# dotdigital

dotdigital (dotdigital.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/dotdigital
- Documents last verified: 2026-09-30
- Transparency rating: 82/100 (how much it publishes, not how secure it is)
- Cite as: dotdigital, Third Party Index, https://thirdpartyindex.com/vendors/dotdigital (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://dotdigital.com/trust-center/ | 2026-09-30 | 2026-09-30 |
| Subprocessor list | https://dotdigital.com/terms/fresh-relevance-third-party-sub-processor/ | 2026-09-30 | 2026-09-30 |
| Data processing addendum | https://dotdigital.com/terms/data-processing-agreement/ | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://dotdigital.com/terms/privacy-policy/ | 2026-09-30 | 2026-09-30 |
| Terms | https://dotdigital.com/terms/website-terms/ | 2026-09-30 | 2026-09-30 |
| security.txt | https://dotdigital.com/.well-known/security.txt | 2026-09-30 | 2026-09-30 |
| Status page | https://dotdigitalstatus.com/ | 2026-09-30 | 2026-09-30 |

## Subprocessors (6)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | For Content Delivery Network (CDN) and web proxy services. Reverse proxy in which some connections between our client’s system and the platform are routed. The HTTPS connection is terminated here, and then re-established through to Fresh Relevance. | — | 2026-09-30 |
| [Elasticsearch Ltd](https://thirdpartyindex.com/vendors/elasticsearch.md) | Provision of tools for log monitoring and storage of customer data. | — | 2026-09-30 |
| [Google Cloud Platform](https://thirdpartyindex.com/vendors/google-cloud.md) | For the provision of the Fresh Relevance service including storage of customer data. | — | 2026-09-30 |
| [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | For the provision of the Fresh Relevance service including storage of customer data. | — | 2026-09-30 |
| PartnerHero | Established in the US, PartnerHero is used for the provision of multi-lingual & out of hours support during non-business hours. | — | 2026-09-30 |
| Phoenix47 | Based in the UK, Phoenix47 is used for the provision of out of hours support during non-business hours. | — | 2026-09-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/18936)). CSV: https://thirdpartyindex.com/vendors/dotdigital/subprocessors.csv

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Security contact

From its security.txt (https://dotdigital.com/.well-known/security.txt):

- Contact: mailto:security@dotdigital.com
- Disclosure policy: https://dotdigital.com/trust-center/
- Security jobs: https://careers.dotdigital.com

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api