# DocSend

DocSend (docsend.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/docsend
- Documents last verified: 2026-10-03
- Transparency rating: 79/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 12 tracked vendors directly, 109 within two hops, 361 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: DocSend, Third Party Index, https://thirdpartyindex.com/vendors/docsend (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://www.docsend.com/trust-center/ | 2026-10-03 | 2026-10-03 |
| Subprocessor list | https://www.dropbox.com/privacy/subprocessor/docsend | 2026-10-03 | 2026-10-03 |
| Data processing addendum | https://www.docsend.com/customer-dpa/ | 2026-10-03 | 2026-10-03 |
| Privacy policy | https://www.docsend.com/privacy-policy/ | 2026-10-03 | 2026-10-03 |
| Terms | https://www.docsend.com/terms-of-service/ | 2026-10-03 | 2026-10-03 |

## Subprocessors (12)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Infrastructure | United States | 2026-10-03 |
| [CloudConvert (Lunaweb, Inc.)](https://thirdpartyindex.com/vendors/cloudconvert.md) | Document Processing | Germany | 2026-10-03 |
| [Dropbox, Inc.](https://thirdpartyindex.com/vendors/dropbox.md) | Affiliate | United States | 2026-10-03 |
| [ElasticSearch](https://thirdpartyindex.com/vendors/elasticsearch.md) | Search | United States | 2026-10-03 |
| [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | Location | United States | 2026-10-03 |
| [Intercom](https://thirdpartyindex.com/vendors/intercom.md) | Customer Support | United States | 2026-10-03 |
| [MaxMind](https://thirdpartyindex.com/vendors/maxmind.md) | Location | United States | 2026-10-03 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Large Language Model Processing (e.g. smart organization) | United States | 2026-10-03 |
| [Salesforce, Inc.](https://thirdpartyindex.com/vendors/salesforce.md) | Customer Support | United States | 2026-10-03 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Customer Billing & Payments | United States | 2026-10-03 |
| [Zendesk, Inc](https://thirdpartyindex.com/vendors/zendesk.md) | Customer Support | United States | 2026-10-03 |
| [Zoom Video Communications, Inc.](https://thirdpartyindex.com/vendors/zoom.md) | Customer Support | United States | 2026-10-03 |

Read from ([evidence](https://thirdpartyindex.com/evidence/39975)). CSV: https://thirdpartyindex.com/vendors/docsend/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai

## Subprocessor of (0)

No tracked vendor lists it.

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api