# Docusign

Docusign declares [46 subprocessors](https://thirdpartyindex.com/vendors/docusign#subprocessors) in [its subprocessor list](https://assets.ctfassets.net/3fcisxc3a6xz/3Ci0CVer3S3GJZI5fUCcyY/7c73aff8fe6c0e93e2cca9cb14196904/Docusign_Services_Subprocessor_List.pdf), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/4518)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Microsoft](https://thirdpartyindex.com/vendors/microsoft). No published changes since we first read it on 2026-09-22. [138 tracked vendors](https://thirdpartyindex.com/vendors/docusign#used-by) name Docusign as a subprocessor, including [Stripe](https://thirdpartyindex.com/vendors/stripe), [Deepgram](https://thirdpartyindex.com/vendors/deepgram) and [Metabase](https://thirdpartyindex.com/vendors/metabase).

Docusign (docusign.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/docusign
- Documents last verified: 2026-11-11
- Transparency rating: 77/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 28 tracked vendors directly, 126 within two hops, 453 within three; 138 tracked vendors rely on it directly, 1186 within two hops, 2718 within three
- Cite as: Docusign, Third Party Index, https://thirdpartyindex.com/vendors/docusign (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://www.docusign.com/trust | 2026-11-11 | 2026-11-04 |
| Subprocessor list | https://assets.ctfassets.net/3fcisxc3a6xz/3Ci0CVer3S3GJZI5fUCcyY/7c73aff8fe6c0e93e2cca9cb14196904/Docusign\_Services\_Subprocessor\_List.pdf | 2026-11-11 | 2026-09-22 |
| Privacy policy | https://www.docusign.com/privacy | 2026-11-11 | 2026-09-21 |
| Terms | https://www.docusign.com/legal/terms-and-conditions | 2026-11-11 | 2026-09-21 |
| Security page | https://www.docusign.com/trust/security | 2026-11-11 | 2026-09-21 |
| Status page | https://www.docusign.com/trust/system-status | 2026-11-11 | 2026-09-21 |

## Subprocessors (46)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [365 Data Centers (f/k/a SunGard Availability Services)](https://thirdpartyindex.com/vendors/365-data-centers.md) | Infrastructure services | United States | 2026-10-10 |
| 4C Consulting (WIPRO Limited) | Professional service partner | United Kingdom | 2026-10-10 |
| [Accenture](https://thirdpartyindex.com/vendors/accenture.md) | Professional service partner | United Kingdom; United States | 2026-10-10 |
| Acumen Solutions (a Salesforce subsidiary) | Professional service partner | United States | 2026-10-10 |
| Amazon Simple Email Services (Amazon SES) | Email Delivery | United States, Australia, Canada, Japan, Germany, Ireland, Italy, Sweden, France, and the UK | 2026-10-10 |
| [Amazon Web Services (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud hosting services | United States | 2026-10-10 |
| Audit Magna | Professional service partner | United Kingdom | 2026-10-10 |
| [Australia Post (f/k/a Australian Postal Corporation)](https://thirdpartyindex.com/vendors/australia-post.md) | Identity verification services | Australia; New Zealand | 2026-10-10 |
| Belgian Mobile ID SA/NV (aka ItsMe) | Identity verification services | Belgium | 2026-10-10 |
| Centersquare (f/k/a Cyxtera Technologies) | Infrastructure services | United States | 2026-10-10 |
| [Cloverleaf (Infor)](https://thirdpartyindex.com/vendors/cloverleaf.md) | Electronic Health Record (EHR) integration gateway | United States | 2026-10-10 |
| [Cognizant](https://thirdpartyindex.com/vendors/cognizant.md) | Customer Support Services (Tier 1) (Intake and ticket management services) | Hungary; Philippines; Japan; Costa Rica; India | 2026-10-10 |
| Docaposte Arkhineo (f/k/a CDC Arkhinéo SAS) | Evidence archival functionality for Europe QES and AES | France | 2026-10-10 |
| DocuSmart Inc. dba Lexion | AI extractions in Agreement Manager; AI-Assisted Review in CLM, CLM+, and AI Extension for CLM (for select customers in the US on the legacy version of AI-Assisted Review) | United States | 2026-10-10 |
| [Equinix](https://thirdpartyindex.com/vendors/equinix.md) | Infrastructure services; TSP infrastructure | France; Germany, the Netherlands, the United States, and France; Netherlands; United Kingdom; United States | 2026-10-10 |
| [Esendex (aka Commify Group)](https://thirdpartyindex.com/vendors/esendex.md) | SMS authentication with TSP services; SMS notification for Europe Advanced features | — | 2026-10-10 |
| FaxLogic | Document transmission via facsimile | United States | 2026-10-10 |
| [FedEx Corporation](https://thirdpartyindex.com/vendors/fedex.md) | Document printing to a FedEx Office location | United States | 2026-10-10 |
| FranceConnect | Identity verification services | France | 2026-10-10 |
| [GBG (acquirer of IDology, Inc. and Acuant, Inc.)](https://thirdpartyindex.com/vendors/gbg.md) | Cloud hosting services Identity verification services; Identity verification services | United Kingdom; United States; United Kingdom; United States | 2026-10-10 |
| Genesys Cloud | Customer Support Services (In-product Chatbot) | United States | 2026-10-10 |
| [Google, LLC (Google Cloud Platform (Vertex AI))](https://thirdpartyindex.com/vendors/google-cloud.md) (AI model provider: Google Vertex AI / Gemini) | -Google Gemini: AI extractions in Agreement Manager -Model Armor: AI security and content moderation service -Google Gemini (global endpoints): AI-Assisted Web Form Creation; -Google Gemini: Agreement Summary and Q&A, AI extractions -Google Gemini (global endpoints): AI-Assisted Web Form Creation Docusign Intelligent Agreement Management Service and Related Service Add-Ons; Data hosting services; Processing for the Docusign CLM Analyzer service | Belgium, Canada, Germany, Switzerland, the United Kingdom, and the United States; Belgium, Canada, Germany, Switzerland, the United Kingdom, the United States; United States; Australia; Canada; European Union; Japan; United States, European Union, Canada, Australia, Japan, and Switzerland | 2026-10-10 |
| [IDnow GmbH (acquirer of AriadNEXT S.A.S.)](https://thirdpartyindex.com/vendors/idnow.md) | Identity verification services; TSP services for ID Check Remote for Europe QES | Germany; Sweden | 2026-10-10 |
| Idura ApS | Identity verification services | Denmark; Sweden; Norway; Finland | 2026-10-10 |
| [Infobip](https://thirdpartyindex.com/vendors/infobip.md) | SMS authentication with TSP services; SMS notification for Europe Advanced features | — | 2026-10-10 |
| [LexisNexis Risk Solutions FL Inc.](https://thirdpartyindex.com/vendors/lexisnexis.md) | Email address verification (Basic) SSN, Business Entity (Premium); Email address verification (Basic); SSN, Business Entity (Premium); Knowledge-Based Authentication (KBA) for identity verification; IDVerse, Identity verification services; Knowledge-based authentication services; Knowledge-based authentication services, email address verification | United States; United States; Australia | 2026-10-10 |
| [LIQUID, Inc.](https://thirdpartyindex.com/vendors/liquid.md) | Identity verification services, eSignature, and IAM integration | Japan | 2026-10-10 |
| [Microsoft Corporation (Azure)](https://thirdpartyindex.com/vendors/microsoft.md) (AI model provider: Azure OpenAI) | -Azure OpenAI Service: AI extractions in Agreement Manager; AI agents; AI-Assisted Review for IAM -Azure AI Document Intelligence: AI extractions in Agreement Manager; Agreement Desk AI agents For more information about Docusign’s use of Azure AI services, see here.; -Azure OpenAI Service: Agreement Summary and Q&A, AI extractions, AI Sender Message for mobile, and Suggested Fields for eSign; -Azure AI Document Intelligence: AI extractions for eSign For more information about Docusign’s use of Azure AI services, see here.; -Azure OpenAI Service: Customer Support Services (In-product Chatbot; AI agent for account admin actions (e.g., password reset) For more information about Docusign’s use of Azure AI services, see here.; Azure OpenAI Service: ● AI-Assisted Review for CLM, CLM+, and AI Extension for CLM (for customers on the current version of AI-Assisted Review); ● Agreement Summary for AI Extension for CLM CLM+; Azure AI Document Intelligence: ● AI extractions in CLM Essentials, CLM ● AI Extension for CLM. For more information about AI Extractions, see here. For more information about Docusign’s use of Azure AI services, see here.; Cloud hosting services | United States; United States; Australia; Canada; European Union; Japan; United States; Canada; European Union; Australia; Japan | 2026-10-10 |
| Morae Global Corporation | Professional service partner | United Kingdom | 2026-10-10 |
| [OneID Limited (f/k/a Digital Identity Net UK Ltd.)](https://thirdpartyindex.com/vendors/oneid.md) | Identity verification services | United Kingdom | 2026-10-10 |
| [OneNotary, Inc.](https://thirdpartyindex.com/vendors/onenotary.md) | Remote online notarization services | United States | 2026-10-10 |
| Onfido, Inc. (acquired by Entrust) | Identity verification services | United Kingdom; United States | 2026-10-10 |
| [Oracle, Inc.](https://thirdpartyindex.com/vendors/oracle.md) | Oracle Integration Cloud platform services, payment services with third-party payment processors | United States | 2026-10-10 |
| Penta (f/k/a SunGard Availability Services) | TSP Infrastructure | France | 2026-10-10 |
| [Prove (f/k/a Payfone, Inc.)](https://thirdpartyindex.com/vendors/prove.md) | SMS & phone authentication services; SMS delivery | United States | 2026-10-10 |
| [PubNub](https://thirdpartyindex.com/vendors/pubnub.md) | Service user commenting capability with documents | United States | 2026-10-10 |
| [Sierra Technologies, Inc.](https://thirdpartyindex.com/vendors/sierra-technologies.md) | Customer Support Services (In-product Chatbot) | United States | 2026-10-10 |
| [Simplus](https://thirdpartyindex.com/vendors/simplus.md) | Professional service partner | United States | 2026-10-10 |
| [Smarty](https://thirdpartyindex.com/vendors/smarty.md) | Physical address verification (Basic) | United States | 2026-10-10 |
| [Socure](https://thirdpartyindex.com/vendors/socure.md) | Identity verification services (Risk-Based Verification) | United States | 2026-10-10 |
| Switch | Infrastructure services | United States | 2026-10-10 |
| [TeleSign Corporation](https://thirdpartyindex.com/vendors/telesign.md) | SMS & phone authentication services; SMS delivery | United States; Germany; Netherlands | 2026-10-10 |
| [Twilio](https://thirdpartyindex.com/vendors/twilio.md) | Email address verification (Basic) | United States | 2026-10-10 |
| Ubble (acquired by Checkout.com) | Identity verification for Europe QES | France | 2026-10-10 |
| [Vonage Holdings Corporation](https://thirdpartyindex.com/vendors/vonage.md) | Phone number verification (Basic); SMS & phone authentication services, SMS delivery services, and audio and video processing; SMS & phone authentication, SMS delivery, audio and video processing services; SMS & phone authentication, SMS delivery, audio, and video processing services | Netherlands; Singapore; United Kingdom; United States; Netherlands; Singapore; United Kingdom; United States | 2026-10-10 |
| Zapier Left Hook Inc. | Infrastructure services, email delivery, and cloud hosting services | United States | 2026-10-10 |

Read from ([evidence](https://thirdpartyindex.com/evidence/4518)). CSV: https://thirdpartyindex.com/vendors/docusign/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai

## Compliance

As its trust center lists them.

- FedRAMP Marketplace: Moderate · 4 agency authorizations · since Aug 24, 2017
- FedRAMP Marketplace: Moderate · 33 agency authorizations · since Aug 10, 2017

## Security program

What DOCUSIGN, INC.'s Form 10-K for fiscal 2026, filed Mar 18, 2026 (Item 1C) says, in its words (https://www.sec.gov/Archives/edgar/data/1261333/000126133326000021/0001261333-26-000021-index.htm).

- Led by: Chief Information Security Officer, reporting to the Chief Information Officer
- Leader's experience: 30+ years
- Board oversight: Audit Committee
- Frameworks named: NIST
- Practices named: Incident response plan, Security training
- Engages outside assessors or consultants
- Reviews its suppliers' security
- Says no cybersecurity incident has materially affected it

## Web Technologies

Docusign's homepage made 221 requests to 40 domains, 24 services controlled by another company, and 4 domains not identified. Loaded on 2026-11-03 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

24 third parties by category: Advertising 9 (Google Cloud, Taboola, StackAdapt, Microsoft, Influ2, Inc.; reviewed: Index Exchange Inc.; usually detected as Advertising: Magnite, Inc., PubMatic, The Trade Desk, Inc.); Analytics 5 (Demandbase, LinkedIn, Meta, Cloudflare, Sift); Marketing automation 1 (Adobe); A/B Testing 1 (Optimizely); Cookie compliance 1 (OneTrust); CDN 1 (jsDelivr); Customer data platform 1 (reviewed: LiveRamp); Email 1 (usually detected as Email: LiveIntent); Personalisation 1 (usually detected as Personalisation: Contentful); Widgets 1 (SaaSflow OÜ (Guideflow)); Unclassified 2 (Smartsheet, Madison Logic). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (24)

- SaaSflow OÜ (Guideflow): 33 requests to guideflow.com; Guideflow
- Contentful: 26 requests to ctfassets.net
- Google Cloud: 19 requests to google.com, doubleclick.net, googletagmanager.com, gstatic.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too)
- Smartsheet: 17 requests to bfldr.com
- OneTrust: 11 requests to cookielaw.org, onetrust.com; OneTrust
- Taboola: 10 requests to taboola.com; Taboola
- StackAdapt: 6 requests to stackadapt.com; StackAdapt
- Microsoft: 5 requests to bing.com, bing.net; Microsoft Advertising (its subprocessor list names it too)
- Demandbase: 4 requests to company-target.com, demandbase.com; Demandbase 11.8.0
- Influ2, Inc.: 4 requests to influ2.com; Influ2
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.433
- Optimizely: 3 requests to optimizely.com; Optimizely
- Magnite, Inc.: 2 requests to rubiconproject.com, tremorhub.com
- jsDelivr: 2 requests to jsdelivr.net; jsDelivr
- Adobe: 1 request to marketo.net; Marketo
- Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights
- Index Exchange Inc.: 1 request to casalemedia.com
- LiveIntent: 1 request to liadm.com
- LiveRamp: 1 request to rlcdn.com
- Madison Logic: 1 request to ml-attr.com
- PubMatic: 1 request to pubmatic.com
- Sift: 1 request to sift.com; Sift
- The Trade Desk, Inc.: 1 request to adsrvr.org

### Unknown (4)

Domains not identified yet: sierra.chat, guideflow-api-eu-5cv4uu2lra-ew.a.run.app, hexagon-analytics.com, usbrowserspeed.com

### First party (1)

- Docusign: 40 requests to docusign.com, docucdn-a.akamaihd.net, docusign.net; Contentful, DocuSign, Emotion, FullStory, HSTS, Netlify, Next.js 15.5.20, NextAuth.js, Open Graph, React, Webpack, core-js 3.36.0

13 tracked companies loaded by the homepage are not in Docusign's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (138)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [15Five](https://thirdpartyindex.com/vendors/15five.md)
- [ACA Group](https://thirdpartyindex.com/vendors/aca-group.md): Digitale ondertekening documenten
- [Acai Travel](https://thirdpartyindex.com/vendors/acai-travel.md)
- [Accruent](https://thirdpartyindex.com/vendors/accruent.md): Business Support
- [Action1](https://thirdpartyindex.com/vendors/action1.md): Electronic signature and agreement management
- [AHEAD](https://thirdpartyindex.com/vendors/ahead.md): Document Signing Software
- [Ahrefs](https://thirdpartyindex.com/vendors/ahrefs.md): Transaction management
- [Albert Invent](https://thirdpartyindex.com/vendors/albert-invent.md): E-signature & CLM
- [Amach](https://thirdpartyindex.com/vendors/amach.md): Electronic signatures
- [Ampersand](https://thirdpartyindex.com/vendors/ampersand.md): Electronic signatures; Used to execute agreements and collect electronic signatures.
- [Appamondo](https://thirdpartyindex.com/vendors/appamondo.md): Signature and Document storage
- [Appiphony](https://thirdpartyindex.com/vendors/appiphony.md): Provides electronic signature services.
- [Backblaze](https://thirdpartyindex.com/vendors/backblaze.md): A service used by Backblaze for electronic agreement execution.
- [Banking Circle](https://thirdpartyindex.com/vendors/banking-circle.md): Document signing software for collecting signatures.
- [Benevity](https://thirdpartyindex.com/vendors/benevity.md): Document Signature services for Versaic and Grants applications.
- [Black Forest Labs](https://thirdpartyindex.com/vendors/black-forest-labs.md)
- [Bluebeam](https://thirdpartyindex.com/vendors/bluebeam.md): Electronic signature platform used for HR and legal documents containing personal data.
- [Botdoc](https://thirdpartyindex.com/vendors/botdoc.md): Sign Documents (paper-free) — feature integrated into Botdoc platform
- [Bronto](https://thirdpartyindex.com/vendors/bronto.md): Electronic Agreements (optional)
- [Bugcrowd](https://thirdpartyindex.com/vendors/bugcrowd.md): Tax Documents, NDA's, etc...
- [Businesswire](https://thirdpartyindex.com/vendors/businesswire.md): Contract process, electronic signature, and document management
- [Carta](https://thirdpartyindex.com/vendors/carta.md): Electronic signing of documents.
- [Caylent](https://thirdpartyindex.com/vendors/caylent.md): Electronic Signature Tool
- [Check Point Software Technologies](https://thirdpartyindex.com/vendors/check-point-software-technologies.md): Contract Signing Platform
- [Cloudmersive](https://thirdpartyindex.com/vendors/cloudmersive.md): Electronic Signature Software
- [Cognella](https://thirdpartyindex.com/vendors/cognella.md): Electronic signature and document workflow services.
- [CometChat](https://thirdpartyindex.com/vendors/cometchat.md)
- [Command Alkon](https://thirdpartyindex.com/vendors/command-alkon.md): Business automation
- [Conviva](https://thirdpartyindex.com/vendors/conviva.md): SaaS document management services
- [Crowdin](https://thirdpartyindex.com/vendors/crowdin.md): Service for storing signed documents
- [Culture Amp](https://thirdpartyindex.com/vendors/culture-amp.md): Document storage of customer contracts (e.g. General Terms, DPA+SCCs).
- [Dashlane](https://thirdpartyindex.com/vendors/dashlane.md): Signature management (B2B only)
- [Data Zoo](https://thirdpartyindex.com/vendors/data-zoo.md): Electronic Signature Platform to sign, send and manage contracts
- [Dataships](https://thirdpartyindex.com/vendors/dataships.md)
- [Deepgram](https://thirdpartyindex.com/vendors/deepgram.md): Offers electronic signature and agreement cloud services.
- [Digicert](https://thirdpartyindex.com/vendors/digicert.md): Manage contract execution and electronic signatures
- [Digistorm AU](https://thirdpartyindex.com/vendors/digistorm-au.md): Contract & document management; Internal Business Operations - Sales & Marketing; Candidate & Business Operations
- [Digital Realty](https://thirdpartyindex.com/vendors/digital-realty.md): Electronic signature platform
- [Double](https://thirdpartyindex.com/vendors/double.md): Document management; Electronic Agreements (optional)
- [Employment Hero](https://thirdpartyindex.com/vendors/employment-hero.md): Document management; Processing Activity: Secure e-signature collection and automated document lifecycle management for contracts. GDPR Transfer Mechanism: Stan…
- [Envoy Global](https://thirdpartyindex.com/vendors/envoy-global.md): Document signing
- [Epicor](https://thirdpartyindex.com/vendors/epicor.md): E-signature Management
- [Escape](https://thirdpartyindex.com/vendors/escape.md): Contract e-signature
- [Expensify](https://thirdpartyindex.com/vendors/expensify.md): Document Management; Support and Account Management
- [Experian](https://thirdpartyindex.com/vendors/experian.md): Consent letters to act on consumer behalf.; Docusign provide an online tool which allows candidates to e-sign agreements / provide consent online for performanc…
- [Expo](https://thirdpartyindex.com/vendors/expo.md): Electronic contract and agreement signing
- [Fibery](https://thirdpartyindex.com/vendors/fibery.md): Signing official documents
- [FireTail](https://thirdpartyindex.com/vendors/firetail.md): Documents requiring electronic signatures
- [Fountain](https://thirdpartyindex.com/vendors/fountain.md): Electronic signature capture, delivery and audit service
- [Four/Four](https://thirdpartyindex.com/vendors/four-four.md): DocuSign provides document e-signature services for our order forms and some legal documents; Document management
- [FreedomPay](https://thirdpartyindex.com/vendors/freedompay.md): Electronic document signatures
- [FundApps](https://thirdpartyindex.com/vendors/fundapps.md)
- [GitBook](https://thirdpartyindex.com/vendors/gitbook.md): Contract signature processor
- [Gruntwork](https://thirdpartyindex.com/vendors/gruntwork.md): Customer contracts
- [GuestTix](https://thirdpartyindex.com/vendors/guesttix.md): Document management
- [HighRadius](https://thirdpartyindex.com/vendors/highradius.md): Digital signature services for credit application in the HighRadius Credit Management Software.
- [Horizon3.ai](https://thirdpartyindex.com/vendors/horizon3-ai.md): Document management & Electronic Signatures; SaaS toolset for document workflows and electronic signatures
- [HorizonIQ](https://thirdpartyindex.com/vendors/horizoniq.md): Docusign is an e-signature solution.
- [insightsoftware](https://thirdpartyindex.com/vendors/insightsoftware.md): Electronic signature platform
- [Intralinks](https://thirdpartyindex.com/vendors/intralinks.md)
- [JAGGAER](https://thirdpartyindex.com/vendors/jaggaer.md): Electronic signature for documents processed by JAGGAER Contracts/Contract +; For JAGGAER Contracts+, DocuSign location of processing will in the country where …
- [Juniper Square](https://thirdpartyindex.com/vendors/juniper-square.md)
- [Kaltura](https://thirdpartyindex.com/vendors/kaltura.md): Electronic signature and contract management
- [KORE Software](https://thirdpartyindex.com/vendors/kore-software.md)
- [Kyckr](https://thirdpartyindex.com/vendors/kyckr.md): Collaboration & Productivity
- [Labster](https://thirdpartyindex.com/vendors/labster.md): Contract signing
- [LambdaTest](https://thirdpartyindex.com/vendors/lambdatest.md): Digital Transaction Management
- [Laravel](https://thirdpartyindex.com/vendors/laravel.md): Electronic signature platform
- [LawVu](https://thirdpartyindex.com/vendors/lawvu.md): Managed DocuSign e-signature services provisioned by LawVu
- [LexisNexis](https://thirdpartyindex.com/vendors/lexisnexis.md)
- [Lokalise](https://thirdpartyindex.com/vendors/lokalise.md): eSignature services and contract management platform
- [Lucky Orange](https://thirdpartyindex.com/vendors/lucky-orange.md): Electronic Signature & Agreement Management
- [Lumify Work](https://thirdpartyindex.com/vendors/lumify-work.md): e-Signature
- [Lupl](https://thirdpartyindex.com/vendors/lupl.md): eSignature
- [Lusha](https://thirdpartyindex.com/vendors/lusha.md): Electronic Signature
- [MangoApps](https://thirdpartyindex.com/vendors/mangoapps.md): E-Signature for Offers & Onboarding Documents (optional)
- [Metabase](https://thirdpartyindex.com/vendors/metabase.md): E-signatures for contracts.
- [Mintlify](https://thirdpartyindex.com/vendors/mintlify.md): e-signatures
- [MSP360](https://thirdpartyindex.com/vendors/msp360.md): Electronic signatures and agreement management
- [Neon One](https://thirdpartyindex.com/vendors/neon-one.md): Contract Signature
- [Neostella](https://thirdpartyindex.com/vendors/neostella.md): Document management; Electronic signatures & workflows
- [NeuroFlow](https://thirdpartyindex.com/vendors/neuroflow.md): NeuroFlow uses DocuSign for electronic document signatures. DocuSign has access to email addresses of those sent documents to sign.
- [NimbleRx](https://thirdpartyindex.com/vendors/nimblerx.md)
- [Onit](https://thirdpartyindex.com/vendors/onit.md): Document signing API
- [Ontra](https://thirdpartyindex.com/vendors/ontra.md): Electronic Signature Provider; Electronic signature platform
- [OpenSesame](https://thirdpartyindex.com/vendors/opensesame.md): Document Signature Processing
- [Orderful](https://thirdpartyindex.com/vendors/orderful.md): Contract administration and signature tool
- [Parabola](https://thirdpartyindex.com/vendors/parabola.md): E-signature platform
- [Patch My PC](https://thirdpartyindex.com/vendors/patch-my-pc.md): Contract Management; Purpose: Backup to LinkSquares. Used to route documents for electronic signature, such as Terms of Service, NDAs, and other agreements. It …
- [PCI Pal](https://thirdpartyindex.com/vendors/pci-pal.md): PCI Pal uses DocuSign as a sub-processor to facilitate secure electronic signature and document execution processes. This supports the handling of contracts, ag…
- [Planet](https://thirdpartyindex.com/vendors/planet.md)
- [Plotly](https://thirdpartyindex.com/vendors/plotly.md): Contract Management
- [Posit](https://thirdpartyindex.com/vendors/posit.md): Electronic signature and agreement management
- [Prudentia Sciences](https://thirdpartyindex.com/vendors/prudentia-sciences.md): Document management; Electronic signature on commercial documents
- [Qobra](https://thirdpartyindex.com/vendors/qobra.md): Document management; Electronic signature & agreements software suite.
- [Quo](https://thirdpartyindex.com/vendors/quo.md): Core Product; Document signing platform
- [Reflekt Legal](https://thirdpartyindex.com/vendors/reflekt-legal.md): Electronic signatures
- [Retell AI](https://thirdpartyindex.com/vendors/retell-ai.md)
- [revenue.io](https://thirdpartyindex.com/vendors/revenue-io.md): Electronic signature and agreement platform
- [Rewst](https://thirdpartyindex.com/vendors/rewst.md): An electronic signature and digital transaction management platform.
- [risr/](https://thirdpartyindex.com/vendors/risr.md): Collaboration & Productivity
- [Salad](https://thirdpartyindex.com/vendors/salad.md)
- [Sawtooth Software](https://thirdpartyindex.com/vendors/sawtooth-software.md): Generating contract execution process and storing signatures, timestamps, and parties’ personal information.
- [Sayari](https://thirdpartyindex.com/vendors/sayari.md): Customer contracts and agreements
- [Sendbird](https://thirdpartyindex.com/vendors/sendbird.md): Electronic signatures provider
- [Sendmarc](https://thirdpartyindex.com/vendors/sendmarc.md): Contract Management; Document signing
- [Seqera](https://thirdpartyindex.com/vendors/seqera.md): Applies to: All customers (business operations) Electronic signature of customer contracts and agreements.; eSignature
- [Simpli.fi](https://thirdpartyindex.com/vendors/simpli-fi.md)
- [Slido](https://thirdpartyindex.com/vendors/slido.md): Electronic Signatures
- [Storydoc](https://thirdpartyindex.com/vendors/storydoc.md): Electronic signature
- [Stripe](https://thirdpartyindex.com/vendors/stripe.md): eSignatures
- [Submittable](https://thirdpartyindex.com/vendors/submittable.md): Electronic Signature
- [Superside](https://thirdpartyindex.com/vendors/superside.md)
- [Swantide](https://thirdpartyindex.com/vendors/swantide.md): Electronic Signature and Agreement Services
- [Symbe](https://thirdpartyindex.com/vendors/symbe.md): Document management
- [Telnyx](https://thirdpartyindex.com/vendors/telnyx.md): Software used for digitally signing documents; personal data processed could include names, email addresses, signatures, and content of documents requiring sign…
- [testRigor](https://thirdpartyindex.com/vendors/testrigor.md): Digital transaction management services
- [TierPoint](https://thirdpartyindex.com/vendors/tierpoint.md): Internal Support
- [Together AI](https://thirdpartyindex.com/vendors/together-ai.md): Contract administration and signature tool
- [TradeCentric](https://thirdpartyindex.com/vendors/tradecentric.md)
- [Two Circles (GB)](https://thirdpartyindex.com/vendors/two-circles-gb.md)
- [UltraDNS](https://thirdpartyindex.com/vendors/ultradns.md): Manage contract execution and electronic signatures
- [Unbabel](https://thirdpartyindex.com/vendors/unbabel.md): Contract manager
- [UpGuard](https://thirdpartyindex.com/vendors/upguard.md): e-signature
- [Uptime.com](https://thirdpartyindex.com/vendors/uptime-com.md): Electronic signature services
- [Usetiful](https://thirdpartyindex.com/vendors/usetiful.md)
- [Veracross](https://thirdpartyindex.com/vendors/veracross.md): Applications, Services, and Support; Candidate & Business Operations; Sales & Marketing; Document Management
- [Verda](https://thirdpartyindex.com/vendors/verda.md): Document management; Privacy policy:
- [Virtuozzo](https://thirdpartyindex.com/vendors/virtuozzo.md): Contract signature processor. Services for facilitating electronic exchanges of contracts and signed documents
- [Whova](https://thirdpartyindex.com/vendors/whova.md): Contract and agreement platform
- [WingRep](https://thirdpartyindex.com/vendors/wingrep.md): Electronic Agreements
- [Wonderchat](https://thirdpartyindex.com/vendors/wonderchat.md): Electronic agreement and document management software
- [Workspot](https://thirdpartyindex.com/vendors/workspot.md): Contract management
- [WSO2](https://thirdpartyindex.com/vendors/wso2.md): For executing contracts between subscribers and WSO2.
- [YouScan](https://thirdpartyindex.com/vendors/youscan.md): Electronic Document Signing
- [Zenskar](https://thirdpartyindex.com/vendors/zenskar.md): Document Management and E-signature Services
- [ZeroBounce](https://thirdpartyindex.com/vendors/zerobounce.md): Electronic Signatures
- [Zyte](https://thirdpartyindex.com/vendors/zyte.md): Contract signature platform

## Incidents reported by Docusign's subprocessors

Incidents reported in the last 30 days on their own status pages by 7 vendors Docusign lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor)
- 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Failures from Twilio Long Codes to AT&T United States (minor)
- 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor)
- 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor)
- 2026-11-12: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Quality degradation - United States (US) - ATT Mobility (10DLC) - 11/11/26 - \[Date\] (no impact stated)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Voice Call Failures in JP1 (minor)
- 2026-11-11: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Docusign lists as a subprocessor, reported Multiple Location - WhatsApp Sender Registrations Failure (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated)
- 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Issue resolved (minor)
- 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor)
- 2026-11-10: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Alert - Venezuela (VE) - Telcel C.A. (Movistar) (734/04) (minor)
- 2026-11-10: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Quality degradation Phone ID Contact - United States (US) (no impact stated)
- 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-11-10: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Docusign lists as a subprocessor, reported Global (Europe) - Email Service Degradation (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor)
- 2026-11-09: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Docusign lists as a subprocessor, reported Pakistan - Customer Portal Unavailable (critical)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor)
- 2026-11-09: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Docusign lists as a subprocessor, reported SMPP Service Disruption - Connection Issues (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor)
- 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor)
- 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor)
- 2026-11-08: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Phone ID - Sim Swap, Contact Match and Subscriber Status Service Alert - Canada (no impact stated)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor)
- 2026-11-07: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Docusign lists as a subprocessor, reported Pakistan - Customer Portal Services Degradation (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor)
- 2026-11-06: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Alert - Dominican Republic (DO) - Compania Dominicana de Telefonos S.A. (CLARO GSM) (370/02) (no impact stated)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor)
- 2026-11-06: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Alert - Ukraine (UA) - Kyivstar (255/03;02) - 11/6/26 (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Notification Logs Unavailable in Console (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor)
- 2026-11-05: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Docusign lists as a subprocessor, reported United States - RCS sender management and Test numbers management degradation (minor)
- 2026-11-05: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Alert - France (FR) - LycaMobile SARL (208/25) (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Delayed Email Validation History (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor)
- 2026-11-04: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Quality degradation Phone ID Number Deactivation - United States (US) (no impact stated)
- 2026-11-04: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Alert - India (IN) - Multiple MNOs (minor)
- 2026-11-04: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Docusign lists as a subprocessor, reported Indonesia - Issues with file processing in multiple services (major)
- 2026-11-04: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Docusign lists as a subprocessor, reported Pakistan - General connectivity degradation (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor)
- 2026-11-03: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Possible Delays (no impact stated)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor)
- 2026-11-03: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Docusign lists as a subprocessor, reported United States - MMS service degradation (minor)
- 2026-11-03: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Alert - Thailand (TH) - Advanced Info Service PLC (AIS GSM) (520/01;03) - 11/3/26 (minor)
- 2026-11-03: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Service Alert - Canada (CA) - Iristel Inc. (302/600;620) (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor)
- 2026-11-03: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Alert - Bolivia (BO) - ENTEL Movil (736/02) (no impact stated)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor)
- 2026-11-03: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Alert - United Kingdom (GB) - Lycamobile Limited (234/26) - 11/2/26 (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Media Streams Audio Delays (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor)
- 2026-11-02: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Alert - Nepal (NP) - Nepal Mobile (Nepal Telecom) (429/01;03) (no impact stated)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor)
- 2026-11-02: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Alert - Austria (AT) - Telering (232/07) (minor)
- 2026-11-02: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Alert - Egypt (EG) - Orange (Mobinil) (602/01) (minor)
- 2026-11-02: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Docusign lists as a subprocessor, reported Multiple Locations - Salesforce Marketing Cloud Service Degradation (minor)
- 2026-11-02: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Alert - Austria (AT) - Max Mobile (T-Mobile) (232/03) (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor)
- 2026-11-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor)
- 2026-10-31: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Docusign lists as a subprocessor, reported Global (Europe) - Partial Packet Loss (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-30: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported 2-Way service interruptions United Kingdom (GB) - Telefonica UK Limited (234/02;10;11) (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor)
- 2026-10-29: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Docusign lists as a subprocessor, reported Global (Europe) - Zalo service degradation (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor)
- 2026-10-29: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Docusign lists as a subprocessor, reported Vietnam - Multiple services degradation (major)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor)
- 2026-10-29: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Alert - Kuwait (KW) - Zain (419/02) (no impact stated)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor)
- 2026-10-28: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Docusign lists as a subprocessor, reported United States - HTTP API Degradation (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor)
- 2026-10-28: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported SIM Swap, Number Deactivation and Contact Match addons Service Alert - United Kingdom Orange and EE Communicatiions (no impact stated)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor)
- 2026-10-28: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Alert - Belgium (BE) - Orange (Mobistar) (206/10;08) (major)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Twilio Console Errors (no impact stated)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor)
- 2026-10-27: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Phone ID Contact Match, Number Deactivation and Sim Swap Service Alert - United Kingdom Hutchison 3G UK Ltd (no impact stated)
- 2026-10-27: [Socure](https://thirdpartyindex.com/vendors/socure#status), which Docusign lists as a subprocessor, reported RETROACTIVE: \[SEV3\] - Sandbox RiskOS Webhooks Not Firing (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor)
- 2026-10-26: [PubNub](https://thirdpartyindex.com/vendors/pubnub#status), which Docusign lists as a subprocessor, reported Errors with history readers in FRA (minor)
- 2026-10-26: [PubNub](https://thirdpartyindex.com/vendors/pubnub#status), which Docusign lists as a subprocessor, reported Errors and Latency for Presence (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor)
- 2026-10-26: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Phone ID Live Service Alert - India (no impact stated)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor)
- 2026-10-26: [IDnow](https://thirdpartyindex.com/vendors/idnow#status), which Docusign lists as a subprocessor, reported QTSP degraded performance \[ TEST systems \] (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor)
- 2026-10-26: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Alert - China (CN) - China Mobile (460/00;02;07;28;04;08) (minor)
- 2026-10-26: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Phone ID Contact Service Alert - United States (major)
- 2026-10-26: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Service Alert - China (CN) - China Mobile (460/00;02;07;28;04;08) - 10/25/26 (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor)
- 2026-10-26: [IDnow](https://thirdpartyindex.com/vendors/idnow#status), which Docusign lists as a subprocessor, reported Service Disruption (no impact stated)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor)
- 2026-10-24: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Alert - Japan (JP) - KDDI Corporation (440/07;08;50;51;52;53;54;55;56;70;71;72;73;74;75;76;77;78;79;88;89) (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor)
- 2026-10-24: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Alert - Colombia (CO) - Partners Telecom Colombia SAS (WOM) (732/360) (major)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor)
- 2026-10-24: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Alert - Argentina (AR) - Telefonica Moviles Argentina SA (Movistar) (722/01;001;07;007;10;010;070;70) (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor)
- 2026-10-23: [Socure](https://thirdpartyindex.com/vendors/socure#status), which Docusign lists as a subprocessor, reported \[SEV3\] eCBSV API Outage Resulting in 5xx Errors (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor)
- 2026-10-23: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Docusign lists as a subprocessor, reported Global (Europe)- Conversations Slowness and Errors (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor)
- 2026-10-23: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported 2-Way service interruptions - Australia (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor)
- 2026-10-23: [IDnow](https://thirdpartyindex.com/vendors/idnow#status), which Docusign lists as a subprocessor, reported Security Information - no impact on IDnow services - PHP2Shell (CVE-2026-109618, CVE-2026-109619) (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor)
- 2026-10-23: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Docusign lists as a subprocessor, reported United States - Moments service degradation (major)
- 2026-10-23: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Docusign lists as a subprocessor, reported United States - SMPP service degradation (major)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated)
- 2026-10-22: [PubNub](https://thirdpartyindex.com/vendors/pubnub#status), which Docusign lists as a subprocessor, reported Errors and Latency for Presence in FRA and BOM (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor)
- 2026-10-22: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Alert - Japan (JP) - KDDI Corporation (440/07;08;50;51;52;53;54;55;56;70;71;72;73;74;75;76;77;78;79;88;89) (major)
- 2026-10-22: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported 2-Way service interruptions - Multiple destinations (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor)
- 2026-10-22: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Alert - United Kingdom (GB) - Telefonica UK Limited (234/02;10;11) - 10/22/26 (major)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor)
- 2026-10-22: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Docusign lists as a subprocessor, reported Multiple Locations - Customer Portal Login Service Degradation (minor)
- 2026-10-22: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Possible Delays (no impact stated)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported RCS Inbound Events Delayed (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Billing Delays (no impact stated)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor)
- 2026-10-22: [PubNub](https://thirdpartyindex.com/vendors/pubnub#status), which Docusign lists as a subprocessor, reported Certificate Issue Causing Potential Connection Issues (major)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor)
- 2026-10-21: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Alert - Bolivia (BO) - ENTEL Movil (736/02) - 10/21/26 (minor)
- 2026-10-21: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Alert - Pakistan (PK) - Jazz (410/01;07) - 10/21/26 (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor)
- 2026-10-21: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Possible Delays - Voice (no impact stated)
- 2026-10-21: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Quality degradation - France (FR) - Orange France (208/01;02;12;17;32;91;95) - 10/21/2026 (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor)
- 2026-10-20: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Alert - Czech Republic (CZ) - T-Mobile (Radio Mobil) (230/01;07) (no impact stated)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor)
- 2026-10-20: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Alert - United Arab Emirates (AE) - Etisalat (424/02) - 10/20/26 (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor)
- 2026-10-20: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Docusign lists as a subprocessor, reported Vietnam - General service degradation (major)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor)
- 2026-10-20: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Alert - Syria (SY) - MTN (Spacetel Areeba) (417/02) - 10/20/2026 (minor)
- 2026-10-20: [OneID](https://thirdpartyindex.com/vendors/oneid#status), which Docusign lists as a subprocessor, reported Degraded performance across our services (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor)
- 2026-10-20: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Docusign lists as a subprocessor, reported United States - Multiple Service Degradation (minor)
- 2026-10-20: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Possible Delays (no impact stated)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor)
- 2026-10-20: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Possible Delays (no impact stated)
- 2026-10-19: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Docusign lists as a subprocessor, reported Smpp System down For Accounts Located In The Us Infrastructure. (major)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor)
- 2026-10-19: [Socure](https://thirdpartyindex.com/vendors/socure#status), which Docusign lists as a subprocessor, reported \[SEV3\] Intermittent Latency in Dashboard For DocV Image Display and Download (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor)
- 2026-10-19: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Docusign lists as a subprocessor, reported EU Region-locked - Multiple Service Degradation (major)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-18: [Socure](https://thirdpartyindex.com/vendors/socure#status), which Docusign lists as a subprocessor, reported RETROACTIVE: \[SEV3\] - eCBSV API Outage Resulting in 5xx Errors (no impact stated)
- 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor)
- 2026-10-17: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Possible Delays (no impact stated)
- 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor)
- 2026-10-16: [Socure](https://thirdpartyindex.com/vendors/socure#status), which Docusign lists as a subprocessor, reported \[Sev3\] Elevated error rate for RiskOS Evaluation APIs (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor)
- 2026-10-16: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Possible Delays (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor)
- 2026-10-16: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Alert - Algeria (DZ) - Ooredoo (Wataniya) (603/03) - 10/16/26 (no impact stated)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor)
- 2026-10-16: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which Docusign lists as a subprocessor, reported Colombia - Voice Service Distruption (no impact stated)
- 2026-10-16: [Socure](https://thirdpartyindex.com/vendors/socure#status), which Docusign lists as a subprocessor, reported RETROACTIVE: \[SEV 1\] Outage Resulting in 5xx Errors (critical)
- 2026-10-15: [Socure](https://thirdpartyindex.com/vendors/socure#status), which Docusign lists as a subprocessor, reported RETROACTIVE: \[SEV 1\] Outage Resulting in 5xx Errors (no impact stated)
- 2026-10-15: [Socure](https://thirdpartyindex.com/vendors/socure#status), which Docusign lists as a subprocessor, reported \[SEV 1\] Outage Resulting in 5xx Errors (critical)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Email suppression issues (no impact stated)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-15: [Socure](https://thirdpartyindex.com/vendors/socure#status), which Docusign lists as a subprocessor, reported \[SEV3\] - eCBSV API Outage Resulting in 5xx Errors (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor)
- 2026-10-15: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Alert - Luxembourg (LU) - POST Luxembourg (270/01;10) (no impact stated)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor)
- 2026-10-15: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Alert - Nigeria (NG) - Globacom (621/50) (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor)
- 2026-10-15: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Alert - Algeria (DZ) - Ooredoo (Wataniya) (603/03) - 10/14/26 (minor)
- 2026-10-15: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Alert - Burundi (BI) - Econet Leo - UCOM (642/01;82) - 10/14/26 (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor)
- 2026-10-14: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Possible Delays (no impact stated)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-14: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Alert - Outage Ecuador (EC) - Claro (Conecel / Porta) (740/01) (major)
- 2026-10-14: [Telesign](https://thirdpartyindex.com/vendors/telesign#status), which Docusign lists as a subprocessor, reported Operator Alert - Iran (IR) - MCI/TCI (432/11;19;70) - 10/14/2026 (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor)
- 2026-10-14: [IDnow](https://thirdpartyindex.com/vendors/idnow#status), which Docusign lists as a subprocessor, reported \[IDCheck.io/PVID/Check'n'Sign\] Service Disruption in TEST (critical)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Docusign lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/docusign

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api