# Dubber

Dubber (dubber.net): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/dubber
- Documents last verified: 2026-09-30
- Transparency rating: 69/100 (how much it publishes, not how secure it is)
- Cite as: Dubber, Third Party Index, https://thirdpartyindex.com/vendors/dubber (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://www.dubber.net/company/trust-centre/ | 2026-09-30 | 2026-09-30 |
| Subprocessor list | https://www.dubber.net/wp-content/uploads/2026/04/Dubber-Subprocessors-as-at-Apr-2026.pdf | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://www.dubber.net/privacy-notice/ | 2026-09-30 | 2026-09-30 |
| Terms | https://www.dubber.net/terms/ | 2026-09-30 | 2026-09-30 |
| Status page | https://status.dubber.net/ | 2026-09-30 | 2026-09-30 |

## Subprocessors (8)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Dubber utilises Amazon Services to provide processing, storage and network services. Plus; Dubber utilises Amazon Web Services to provide Speech to Text processing and Language Models.; Dubber utilises Amazon Web Services to provide Speech to processing and Language Models.; Dubber utilises Amazon Web Services to provide processing, storage and network services. | Depending on the Customer’s Portal Region: Australia, Japan, or Singapore; Speech to Text (Transcriptions): Depending on the Customer’s Portal Region: Australia, Japan, or Singapore LLM Processing: APAC Region | 2026-09-30 |
| [Boomi, LP (previously TIBCO Software Inc.)](https://thirdpartyindex.com/vendors/boomi-lp.md) | Dubber utilises the Boomi Cloud API Management software as a service (SaaS) to secure our API services. No data from the API calls is seen or processed by Boomi.; Dubber utilises the Boomi Cloud API Management software as a service (SaaS) to the secure our API services. No data from the API calls seen or processed by Boomi. | Traffic is geo-routed from the location of the requester. • APAC Traffic Manager for APAC customers | 2026-09-30 |
| Infrastructure Cloud | — | Service Processors | 2026-09-30 |
| [Mailgun Technologies, Inc.](https://thirdpartyindex.com/vendors/mailgun.md) | Dubber utilises Mailgun Technologies to deliver service emails to our customers. | — | 2026-09-30 |
| Mailgun USA Technologies, Inc. | Dubber utilises Mailgun Technologies to deliver service emails to our customers. | — | 2026-09-30 |
| [Microsoft Corporation](https://thirdpartyindex.com/vendors/microsoft.md) | Dubber utilises Microsoft Azure Cloud Services to provide Cognitive Services (Speech & Natural Language Processing), and network services in connection with the customer’s users use of Microsoft Teams.; Dubber utilises Microsoft Azure Cloud Services to provide processing, storage and network services; Dubber utilises Microsoft Azure Cloud Services to provide processing, storage and network services Plus | Australia; Speech to Text (Transcriptions): Customer’s Portal Region: Australia, Japan, or Singapore LLM Processing: Australia, EU | 2026-09-30 |
| [Rev.com, Inc.](https://thirdpartyindex.com/vendors/rev.md) | Dubber utilises Rev.com for the purposes of Speech to Text processing. | USA, EU (Germany) | 2026-09-30 |
| Wipro Limited | Dubber Pty Ltd. Dubber utilises Wipro for first line technical platform support. Wipro provides Dubber with a 24x7 platform and application support capability. Responding to alerts and incidents using curated standard operating procedures (SOP's), and escalating to development teams where necessary. Wipro may access customer data stored in the UK/EEA except in very limited circumstances and on a need to know basis (for the only purpose of providing IT services to the relevant Customer).; Dubber Pty Ltd. Dubber utilises Wipro for first technical platform support. Wipro provides Dubber with a 24x7 platform and application support capability. Responding to alerts and incidents using curated standard operating procedures (SOP's), and escalating to development teams where necessary. Wipro may access customer data in very limited circumstances and on a need to know basis (for the only purpose of providing IT services to the relevant Customer). | India, Singapore, Australia | 2026-09-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/19876)). CSV: https://thirdpartyindex.com/vendors/dubber/subprocessors.csv

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 1 reported incidents (0 major or critical, 1 minor, 0 with no impact stated)
- Typical time to resolve: 4 days
- 2026-09-11: Intermittent Call Recording Issue (minor)
- 2026-06-30: Dubber Pause/Resume Functionality in MS Teams (major)
- 2026-06-26: Dubber Payments Incident (major)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api