# Dstny Dstny declares [21 subprocessors](https://thirdpartyindex.com/vendors/dstny#subprocessors), plus 1 of its own affiliates, in [its subprocessor list](https://www.dstny.se/om/gdpr/sub-processors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/232281)). They include [Zendesk](https://thirdpartyindex.com/vendors/zendesk), [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth) and [Puzzel](https://thirdpartyindex.com/vendors/puzzel). No published changes since we first read it on 2026-11-07. [3 tracked vendors](https://thirdpartyindex.com/vendors/dstny#used-by) name Dstny as a subprocessor, including [RingCentral](https://thirdpartyindex.com/vendors/ringcentral), [8x8](https://thirdpartyindex.com/vendors/8x8) and [Nextiva](https://thirdpartyindex.com/vendors/nextiva). Dstny (dstny.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/dstny - Documents last verified: 2026-11-11 - Transparency rating: 77/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 6/6; Security page 0/5 (not found); Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 3 tracked vendors directly, 36 within two hops, 210 within three; 3 tracked vendors rely on it directly, 18 within two hops, 40 within three - Cite as: Dstny, Third Party Index, https://thirdpartyindex.com/vendors/dstny (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Subprocessor list | https://www.dstny.se/om/gdpr/sub-processors | 2026-11-11 | 2026-11-07 | | Data processing addendum | https://dstny.dk/hubfs/Aftalebilag/bilag\_6\_dataprocessingagreement.pdf | 2026-11-11 | 2026-11-07 | | Privacy policy | https://www.dstny.com/website-privacy-policy | 2026-11-11 | 2026-11-05 | | security.txt | https://www.dstny.com/.well-known/security.txt | 2026-11-11 | 2026-11-05 | ## Subprocessors (21) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | Amazon S3 Europe | Provides cloud storage used to store call recording data. | Germany | 2026-11-07 | | Aurora Innovation AB | Provides call scheduling and callback management services. | Sweden | 2026-11-07 | | Bosbec AB | Provides workflow automation tools used to manage communication processes. | Sweden | 2026-11-07 | | Brevo RCS Paris | Provides communication services to marketing contacts. | France | 2026-11-07 | | Customer First AB | Provides contact center software used to manage customer interactions and communications. | Sweden | 2026-11-07 | | Destiny Analytics (Meridix) | Provides analytics services used to generate statistics and insights on platform usage and communications data. | Ireland | 2026-11-07 | | Envocal (formerly MimerAI) AB | Provides AI-based voice agents used to automate voice interactions with end users. | Sweden | 2026-11-07 | | Generic Mobil | Provides SMS gateway and messaging services. | Sweden | 2026-11-07 | | Globalconnect A/S | Provides international telephone numbers used for voice services routed through the Cloud PBX platform. | Denmark | 2026-11-07 | | GTT Communications Sweden AB | Provides international telephone numbers used for voice services routed through the Cloud PBX platform. | Sweden | 2026-11-07 | | ID-Kollen i Sverige | Provides identity verification services used to validate end-user identities. | Sweden | 2026-11-07 | | Meetric Nordic AB | Provides AI-based services for transcription, information extraction, and generation of analytical insights from communication data. | Sweden | 2026-11-07 | | Micro Plus Software Ltd. Trading as Tollring | Provides call recording services used to record and store voice calls. | England, Wales, Netherlands | 2026-11-07 | | [Puzzel AB](https://thirdpartyindex.com/vendors/puzzel.md) | Provides contact center software used to manage customer interactions and communications. | Sweden, Norway | 2026-11-07 | | Refurbly AB | Provides refurbishment and lifecycle mobilephones. | Sweden | 2026-11-07 | | Responda Group AB | Provides operator-based answering services for handling inbound calls. | Sweden | 2026-11-07 | | Setera | Provides international telephone numbers used for voice services routed through the Cloud PBX platform. | Finland | 2026-11-07 | | SMS Teknik AB | Provides SMS gateway and messaging services. | Sweden | 2026-11-07 | | Telenor Sverige AB | Provides the mobile network infrastructure supporting mobile connectivity services. | Sweden | 2026-11-07 | | [Voxbone SA / NV (Bandwidth)](https://thirdpartyindex.com/vendors/bandwidth.md) | Provides international telephone numbers used for voice services routed through the Cloud PBX platform. | USA, Belgium, Ireland, Romania, Turkey, England | 2026-11-07 | | [Zendesk Inc.](https://thirdpartyindex.com/vendors/zendesk.md) | Provides a support ticketing platform used to manage customer support requests and related communications. | Ireland, Germany | 2026-11-07 | Read from ([evidence](https://thirdpartyindex.com/evidence/232281)). CSV: https://thirdpartyindex.com/vendors/dstny/subprocessors.csv ### Its own affiliates (1) - Dstny Global Services SWE AB (Sweden) ## Web Technologies Dstny's homepage made 138 requests to 20 domains, and 6 services controlled by another company. Loaded on 2026-11-07 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 6 third parties by category: Advertising 2 (Microsoft; usually detected as Advertising: Xandr); Marketing automation 2 (HubSpot, 6Sense Insights, Inc.); Analytics 1 (Google Cloud); Cookie compliance 1 (Cookiebot). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (6) - HubSpot: 30 requests to hsforms.com, hubspot.com, hs-sites-eu1.com, hsappstatic.net, hsforms.net, hs-analytics.net, hs-banner.com, hubspot-no-cache-eu1-prod.s3.amazonaws.com, hubspotusercontent-eu1.net, hubspotusercontent-na1.net, usemessages.com; HubSpot - 6Sense Insights, Inc.: 19 requests to 6sc.co, 6sense.com; 6sense - Microsoft: 8 requests to bing.com, clarity.ms; Microsoft Advertising - Cookiebot: 4 requests to cookiebot.com; Cookiebot 1 - Google Cloud: 4 requests to google-analytics.com, googletagmanager.com; Google Analytics, Google Tag Manager - Xandr: 1 request to adnxs.com ### First party (1) - Dstny: 72 requests to dstny.com; Cloudflare, Cybot, HSTS, HTTP/3, HubSpot CMS Hub, HubSpot Chat, Microsoft Clarity, Open Graph, Priority Hints, jQuery 1.7.1 5 tracked companies loaded by the homepage are not in Dstny's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (3) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [8x8](https://thirdpartyindex.com/vendors/8x8.md): Microsoft Teams media integration \[This sub processor is only used if MS Teams integration is used\]; Software Provider \[as a Service Provider\] - [Nextiva](https://thirdpartyindex.com/vendors/nextiva.md): Teams voice integration - [RingCentral](https://thirdpartyindex.com/vendors/ringcentral.md): Integration between RingCentral PBX and Microsoft Teams ## Incidents reported by Dstny's subprocessors Incidents reported in the last 30 days on their own status pages by 1 vendor Dstny lists as a subprocessor. A subprocessor list names a company, not the service an incident touched. - 2026-11-11: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported JFK Calling Incident - Inbound/Outbound Calling (minor) - 2026-11-10: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 536 - Oklahoma City, OK (critical) - 2026-11-10: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Toll-Free Port Activation Delays (minor) - 2026-11-10: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 532 - Wichita, KS (no impact stated) - 2026-11-09: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - Grand Island, NE (no impact stated) - 2026-11-07: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 256 Clarksburg WV (critical) - 2026-11-04: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 248 - Richmond, VA (no impact stated) - 2026-11-03: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Voice Authentication Incident - Pindrop (major) - 2026-11-03: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Outbound 10DLC MMS Delivery Incident - T-Mobile, Verizon, AT&T (major) - 2026-11-03: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 246 - Culpeper, VA (no impact stated) - 2026-11-02: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Brussels (BRU) data center incident (minor) - 2026-11-02: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Outbound 10DLC MMS Delivery Incident (minor) - 2026-11-02: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Non-North American Emergency Address Validation Incident (major) - 2026-11-02: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 130 - Providence, RI (no impact stated) - 2026-10-31: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Outbound 10DLC MMS Delivery Delays - T-Mobile & Verizon (no impact stated) - 2026-10-30: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 246 - Culpeper, VA (no impact stated) - 2026-10-29: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 658 - Colorado Springs, CO (critical) - 2026-10-29: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Number Portability Checker Incident (major) - 2026-10-29: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 362 - Carbondale, IL (no impact stated) - 2026-10-28: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported 10DLC Campaign Provisioning - Order Delay (no impact stated) - 2026-10-28: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 548 - Wichita Falls, TX (no impact stated) - 2026-10-27: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Outbound MMS Delays - AT&T (minor) - 2026-10-27: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 658 - Colorado Springs, CO (critical) - 2026-10-26: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported LAX Data Center Incident (minor) - 2026-10-23: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Toll-Free Port Activation Incident (minor) - 2026-10-23: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 668 - Tucson, AZ (no impact stated) - 2026-10-22: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - Fresno/Los Angeles/San Luis Obispo, CA (major) - 2026-10-22: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Inbound Messaging - Verizon & T-Mobile (minor) - 2026-10-22: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Voice Authentication Incident - Pindrop (minor) - 2026-10-22: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 328 - Dayton, OH (critical) - 2026-10-22: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Off-Net Port Activations (major) - 2026-10-22: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported US Voice Traffic (major) - 2026-10-22: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 521 - Jefferson City, MO (no impact stated) - 2026-10-22: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 973 - Palm Springs, CA (critical) - 2026-10-22: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 234 - Pittsburgh, PA (no impact stated) - 2026-10-21: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Outbound MMS Messaging - AT&T (minor) - 2026-10-21: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Toll-Free Port Activation Incident (major) - 2026-10-21: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 951 - Rocky Mount, NC (critical) - 2026-10-21: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 548 - Wichita Falls, TX (no impact stated) - 2026-10-21: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 326 - Toledo, OH (no impact stated) - 2026-10-20: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 140 - Buffalo, NY (no impact stated) - 2026-10-20: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 230 - Altoona, PA (no impact stated) - 2026-10-20: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Japan outbound calling incident (no impact stated) - 2026-10-20: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 924 - Erie, PA (no impact stated) - 2026-10-20: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 246 - Culpeper, VA (critical) - 2026-10-20: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 972 - Harrisonburg, VA (no impact stated) - 2026-10-20: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Toll Free Outbound Calling Incident (major) - 2026-10-20: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 632 - Des Moines, IA (no impact stated) - 2026-10-20: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Australia based SMS Messaging Incident (minor) - 2026-10-20: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth International Market Impairment - 951 - Rocky Mount, NC (no impact stated) - 2026-10-20: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 220 - Pleasantville, NJ (no impact stated) - 2026-10-20: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported LATA 246 CLEC Market Outage - Fredericksburg/Culpepper, VA (no impact stated) - 2026-10-20: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 924 - Erie, PA (no impact stated) - 2026-10-20: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 230 - Altoona, PA (no impact stated) - 2026-10-20: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported LATA 927 CLEC Market Outage - Harrisonburg, VA (no impact stated) - 2026-10-19: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported MMS Delivery Incident - Verizon (minor) - 2026-10-19: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported SMS and MMS Delivery Delays - AT&T (minor) - 2026-10-19: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Toll-free Port Activation Delays (minor) - 2026-10-18: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 542 - Midland, TX (no impact stated) - 2026-10-18: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported New Number Order Delays (no impact stated) - 2026-10-16: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported MMS Delivery Incident (no impact stated) - 2026-10-16: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 635 - Cedar Rapids, IA (no impact stated) - 2026-10-16: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 644- Omaha, NE (no impact stated) - 2026-10-16: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 646 - Grand Island, NE (no impact stated) - 2026-10-15: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Messaging Delays - Verizon and T-Mobile (minor) - 2026-10-15: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 521 - Jefferson City, MO (no impact stated) - 2026-10-14: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported MMS Delivery Delays -T-Mobile & Verizon (no impact stated) - 2026-10-14: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 654 - Cheyenne, WY (no impact stated) - 2026-10-14: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Toll-free port activation incident (no impact stated) - 2026-10-14: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 538 - Tulsa, OK (no impact stated) - 2026-10-14: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 536 - Oklahoma City, OK (no impact stated) - 2026-10-14: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Bandwidth Local Market Impairment - 977 - Macomb, IL (critical) - 2026-10-13: [Bandwidth](https://thirdpartyindex.com/vendors/bandwidth#status), which Dstny lists as a subprocessor, reported Outbound MMS Delays - T-Mobile (no impact stated) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/dstny ## Security contact From its security.txt (https://www.dstny.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/220824)): - Contact: mailto:security@dstny.com - Disclosure policy: https://app.intigriti.com/programs/dstny/dstnybugbounty/detail - Languages: en - No expiry date --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api