# Duffel Duffel declares [27 subprocessors](https://thirdpartyindex.com/vendors/duffel-com#subprocessors) in [its subprocessor list](https://trust.duffel.com/subprocessors), which we last checked on 2026-10-26 ([evidence](https://thirdpartyindex.com/evidence/95281)). They include [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud), [OpenAI](https://thirdpartyindex.com/vendors/openai) and [Stripe](https://thirdpartyindex.com/vendors/stripe). No published changes since we first read it on 2026-10-14. [1 tracked vendor](https://thirdpartyindex.com/vendors/duffel-com#used-by), [Ramp](https://thirdpartyindex.com/vendors/ramp), names Duffel as a subprocessor. Duffel (duffel.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/duffel-com - Documents last verified: 2026-10-26 - Transparency rating: 89/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 20 tracked vendors directly, 184 within two hops, 508 within three; 1 tracked vendors rely on it directly, 3 within two hops, 4 within three - Cite as: Duffel, Third Party Index, https://thirdpartyindex.com/vendors/duffel-com (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.duffel.com/ | 2026-10-26 | 2026-10-26 | | Subprocessor list | https://trust.duffel.com/subprocessors | 2026-10-26 | 2026-10-14 | | Data processing addendum | https://duffel.com/services-agreement | 2026-10-26 | 2026-10-14 | | Privacy policy | https://duffel.com/privacy-policy | 2026-10-26 | 2026-10-14 | | Terms | https://duffel.com/terms | 2026-10-26 | 2026-10-14 | | Security page | https://duffel.com/security | 2026-10-26 | 2026-10-14 | | Status page | https://www.duffelstatus.com/ | 2026-10-26 | 2026-10-24 | ## Subprocessors (27) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Active Campaign LLC](https://thirdpartyindex.com/vendors/activecampaign.md) | Customer data; Marketing email and automation | US | 2026-10-14 | | [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | AI assistance (e.g. Notion connector); Customer / User data | US | 2026-10-14 | | [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | Customer / User / Traveller Data; Platform security | US | 2026-10-14 | | [Evervault Limited](https://thirdpartyindex.com/vendors/evervault.md) | Cardholder data; Payment processing | EU | 2026-10-14 | | Fareladder Consulting Services LLC | Traveller data; Traveller support | US | 2026-10-14 | | [Google Cloud Platform](https://thirdpartyindex.com/vendors/google-cloud.md) | Customer / User / Traveller data; Processing and storage (cloud infrastructure) | EU | 2026-10-14 | | Hybrid Travel LLC d.b.a. Air1 | Aggregator providing access to Suppliers; Traveller data | US | 2026-10-14 | | IGT Technologies Inc. | Traveller data; Traveller support | US | 2026-10-14 | | [InTouch CX Inc.](https://thirdpartyindex.com/vendors/intouchcx.md) | Traveller data; Traveller support | Canada | 2026-10-14 | | [Linear](https://thirdpartyindex.com/vendors/linear.md) | Customer data; Customer support communications | US | 2026-10-14 | | [Mailgun Technologies, Inc.](https://thirdpartyindex.com/vendors/mailgun.md) | Customer / User data; Transactional emails e.g. password reset | US | 2026-10-14 | | Meili Travel Technology Limited | Aggregator for Cars Orders; Customer / Traveller data | EU | 2026-10-14 | | [Notion](https://thirdpartyindex.com/vendors/notion-com.md) | Customer data; Knowledge hub | US | 2026-10-14 | | [OpenAI OpCo LLC](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI assistance; Customer / User / Traveller data | US | 2026-10-14 | | PEGASUS BUSINESS INTELLIGENCE LP D.B.A ONYX CENTRE SOURCE | Customer / User data; Payment collections | US | 2026-10-14 | | [Plain](https://thirdpartyindex.com/vendors/plain.md) | Customer data; Customer support communications | UK | 2026-10-14 | | [Posthog Inc.](https://thirdpartyindex.com/vendors/posthog.md) | Customer / User data; User analytics | US | 2026-10-14 | | [Segment.io, Inc.](https://thirdpartyindex.com/vendors/segment.md) | Customer / User data; User analytics | US | 2026-10-14 | | [Sentry (Functional Software, Inc.)](https://thirdpartyindex.com/vendors/sentry.md) | Customer / User data; Error reporting and application monitoring (including IP addresses) | US | 2026-10-14 | | Seon | Customer / User / Traveller data; Fraud detection | EU | 2026-10-14 | | [Slack](https://thirdpartyindex.com/vendors/slack.md) | Customer data; Customer support communications | US | 2026-10-14 | | [Stream.IO Inc](https://thirdpartyindex.com/vendors/stream-io.md) | Customer / Traveller support; Customer / User / Traveller data | US | 2026-10-14 | | [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Cardholder data and Customer KYC data; Payment processing (Duffel Payments) | EU | 2026-10-14 | | Travelfusion Limited | Aggregator for Flights Orders; Customer / Traveller data | UK | 2026-10-14 | | [Very Good Security](https://thirdpartyindex.com/vendors/very-good-security.md) | Cardholder data; Storage and encryption of cardholder data | US | 2026-10-14 | | [Zendesk, Inc.](https://thirdpartyindex.com/vendors/zendesk.md) | Customer / Traveller support; Customer / User / Traveller data | US | 2026-10-14 | | [Zoom](https://thirdpartyindex.com/vendors/zoom.md) | Customer data; Video conferencing | US | 2026-10-14 | Read from ([evidence](https://thirdpartyindex.com/evidence/95281)). CSV: https://thirdpartyindex.com/vendors/duffel-com/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai ## Compliance As its trust center lists them. - Audited: PCI DSS ([evidence](https://thirdpartyindex.com/evidence/95282)) ## Web Technologies Duffel's homepage made 64 requests to 2 domains, and 1 service controlled by another company. Loaded on 2026-10-14 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 1 third party by category: CMS 1 (reviewed: Storyblok). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (1) - Storyblok: 17 requests to storyblok.com ### First party (1) - Duffel: 47 requests to duffel.com; Cloudflare, Google Cloud, Google Cloud CDN, HSTS, HTTP/3, Next.js 15.5.27, Open Graph, React, Storyblok, Webpack 1 tracked company loaded by the homepage is not in Duffel's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (1) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Ramp](https://thirdpartyindex.com/vendors/ramp.md): Travel booking and management ## Service status Incidents it reported on its own status page. - Last 90 days: 15 reported incidents (9 major or critical, 2 minor, 4 with no impact stated) - Typical time to resolve: 5 h 54 min - Status page last read: 2026-10-26 - 2026-10-23: Connectivity issues reported by Sabre (no impact stated) - 2026-10-21: Travelport unable to ticket a subset of carriers (major) - 2026-10-13: Scoot NDC maintenance window (critical) - 2026-09-28: Multiple suppliers search outage (major) - 2026-09-21: Intermittent card creation failures (minor) - 2026-09-14: Intermitent failures to load dashboard (major) - 2026-09-03: Increase in 202s / 502s on POST /air/orders (no impact stated) - 2026-09-03: Partial outage for Stays (major) ## Incidents reported by Duffel's subprocessors Incidents reported in the last 30 days on their own status pages by 12 vendors Duffel lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Short Codes to Docomo Pacific United States (minor) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Ads POST /ads/\* endpoints elevated error rates (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Romania (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [Evervault](https://thirdpartyindex.com/vendors/evervault#status), which Duffel lists as a subprocessor, reported New account signups temporarily unavailable (minor) - 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Duffel lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Duffel lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported MMS Delivery Delays from Twilio to C-Spire United States (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Duffel lists as a subprocessor, reported Elevated Blik errors (no impact stated) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Duffel lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Duffel lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Duffel lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Duffel lists as a subprocessor, reported Service Degradation Affecting Multiple Zoom Services (minor) - 2026-10-23: [Evervault](https://thirdpartyindex.com/vendors/evervault#status), which Duffel lists as a subprocessor, reported Card Insights & Verifications service degradation (major) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-23: [Notion](https://thirdpartyindex.com/vendors/notion-com#status), which Duffel lists as a subprocessor, reported Users unable to access Notion (critical) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-23: [Notion](https://thirdpartyindex.com/vendors/notion-com#status), which Duffel lists as a subprocessor, reported PHP2Shell (CVE-2026-109618, CVE-2026-109619) (no impact stated) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Duffel lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Duffel lists as a subprocessor, reported Service Degradation Affecting Zoom Meetings Services in the US. (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Duffel lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Duffel lists as a subprocessor, reported Search results may be missing recent conversations (minor) - 2026-10-22: [ActiveCampaign](https://thirdpartyindex.com/vendors/activecampaign#status), which Duffel lists as a subprocessor, reported System outage - 10/22/2026 (critical) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Duffel lists as a subprocessor, reported Elevated errors affecting Connectors (minor) - 2026-10-22: [Notion](https://thirdpartyindex.com/vendors/notion-com#status), which Duffel lists as a subprocessor, reported Notion MCP query\_data\_source tool is temporarily unavailable in Claude clients (major) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Duffel lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Duffel lists as a subprocessor, reported Increased latency processing integration webhooks (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [Evervault](https://thirdpartyindex.com/vendors/evervault#status), which Duffel lists as a subprocessor, reported eMudhra certificate compromise (CVE-2026-111943) (no impact stated) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Duffel lists as a subprocessor, reported Service Degradation Affecting Zoom Learning Webpage (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Duffel lists as a subprocessor, reported Sentry.io not loading in US region (critical) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [ActiveCampaign](https://thirdpartyindex.com/vendors/activecampaign#status), which Duffel lists as a subprocessor, reported Delayed processing for automations and messages (no impact stated) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [Notion](https://thirdpartyindex.com/vendors/notion-com#status), which Duffel lists as a subprocessor, reported Security update: Preventative certificate security measures (no impact stated) - 2026-10-20: [Notion](https://thirdpartyindex.com/vendors/notion-com#status), which Duffel lists as a subprocessor, reported Unable to install connections created by other workspace members (major) - 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Duffel lists as a subprocessor, reported Sentry.io not loading (major) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Duffel lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Duffel lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Duffel lists as a subprocessor, reported Service Degradation Affecting Meeting Summaries Via Email. (minor) - 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Duffel lists as a subprocessor, reported Sentry is down (critical) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Duffel lists as a subprocessor, reported Service Degradation Affecting Zoom Website in UK region (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Duffel lists as a subprocessor, reported Service Degradation Affecting ZP SMS Australia Mobile Numbers (no impact stated) - 2026-10-18: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-18: [Notion](https://thirdpartyindex.com/vendors/notion-com#status), which Duffel lists as a subprocessor, reported Some Notion Agent requests may stop before completion (minor) - 2026-10-17: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-17: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Duffel lists as a subprocessor, reported Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Duffel lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Duffel lists as a subprocessor, reported Elevated declines on Visa (no impact stated) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Duffel lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [Notion](https://thirdpartyindex.com/vendors/notion-com#status), which Duffel lists as a subprocessor, reported Cursor-powered Custom Agents unable to load Notion tools (no impact stated) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Duffel lists as a subprocessor, reported Service degradation affected Zoom AI Companion in US region (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Duffel lists as a subprocessor, reported Service Degradation Affected Sandbox Creation in ZoomMate (no impact stated) - 2026-10-14: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Duffel lists as a subprocessor, reported Delayed processing of some thread events (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Duffel lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) - 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Duffel lists as a subprocessor, reported Service Degradation Affecting Zoom Clips (minor) - 2026-10-13: [Notion](https://thirdpartyindex.com/vendors/notion-com#status), which Duffel lists as a subprocessor, reported Form submission issues (resolved) (no impact stated) - 2026-10-13: [Notion](https://thirdpartyindex.com/vendors/notion-com#status), which Duffel lists as a subprocessor, reported Degraded performance in Notion and the Notion API (no impact stated) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor) - 2026-10-13: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Duffel lists as a subprocessor, reported Service degradation affecting Zoom Meeting API in US region (no impact stated) - 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telekom Germany (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Debugger Notification Delivery Issues (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio South Africa Phone Numbers to Vodacom South Africa (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Romania (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Malaysia (minor) - 2026-10-12: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Duffel lists as a subprocessor, reported Service degradation affecting Zoom AI Companion in US region (no impact stated) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in Italy (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Phone Number Purchase Failures in New Console (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Pelephone Israel (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from Twilio to Pelephone Israel (minor) - 2026-10-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported WhatsApp Sandbox Message Processing Issues (minor) - 2026-10-11: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Duffel lists as a subprocessor, reported Service Degradation Affecting Zoom Scheduler. (minor) - 2026-10-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from Twilio to Beeline Kazakhstan (minor) - 2026-10-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from Twilio to DigiTel C.A. Venezuela (minor) - 2026-10-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Duffel lists as a subprocessor, reported Service Degradation Affecting File Uploads and Downloads in Zoom Chat (no impact stated) - 2026-10-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Zamtel Zambia (minor) - 2026-10-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio South Africa Phone Numbers (minor) - 2026-10-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Elevated Errors Affecting Sip Domain Configuration (no impact stated) - 2026-10-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Receipt Delays From a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-10-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Workspace admins may be unable to manage plugins (major) - 2026-10-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Some ChatGPT content may be unavailable on Android (major) - 2026-10-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-09: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Duffel lists as a subprocessor, reported Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration in North America (no impact stated) - 2026-10-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Onvoy Spectrum Mobile United States (minor) - 2026-10-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from Twilio Alphanumeric Sender Type to Telenor Norway (minor) - 2026-10-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from Twilio to TIM and Noverca Italia Srl Italy (minor) - 2026-10-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile China (minor) - 2026-10-08: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Moov Côte d'Ivoire (minor) - 2026-10-08: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from Twilio to Verizon United States (minor) - 2026-10-08: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Norway (minor) - 2026-10-08: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Duffel lists as a subprocessor, reported Delayed Slack, Discord and Microsoft Teams messages, and partial Sidekick outage. (minor) - 2026-10-08: [ActiveCampaign](https://thirdpartyindex.com/vendors/activecampaign#status), which Duffel lists as a subprocessor, reported Whatsapp message responses delayed (major) - 2026-10-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Some APAC users are seeing errors in ChatGPT Work, conversations, and GPTs. (minor) - 2026-10-08: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Twilio SMS Delivery Issues (minor) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Elevated errors with GPT-5.6 Instant in FedRAMP workspaces (minor) - 2026-10-07: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Duffel lists as a subprocessor, reported Issue with spend limits (no impact stated) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Degraded performance in Codex and Work mode: Dot turn failures, delayed responses, and reduced proactivity (minor) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Dot in Codex may fail to create new threads (minor) - 2026-10-07: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Duffel lists as a subprocessor, reported Listing threads via the Plain MCP server is failing (major) - 2026-10-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS and MMS Delivery Receipt Delays from Twilio to AT&T United States (minor) - 2026-10-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from Twilio to Brisanet Brazil (minor) - 2026-10-07: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Duffel lists as a subprocessor, reported Elevated errors on platform.claude.com (major) - 2026-10-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from Twilio to Brisanet Brazil (minor) - 2026-10-07: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Duffel lists as a subprocessor, reported Plain availability issues (critical) - 2026-10-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS and MMS Delivery Delays and Delivery Receipt Delays between Twilio and AT&T in the United States (minor) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Unable to create new ChatGPT Work threads in latest version of desktop app (major) - 2026-10-07: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Duffel lists as a subprocessor, reported Service Degradation Affected Inbound and Outbound Calls for Zoom Contact Center (no impact stated) - 2026-10-07: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Duffel lists as a subprocessor, reported Service Degradation Affecting Zoom Calendar (minor) - 2026-10-07: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Duffel lists as a subprocessor, reported Service Degradation Affecting Zoom Slides Generation in US Region (minor) - 2026-10-07: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Duffel lists as a subprocessor, reported Elevated errors loading usage data on platform.claude.com (major) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Workspace Agents Degraded and Responses Impacted (minor) - 2026-10-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Movistar El Salvador (minor) - 2026-10-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from Twilio to O! Kyrgyzstan (minor) - 2026-10-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Delays Viewing and Receiving Operator Results in Conversation Intelligence and Accessing Conversation Memory (minor) - 2026-10-06: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Duffel lists as a subprocessor, reported Sentry dashboard down (critical) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Computer Use Is Experiencing Issues (minor) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Errors processing large PDFs in the Responses API (minor) - 2026-10-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Elevated error rates in ChatGPT Go conversations (minor) - 2026-10-06: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Duffel lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-06: [Notion](https://thirdpartyindex.com/vendors/notion-com#status), which Duffel lists as a subprocessor, reported Delayed live updates in pages and databases (minor) - 2026-10-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays and Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan (minor) - 2026-10-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from Twilio to Rain South Africa and Orange Niger (minor) - 2026-10-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Short Codes to Verizon and T-Mobile United States (minor) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Elevated errors affecting multiple products including ChatGPT (conversations), Image generations, Spaces and Pages, API rehydration, and Dots. (minor) - 2026-10-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Guinea (minor) - 2026-10-06: [Notion](https://thirdpartyindex.com/vendors/notion-com#status), which Duffel lists as a subprocessor, reported Degraded performance for Notion AI (no impact stated) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Elevated errors in API Platform login and administration APIs. (minor) - 2026-10-06: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Duffel lists as a subprocessor, reported Elevated Swish errors (no impact stated) - 2026-10-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-05: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Duffel lists as a subprocessor, reported Service Degradation Affecting ZoomMate (minor) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Elevated error rates in Codex Cloud (no impact stated) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Elevated errors in ChatGPT conversations (minor) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Admin Console Intermittently Inaccessible (no impact stated) - 2026-10-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-05: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Duffel lists as a subprocessor, reported Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1 (major) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Issues saving and editing Pages (minor) - 2026-10-05: [Notion](https://thirdpartyindex.com/vendors/notion-com#status), which Duffel lists as a subprocessor, reported Page loading and editing may be slower than expected (minor) - 2026-10-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio France Phone Numbers (minor) - 2026-10-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in France (minor) - 2026-10-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Delayed Messaging Logs and Status Callbacks in IE1 Region (minor) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Elevated Work Mode errors (minor) - 2026-10-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-04: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Duffel lists as a subprocessor, reported Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01. (minor) - 2026-10-04: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Duffel lists as a subprocessor, reported Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region (no impact stated) - 2026-10-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Cellcom Israel (minor) - 2026-10-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Degraded Service in london-ix edge in ie1 TNX (minor) - 2026-10-03: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Duffel lists as a subprocessor, reported Service degradation affecting Developer Documentation Website (minor) - 2026-10-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from Twilio to Banglalink Bangladesh (minor) - 2026-10-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from Twilio to Magti GSM Georgia (minor) - 2026-10-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Hi3G Italy (minor) - 2026-10-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Programmable Messaging API Errors (no impact stated) - 2026-10-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported 500 Errors for Conversations Classic Conversations Updates (minor) - 2026-10-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Messaging Event Delays for Comms API (minor) - 2026-10-02: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Issues with data analysis and file creation in ChatGPT (minor) - 2026-10-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Increased Email Deferrals and Delays in Deliveries (no impact stated) - 2026-10-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Telenet BidCo NV Belgium (minor) - 2026-10-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vodafone Netherlands (minor) - 2026-10-01: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Jio India (minor) - 2026-10-01: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Issues with login, signup, and ads (major) - 2026-10-01: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported A2P Campaign Registration Delays (minor) - 2026-10-01: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Duffel lists as a subprocessor, reported Delayed credits on the Claude Platform (minor) - 2026-10-01: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Duffel lists as a subprocessor, reported Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events (no impact stated) - 2026-10-01: [Notion](https://thirdpartyindex.com/vendors/notion-com#status), which Duffel lists as a subprocessor, reported Public API returning 500 errors (minor) - 2026-10-01: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Duffel lists as a subprocessor, reported Service Degradation Affecting Zoom for Google Workspace Add-On (minor) - 2026-10-01: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to DigiMobil Spain (minor) - 2026-10-01: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States (minor) - 2026-10-01: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to DigiMobil (Movistar) Spain (minor) - 2026-10-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Duffel lists as a subprocessor, reported Elevated API errors (no impact stated) - 2026-10-01: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase and High Latency on Verizon in United States (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from Twilio to Kolbi Costa Rica (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in Colombia (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from Twilio to Tigo Guatemala (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Wind Tre Italy (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile (minor) - 2026-09-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Elevated latency for some API requests (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Delivery Failures From Verify to China (minor) - 2026-09-30: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Duffel lists as a subprocessor, reported Microsoft Teams authorization issues (minor) - 2026-09-30: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Duffel lists as a subprocessor, reported Sidekick is temporarily unavailable (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from Twilio to Vodafone Netherlands (minor) - 2026-09-30: [Mailgun](https://thirdpartyindex.com/vendors/mailgun#status), which Duffel lists as a subprocessor, reported Route delays in EU Region (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Metfone, Viettel, Beeline, and Sotelco Cambodia (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Messaging Logs API Latency & Errors (minor) - 2026-09-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Elevated error rates for ChatGPT Pro and Plus users (minor) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemala (minor) - 2026-09-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Elevated errors in ChatGPT Space Pages (minor) - 2026-09-30: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Duffel lists as a subprocessor, reported Visa authorization errors (no impact stated) - 2026-09-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Tigo Guatemala (minor) - 2026-09-29: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Elevated errors across ChatGPT, Codex, and the API including the Agents API (minor) - 2026-09-29: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Duffel lists as a subprocessor, reported Support available via email (no impact stated) - 2026-09-29: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Duffel lists as a subprocessor, reported Ari Playground is broken across all workspaces (major) - 2026-09-29: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Duffel lists as a subprocessor, reported Elevated errors on claude.ai, Claude Code, Claude Cowork and the Claude API (major) - 2026-09-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Flex Plugins CLI Is Degraded (minor) - 2026-09-29: [Notion](https://thirdpartyindex.com/vendors/notion-com#status), which Duffel lists as a subprocessor, reported AI Meeting Notes transcription may not start (minor) - 2026-09-28: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Duffel lists as a subprocessor, reported Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips. (minor) - 2026-09-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Bulk Messaging API Errors (no impact stated) - 2026-09-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-09-28: [ActiveCampaign](https://thirdpartyindex.com/vendors/activecampaign#status), which Duffel lists as a subprocessor, reported Transactional Email Failures (critical) - 2026-09-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to CTBC Brazil (minor) - 2026-09-28: [Notion](https://thirdpartyindex.com/vendors/notion-com#status), which Duffel lists as a subprocessor, reported AI Connector search results to be unavailable. (no impact stated) - 2026-09-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Mobile Numbers to Vodafone United Kingdom (minor) - 2026-09-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in Spain (minor) - 2026-09-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Duffel lists as a subprocessor, reported SMS Delivery Delays from Twilio to Proximus Belgium (minor) - 2026-09-27: [Linear](https://thirdpartyindex.com/vendors/linear#status), which Duffel lists as a subprocessor, reported EU sync failure (critical) - 2026-09-27: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Duffel lists as a subprocessor, reported Elevated API Errors (major) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/duffel-com --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api