# Drovio

Drovio (drovio.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/drovio
- Documents last verified: 2026-10-05
- Transparency rating: 64/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 6 tracked vendors directly, 84 within two hops, 276 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Drovio, Third Party Index, https://thirdpartyindex.com/vendors/drovio (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://help.drovio.com/en/article/sub-processors-of-drovio-1yhw2ad/ | 2026-10-05 | 2026-09-30 |
| Privacy policy | https://www.drovio.com/privacy-policy/ | 2026-10-05 | 2026-09-30 |
| Terms | https://www.drovio.com/terms-of-service/ | 2026-10-05 | 2026-09-30 |
| Status page | https://status.drovio.com/ | 2026-10-05 | 2026-10-05 |

## Subprocessors (7)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud hosting | Oregon, United States | 2026-09-30 |
| Crisp IM SAS | Live chat for support purposes | Europe | 2026-09-30 |
| [GitLab Inc.](https://thirdpartyindex.com/vendors/gitlab.md) | Support ticketing | United States | 2026-09-30 |
| [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | Email provider, web analytics (optional), calendar integration (optional) | Europe and United States | 2026-09-30 |
| [Mailgun Technologies, Inc. (Mailjet)](https://thirdpartyindex.com/vendors/mailgun.md) | Marketing and transactional emails | Belgium and Germany | 2026-09-30 |
| [Slack Technologies Limited](https://thirdpartyindex.com/vendors/slack.md) | Messaging (dedicated customer support for Drovio Online Business and Drovio Enterprise customers, optional) | United States | 2026-09-30 |
| [Stripe Payments Europe Ltd.](https://thirdpartyindex.com/vendors/stripe.md) | Subscriptions and payments | United States | 2026-09-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/21995)). CSV: https://thirdpartyindex.com/vendors/drovio/subprocessors.csv

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 2 reported incidents (1 major or critical, 1 minor, 0 with no impact stated)
- Typical time to resolve: 6 h 6 min
- Status page last read: 2026-10-06
- 2026-08-07: SSO flow redirects to /signin on the web portal (Drovio app is not impacted) (minor)
- 2026-07-23: Sign in issues (major)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api