# Dovetail

Dovetail declares [20 subprocessors](https://thirdpartyindex.com/vendors/dovetail#subprocessors) in [its subprocessor list](https://trust.dovetail.com/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/54230)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Stripe](https://thirdpartyindex.com/vendors/stripe). No published changes since we first read it on 2026-09-22. [9 tracked vendors](https://thirdpartyindex.com/vendors/dovetail#used-by) name Dovetail as a subprocessor, including [PandaDoc](https://thirdpartyindex.com/vendors/pandadoc), [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb) and [Checkr](https://thirdpartyindex.com/vendors/checkr).

Dovetail (dovetail.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/dovetail
- Documents last verified: 2026-11-11
- Transparency rating: 84/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 19 tracked vendors directly, 178 within two hops, 556 within three; 9 tracked vendors rely on it directly, 119 within two hops, 1389 within three
- Cite as: Dovetail, Third Party Index, https://thirdpartyindex.com/vendors/dovetail (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.dovetail.com/ | 2026-11-11 | 2026-11-11 |
| Subprocessor list | https://trust.dovetail.com/subprocessors | 2026-11-11 | 2026-10-06 |
| Data processing addendum | https://dovetail.com/privacy/data-processing-agreement/ | 2026-11-11 | 2026-11-10 |
| Privacy policy | https://dovetail.com/privacy/privacy-policy/ | 2026-11-11 | 2026-10-26 |
| Terms | https://dovetail.com/legal/user-terms-of-service/ | 2026-11-11 | 2026-09-22 |
| Status page | https://status.dovetail.com/ | 2026-11-11 | 2026-11-10 |

## Subprocessors (20)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Infrastructure provider for the Dovetail Application; Primary infrastructure for the Dovetail application. All data uploaded to Dovetail is stored and processed with Amazon Web Services | USA, Ireland, Germany, France, Australia | 2026-10-01 |
| [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | AI Provider; Anthropic is used for Dovetail's AI features. Content uploaded to Dovetail may be processed by Anthropic | USA | 2026-10-01 |
| [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai.md) (AI model provider: AssemblyAI) | Processor of web application audio files for transcription service; Video transcription | USA, Ireland | 2026-10-01 |
| [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Datadog is used to track errors and application logs from Dovetails products. Datadog processes email and IP addresses; Error tracking, application logging and platform observability | USA | 2026-10-01 |
| [Delighted](https://thirdpartyindex.com/vendors/qualtrics.md) | Survey responses for Net Promoter Score and customer experience satisfaction. Email addresses and NPS responses are processed; Used for NPS surveys | USA | 2026-10-01 |
| [Fivetran](https://thirdpartyindex.com/vendors/fivetran.md) | Census processes, IP and email addresses, and workspace metadata; Reverse ETL vendor for syncing data from data warehouse to third-party tools | USA | 2026-10-01 |
| [Fullstory](https://thirdpartyindex.com/vendors/fullstory.md) | Usage analytics and tracking for free workspaces only; Usage data, IP addresses, and location data are processed by Fullstory | USA | 2026-10-01 |
| [Google Cloud Platform](https://thirdpartyindex.com/vendors/google-cloud.md) | Google AI products are used to support Dovetail's AI features. Content uploaded to Dovetail may be processed by GCP; Infrastructure provider used for Dovetail's AI features | Australia, USA, EU | 2026-10-01 |
| [HubSpot](https://thirdpartyindex.com/vendors/hubspot.md) | Hubspot is used for outbound marketing email automation. It processes email addresses, workspace metadata and workspace usage.; Outbound marketing email automation | USA | 2026-10-01 |
| [Intercom](https://thirdpartyindex.com/vendors/intercom.md) | Customer support requests; Used to allow Dovetail customers to raise and track support issues. Emails and screenshots are processed by Intercom | USA | 2026-10-01 |
| [Linear](https://thirdpartyindex.com/vendors/linear.md) | Support tickets raised by Dovetail users are tracked in Linear. Linear processed emails addresses and screenshots uploaded by customers in support tickets; Ticket tracking for support and engineering teams | USA | 2026-10-01 |
| [Okta, Inc. (Auth0)](https://thirdpartyindex.com/vendors/okta.md) | Auth0 serves as an identity provider that is used to authenticate users of Dovetail services. To perform this authentication, Auth0 will have access to the email and names of users.; Identity provider | USA | 2026-10-01 |
| [Quarterzip](https://thirdpartyindex.com/vendors/quarterzip.md) | Screen sharing for onboarding and support purposes; Support tool | USA | 2026-10-01 |
| [Rev](https://thirdpartyindex.com/vendors/rev.md) | Processor of web application audio files for transcription service; Video transcription for some languages | USA, Germany | 2026-10-01 |
| [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | Customer relation management (CRM); Salesforce ingests emails, names of users, and account metadata in a workspace. | USA | 2026-10-01 |
| [Segment](https://thirdpartyindex.com/vendors/segment.md) | Usage data and email addresses are processed; Usage tracking | USA | 2026-10-01 |
| [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | Error tracking; Sentry is used to track errors from Dovetails products. Sentry processes email and IP addresses | USA | 2026-10-01 |
| Sequence | Billing and usage provider; Pseudonymized usage for the purposes of billing, other billing data, email addresses are processed. | UK | 2026-10-01 |
| [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Account Data and Usage Data; Snowflake processes Account Data and analytics on Usage Data, which includes names and email of service users. | USA | 2026-10-01 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Billing data and email addresses are processed by Stripe; Payment processor for billing | USA | 2026-10-01 |

Read from ([evidence](https://thirdpartyindex.com/evidence/9390)). CSV: https://thirdpartyindex.com/vendors/dovetail/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, ISO/IEC 27001, ISO/IEC 42001 ([evidence](https://thirdpartyindex.com/evidence/14180))
- Claimed: HIPAA ([evidence](https://thirdpartyindex.com/evidence/14180))

## Web Technologies

Dovetail's homepage made 71 requests to 1 domain. Loaded on 2026-11-04 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

### First party (1)

- Dovetail: 71 requests to dovetail.com; Amazon CloudFront, Amazon Web Services, Emotion, GSAP, HSTS, HTTP/3, Next.js 16.2.10, Next.js App Router, Open Graph, PWA, Priority Hints, React, Segment 4.15.3, Sentry, Turbopack, Webpack

## Subprocessor of (9)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Ardoq](https://thirdpartyindex.com/vendors/ardoq.md): Collecting and analyzing product feedback
- [Checkr](https://thirdpartyindex.com/vendors/checkr.md): Business Analytics
- [Digistorm AU](https://thirdpartyindex.com/vendors/digistorm-au.md): Customer feedback; Internal Business Operations -Applications, Services, and Support; Sales & Marketing
- [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb.md): User research and customer feedback software for the analysis, organization, and storage of research and feedback artifacts
- [Hubstaff](https://thirdpartyindex.com/vendors/hubstaff.md): Customer intelligence and research repository for feedback, interviews, and insights.; Research
- [Labster](https://thirdpartyindex.com/vendors/labster.md): Consolidating and analysising customer feedback
- [PandaDoc](https://thirdpartyindex.com/vendors/pandadoc.md): AI Research and Qualitative Data Analytics (conducted with customer consent)
- [Scalyr](https://thirdpartyindex.com/vendors/scalyr.md): Research and user insights provider
- [SentinelOne](https://thirdpartyindex.com/vendors/sentinelone.md): Research and user insights provider

## Service status

Incidents it reported on its own status page.

- Last 90 days: 2 reported incidents (0 major or critical, 0 minor, 2 with no impact stated)
- Typical time to resolve: 3 h 21 min
- Status page last read: 2026-11-12
- 2026-10-07: Transcriptions failing for new uploads (no impact stated)
- 2026-09-09: Degraded availability for Chat and Agents (no impact stated)
- 2026-08-11: Zapier integration: OAuth connection errors (no impact stated)
- 2026-08-06: Data titles may change when using Copy or Duplicate (no impact stated)
- 2026-08-06: Notion MCP connector unavailable in Chat and Agents (no impact stated)
- 2026-07-31: Degraded citation outputs in Chat and Agents (no impact stated)
- 2026-07-10: Degraded citation availability in agent outputs (no impact stated)
- 2026-07-01: Doc and Data pages intermittently crashing (no impact stated)

## Incidents reported by Dovetail's subprocessors

Incidents reported in the last 30 days on their own status pages by 12 vendors Dovetail lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-12: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Dovetail lists as a subprocessor, reported INC20000347 (minor)
- 2026-11-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor)
- 2026-11-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Failures from Twilio Long Codes to AT&T United States (minor)
- 2026-11-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor)
- 2026-11-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor)
- 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor)
- 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor)
- 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor)
- 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Dovetail lists as a subprocessor, reported US issues feed throwing intermittent errors (minor)
- 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Voice Call Failures in JP1 (minor)
- 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported On Call Engineers are Investigating (no impact stated)
- 2026-11-11: [Linear](https://thirdpartyindex.com/vendors/linear#status), which Dovetail lists as a subprocessor, reported Slack integration degraded due to Slack outage (minor)
- 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor)
- 2026-11-11: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Dovetail lists as a subprocessor, reported Latency in multiple services in the Japanese region (minor)
- 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Dovetail lists as a subprocessor, reported Account emails not being delivered (major)
- 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated)
- 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Dovetail lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated)
- 2026-11-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Issue resolved (minor)
- 2026-11-10: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Dovetail lists as a subprocessor, reported EU region replay ingestion latency (minor)
- 2026-11-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor)
- 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Dovetail lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-11-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor)
- 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor)
- 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor)
- 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor)
- 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor)
- 2026-11-09: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Dovetail lists as a subprocessor, reported We experienced an issue loading survey projects and the My Projects Page in the European region (no impact stated)
- 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor)
- 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor)
- 2026-11-08: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor)
- 2026-11-08: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor)
- 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Dovetail lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor)
- 2026-11-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor)
- 2026-11-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor)
- 2026-11-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor)
- 2026-11-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor)
- 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Dovetail lists as a subprocessor, reported INC20000337 (minor)
- 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Dovetail lists as a subprocessor, reported INC20000336 (minor)
- 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor)
- 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor)
- 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor)
- 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-06: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Dovetail lists as a subprocessor, reported Elevated errors and latencies in the European hosting region. (major)
- 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor)
- 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Notification Delivery Logs Unavailable in Console (no impact stated)
- 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Notification Logs Unavailable in Console (minor)
- 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor)
- 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor)
- 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor)
- 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor)
- 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor)
- 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor)
- 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Delayed Email Validation History (minor)
- 2026-11-04: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Dovetail lists as a subprocessor, reported Ingestion delays across all data (minor)
- 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor)
- 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor)
- 2026-11-04: [Fullstory](https://thirdpartyindex.com/vendors/fullstory#status), which Dovetail lists as a subprocessor, reported Delays in syncing to S3 data warehouses (EU1) (minor)
- 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor)
- 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-03: [Fullstory](https://thirdpartyindex.com/vendors/fullstory#status), which Dovetail lists as a subprocessor, reported \[Resolved\] Delayed Session Data Availability (NA1 & EU1 Data Centers) (no impact stated)
- 2026-11-03: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Dovetail lists as a subprocessor, reported EX project issues in the Western US region (minor)
- 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor)
- 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Dovetail lists as a subprocessor, reported Delays in spans and transactions processing (major)
- 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Dovetail lists as a subprocessor, reported Sentry.io dashboard and API is down (critical)
- 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor)
- 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor)
- 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor)
- 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor)
- 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor)
- 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor)
- 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor)
- 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Media Streams Audio Delays (minor)
- 2026-11-03: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Dovetail lists as a subprocessor, reported Legacy Results-Report export issues in FedRAMP environment (minor)
- 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor)
- 2026-11-02: [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai#status), which Dovetail lists as a subprocessor, reported Elevated errors and delays for Universal-3 Pro, Universal-3.5 Pro and Universal-3.6 Pro (minor)
- 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated)
- 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor)
- 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor)
- 2026-11-02: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Dovetail lists as a subprocessor, reported Sentry dashboard is down (critical)
- 2026-11-02: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Dovetail lists as a subprocessor, reported XM Directory Task issues in the Eastern US and United Kingdom regions (no impact stated)
- 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Dovetail lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated)
- 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor)
- 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor)
- 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor)
- 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor)
- 2026-11-01: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor)
- 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Dovetail lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated)
- 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Dovetail lists as a subprocessor, reported INC20000321 (minor)
- 2026-10-30: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Dovetail lists as a subprocessor, reported Slow Fin Procedures (minor)
- 2026-10-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor)
- 2026-10-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor)
- 2026-10-30: [Linear](https://thirdpartyindex.com/vendors/linear#status), which Dovetail lists as a subprocessor, reported Project pages failing to load (minor)
- 2026-10-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor)
- 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor)
- 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor)
- 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Dovetail lists as a subprocessor, reported INC20000319 (minor)
- 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor)
- 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor)
- 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor)
- 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor)
- 2026-10-28: [Linear](https://thirdpartyindex.com/vendors/linear#status), which Dovetail lists as a subprocessor, reported Some Slack integrations have been unexpectedly archived (no impact stated)
- 2026-10-28: [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai#status), which Dovetail lists as a subprocessor, reported Real-time STT: 502 errors related to change to temporary tokens (minor)
- 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Dovetail lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor)
- 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor)
- 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Dovetail lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor)
- 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Dovetail lists as a subprocessor, reported Metrics query are disrupted (major)
- 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor)
- 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor)
- 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor)
- 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor)
- 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Twilio Console Errors (no impact stated)
- 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Dovetail lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor)
- 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor)
- 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Dovetail lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor)
- 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Dovetail lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Voice Call Failures From Twilio Phone Numbers to Germany (minor)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor)
- 2026-10-27: [Linear](https://thirdpartyindex.com/vendors/linear#status), which Dovetail lists as a subprocessor, reported Problems loading application (major)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor)
- 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor)
- 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor)
- 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor)
- 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Dovetail lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major)
- 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor)
- 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor)
- 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor)
- 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor)
- 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor)
- 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor)
- 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor)
- 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor)
- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Dovetail lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major)
- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Dovetail lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major)
- 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor)
- 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor)
- 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Dovetail lists as a subprocessor, reported Elevated Blik errors (no impact stated)
- 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor)
- 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Dovetail lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major)
- 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Dovetail lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major)
- 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Dovetail lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor)
- 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Dovetail lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-23: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Dovetail lists as a subprocessor, reported Salesforce Integration issues in all regions (minor)
- 2026-10-23: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Dovetail lists as a subprocessor, reported Customer Hub Issues (no impact stated)
- 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Dovetail lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor)
- 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated)
- 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor)
- 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Dovetail lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor)
- 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported RCS Inbound Events Delayed (minor)
- 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Dovetail lists as a subprocessor, reported Elevated errors affecting Connectors (minor)
- 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Dovetail lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated)
- 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Billing Delays (no impact stated)
- 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor)
- 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Dovetail lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor)
- 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Dovetail lists as a subprocessor, reported INC20000301 (critical)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Dovetail lists as a subprocessor, reported Increased latency processing integration webhooks (minor)
- 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor)
- 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor)
- 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor)
- 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor)
- 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor)
- 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Dovetail lists as a subprocessor, reported Sentry.io not loading in US region (critical)
- 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Dovetail lists as a subprocessor, reported INC20000299 (minor)
- 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor)
- 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor)
- 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor)
- 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Dovetail lists as a subprocessor, reported Sentry.io not loading (major)
- 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor)
- 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor)
- 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor)
- 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Dovetail lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated)
- 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Dovetail lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated)
- 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Dovetail lists as a subprocessor, reported INC20000294 (critical)
- 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor)
- 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor)
- 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Dovetail lists as a subprocessor, reported Sentry is down (critical)
- 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor)
- 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor)
- 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor)
- 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor)
- 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor)
- 2026-10-19: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Dovetail lists as a subprocessor, reported Discover Connector issues (minor)
- 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor)
- 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Dovetail lists as a subprocessor, reported INC20000290 (minor)
- 2026-10-18: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-17: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor)
- 2026-10-17: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor)
- 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated)
- 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor)
- 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor)
- 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor)
- 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor)
- 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor)
- 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor)
- 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor)
- 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Dovetail lists as a subprocessor, reported INC20000287 (critical)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Dovetail lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated)
- 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor)
- 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor)
- 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Email suppression issues (no impact stated)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Dovetail lists as a subprocessor, reported Elevated declines on Visa (no impact stated)
- 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor)
- 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor)
- 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor)
- 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Dovetail lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated)
- 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor)
- 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-14: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Dovetail lists as a subprocessor, reported Customer contact details showing up as "Redacted" in the Intercom Inbox (minor)
- 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor)
- 2026-10-14: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Dovetail lists as a subprocessor, reported Copied report generation issues in all regions (no impact stated)
- 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor)
- 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated)
- 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Dovetail lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major)
- 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor)
- 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor)
- 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Dovetail lists as a subprocessor, reported INC20000277 (minor)
- 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor)
- 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor)
- 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Dovetail lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/dovetail

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api