSpot Analytics (its subprocessor list names it too)
- Clay: 4 requests to claydar.com; Clay Web Intent
- Clearbit: 4 requests to clearbitjs.com, clearbit.com, clearbitscripts.com; Clearbit
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.419
- Reddit, Inc.: 3 requests to reddit.com, redditstatic.com; Reddit Ads
- X Corp.: 3 requests to ads-twitter.com, t.co, twitter.com; Twitter Ads
- Leadfeeder: 2 requests to lfeeder.com; Leadfeeder
- Unify: 2 requests to unifyintent.com; Unify
- Ahrefs: 1 request to ahrefs.com; Ahrefs
- Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights (its subprocessor list names it too)
- Dub: 1 request to dubcdn.com; Dub Analytics

### Unknown (2)

Domains not identified yet: demo-kit-nine.vercel.app, usbrowserspeed.com

### First party (1)

- Directus: 11 requests to directus.com, directus.app, directus.io; Cloudflare, Framer Motion, Google Font API, HSTS, HTTP/3, Linkedin Ads, Open Graph, PostHog, Priority Hints, React, core-js 3.49.0

9 tracked companies loaded by the homepage are not in Directus's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 1 reported incidents (1 major or critical, 0 minor, 0 with no impact stated)
- Typical time to resolve: 1 h 10 min
- Status page last read: 2026-10-26
- 2026-08-06: Service Disruption – North America (Non-Enterprise) (critical)
- 2026-07-22: Investigating stability issues in the US region (critical)
- 2026-03-31: Degraded performance on some EU region servers (major)
- 2026-03-25: Partial Outage for Directus Netherlands Region (major)
- 2026-03-16: Directus Cloud API Down (critical)
- 2026-03-13: Directus Cloud API Down (critical)
- 2025-11-18: Cloudflare outage (critical)
- 2025-11-18: Cloudflare outage (critical)

## Incidents reported by Directus's subprocessors

Incidents reported in the last 30 days on their own status pages by 3 vendors Directus lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor)
- 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor)
- 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor)
- 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor)
- 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported MMS Delivery Delays from Twilio to C-Spire United States (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor)
- 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Directus lists as a subprocessor, reported Elevated Blik errors (no impact stated)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor)
- 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Directus lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Directus lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Directus lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported RCS Inbound Events Delayed (minor)
- 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Directus lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Billing Delays (no impact stated)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Directus lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Directus lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor)
- 2026-10-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Directus lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Email suppression issues (no impact stated)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Directus lists as a subprocessor, reported Elevated declines on Visa (no impact stated)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Directus lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor)
- 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor)
- 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor)
- 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor)
- 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates (minor)
- 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telekom Germany (minor)
- 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Debugger Notification Delivery Issues (minor)
- 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Germany (minor)
- 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio South Africa Phone Numbers to Vodacom South Africa (minor)
- 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Romania (minor)
- 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Malaysia (minor)
- 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in Italy (minor)
- 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Phone Number Purchase Failures in New Console (minor)
- 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Pelephone Israel (minor)
- 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from Twilio to Pelephone Israel (minor)
- 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported WhatsApp Sandbox Message Processing Issues (minor)
- 2026-10-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor)
- 2026-10-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from Twilio to Beeline Kazakhstan (minor)
- 2026-10-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from Twilio to DigiTel C.A. Venezuela (minor)
- 2026-10-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Zamtel Zambia (minor)
- 2026-10-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio South Africa Phone Numbers (minor)
- 2026-10-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Elevated Errors Affecting Sip Domain Configuration (no impact stated)
- 2026-10-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Receipt Delays From a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor)
- 2026-10-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Onvoy Spectrum Mobile United States (minor)
- 2026-10-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from Twilio Alphanumeric Sender Type to Telenor Norway (minor)
- 2026-10-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from Twilio to TIM and Noverca Italia Srl Italy (minor)
- 2026-10-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile China (minor)
- 2026-10-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Moov Côte d'Ivoire (minor)
- 2026-10-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from Twilio to Verizon United States (minor)
- 2026-10-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Norway (minor)
- 2026-10-08: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Directus lists as a subprocessor, reported Marketing email statistics are delayed (no impact stated)
- 2026-10-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Twilio SMS Delivery Issues (minor)
- 2026-10-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS and MMS Delivery Receipt Delays from Twilio to AT&T United States (minor)
- 2026-10-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from Twilio to Brisanet Brazil (minor)
- 2026-10-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from Twilio to Brisanet Brazil (minor)
- 2026-10-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS and MMS Delivery Delays and Delivery Receipt Delays between Twilio and AT&T in the United States (minor)
- 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Movistar El Salvador (minor)
- 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from Twilio to O! Kyrgyzstan (minor)
- 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Delays Viewing and Receiving Operator Results in Conversation Intelligence and Accessing Conversation Memory (minor)
- 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor)
- 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays and Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan (minor)
- 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from Twilio to Rain South Africa and Orange Niger (minor)
- 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Short Codes to Verizon and T-Mobile United States (minor)
- 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Guinea (minor)
- 2026-10-06: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Directus lists as a subprocessor, reported Elevated Swish errors (no impact stated)
- 2026-10-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio France Phone Numbers (minor)
- 2026-10-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in France (minor)
- 2026-10-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Delayed Messaging Logs and Status Callbacks in IE1 Region (minor)
- 2026-10-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Cellcom Israel (minor)
- 2026-10-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Degraded Service in london-ix edge in ie1 TNX (minor)
- 2026-10-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from Twilio to Banglalink Bangladesh (minor)
- 2026-10-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from Twilio to Magti GSM Georgia (minor)
- 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Hi3G Italy (minor)
- 2026-10-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Directus lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated)
- 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Programmable Messaging API Errors (no impact stated)
- 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported 500 Errors for Conversations Classic Conversations Updates (minor)
- 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Messaging Event Delays for Comms API (minor)
- 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Increased Email Deferrals and Delays in Deliveries (no impact stated)
- 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Telenet BidCo NV Belgium (minor)
- 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor)
- 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vodafone Netherlands (minor)
- 2026-10-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Jio India (minor)
- 2026-10-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported A2P Campaign Registration Delays (minor)
- 2026-10-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to DigiMobil Spain (minor)
- 2026-10-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States (minor)
- 2026-10-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to DigiMobil (Movistar) Spain (minor)
- 2026-10-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Directus lists as a subprocessor, reported Elevated API errors (no impact stated)
- 2026-10-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase and High Latency on Verizon in United States (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from Twilio to Kolbi Costa Rica (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in Colombia (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from Twilio to Tigo Guatemala (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Wind Tre Italy (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Delivery Failures From Verify to China (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from Twilio to Vodafone Netherlands (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Metfone, Viettel, Beeline, and Sotelco Cambodia (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Messaging Logs API Latency & Errors (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemala (minor)
- 2026-09-30: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Directus lists as a subprocessor, reported Visa authorization errors (no impact stated)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Tigo Guatemala (minor)
- 2026-09-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Flex Plugins CLI Is Degraded (minor)
- 2026-09-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Bulk Messaging API Errors (no impact stated)
- 2026-09-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated)
- 2026-09-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to CTBC Brazil (minor)
- 2026-09-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Mobile Numbers to Vodafone United Kingdom (minor)
- 2026-09-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in Spain (minor)
- 2026-09-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Directus lists as a subprocessor, reported SMS Delivery Delays from Twilio to Proximus Belgium (minor)
- 2026-09-27: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Directus lists as a subprocessor, reported Elevated API Errors (major)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/directus

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
